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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27371 Views
  • 59 replies
  • 23 likes
  • 27371 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870254 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870254 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24705 Views
  • 3 replies
  • 0 likes
  • 24705 Views
  • 3 replies
  • 0 likes

Spotify app on Android has this library bug

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid Oreo My Question or Issue Hi, I have been annoyed by the library items being overlayed occasionally when coming from the library and changing screens. Is there a fix?

  • Newbie
  • Plan Premium Country   Device Samsung S7 Operating System Android Oreo   My Question or Issue  Hi, I have been annoyed by the library items being overlayed occasionally ...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Music stops after 20 sec

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy A5 (2017)Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my own user on my own phone. It works fine with another user on my phone, or my o...

  • Newbie
  • Plan: Premium Country: Norway Device: Samsung Galaxy A5 (2017) Operating System: Android 8   When I play music on my phone, it stops after 20 sec (+/-). It only happens with my ow...
  • 1631 Views
  • 0 replies
  • 3 likes
  • 1631 Views
  • 0 replies
  • 3 likes

Android 9 - Stream/Download quality keeps resetting

Android 9 on Pixel 3, this happens under a very specific case:1) Start any song on device2) Go to settings, observe/set both options on Very High3) Open currently playing song by tapping bottom bar4) Wait at least 1 second, then return to settings by...

  • Newbie
  •   Android 9 on Pixel 3, this happens under a very specific case: 1) Start any song on device 2) Go to settings, observe/set both options on Very High 3) Open currently playing song by tappin...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Android app closes

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds. Has never happened before .No new updates. Tried redownloading the app. Nothing. Restarted phon...

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My app randomly closes after about 15 seconds....
  • f_ywnzlk-73sc
  • Casual Listener
  • 849 Views
  • 4 replies
  • 2 likes
  • 849 Views
  • 4 replies
  • 2 likes

Spotify crashing on Android

None of the below information is PlanPremiumCountryUnited States DeviceLG G6Operating System Android 8.0.0My Question or Issue Spotify closes out and stops playing music about 20 seconds after I open the app. It has been happening since the last upda...

  • Newbie
  • None of the below information is  Plan Premium Country United States  Device LG G6 Operating System  Android 8.0.0 My Question or Issue  Spotify closes out and stops pla...
  • ayskose
  • Newbie
  • 398 Views
  • 1 replies
  • 4 likes
  • 398 Views
  • 1 replies
  • 4 likes

[bug] endless ad preferences loop

After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. Force closing the Spotify app and relaunching prevents the browser fro...

  • Newbie
  • After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed.   Presumably this is an issue with the back-stack.   F...
  • 577 Views
  • 0 replies
  • 0 likes
  • 577 Views
  • 0 replies
  • 0 likes

Stream only on Wi-Fi

PlanPremiumCountryUSA DevicePixel 2 XLOperating SystemAndroid Pie (version 9) My Question or IssueI need to stop Spotify using cellular data for streaming. I can do that for downloads at the background but there is no option for streaming. Developers...

  • Casual Listener
  • Plan Premium Country USA  Device Pixel 2 XL Operating System Android Pie (version 9)   My Question or Issue I need to stop Spotify using cellular data for streaming. I c...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Tabs restructured

PlanPremiumDeviceMotorola Moto X4Operating SystemAndroid Oreo My Question or Issue"The other change is a reduction in tabs. There used to be five at the bottom of the app, but now there are only three. “Browse”, which used to be its own thing, is now...

  • Casual Listener
  • Plan Premium Device Motorola Moto X4 Operating System Android Oreo   My Question or Issue "The other change is a reduction in tabs. There used to be five at the bottom of the app, but no...
  • 06v6g6sdn
  • Casual Listener
  • 160 Views
  • 1 replies
  • 1 likes
  • 160 Views
  • 1 replies
  • 1 likes

Solved!! Spotify closing after 15 seconds of music

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. @Edit: The problem does not happen on Spotify Lite. ...

  • Casual Listener
  • Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. ...
  • filipecoimbra22
  • Casual Listener
  • 1217 Views
  • 2 replies
  • 3 likes
  • 1217 Views
  • 2 replies
  • 3 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

  • Newbie
  • Plan Premium Country Chile Device Huawei Mate 8 (NXT-L09) Operating System Android Nougat 7.0   My Question or Issue  I have created some playlists, all works fine but on the...
  • 305 Views
  • 0 replies
  • 0 likes
  • Facebook
  • 305 Views
  • 0 replies
  • 0 likes

Equaliser

PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...

  • Newbie
  •   Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow   My Question or Issue  I've been experiencing quite an irritating problem recent...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

  • Casual Listener
  •   Premium account. UK. Oneplus3T / Android 8.0.0     Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...
  • filipecoimbra22
  • Casual Listener
  • 1013 Views
  • 4 replies
  • 1 likes
  • 1013 Views
  • 4 replies
  • 1 likes

Unexpected close

PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song

  • Newbie
  • Plan Premium Country Argentina  Device LG G6 h870-ds Operating System Android Oreo   My Question or Issue  The application crashed and restarted while playing a song
  • 331 Views
  • 0 replies
  • 2 likes
  • Android LG G6
  • 331 Views
  • 0 replies
  • 2 likes

Song Distortion

PlanPremiumCountry United StatesSamsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. Its only this song and only recently. This was not an issue before. If you listed to this ...

  • Newbie
  • Plan Premium Country  United States Samsung Galaxy S8     My Question or Issue  The Song Rumba by Artist Anahi sound like there are two people singing at the same time. It...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! App is missing the Browse and Radio tab

PlanPremiumCountrySingapore DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bottom of the app.

  • Casual Listener
  • Plan Premium Country Singapore   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I have lost the Browse and Radio buttons/tabs at the bott...
  • iirquhs
  • Casual Listener
  • 1191 Views
  • 1 replies
  • 0 likes
  • 1191 Views
  • 1 replies
  • 0 likes

Name/ID bug

Hello guysRecently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to my spotify app. It is really disturbing me because i ...

  • Newbie
  • Hello guys Recently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to ...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Chromebox, Can not start Spotify App

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

Screenshot 2018-09-26 at 17.18.49.png
  • Casual Listener
  • I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar)   When I try to start the Spotify App, it look like this. Why is Spotify...
  • 448 Views
  • 0 replies
  • 0 likes
  • 448 Views
  • 0 replies
  • 0 likes

Multiple songs are not available in one playlist in ALL devices

Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android and IOS) inside the same playlist. I have cheked that:1). The songs are available in my c...

  • Regular
  •   Hi,    I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android ...
  • Jose_M
  • Spotify Star
  • 652 Views
  • 10 replies
  • 0 likes
  • 652 Views
  • 10 replies
  • 0 likes

App closing after a few secounds of music playing

PlanFamily PremiumCountry SwitzerlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue The Android App is Wirkung fine to find Songs. After closing a Song the Musik will play för abtut 9 or 10 secounds Andi Team the App is closing a...

  • Newbie
  • Plan Family Premium Country  Switzerland Device Samsung Galaxy S8 Operating System Android    My Question or Issue  The Android App is Wirkung fine to find Songs. After ...
  • 262 Views
  • 0 replies
  • 2 likes
  • 262 Views
  • 0 replies
  • 2 likes

Endless Artist Radio is missing

PlanPremium Device(Samsung Note Operating System(Android Oreo) My Question or IssueHi, I've received the latest update which hides "browse" menu item, but I don't see any differences in artist radios. There is no download option still.Btw, it was alr...

  • Visitor
  • Plan Premium   Device (Samsung Note 😎 Operating System (Android Oreo)   My Question or Issue Hi, I've received the latest update which hides "browse" menu item, but I don't s...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes