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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387506 Views

545 replies

34 likes

Account
Free
  • 387506 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

Reporting explicit content doesn't work

Hi, I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow). I just got a song in one of my daily mixes that contains explicit content, both in lyrics and albu...

Newbie

Hi,   I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow).     I just got a song in ...

1753 Views

0 replies

43 likes

  • 1753 Views
  • 0 replies
  • 43 likes

Superuser Contribution Bug: Song does not update with wifi speaker

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 9 My Question or IssueI started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decided I wanted to listen to a podcast, so scrolled through the Browse tab until ...

Casual Listener

Plan Premium Country USA Device Pixel 2 Operating System Android 9   My Question or Issue I started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decide...

Peter

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play after adv

PlanFreeCountryTurkeyDeviceXiaomi Mi6Operating SystemAndroid 8.1.0

Newbie

Plan Free Country Turkey Device Xiaomi Mi6 Operating System Android 8.1.0

Peter

Spotify Legend

737 Views

1 replies

0 likes

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Android
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spotty on Amazon Fire tablet

Predmium - New Mexico USA Amazon Fire 7" tabletAndroidI have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays one song and then stops. And it seems like the tablet ...

Newbie

Predmium - New Mexico USA Amazon Fire 7" tablet Android I have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays...

Peter

Spotify Legend

1836 Views

1 replies

0 likes

  • 1836 Views
  • 1 replies
  • 0 likes

Superuser Contribution Privacy settings for playlist

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Newbie

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Peter

Spotify Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

All local music Songs are grey

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7edgeOperating SystemAndroid 8 My Question or Issue So I followed EVERY Step to add local music to my spotify playlist. I am in the same Wifi, I deleted and redownload the songs and App on both devices ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S7edge Operating System Android 8   My Question or Issue  So I followed EVERY Step to add local music to my spotify playli...

632 Views

0 replies

1 likes

  • 632 Views
  • 0 replies
  • 1 likes

Not able to install the new Spotify app on Android wear

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also the latest version of Spotify for my phone.I have a Huawe...

Casual Listener

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also t...

DJCSOofficial

Casual Listener

1301 Views

5 replies

0 likes

Android
Wear OS
  • 1301 Views
  • 5 replies
  • 0 likes

Superuser Contribution problem s8 not searching(keep searching) and volume low

PlanFree/PremiumCountry samsung s8Operating System Android Oreo My Question or Issue i have sinds a long tine a problem with my s8.i cant search anymore i get the circle and it stays searching but dpesnt do anything.the items in my list can i open an...

Casual Listener

Plan Free/Premium Country   samsung s8 Operating System  Android Oreo   My Question or Issue  i have sinds a long tine a problem with my s8. i cant search anymore i...

Jemi

Spotify Legend

902 Views

3 replies

0 likes

s8
Spotify
  • 902 Views
  • 3 replies
  • 0 likes

Spotify App on Android Extremely Buggy Since Update of Sept. 2018

PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 8.0.0 Since the last update I've had the following problems with the app:- Songs stop playing at random- The now-playing widget is gone- I can no longer skip to the next song thro...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy S8   Operating System Android 8.0.0   Since the last update I've had the following problems with the app: - Songs s...

wackykhaki

Regular

12536 Views

19 replies

49 likes

Android
Samsung galaxy s8
  • 12536 Views
  • 19 replies
  • 49 likes

UX Bug with dynamic playlists

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid My Question or IssueI'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to only use data on wifi. However, every week, when the above playlists change, i...

Newbie

Plan Premium Country USA Device Pixel XL Operating System Android   My Question or Issue I'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to on...

500 Views

0 replies

0 likes

  • 500 Views
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Playing from Search

PlanPremiumCountry UsDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue After upgrading to Spotify 8.4.77.779 I can no longer play more than one song from search. Prior to the update, I would search "(artist) Christmas" and it would...

Newbie

Plan Premium Country  Us Device Samsung Galaxy S8+ Operating System Android   My Question or Issue  After upgrading to Spotify 8.4.77.779 I can no longer play more than one s...

424 Views

0 replies

1 likes

  • 424 Views
  • 0 replies
  • 1 likes

How do i stop shuffle play

PlanFreeCountry Australia Device(Samsung Galaxy 9 My Question or Issue How do i stop the shuffle play i cant see any croosed arrows. And how do i listen only to the songs i added in my playlist not added the ones spotify added

Newbie

  Plan Free Country  Australia  Device (Samsung Galaxy 9     My Question or Issue  How do i stop the shuffle play i cant see any croosed arrows. And how do i l...

Olit2000

Casual Listener

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Why we can't choose the song we want to play?

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and other Premium future, but this is too much. So I wonder why...

Casual Listener

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and oth...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Playing a track from What's App.

PlanPremiumCountryUK DeviceSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App, I will click on it, it will take me to Spotify and it will just pose the green loadi...

Casual Listener

Plan Premium Country UK  Device Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Intermittent issue : When someone shares a track with me via What's App...

247 Views

0 replies

0 likes

  • 247 Views
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  • 0 likes

Podcasts dont work

Hello, Im from israel and using spotify premium. There is no option to start listening to all the podcasts.. Im using samsung 8+And the opporaiting system is android. Thank you!

Casual Listener

Hello,  Im from israel and using spotify premium. There is no option to start listening to all the podcasts..   Im using samsung 8+ And the opporaiting system is android.  Thank y...

AeroZ

Composer

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Songs keep pausing midway through

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I recently switched from an Samsung Galaxy S7 to an S8 and had no issues with playback on the S7. I have several playlists downloaded so that I can listen to ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I recently switched from an Samsung Galaxy S7 to an S8 and had no issues...

Nafroman

Casual Listener

2180 Views

9 replies

0 likes

  • 2180 Views
  • 9 replies
  • 0 likes

Can't play podcasts on mobile

I have premium account, I use galaxy a5.When I click on an episode name it just let me download it or delete download, without any option to hear.I tried logging off and I use the latest version.Please help Thank you!

Casual Listener

I have premium account, I use galaxy a5. When I click on an episode name it just let me download it or delete download, without any option to hear. I tried logging off and I use the latest version....

AeroZ

Composer

1438 Views

4 replies

0 likes

  • 1438 Views
  • 4 replies
  • 0 likes

Can't play podcasts

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall the app, does not work either. PlanPremiumCountry Is...

Regular

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall t...

AeroZ

Composer

2842 Views

11 replies

0 likes

  • 2842 Views
  • 11 replies
  • 0 likes

onkyo ncp-302 with Spotify connect volume change kills speaker

PlanPremiumCountry NetherlandsDevicehuawei p10Operating SystemAndroid My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my premium account with Spotify and received the Spotify connect feature on the speaker.A...

Regular

Plan Premium Country  Netherlands Device huawei p10 Operating System Android   My Question or Issue  Hello, after i bought my new wireless speaker onkyo ncp-302 i started my ...

473 Views

0 replies

0 likes

  • 473 Views
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Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...

Newbie

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes