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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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I pay and i dont get premium

I pay 1.99 nis for 3 months and i dont get the premiun why? Country Israel Device Samsung Galaxy 8Operating System Android

Newbie

I pay 1.99 nis for 3 months and i dont get the premiun why?   Country  Israel   Device  Samsung Galaxy 8 Operating System  Android        &nbs...

BranLeo

Regular

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1 replies

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Import song from mobile device

My Question or Issue Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?

Newbie

   My Question or Issue   Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?   

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Hide songs

PlanFreeCountry USADeviceSamsung Galaxy S7My Question or Issue About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to hiding a song on the list. Now whenever i want to dislike a song and to get ...

Newbie

Plan Free Country  USA Device Samsung Galaxy S7 My Question or Issue  About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to h...

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Spotify Stop working with some songs

PlanPremiumCountry MexicoDeviceHisenseOperating System(Android My Question or Issue The Spotify's app stop work on my cell when I try to play songs, locals songs. I don't know why. Just happens with certain songs.

Casual Listener

Plan Premium Country  Mexico Device Hisense Operating System (Android   My Question or Issue  The Spotify's app stop work on my cell when I try to play songs, locals songs. I...

356 Views

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Can't play continuous songs from a search

Plan: PremiumCountry: ArgentinaDevice: One Plus 6Operating System: Android 9 (OxygenOS 9.0.2) My Question or IssueSince a time ago I'm not able to reproce a list of search songs on my Android device which it's the most important feature of the applic...

Newbie

Plan: Premium Country: Argentina Device: One Plus 6 Operating System: Android 9 (OxygenOS 9.0.2)   My Question or Issue Since a time ago I'm not able to reproce a list of search songs on m...

489 Views

0 replies

2 likes

bug
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Solved!! Gear S3 Frontier will not connect to phone app suddenly

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open the app there to continue." This is interesting beca...

Casual Listener

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open t...

Scott-

Casual Listener

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9 replies

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

342 Views

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Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Casual Listener

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...

tobler

Newbie

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21 replies

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clear
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Spotify & Pixel Buds

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps. PlanPremiumCountry CanadaDevicePixel 2 XLOperating SystemAndroid Oreo

Newbie

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps.   Plan Premium Country  Canada Device Pixel 2 XL Operating System Android O...

808 Views

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Only a small subset of songs are shuffled on Chromecast, close to the first song played

PlanPremiumCountryUK DeviceChromecast, cast from Galaxy S8. My Question or Issue This has been going on for at least a year and still isn't fixed, the old threads are now closed because they are out of date, but it's still ongoing. If you click shuff...

Casual Listener

  Plan Premium Country UK  Device Chromecast, cast from Galaxy S8.   My Question or Issue   This has been going on for at least a year and still isn't fixed, the old thr...

500 Views

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shuffle
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Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

435 Views

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Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

Regular

  Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...

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Won't connect to radio app

After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls or song info. I have a Galaxy S8. I've tried many reboots...

Regular

 After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls ...

rmorones

Casual Listener

6313 Views

14 replies

5 likes

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Car audio error when downloading on to Spotify

Plan DeviceCar audio android Operating System8 My Question or Issue 

Newbie

Plan   Device Car audio android  Operating System 8   My Question or Issue  

322 Views

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Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

Newbie

Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...

368 Views

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Solved!! Can't download Spotify app on Android. "This item is not available in your country"

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...

Casual Listener

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones.   I live in Qatar, which is on the list of usable locations...

donbergaaas

Composer

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7 replies

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Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

Casual Listener

  Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...

omrtlegol

Casual Listener

507 Views

1 replies

0 likes

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Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

555 Views

2 replies

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Android
Play
stop
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Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Casual Listener

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

dadeadlyvirus

Casual Listener

696 Views

2 replies

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Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

419 Views

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1 likes

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