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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118371 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238510 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599400 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491964 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Library changes when offline

PlanPremiumCountry DeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat My Question or IssueHelp When I try to download all of my songs for the first time to play it in offline mode, it works fine but when I reconnect my phone to the internet an...

Newbie

Plan Premium Country   Device Motorola Moto E4 Plus Operating System Android Nougat   My Question or Issue Help   When I try to download all of my songs for the first time ...

361 Views

0 replies

0 likes

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Playlists Created by Adding Albums not being completely shuffled.

Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or is it the way that shuffle was set to be?

Newbie

Hello,   Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or i...

449 Views

0 replies

0 likes

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Picture won't show

PlanPremiumCountry IndonesiaDeviceXiaomi Mi 5Operating System Android 8.0My Question or IssuePicture for Album, Song, Daily Mix, Artist, and others won't show. I've try clean cache and reinstall it but still doesn't work and my connection is normal

Newbie

Plan Premium Country  Indonesia Device Xiaomi Mi 5 Operating System  Android 8.0 My Question or Issue Picture for Album, Song, Daily Mix, Artist, and others won't show. I've try cl...

441 Views

0 replies

0 likes

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Spotify Android Save/Remove Buttons not working

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remove songs from my library. Also on desktop(windows 10...

Newbie

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remov...

472 Views

0 replies

0 likes

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Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

384 Views

0 replies

0 likes

  • 384 Views
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samsung watch + samsung s7 = trouble

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os).I have and annoying issue: after I used spotify on my watch (and closed it), if I receive a call on...

Newbie

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os). I have and annoying issue: after I used s...

341 Views

0 replies

0 likes

  • 341 Views
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Search within playlist is gone?

What happend to the search/filter function to search for songs within a playlist you already follow/made? this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-App-Sort-and-Search/idi-p/34441 There is still a search function build in, ...

Music Fan

  What happend to the search/filter function to search for songs within a playlist you already follow/made?   this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-Ap...

mischaz

Music Fan

618 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify client and Spotify connect - connection lost

Plan: Premium FamilyCountry: Germany Device: Xiomi MIA1, BQ Aquaris X Pro Operating System: Android 8.1 Spotify version: 8.4.79.630 My setup is like that:Few Android devices connecting to Onkyo TX-8270 receiver and Teufel Raumfeld One S both via Spot...

Casual Listener

Plan: Premium Family Country: Germany   Device: Xiomi MIA1, BQ Aquaris X Pro   Operating System: Android 8.1   Spotify version: 8.4.79.630     My setup is like that...

684 Views

0 replies

0 likes

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Discover Weekly playlist bug report (Minor, Ques wrong songs)

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album. Now I love Greta Van Fleet, but it is kind of annoying.. I have only ex...

Casual Listener

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album.    Now I...

482 Views

0 replies

0 likes

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Instagram Stories Play on Spotify Button Problem

PlanPremiumCountryTRDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Oreo My Question or Issue Hello, I have "Instagram Stories" button in my spotify app. I'm sharing a song with this button, It shares album cover and song name on my story. But when ...

Newbie

Plan Premium Country TR Device Xiaomi Redmi 5 Plus Operating System Android Oreo  My Question or Issue  Hello, I have "Instagram Stories" button in my spotify app. I'm sharing...

sersemperi

Newbie

1806 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

Solved!! Download Problem

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device storage not sd kart! Please help me, i can't download an...

Casual Listener

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device stora...

mrhun

Casual Listener

1121 Views

2 replies

0 likes

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  • 2 replies
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Android Wear update bug

PlanPremiumCountry New Zealand DeviceSamsung Galaxy S8+ and the ticwatch proOperating SystemTicwatch Pro: Android Wear 2.1 Samsung Galaxy S8+: OreOSpotify version: 8.4.79.630My Question or Issue: After the most recent update I connected my watch to m...

Newbie

Plan Premium Country  New Zealand  Device Samsung Galaxy S8+ and the ticwatch pro Operating System Ticwatch Pro: Android Wear 2.1  Samsung Galaxy S8+: OreO Spotify version: 8....

552 Views

0 replies

3 likes

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Solved!! Nujabes Content not saveable or downloadable

PlanPremiumCountry United StatesDeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueAll of the albums besides Modal Soul by Nujabes are not saveable or downloadable. When I try to the save icon appears, but then it reverts back and doesn'...

Casual Listener

Plan Premium Country  United States Device Oneplus 5 Operating System Android Oreo   My Question or Issue All of the albums besides Modal Soul by Nujabes are not saveable or ...

ahmeda

Casual Listener

591 Views

1 replies

0 likes

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  • 1 replies
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BBC podcasts on Kindle fire

PlanPremiumCountry UKDeviceKindle Fire My Question or Issue I download podcasts on my Kindle Fire (so I can listen at work when offline) however I cannot play any of the BBC podcasts. I can download and play podcasts from other sources, and play the ...

Newbie

    Plan Premium Country  UK Device Kindle Fire   My Question or Issue   I download podcasts on my Kindle Fire (so I can listen at work when offline) however I can...

498 Views

0 replies

0 likes

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  • 0 replies
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Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

451 Views

0 replies

0 likes

  • 451 Views
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Superuser Contribution Keep Spotify playing when closing all apps in task switcher?

Hi, All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they kept playing music with the icon in the notification area and...

Music Fan

Hi,   All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they k...

MNC1

Gig Goer

88643 Views

63 replies

69 likes

  • 88643 Views
  • 63 replies
  • 69 likes

Spotify has taken over my phone. Make it stop.

I have an android phone. I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts. If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY COMES ON INSTEAD. Why is this? I do not want spotify to be my ...

Newbie

I have an android phone.  I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts.  If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY...

665 Views

0 replies

0 likes

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Daily Mixes - Heart symbol on different devices

PlanPremium When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not have a heart on the other device. Does that mean that when I label a song...

Roadie

  Plan Premium   When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not hav...

lubos

Roadie

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Downloaded songs

PlanPremiumCountry Device(Asus Zenfone 2)Operating System(Android Marshmallow) My Question or Issue hello. everytime my phone shuts down while spotify is open, my downloades songs disappears. but the songs still takes up space. i must delete them and...

Newbie

Plan Premium Country   Device (Asus Zenfone 2) Operating System (Android Marshmallow)   My Question or Issue    hello.   everytime my phone shuts down while spot...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes