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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194514 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194514 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535714 Views

78 replies

3 likes

  • 535714 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439297 Views

565 replies

37 likes

Account
Free
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Visual overlay issue

When i go out of the app and then go back into it I seem to be getting some sort of overlay issue, happens every single time I've already deleted the app and reinstalled it but no luck.PlanPremiumCountry IrelandDeviceSamsung Galaxy 8 My Question or I...

Newbie

When i go out of the app and then go back into it I seem to be getting some sort of overlay issue, happens every single time I've already deleted the app and reinstalled it but no luck. Plan Premiu...

349 Views

0 replies

0 likes

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Stuck with old interface

I'm using Spotify on Android 7.1.1 Xperia Z5(latest supported version) and the app is up to date. I'm on the premium family subscription. When I log out and create a new account without premium the interface is the new one with full album covers and ...

Casual Listener

I'm using Spotify on Android 7.1.1 Xperia Z5(latest supported version) and the app is up to date. I'm on the premium family subscription. When I log out and create a new account without premium the i...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Solved!! SEARCH function won't work and crashes Spotify

Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function works on Spotify Web)Thanks /SteffenN-DK

Casual Listener

Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function wo...

Zimp

Casual Listener

869 Views

5 replies

0 likes

  • 869 Views
  • 5 replies
  • 0 likes

Images of album and artist are not loading

PlanPremiumDeviceOneplus 5Operating SystemAndroid Oreo My Question or Issue Spotify is working properly but it's not loading any album or artist cover. I already tried deleting data,cache reinstalling the app but the issue keeps returning.

Regular

  Plan Premium Device Oneplus 5 Operating System Android Oreo   My Question or Issue  Spotify is working properly but it's not loading any album or artist cover. I already tri...

Beda1

Regular

12971 Views

10 replies

3 likes

  • 12971 Views
  • 10 replies
  • 3 likes

Sound is cutting out a couple of times when putting phone in pocket

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9 OxygenOS 9.0.2My Question or Issue Everytime I put my phone inside my pocket (or cover the front sensors) - when the phone enters "Pocket Mode", the sound is cutting out a couple of times, then cont...

Newbie

Plan Premium Device OnePlus 6 Operating System Android 9 OxygenOS 9.0.2 My Question or Issue  Everytime I put my phone inside my pocket (or cover the front sensors) - when the phone enter...

348 Views

0 replies

0 likes

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Frage zur Musikempfehlung

Hallo,Ich habe folgendes Anliegen.Ich bin oft unzufrieden mit den Musikvorschlägen. Das liegt daran, dass ich Titel suche, die meinen Lieblingssongs sehr ähneln.Beispiel: Ich liebe den Song "Instant Crush" von Daft Punk. Es ist von diesem Künstler nu...

Newbie

Hallo, Ich habe folgendes Anliegen. Ich bin oft unzufrieden mit den Musikvorschlägen. Das liegt daran, dass ich Titel suche, die meinen Lieblingssongs sehr ähneln. Beispiel: Ich liebe den Song "In...

369 Views

0 replies

0 likes

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  • 0 likes

Superuser Contribution Spotify showing ads in premium

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I have gotten an interstitial ad even though I pay for premium service.

Newbie

Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I have gotten an interstitial ad even though I pay for premium service....

Katerina

Spotify Legend

611 Views

1 replies

0 likes

bug
Premium
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to set Spotify to stream over WiFi only?

I want to stream songs over WiFi only and not mobile data, and I don't want to keep flipping some options Everytime I'm not connected to WiFi. Please let me know how to do this. I don't know why this simple feature was so difficult to find.

Newbie

I want to stream songs over WiFi only and not mobile data, and I don't want to keep flipping some options Everytime I'm not connected to WiFi.   Please let me know how to do this. I don't know...

Katerina

Spotify Legend

13494 Views

1 replies

5 likes

  • 13494 Views
  • 1 replies
  • 5 likes

Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i hav...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min t...

MNC1

Gig Goer

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads are not playing

My Question or Issue When ads are supposed to play spotify stops playing. I have to turn it off and back on again to continue listening .

Casual Listener

    My Question or Issue  When ads are supposed to play spotify stops playing.  I have to turn it off and back on again to continue listening .

Guido

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share playlist in Exchange

My Question or Issue So I'm copying my playlist link to the Exchange, but I keep getting an error telling me I need to use a URI code.

Newbie

    My Question or Issue  So I'm copying my playlist link to the Exchange, but I keep getting an error telling me I need  to use a URI code. 

Guido

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play/find a podcast

When trying to find "The Joe Budden Podcast", Im unable to find it while searching through the search bar and if I use a direct link to the podcast, it shows an empty library with a message that reads: "no episodes to show.". I've tried to search for...

Newbie

When trying to find "The Joe Budden Podcast", Im unable to find it while searching through the search bar and if I use a direct link to the podcast, it shows an empty library with a message that read...

Peter

Spotify Legend

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

Downloading to phone no longer working

PlanPremiumCountry USADeviceSamsung Galaxy S5Operating SystemAndroid Marshmallow (6.0) My Question or Issue I am no longer able to download any content, either podcasts or music. Nothing will download either via wifi or via cellular. I have plenty of...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S5 Operating System Android Marshmallow (6.0)   My Question or Issue  I am no longer able to download any content, either podc...

244 Views

0 replies

0 likes

  • 244 Views
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Spotify for android car stereo

I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the one installed in Android Auto (i can't install AA o...

Newbie

I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the ...

454 Views

0 replies

0 likes

  • 454 Views
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Why Spotify adds songs to my library without Add them?

In this last week, Spotify adds songs to my library without me downloading them from artists I do not knowPlanPremiumCountry Device(Xiaomi redmi 4A )Operating System(Android Nougat)

Newbie

In this last week, Spotify adds songs to my library without me downloading them from artists I do not know Plan Premium Country   Device (Xiaomi redmi 4A ) Operating System (Android Noug...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Spotify Unable to Struggles to Connect to Network after the last update

PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...

Casual Listener

Plan Premium Country  Australia Device LG v30+ LG-H930DS Operating System Android 8.0.0   My Question or Issue  Since the latest Spotify update 8.4.77.779 my spotify app is s...

atolo20

Casual Listener

875 Views

3 replies

0 likes

Connectivity
need help
Spotify
  • 875 Views
  • 3 replies
  • 0 likes

Certain songs not playing

PlanPremiumCountryLatviaDeviceSamsung A5 2017 My Question or Issue There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fact, my friend, who also has premium, can listen to those songs with no problem...

Newbie

Plan Premium Country Latvia Device Samsung A5 2017   My Question or Issue  There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fac...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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A Pesky Folder

I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacement laptop in a week or so, which means I can do whatever I need. ...

Music Fan

   I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacemen...

scottsharlyn

Music Fan

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify opens too slow on Samsung Note 4

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its opening keeps 2 min again. Here is the problem of the...

Newbie

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its op...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

The notation "like" for songs in the daily mix is removed...

My Question or Issue The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

Newbie

    My Question or Issue  The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes