Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118391 Views

27 replies

4 likes

  • 118391 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238561 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238561 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599477 Views

79 replies

3 likes

  • 599477 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492022 Views

581 replies

42 likes

Account
Free
  • 492022 Views
  • 581 replies
  • 42 likes

Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local files added on PC and downloaded on mobile not playing when next in queue

PlanPremiumCountry GermanyDeviceSamsung Galaxy A5 (2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I add local files from my PC to my playlist they work just fine in every way, but when I download them on my ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy A5 (2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I add local files ...

Guido

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Songs wont save

PlanPremiumCountry CanadaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueI cant save or download new songs. I click the check mark, or the save song button and it wont save it. So i am unable to save any new songs. I have lots...

Newbie

Plan Premium Country  Canada Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue I cant save or download new songs. I click the check mark, or the s...

Mantisentil

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

Regular

  Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...

808 Views

0 replies

0 likes

  • 808 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify freezing in landscape on S9

PlanPremiumCountry UKDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue I seem to have an issue since the recent update where when the phone I in landscape mode and playing back my playlist, it freezes the app completely when I ...

Regular

Plan Premium Country  UK Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  I seem to have an issue since the recent update where when the ph...

Ninotschka

Regular

1614 Views

8 replies

0 likes

  • 1614 Views
  • 8 replies
  • 0 likes

Car audio error when downloading on to Spotify

Plan DeviceCar audio android Operating System8 My Question or Issue 

Newbie

Plan   Device Car audio android  Operating System 8   My Question or Issue  

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Solved!! unable to see new releases and charts and genres

I'm on the free version and have an android tablet. I deleted all data on the app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a search bar and a voice input. I deleted the entire app and reinsta...

Regular

I'm on the free version and have an android tablet.  I deleted all data on the  app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a ...

grr4

Regular

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

Newbie

Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution Suddenly unable to download tracks over mobiles data

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted. I've reinstalled the app, power cycled my phone and tried changing ...

Casual Listener

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted.   I've re...

Daisy

Spotify Legend

1262 Views

5 replies

0 likes

  • 1262 Views
  • 5 replies
  • 0 likes

Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

Casual Listener

  Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...

omrtlegol

Casual Listener

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files from Desktop not able to play in playlist

Hi everyone,So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they wont sync with my phone and i am unable to play them. Th...

Newbie

Hi everyone, So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they won...

Peter

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot sync local files

PlanPremiumCountryFrance DeviceHonor 5COperating SystemWindows 10 My Question or Issue Hello, I cannot sync my local files, stored on my computer, to my Android phone. Previously, the local files were already synced, but I got an issue with my phone ...

Casual Listener

Plan Premium Country France  Device Honor 5C Operating System Windows 10   My Question or Issue  Hello,   I cannot sync my local files, stored on my computer, to my An...

Peter

Spotify Legend

1382 Views

5 replies

2 likes

local files
  • 1382 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local Files not playing on Android

PlanPremiumCountry USADevice(HTC Android)Operating System(Android) Anyone having issues not being able to play local files on their Android. Since last update, certain local files do not play anymore. I've tried redownloading and clearing cache to no...

Casual Listener

  Plan Premium Country  USA Device (HTC Android) Operating System (Android)   Anyone having issues not being able to play local files on their Android. Since last update, cer...

Peter

Spotify Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File on network Device not working

PlanPremiumCountryGermany DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI downloaded a local File on my Samsung S9 (via desktop pc, local file, sync etc.) and it works! But i can´t play this file on network devices, only sma...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I downloaded a local File on my Samsung S9 (via desktop pc, loca...

Peter

Spotify Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

712 Views

2 replies

0 likes

Android
Play
stop
  • 712 Views
  • 2 replies
  • 0 likes

Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Visitor

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

user-removed

Not applicable

868 Views

2 replies

0 likes

  • 868 Views
  • 2 replies
  • 0 likes

Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

489 Views

0 replies

1 likes

  • 489 Views
  • 0 replies
  • 1 likes

Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

Casual Listener

Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...

Bittencourt

Spotify Star

3073 Views

3 replies

0 likes

  • 3073 Views
  • 3 replies
  • 0 likes

Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

Newbie

Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...

904 Views

0 replies

1 likes

Android
timestamp
  • 904 Views
  • 0 replies
  • 1 likes