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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375837 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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UX Bug with dynamic playlists

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid My Question or IssueI'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to only use data on wifi. However, every week, when the above playlists change, i...

Newbie

Plan Premium Country USA Device Pixel XL Operating System Android   My Question or Issue I'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to on...

490 Views

0 replies

0 likes

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Playing from Search

PlanPremiumCountry UsDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue After upgrading to Spotify 8.4.77.779 I can no longer play more than one song from search. Prior to the update, I would search "(artist) Christmas" and it would...

Newbie

Plan Premium Country  Us Device Samsung Galaxy S8+ Operating System Android   My Question or Issue  After upgrading to Spotify 8.4.77.779 I can no longer play more than one s...

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
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How do i stop shuffle play

PlanFreeCountry Australia Device(Samsung Galaxy 9 My Question or Issue How do i stop the shuffle play i cant see any croosed arrows. And how do i listen only to the songs i added in my playlist not added the ones spotify added

Newbie

  Plan Free Country  Australia  Device (Samsung Galaxy 9     My Question or Issue  How do i stop the shuffle play i cant see any croosed arrows. And how do i l...

Olit2000

Casual Listener

843 Views

1 replies

0 likes

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Why we can't choose the song we want to play?

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and other Premium future, but this is too much. So I wonder why...

Casual Listener

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and oth...

376 Views

0 replies

0 likes

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Playing a track from What's App.

PlanPremiumCountryUK DeviceSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App, I will click on it, it will take me to Spotify and it will just pose the green loadi...

Casual Listener

Plan Premium Country UK  Device Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Intermittent issue : When someone shares a track with me via What's App...

240 Views

0 replies

0 likes

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Podcasts dont work

Hello, Im from israel and using spotify premium. There is no option to start listening to all the podcasts.. Im using samsung 8+And the opporaiting system is android. Thank you!

Casual Listener

Hello,  Im from israel and using spotify premium. There is no option to start listening to all the podcasts..   Im using samsung 8+ And the opporaiting system is android.  Thank y...

AeroZ

Composer

401 Views

1 replies

0 likes

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Songs keep pausing midway through

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I recently switched from an Samsung Galaxy S7 to an S8 and had no issues with playback on the S7. I have several playlists downloaded so that I can listen to ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I recently switched from an Samsung Galaxy S7 to an S8 and had no issues...

Nafroman

Casual Listener

2117 Views

9 replies

0 likes

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Can't play podcasts on mobile

I have premium account, I use galaxy a5.When I click on an episode name it just let me download it or delete download, without any option to hear.I tried logging off and I use the latest version.Please help Thank you!

Casual Listener

I have premium account, I use galaxy a5. When I click on an episode name it just let me download it or delete download, without any option to hear. I tried logging off and I use the latest version....

AeroZ

Composer

1421 Views

4 replies

0 likes

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Can't play podcasts

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall the app, does not work either. PlanPremiumCountry Is...

Regular

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall t...

AeroZ

Composer

2780 Views

11 replies

0 likes

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onkyo ncp-302 with Spotify connect volume change kills speaker

PlanPremiumCountry NetherlandsDevicehuawei p10Operating SystemAndroid My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my premium account with Spotify and received the Spotify connect feature on the speaker.A...

Regular

Plan Premium Country  Netherlands Device huawei p10 Operating System Android   My Question or Issue  Hello, after i bought my new wireless speaker onkyo ncp-302 i started my ...

467 Views

0 replies

0 likes

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Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...

Newbie

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...

475 Views

0 replies

0 likes

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Can't Share Spotify Song to Instagram Story

When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. I have reinstalled the app and made sure both apps are updated, to no ava...

Newbie

  When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do.    ...

370 Views

0 replies

0 likes

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Bug: Android Auto inconsistent sorting of albums

A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music librarySelect AlbumsAlbums are sorted by Artist, which is good IMHO because you can find them fasterSelect a start letter to find what you're searching forA...

Music Fan

A few months ago, when using Spotify via Android Auto, it behaved like this:   Go to your music library Select Albums Albums are sorted by Artist, which is good IMHO because you can find th...

332 Views

0 replies

0 likes

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Lock Desktop Application Volume

Operating SystemLinux My QuestionSpotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there any way to change it to act like a normal app? For instance, Disco...

Newbie

Operating System Linux   My Question Spotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there an...

423 Views

0 replies

0 likes

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Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

Regular

lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the back...

937 Views

0 replies

5 likes

Android 8
background
battery drain
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Memoria Interna COMPARTIDA

PlanPremiumCountryMéxico DeviceZTE v8 SEOperating System Android Nougat My Question or IssueNo tengo problemas para usar la SD en Spotify cuando está configurada como tarjeta extraible pero tengo que configurala como memoria interna para poder usarla...

Newbie

Plan Premium Country México  Device ZTE v8 SE Operating System  Android Nougat   My Question or Issue No tengo problemas para usar la SD en Spotify cuando está configurada co...

515 Views

0 replies

1 likes

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Browse button missing on homescreen?

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?

Regular

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?  

MusicLover3333

Regular

1640 Views

5 replies

2 likes

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  • 5 replies
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Remove the current song from playlist - Improvement

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Right now the only way to remove the current song from the playlist is to navigate to the song in the playlist view, which is really annoying for every song. You s...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  Right now the only way to remove the current song from the playlist ...

1683 Views

0 replies

47 likes

Remove song
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  • 47 likes

How to listen to radio offline

PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue Got an email about the new october update that mentions you can listen to radio stations offline now. I was wondering how this is done since after switching to offline mode accessing ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8   My Question or Issue  Got an email about the new october update that mentions you can listen to radio stations offline now....

flaep

Newbie

4538 Views

2 replies

20 likes

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  • 2 replies
  • 20 likes

Solved!! [Premium] Radio feature missing

PlanPremium DeviceHuaweiOperating SystemAndroid 7.0 My Question or Issue The radio feature is missing since the last update.

Casual Listener

  Plan Premium   Device Huawei Operating System Android 7.0   My Question or Issue  The radio feature is missing since the last update. 

AeroZ

Composer

1581 Views

4 replies

0 likes

  • 1581 Views
  • 4 replies
  • 0 likes