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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118797 Views

27 replies

4 likes

  • 118797 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239655 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239655 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600523 Views

79 replies

3 likes

  • 600523 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492951 Views

581 replies

42 likes

Account
Free
  • 492951 Views
  • 581 replies
  • 42 likes

Liking/Dislike in daily mixes don't appear when an artist uploaded video is playing

PlanPremiumDeviceHuawei Honor 8Operating SystemAndroid 7 My Question or Issue In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do not appear if there's an artist uploaded video. In the notification, the buttons app...

Regular

  Plan Premium Device Huawei Honor 8 Operating System Android 7   My Question or Issue  In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do...

Ninjajc012

Regular

505 Views

2 replies

0 likes

  • 505 Views
  • 2 replies
  • 0 likes

How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blastt

PlanPremiumCountry UkDevice Honor 9Operating SystemAndroid My Question or IssueHow can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast

Casual Listener

Plan Premium Country  Uk Device Honor 9 Operating System Android   My Question or Issue How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast &...

Loxer

Community Legend

5691 Views

1 replies

0 likes

  • 5691 Views
  • 1 replies
  • 0 likes

Alexa/Echo can't shuffle properly

PlanPremiumCountry UKDeviceAmazon Echo - latest generation)Operating Systemna My Question or Issue When I ask alexa to shuffle my library or a large playlist (I have one with over 3000 songs I often listen to), it only shuffles the first part (I reck...

Newbie

Plan Premium Country  UK Device Amazon Echo - latest generation) Operating System na   My Question or Issue  When I ask alexa to shuffle my library or a large playlist (I hav...

483 Views

0 replies

2 likes

  • 483 Views
  • 0 replies
  • 2 likes

Playlist search hidden and doesn't work how it used to

PlanPremiumCountry United KingdomDeviceSamsung Galaxy A5Operating SystemAndroid My Question or IssueIt used to be easy as pie to filter a playlist down to songs by just typing the artist name or anything else into the search box. Now it's hidden in t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung Galaxy A5 Operating System Android   My Question or Issue It used to be easy as pie to filter a playlist down to songs by just ...

coultonluke

Casual Listener

1330 Views

2 replies

3 likes

  • 1330 Views
  • 2 replies
  • 3 likes

Shuffle library only shuffles a few artists

PlanPremiumCountryNetherlands DeviceSony Xperia XZ PremiumOperating SystemAndroid Pie My Question or IssueWhen I go Library -> Tracks -> Shuffle, most of the time not all tracks are shuffled, but only those of a few artists. It works more like "Give ...

Casual Listener

Plan Premium Country Netherlands   Device Sony Xperia XZ Premium Operating System Android Pie   My Question or Issue When I go Library -> Tracks -> Shuffle, most of the tim...

steveandthesea

Casual Listener

747 Views

1 replies

3 likes

  • 747 Views
  • 1 replies
  • 3 likes

Downloading an album messes up with my saved tracks

Hi, I use the "save" function (represented by a tick) to add the tracks I like to my Library. In an album for instance, I will tick the specific tracks I want to show up in my Library. Say I temporarily need to save some tracks offline for a flight f...

Regular

Hi,   I use the "save" function (represented by a tick) to add the tracks I like to my Library. In an album for instance, I will tick the specific tracks I want to show up in my Library.&...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Move downloaded Music to SD Card

PlanPremiumCountry DeviceAndroidOperating System My Question or Issue Hello,Some days ago i bought a new Android Radio (with Spotify App) for my car. Now I'd like to move all my downloaded songs from my computer to my radio. I have no possibility to ...

Newbie

  Plan Premium Country   Device Android Operating System     My Question or Issue  Hello, Some days ago i bought a new Android Radio (with Spotify App) for my car...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Android app starts playing after phone calls

PlanFreeCountry AustraliaDeviceSamsung Galaxy 9Operating SystemAndroid 8.0 My Question or IssueMy wife and I have started having an issue with SPotify where, unless we close the app completely, playback will often start after ending a phone call. Bot...

Newbie

Plan Free Country  Australia Device Samsung Galaxy 9 Operating System Android 8.0   My Question or Issue My wife and I have started having an issue with SPotify where, unless we c...

SoftwareJock

Newbie

1774 Views

2 replies

0 likes

  • 1774 Views
  • 2 replies
  • 0 likes

Listen Now button doesn't work

PlanFree/PremiumCountry DeviceHTC One M9Operating SystemAndroid 7.0 My Question or Issue When I receive album recommendations the Listen Now button does nothing, apart from seeing a visual depress. The Dismiss button works. Am I doing something wrong...

Newbie

Plan Free/Premium Country   Device HTC One M9 Operating System Android 7.0   My Question or Issue  When I receive album recommendations the Listen Now button does nothing, ap...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

No album art on Spotify

PlanPremium Country Netherlands DeviceSony Xperia F5121, 2016Operating SystemAndroid 8.0.0. My Question or IssueJust recently, the Spotify app won't show the artwork anymore, when playing the songs. I only see the standard grey illustration from Spot...

Newbie

  Plan Premium  Country  Netherlands  Device Sony Xperia F5121, 2016 Operating System Android 8.0.0.   My Question or Issue Just recently, the Spotify app won't sh...

bāozǐ

Casual Listener

1552 Views

1 replies

2 likes

  • 1552 Views
  • 1 replies
  • 2 likes

HELP! Trouble playing my Spotify

I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television.I am having a problem playing my songs on my main playlist in order. I tried making a new playlist... same problem. The shuffle is NOT on. What is happening is ...

Roadie

I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television. I am having a problem playing my songs on my main playlist in order.  I tried making a new playlist......

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Honor play-Spotify does not work

Hello.I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Sometimes it stops responding and the only solution is to s...

Newbie

Hello. I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Someti...

big10t

Newbie

1298 Views

1 replies

1 likes

Android
honor
problem
  • 1298 Views
  • 1 replies
  • 1 likes

Bug error openning Spotify on Moto G4

PlanPremiumCountrySao Paulo - BrazilDeviceLenovo Motorla Moto G4Operating SystemAndroid Nougat 7.0 My Question or Issue Most of the time I open the application it gives error. I already sent several feedbacks but so far nothing.

Regular

Plan Premium Country Sao Paulo - Brazil Device Lenovo Motorla Moto G4 Operating System Android Nougat 7.0   My Question or Issue  Most of the time I open the application it gives ...

biodapesada

Regular

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Can't connect after being logged out while in offline mode.

Hello there.I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android and the only "fix" provided in the forums is "to reinstall" the app. So, basically, whatever may yo...

Casual Listener

Hello there. I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android 😎 and the only "fix" provided in the forums...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

telecommande

Bonjour,je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur mon application mobile le telephone ne detect pas la presence...

Newbie

  Bonjour, je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mis canciones se eliminan cuando salgo de la aplicacion

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentosEsto es muy molesto...¿Hay alguien que me pueda ayudar porfavor?

Newbie

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentos Esto es muy ...

Jemi

Spotify Legend

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Spotify Radio don't works anymore

PlanPremiumCountry GermanyDeviceHonor 8xOperating SystemAndroid 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start artist-radio I don't go to the artist radio but insted I go to a playlist that is titled ...

Regular

Plan Premium Country  Germany Device Honor 8x Operating System Android 8.1   My Question or Issue  For a few weeks I can't start Spotify Radio anymore. When I click start art...

user-removed

Not applicable

746 Views

2 replies

4 likes

  • 746 Views
  • 2 replies
  • 4 likes

Car integration

Hello, everyone,I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active Tourer - no titles, covers, etc. With my iPhone it wo...

Newbie

Hello, everyone, I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify unavaible on Googleplay while being part of Europe (Geoblocked)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2Operating SystemAndroid GO 8.1 My Question or IssueHere is a definition explaining the issue: "The overseas departments an...

Casual Listener

Hello, here is a few informations   Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2 Operating System Android GO 8.1   My Quest...

Katerina

Spotify Legend

665 Views

1 replies

1 likes

  • 665 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads

Is there any way to actually undownload songs on a play list without deleting it?

Newbie

Is there any way to actually undownload songs on a play list without deleting it?   

Jemi

Spotify Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes