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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

465 Views

2 replies

0 likes

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Permanent Push Notification - Maps is connecting/Connecting to Spotify

PlanPremiumCountry Device(LG G6)Operating System(Android 8.1) My Question or Issue Hi everyone.I get a permanent push notification when I was connected to a Bluetooth device or used the new Google Maps feature (integrating the Spotify controller when...

Visitor

  Plan Premium Country   Device (LG G6) Operating System (Android 8.1)   My Question or Issue  Hi everyone. I get a permanent push notification when I was connect...

698 Views

0 replies

2 likes

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Playlist order

PlanFree/Premium Operating SystemAndroid My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to play the songs in order of when the song was added. Before it just played songs ...

Casual Listener

Plan Free/Premium   Operating System Android   My Question or Issue  A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to ...

11658

Casual Listener

1179 Views

4 replies

0 likes

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Superuser Contribution Favorites Playlist Deleted

Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ if that changes anything.

Newbie

Hello!   My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ i...

sono2351

Newbie

954 Views

3 replies

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Solved!! Spotify skipping songs after 40 seconds

PlanStarted when moved from free to PremiumCountry IsraelDeviceXperia XZOperating SystemAndroid 8.0.0 My Question or IssueSpotify skips to the next song after approx 40 seconds .This didn't happen while I was on free. This happens on weblayer as well...

Casual Listener

Plan Started when moved from free to Premium Country  Israel Device Xperia XZ Operating System Android 8.0.0   My Question or Issue Spotify skips to the next song after approx 40 ...

ellibag

Casual Listener

1305 Views

1 replies

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Las canciones paran sin haber tocado el dispositivo o saltan canciones que no conozco

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he buscado dado que ni siquiera conozco. Me sucede tant...

Newbie

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he...

919 Views

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1 likes

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Superuser Contribution Can't connect to car head unit through bluetooth

PlanPremiumCountryIndonesia DeviceSamsung Galaxy J7 Pro and JVC KW M540 BTOperating SystemAndroid 8.1.0 My Question or IssueSincw today, i can't connect spotify at my phone to the JVC head unit spotify app It keeps mentioning disconnected thus i cant...

Casual Listener

Plan Premium Country Indonesia   Device Samsung Galaxy J7 Pro and JVC KW M540 BT Operating System Android 8.1.0   My Question or Issue Sincw today, i can't connect spotify at my ...

OscarDC

Moderator

2067 Views

9 replies

1 likes

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Superuser Contribution When Spotify updates it changes my storage location

PlanPremiumCountry USDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Everytime Spotify updates, it switches the storage location from my SD card to my internal storage. Is there any way to prevent this from happening?

Newbie

  Plan Premium Country  US Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue  Everytime Spotify updates, it switches the storage locati...

pattyohayward

Casual Listener

861 Views

5 replies

2 likes

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  • 5 replies
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Cant play continuous song from a search in a playlist

PlanPremiumCountry Belgium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi for a moments I cant play continuous song from a search in a playlist.For example I have a playlist call "Hip-Hop" and I have 600+ songs in it. I us...

Newbie

  Plan Premium Country  Belgium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi  for a moments I cant play continuous s...

ShaneOlie

Casual Listener

531 Views

1 replies

0 likes

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I pay and i dont get premium

I pay 1.99 nis for 3 months and i dont get the premiun why? Country Israel Device Samsung Galaxy 8Operating System Android

Newbie

I pay 1.99 nis for 3 months and i dont get the premiun why?   Country  Israel   Device  Samsung Galaxy 8 Operating System  Android        &nbs...

BranLeo

Regular

453 Views

1 replies

0 likes

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Import song from mobile device

My Question or Issue Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?

Newbie

   My Question or Issue   Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?   

424 Views

0 replies

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Hide songs

PlanFreeCountry USADeviceSamsung Galaxy S7My Question or Issue About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to hiding a song on the list. Now whenever i want to dislike a song and to get ...

Newbie

Plan Free Country  USA Device Samsung Galaxy S7 My Question or Issue  About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to h...

1379 Views

0 replies

0 likes

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Spotify Stop working with some songs

PlanPremiumCountry MexicoDeviceHisenseOperating System(Android My Question or Issue The Spotify's app stop work on my cell when I try to play songs, locals songs. I don't know why. Just happens with certain songs.

Casual Listener

Plan Premium Country  Mexico Device Hisense Operating System (Android   My Question or Issue  The Spotify's app stop work on my cell when I try to play songs, locals songs. I...

358 Views

0 replies

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Can't play continuous songs from a search

Plan: PremiumCountry: ArgentinaDevice: One Plus 6Operating System: Android 9 (OxygenOS 9.0.2) My Question or IssueSince a time ago I'm not able to reproce a list of search songs on my Android device which it's the most important feature of the applic...

Newbie

Plan: Premium Country: Argentina Device: One Plus 6 Operating System: Android 9 (OxygenOS 9.0.2)   My Question or Issue Since a time ago I'm not able to reproce a list of search songs on m...

497 Views

0 replies

2 likes

bug
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Solved!! Gear S3 Frontier will not connect to phone app suddenly

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open the app there to continue." This is interesting beca...

Casual Listener

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open t...

Scott-

Casual Listener

17196 Views

9 replies

5 likes

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  • 9 replies
  • 5 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

348 Views

0 replies

0 likes

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Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Casual Listener

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...

tobler

Newbie

30672 Views

21 replies

0 likes

clear
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Spotify & Pixel Buds

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps. PlanPremiumCountry CanadaDevicePixel 2 XLOperating SystemAndroid Oreo

Newbie

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps.   Plan Premium Country  Canada Device Pixel 2 XL Operating System Android O...

813 Views

0 replies

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Only a small subset of songs are shuffled on Chromecast, close to the first song played

PlanPremiumCountryUK DeviceChromecast, cast from Galaxy S8. My Question or Issue This has been going on for at least a year and still isn't fixed, the old threads are now closed because they are out of date, but it's still ongoing. If you click shuff...

Casual Listener

  Plan Premium Country UK  Device Chromecast, cast from Galaxy S8.   My Question or Issue   This has been going on for at least a year and still isn't fixed, the old thr...

511 Views

0 replies

0 likes

shuffle
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Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

440 Views

0 replies

0 likes

  • 440 Views
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