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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

339 Views

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Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Casual Listener

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...

tobler

Newbie

30561 Views

21 replies

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clear
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Spotify & Pixel Buds

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps. PlanPremiumCountry CanadaDevicePixel 2 XLOperating SystemAndroid Oreo

Newbie

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps.   Plan Premium Country  Canada Device Pixel 2 XL Operating System Android O...

807 Views

0 replies

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Only a small subset of songs are shuffled on Chromecast, close to the first song played

PlanPremiumCountryUK DeviceChromecast, cast from Galaxy S8. My Question or Issue This has been going on for at least a year and still isn't fixed, the old threads are now closed because they are out of date, but it's still ongoing. If you click shuff...

Casual Listener

  Plan Premium Country UK  Device Chromecast, cast from Galaxy S8.   My Question or Issue   This has been going on for at least a year and still isn't fixed, the old thr...

500 Views

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shuffle
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Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

433 Views

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Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

Regular

  Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...

722 Views

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Won't connect to radio app

After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls or song info. I have a Galaxy S8. I've tried many reboots...

Regular

 After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls ...

rmorones

Casual Listener

6298 Views

14 replies

5 likes

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  • 14 replies
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Car audio error when downloading on to Spotify

Plan DeviceCar audio android Operating System8 My Question or Issue 

Newbie

Plan   Device Car audio android  Operating System 8   My Question or Issue  

321 Views

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Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

Newbie

Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...

366 Views

0 replies

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Solved!! Can't download Spotify app on Android. "This item is not available in your country"

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...

Casual Listener

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones.   I live in Qatar, which is on the list of usable locations...

donbergaaas

Composer

13124 Views

7 replies

0 likes

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Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

Casual Listener

  Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...

omrtlegol

Casual Listener

506 Views

1 replies

0 likes

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Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

551 Views

2 replies

0 likes

Android
Play
stop
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Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Casual Listener

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

dadeadlyvirus

Casual Listener

693 Views

2 replies

0 likes

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Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

419 Views

0 replies

1 likes

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Spotify Bluetooth controls and Metadata JVC Car Stereo

PlanPremiumCountry CanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Pie 9.0 My Question or Issue Hi there, so I would like to report a bug in the newest update to the Google Play store app, essentially the problem is as follows: Yesterday I was a...

Regular

Plan Premium Country  Canada Device Google Pixel 2 XL Operating System Android Pie 9.0   My Question or Issue  Hi there, so I would like to report a bug in the newest update ...

mgc24747

Newbie

9994 Views

16 replies

12 likes

bluetooth
Bug Playlist
car audio
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I'm Not Able To Share and Save my Spotify Music To Instagram

PlanPremiumCountry DeviceGalaxy Note 9Operating System Android Oreo My Question or Issue - For some reason I'm not able to save my songs on Instagram through the share feature of Spotify as an error message keeps coming up. Is anyone else having this...

Casual Listener

Plan Premium Country   Device Galaxy Note 9 Operating System  Android Oreo   My Question or Issue - For some reason I'm not able to save my songs on Instagram through the shar...

unseenlarks

Roadie

381 Views

2 replies

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Superuser Contribution Local files added on PC and downloaded on mobile not playing when next in queue

PlanPremiumCountry GermanyDeviceSamsung Galaxy A5 (2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I add local files from my PC to my playlist they work just fine in every way, but when I download them on my ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy A5 (2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I add local files ...

Guido

Spotify Legend

526 Views

1 replies

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Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

Casual Listener

Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...

Bittencourt

Spotify Star

2835 Views

3 replies

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Superuser Contribution Xtrons android 8.0.0 error message

PlanPremiumCountry United kingdomDeviceXtrons in car touchscreen px5Operating SystemAndroid 8.0.0 My Question or IssueAfter the latest spotify update i lost all of my saved album and playlist downloads for listening offline (whilst driving).When I go...

Casual Listener

  Plan Premium Country  United kingdom Device Xtrons in car touchscreen px5 Operating System Android 8.0.0   My Question or Issue After the latest spotify update i lost all ...

ynh-rmx67s_p

Regular

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8 replies

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Xtrons android developer warning com.spotify.music
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