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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194050 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194050 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535270 Views

78 replies

3 likes

  • 535270 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438485 Views

565 replies

37 likes

Account
Free
  • 438485 Views
  • 565 replies
  • 37 likes

Open Spotify Playlist in Browser, Not App

PlanPremiumCountry USDeviceNexus 5xOperating SystemAndroid My Question or Issue Whenever I try and load a playlist via chrome or firefox the link autodirects to the Spotify app instead of loading in the browser like I want. On chrome it comes up with...

Newbie

Plan Premium Country  US Device Nexus 5x Operating System Android   My Question or Issue  Whenever I try and load a playlist via chrome or firefox the link autodirects to the...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i have to restart it. I would appreciate if you guys h...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i h...

MNC1

Gig Goer

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Punkband Depacito on force play?

PlanPremiumCountry FinlandDeviceSony Xperia XZsOperating SystemAndroid 8 My Question or Issue I have a problem with my phone and spotify. It force plays me Depacito, some anarchist punk from Southern America? I hate it, but biggest problem is that I ...

Casual Listener

Plan Premium Country  Finland Device Sony Xperia XZs Operating System Android 8   My Question or Issue  I have a problem with my phone and spotify. It force plays me Depacito...

fokemon

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Shuffle all songs in large playlists

PlanPremiumCountry USADevicePixel 2, Amazon Show, and Windows 10 PCOperating SystemLatest Android, both spotify and OS up to date My Question or Issue I've seen this issue several times on these forums even back in 2016 and there seems to be now way ...

Newbie

Plan Premium Country  USA Device Pixel 2, Amazon Show, and Windows 10 PC Operating System Latest Android, both spotify and OS up to date   My Question or Issue  I've seen thi...

wordsmythe

Casual Listener

1147 Views

1 replies

9 likes

bug
shuffle
  • 1147 Views
  • 1 replies
  • 9 likes

Spotify connect problem

PlanPremiumcCountryBelgium DeviceSamsung Galaxy 5Windows DesktopOperating SystemAndroid 6.0.1 & Windows 10Question or IssueI use Spotify Connect between the two devices.When i play an album it works fine...I use the app on the Windows PC to choose an...

Newbie

Plan Premiumc Country Belgium  Device Samsung Galaxy 5 Windows Desktop Operating System Android 6.0.1 & Windows 10 Question or Issue I use Spotify Connect between the two devices...

601 Views

0 replies

0 likes

  • 601 Views
  • 0 replies
  • 0 likes

Browse and charts do not appear in my tablet

PlanFreeCountry MaltaDevice(Samsung Galaxy Tab A 2016)Operating System(Android 7.0) My Question or Issue Since a week ago the Browse option don't apear neither the Charts to explore. My Spotify in the desktop and iOS version are working perfectly les...

Casual Listener

Plan Free Country  Malta Device (Samsung Galaxy Tab A 2016) Operating System (Android 7.0)   My Question or Issue  Since a week ago the Browse option don't apear neither the ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Allview soul audio car bad

PlanFreeCountry RomaniaDeviceAllview soul x2Operating SystemAndroid 4.4.2 My Question or IssueI have audio jack in my car and after plug-in the audio cable the sound of the music is really bad quality , the bass does't work either , i tryied with dif...

Newbie

Plan Free Country  Romania Device Allview soul x2 Operating System Android 4.4.2   My Question or Issue I have audio jack in my car and after plug-in the audio cable the sound of ...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

(Android Marshmallow) Support for Ultra Power Saving Mode

First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters. I would like to say that Spotify, you have no clue by making this idea come true, would benefit lots non-modern...

Newbie

  First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters.    I would like to say that Spotify, you...

734 Views

0 replies

5 likes

Android
marshmallow
ultra-power-saving-mode
  • 734 Views
  • 0 replies
  • 5 likes

BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why?

PlanPremiumCountryUSA My Question or Issue BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why?https://open.spotify.com/album/6TlAmUO5lKFcofzz70wSwx

Newbie

Plan Premium Country USA   My Question or Issue   BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why? https://open.spotify.com/album/6TlAmUO5lKFcofzz70wS...

AS7

Gig Goer

2129 Views

1 replies

1 likes

  • 2129 Views
  • 1 replies
  • 1 likes

Release Radar Disappeared

Hi, My Release Radar has completely disappeared from both my desktop and phone app. It's not showing my playlists or next to Discover Weekly. Any ideas?

Newbie

Hi,   My Release Radar has completely disappeared from both my desktop and phone app. It's not showing my playlists or next to Discover Weekly. Any ideas?  

Anthonyverlingo

Newbie

775 Views

1 replies

11 likes

  • 775 Views
  • 1 replies
  • 11 likes

App running in background constantly

Spotify Premium Samsung Galaxy 9, Alienware r3Operating System( Android Oreo, Windows 10,etc.) My Question or IssueSpotify is designed to run in the background whenever it wants. This is ridiculous. I like the app when I am using it but i will not co...

Newbie

Spotify Premium  Samsung Galaxy 9,  Alienware r3 Operating System ( Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is designed to run in the background whenev...

1109 Views

0 replies

1 likes

Boycott spotify. Cancel subscription
  • 1109 Views
  • 0 replies
  • 1 likes

Notification bar does not update while phone is locked

PlanPremiumCountry United StatesDevicePixel 3 XLOperating SystemAndroid 9 November security patch My Question or Issue The notification badge does not update to the current song on the lock screen if the phone was perviously locked during the change ...

Newbie

  Plan Premium Country  United States Device Pixel 3 XL Operating System Android 9 November security patch   My Question or Issue  The notification badge does not updat...

903 Views

0 replies

4 likes

Android 9.0
Notifications
pixel 3XL
  • 903 Views
  • 0 replies
  • 4 likes

Spotify always running

PlanPremiumCountry AustriaDeviceOneplus 5t Operating SystemAndroid 8 My Question or Issue Since about 2 days there I often see a message from Spotify "Verbindung zu Spotify wird hergestellt" for what reason is it connecting to what and how can I disa...

Newbie

  Plan Premium Country  Austria Device Oneplus 5t  Operating System Android 8   My Question or Issue  Since about 2 days there I often see a message from Spotify "...

ardacebi

Composer

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Cannot save a song

PlanPremiumDeviceSamsung Galaxy Note 8 My Question or Issue Hi, cannot save songs into my library. Read about the 10k limit though I haven't recieved any notification that I reached it. Tried removing songs so that I can add new ones. I even couldn't...

Newbie

Plan Premium Device Samsung Galaxy Note 8     My Question or Issue  Hi, cannot save songs into my library. Read about the 10k limit though I haven't recieved any notification th...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Spotify hangs - is there a fix?

PlanPremiumCountry Canada Device(iPhone 7, galaxy s8+) My Question or IssueWhen I try to search or browse, Spotify hangs and times out The error says I am not connected to the Internet but I am. Usually this happens whenever I leave the app and retur...

Newbie

Plan Premium Country  Canada  Device (iPhone 7, galaxy s8+)   My Question or Issue When I try to search or browse, Spotify hangs and times out  The error says I am not con...

1135 Views

0 replies

2 likes

hangs
iPhone 7 Plus
s8+
  • 1135 Views
  • 0 replies
  • 2 likes

Browse tab gone

Hi, just recently my browse tab has disappeared from the app on my phone. Any ideas as to why and how to fix this? i saw one comment saying to force update it? I have it updated on my App Store updates but is there more I can do?? thanks.

Newbie

Hi,   just recently my browse tab has disappeared  from the app on my phone. Any ideas as to why and how to fix this?   i saw one comment saying to force update it? I have it ...

AeroZ

Composer

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

[Android] Not downloading using cellular

PlanPremiumCountryBrazil DeviceMotorola Moto Z3 PlayOperating SystemAndroid 8.1 Oreo My Question or IssueRecently I bought the smartphone I mentioned above and migrated my SIM card and all applications and settings to this new device. Now I'm having ...

Visitor

Plan Premium Country Brazil  Device Motorola Moto Z3 Play Operating System Android 8.1 Oreo   My Question or Issue Recently I bought the smartphone I mentioned above and migrated ...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Android Head Unit and Android smartphone

PlanPPremiumCountry GermanyDevicePumpkin Car Head Unit (Android 8.0) and Huawei p20 Pro (Android 8.1) My Question or Issue Hello Community, My problem is that every time i Play Spotify in my Car with my head unit with its own LTE Connection and my Sm...

Newbie

PlanP Premium Country  Germany Device Pumpkin Car Head Unit (Android 8.0) and Huawei p20 Pro (Android 8.1)   My Question or Issue  Hello Community,   My problem is that ...

1012 Views

0 replies

0 likes

Android Headunit
  • 1012 Views
  • 0 replies
  • 0 likes

Solved!! Floating notification

For almost a week I have had this floating notification that keeps popping up and going away continuously. The pop up is "connecting to Spotify" PlanFreeCountryUSA Device Samsung Galaxy S8Operating System Android Oreo My Question or Issue

Newbie

For almost a week I have had this floating notification that keeps popping up and going away continuously. The pop up is "connecting to Spotify"       Plan Free Country USA&nbsp...

AeroZ

Composer

1364 Views

1 replies

0 likes

  • 1364 Views
  • 1 replies
  • 0 likes