Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42394 Views
65 replies
25 likes

42394 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877982 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877982 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26351 Views
4 replies
0 likes

26351 Views
4 replies
0 likes

Spotify connect "Phone locked or spotify not in foreground", is there a workaround this?

DeviceMacbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have to listen to all my computer sounds through the speakers. The problem i...

Zequez
Regular
Device Macbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have...
2018-08-30 10:05:51 PM
2018-09-26 4:45:06 PM
a7-t_5gr7tvcq
Newbie
2509 Views
4 replies
3 likes
Connect
phone

2509 Views
4 replies
3 likes

Superuser Contribution Unable to share songs to Instagram Story

PlanPremiumCountryIsrael DeviceMeizu m2noteOperating SystemAndroid 5.1Spotify App Version 8.4.70.666Instagram App Version 63.0.0.17.94 My Question or Issue I don't have the option to share songs on Instagram Story. The only option I have related to I...

YonatanRukhman
Casual Listener
Plan Premium Country Israel Device Meizu m2note Operating System Android 5.1 Spotify App Version 8.4.70.666 Instagram App Version 63.0.0.17.94 My Question or Issue ...
2018-09-23 9:39:32 AM
2018-09-26 3:51:22 PM
Jemi
Spotify Legend
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

why are you connecting to fb 5 f**** times a minute?

PlanPremiumCountry DeviceSamsungOperating SystemAndroid OreoMy Question or Issueeven though i dont have facebook activated in spotifiy....(i dont want that glofied toilet any where near my devices)i went ahead and blocked:*.facebook.comand my logs ex...

ifurn0
Casual Listener
Plan Premium Country Device Samsung Operating System Android Oreo My Question or Issue even though i dont have facebook activated in spotifiy.... (i dont want that glofied toi...
2018-09-26 2:49:43 PM
346 Views
0 replies
2 likes

346 Views
0 replies
2 likes

Superuser Contribution Disconnecting headphones music continues to play on phone speakers

PlanPremiumCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueWhen I disconnect my Bluetooth headphones, Spotify now continues playing the music on the phone speakers which is really annoying. Disconnecting my headphon...

Kennnyboy
Newbie
Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue When I disconnect my Bluetooth headphones, Spotify now continues playi...
2018-09-24 1:29:06 PM
2018-09-26 1:05:23 PM
Jemi
Spotify Legend
2961 Views
1 replies
0 likes

2961 Views
1 replies
0 likes

Bluetooth - aucun information tracklist

PlanPremiumCountry FranceDeviceGalaxy S8Operating SystemAndroid Oreo 8.0.0 My Question or Issue Bonjour,Les informations n'apparaissent sur mon autoradio en bluetooth alors qu'avec l'application de base Samsung oui. Merci de bien vouloir m'aider

saex
Casual Listener
Plan Premium Country France Device Galaxy S8 Operating System Android Oreo 8.0.0 My Question or Issue Bonjour, Les informations n'apparaissent sur mon autoradio en ...
2018-09-26 11:11:52 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Where can I find previous versions of Spotify app?

PlanPremiumDeviceSamsung S8Operating SystemAndroid Oreo I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous versions of the app? I remember that 3 months ago the app was working perfec...

hookwind
Music Fan
Plan Premium Device Samsung S8 Operating System Android Oreo I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous v...
2018-09-26 9:38:56 AM
338 Views
0 replies
0 likes

338 Views
0 replies
0 likes

No Heart/Dislike on Lock Screen

I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen when I'm listening to a Radio. It seems inconvenient to always ha...

ghost013
Casual Listener
I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen w...
2018-09-26 4:21:46 AM
2018-09-26 7:18:51 AM
emily-grace
Composer
467 Views
1 replies
2 likes
Android
Galaxy S9
like and dislike

467 Views
1 replies
2 likes

Queues cause inaccurate Heavy Rotation sections

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9.1 My Question or Issue My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked on them and I haven't listened to a full album by them. The only similarity ...

idenar
Newbie
Plan Premium Device Google Pixel Operating System Android 9.1 My Question or Issue My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked...
2018-09-26 5:53:28 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Problem with the app, need reload too much times

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or Issue i have a problem since i get the spotify premium.. when i heard music, even when i am connected to internet (wifi or 4G+) the app tell me that ther...

Killian-rhl
Newbie
Plan Premium Country France Device Samsung Galaxy S7 Edge Operating System Android Oreo My Question or Issue i have a problem since i get the spotify premium.. when ...
2018-09-24 5:13:59 PM
2018-09-25 12:41:01 AM
YahTehgz
Composer
245 Views
1 replies
2 likes

245 Views
1 replies
2 likes

Pausing and skipping to next song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy spotify is randomly pausing or skipping tothe next song. I have tried different headphones (as per suggestions) and also formatted my SD card to the phone...

Jkiven
Newbie
Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android My Question or Issue My spotify is randomly pausing or skipping tothe next song. I have tried ...
2018-09-25 1:48:29 AM
2018-09-25 12:25:53 AM
YahTehgz
Composer
326 Views
1 replies
1 likes

326 Views
1 replies
1 likes

[Playlists] i cant find the button to add all musics of a playlist to another one

PlanPremiumCountry BrazilDevice Some androids (i tested in some frinds' phones)Operating SystemAndroid 7 and 8 My Question or Issue

RafaMC97
Newbie
Plan Premium Country Brazil Device Some androids (i tested in some frinds' phones) Operating System Android 7 and 8 My Question or Issue
2018-09-25 11:42:13 PM
170 Views
0 replies
0 likes

170 Views
0 replies
0 likes

Home tab not loading on Honor Play in Android App

Hey Peeps, I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. That didn't work. Please have another go. I've tried in Full...

kgabor23
Newbie
Hey Peeps, I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. ...
2018-09-25 10:55:22 PM
2018-09-25 11:27:21 PM
emily-grace
Composer
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Superuser Contribution i can't see image in browser section

PlanPremiumCountryItaly DeviceSamsung 7 EdgeOperating SystemAndroid Oreo My Question or Issue I can't see image in browser section.Spoiler (Highlight to read) I tried to delete cache and data.Reinstall application.Refactory settings of smartphone. Bu...

Lodu
Casual Listener
Plan Premium Country Italy Device Samsung 7 Edge Operating System Android Oreo My Question or Issue I can't see image in browser section. I tried to d...
2018-07-31 7:48:41 PM
2018-09-25 11:15:03 PM
Lodu
Casual Listener
369 Views
2 replies
0 likes

369 Views
2 replies
0 likes

Solved!! Naming Playlists Questions

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches but I can't imagine people's choices in namig playli...

SUBCMDR
Regular
So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches b...
2018-09-25 8:49:08 PM
2018-09-25 10:56:35 PM
emily-grace
Composer
1067 Views
1 replies
0 likes

1067 Views
1 replies
0 likes

Solved!! How to delete downloaded songs & podcasts

DeviceSamsung Galaxy S5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all your downloaded songs and podcasts?

Gamegenorator
Casual Listener
Device Samsung Galaxy S5 Operating System Android 6.0 Marshmallow My Question or Issue So now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all y...
2018-09-25 2:18:44 AM
2018-09-25 10:07:41 PM
Gamegenorator
Casual Listener
6626 Views
4 replies
0 likes

6626 Views
4 replies
0 likes

Superuser Contribution Long loading times.

PlanPremiumCountryNorway DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue When opening a playlist, 25% of the time it takes several minutes to load. Also starting a song takes some time, Sometimes I get irritated and keep pre...

perern1994
Casual Listener
Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question or Issue When opening a playlist, 25% of the time it takes several minut...
2018-09-18 11:27:16 AM
2018-09-25 8:53:45 PM
perern1994
Casual Listener
2332 Views
4 replies
0 likes

2332 Views
4 replies
0 likes

Solved!! Any tips for navigating Spotify via Google Assistant?

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. There also doesn't seem to be a way to load next saved ...

SUBCMDR
Regular
Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. Ther...
2018-09-25 4:20:04 AM
2018-09-25 8:06:31 PM
SUBCMDR
Regular
3391 Views
2 replies
0 likes

3391 Views
2 replies
0 likes

Shuffle & repeat turn on with every app restart

PlanPremiumCountryNetherlandsDeviceHuawei P20 ProOperating SystemEMUI Android 8.1.0My Question or IssueWhenever I fully close and restart my Spotify app, my settings reset to shuffle and infinite repeat. I want to permanently disable these somehow, s...

SpectralBacon
Casual Listener
Plan Premium Country Netherlands Device Huawei P20 Pro Operating System EMUI Android 8.1.0 My Question or Issue Whenever I fully close and restart my Spotify app, my settings reset to shuffl...
2018-09-25 5:13:15 PM
2018-09-25 5:59:09 PM
dinomight
Spotify Star
400 Views
1 replies
1 likes

400 Views
1 replies
1 likes

Solved!!Superuser Contribution Delete Downloads?

Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...

Kevtol
Newbie
Plan: Premium Country: United States Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived) My Question or Issue According to my se...
2018-09-20 4:01:47 AM
2018-09-25 4:50:49 PM
Katerina
Spotify Legend
5805 Views
1 replies
0 likes
downloads
memory
storage

5805 Views
1 replies
0 likes

Solved!! All playlists are gone.

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so, I can log in but all my playlists are now gone. P...

PhilippeVL
Casual Listener
Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so...
2018-09-25 4:06:06 PM
2018-09-25 4:40:14 PM
dinomight
Spotify Star
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

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