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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397272 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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No descarga mi musica en SD

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respuesta que era porque la tarjeta podia tener un formato...

Newbie

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respues...

873 Views

0 replies

0 likes

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Huawei P10 pro problems with location

PlanPremiumCountry PlDeviceHuawei P10 pro bla l29 Operating SystemEmui 9.0.0 My Question or Issue Im my Phone doesnt work locathion - i cant enable this permission for the aplikacion im trying every Way

Casual Listener

  Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0    My Question or Issue   Im my Phone doesnt work locathion - i cant en...

382 Views

0 replies

0 likes

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Superuser Contribution Why does Spotify stream music I already have stored on my phone?

I have a large CD collection that I rip to AAC via iTunes. I then transfer to SD card for listening on my phone (currently Samsung Note 8). Prior to using Spotify, I used MS Groove and it would always play music stored on my phone. Any downloaded mus...

Newbie

I have a large CD collection that I rip to AAC via iTunes.  I then transfer to SD card for listening on my phone (currently Samsung Note 8).  Prior to using Spotify, I used MS Groove and it...

Peter

Spotify Legend

520 Views

1 replies

0 likes

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Solved!!Superuser Contribution Songs being removed from my playlists

PlanFreeCountry USADeviceLGL56VLOperating SystemAndroid 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists. I highly doubt it's my phone though as the songs are deleted from all my playlists i...

Music Fan

Plan Free Country  USA Device LGL56VL Operating System Android 6.0.1   My Question / Issue  Seems like either spotify or my terrible phone is deleting songs from my playlists...

Peter

Spotify Legend

6050 Views

12 replies

0 likes

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Can we have a working homescreen widget ?

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueCan we have a working homescreen widget ? Mine only works if the Spotify notification is on the notification screen and it gets cleared when i pause the mu...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Can we have a working homescreen widget ? Mine only works if the Spotify notifi...

822 Views

0 replies

1 likes

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CarPlay - wrond order in albums

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/?When I use Iphone to start playing album in Carplay order is OK

Newbie

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/? When I use Iphone to start playing album in Carplay order is OK ...

358 Views

0 replies

0 likes

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Spotify keeps disconnecting from speakers

PlanPremiumCountryEngland DeviceSamsung Galaxy S8+ My Question or IssueSpotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every 30 seconds, sometimes once every 5 hours -- Samsung R1 Speaker via Samsung Multiroom...

Newbie

Plan Premium Country England  Device Samsung Galaxy S8+     My Question or Issue Spotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every...

3005 Views

0 replies

24 likes

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Superuser Contribution Copy offline music between two android devices

PlanPremium Operating SystemAndroid OreoMy Question or IssueI just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone? Is there any posibility to syncronice same offline music on both Android...

Casual Listener

Plan Premium   Operating System Android Oreo My Question or Issue I just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone?...

Katerina

Spotify Legend

969 Views

4 replies

0 likes

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Solved!! spotify playlist radio button: missing

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all my past created radio playlists are still accessible in the...

Casual Listener

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all ...

burroughs3000

Regular

4421 Views

5 replies

5 likes

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Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

Newbie

Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  

Katerina

Spotify Legend

520 Views

2 replies

0 likes

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Superuser Contribution Waiting to Download

PlanPremiumDeviceGalaxy S7/DesktopOperating SystemWindows 10 My Question or Issue This is a problem both on Android and on Desktop. When attempting to download a song, rather than actually downloading it just says "Waiting to Download" on Android, an...

Music Fan

Plan Premium Device Galaxy S7/Desktop Operating System Windows 10   My Question or Issue  This is a problem both on Android and on Desktop. When attempting to download a song, rathe...

Katerina

Spotify Legend

5484 Views

4 replies

0 likes

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samsung gear s3 remote control

Hello ,i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles but nothing help so far.When i start app and try to c...

Newbie

Hello , i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles ...

V1P3RM4CH1N3

Newbie

6189 Views

12 replies

10 likes

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Prem. sub. - Note 9 using DATA instead of WIFI at home! Why??

Plan - PremiumCountry - USADevice - Samsung Note 9Operating System - Android 8.1.0 (not rooted or any other funny biz) My Question or IssueI very recently discovered while playing some new music (music that wasn't downloaded to the phone or saved in ...

Newbie

Plan - Premium Country - USA Device - Samsung Note 9 Operating System - Android 8.1.0 (not rooted or any other funny biz)   My Question or Issue I very recently discovered while playin...

301 Views

0 replies

0 likes

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Missing tracks in playlist

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm currently missing a number of my recent additions to my playlist, I try to add them again and it says they are already there but they don't show.

Newbie

Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm currently missing a number of my recent additions ...

298 Views

0 replies

0 likes

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Albums Won't Stay Downloaded

PlanPremiumCountry UAEDeviceHuawei Mate 9 ProOperating SystemAndroid 8.0.0 My Question or IssueHi, I'm a new Spotify user, loving it, but there's one thing that's driving me absolutely mad! Playlists are fine, but Albums just won't stay downloaded. I...

Newbie

Plan Premium Country  UAE Device Huawei Mate 9 Pro Operating System Android 8.0.0   My Question or Issue Hi, I'm a new Spotify user, loving it, but there's one thing that's drivin...

352 Views

0 replies

0 likes

  • 352 Views
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Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

Newbie

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...

matthewoli98

Gig Goer

653 Views

2 replies

2 likes

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Spotify Connect to Alexa Dot from Android

Hello all - I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spotify Connect options as targets. PlanPremium CountryUSA Devi...

Casual Listener

Hello all -   I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spo...

394 Views

0 replies

0 likes

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Playlist + Radio

PlanPremium familyCountryUk DevicePixel 2xl Operating SystemAndroid 9 My Question or Issue I can no longer start a radio from Playlists (Spotify or other). Why has this functionality been removed .

Newbie

  Plan Premium family Country Uk  Device Pixel 2xl  Operating System Android 9   My Question or Issue  I can no longer start a radio from Playlists (Spotify or oth...

mikeanywhere

Music Fan

746 Views

1 replies

3 likes

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[Android] Volume increase glitch error in a song in Spotify mobile app

PlanPremiumCountry PhilippinesDeviceXiaoMi RedMi Note 4Operating SystemAndroid 7.0My Question or Issue I am experiencing a weird glitch in a specific track in mobile only. In this track, a short pause will happen at 2:49 going 2:50, then will go back...

Newbie

Plan Premium Country  Philippines Device XiaoMi RedMi Note 4 Operating System Android 7.0 My Question or Issue  I am experiencing a weird glitch in a specific track in mobile only....

624 Views

0 replies

0 likes

Android 7.0
Xiaomi
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Asking Google Assistant to play a specific song

PlanPremium (Family)CountrySwedenDeviceOnePlus 6Operating SystemAndroid 9.0 Pie My Question or IssueAsking the Google Assistant to play a specific song is all messed up. As you can see in the screen recording, I first try to play a specific song and ...

Newbie

  Plan Premium (Family) Country Sweden Device OnePlus 6 Operating System Android 9.0 Pie   My Question or Issue Asking the Google Assistant to play a specific song is all messed ...

475 Views

0 replies

0 likes

  • 475 Views
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