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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842822 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842822 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14346 Views
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  • 14346 Views
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New format without update

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?

  • Newbie
  • The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...
  • Joe
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Not all podcast episodes displayed

Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...

  • Newbie
  • Hi there,   I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...
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Spotify connect does not recognize Arcam rPlay

I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network.What should I do?

  • Newbie
  • I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network. What should I do?
  • Joe
  • Community Legend
  • 2135 Views
  • 2 replies
  • 1 likes
  • 2135 Views
  • 2 replies
  • 1 likes

Comunidad Spotify premium

Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero me sigue sin funcionar Spotify premium , me podrían ...

  • Newbie
  • Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero m...
  • 2093 Views
  • 0 replies
  • 3 likes
  • 2093 Views
  • 0 replies
  • 3 likes

音樂類型問題

我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種語言的歌曲,如它只會撥放5首英文就沒了,而當我在切回電腦操控時一切又正常了,每首歌以相同的機率去撥放。 ...

  • Newbie
  • 我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控 Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種...
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  • 189 Views
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Does Spotify play the downloaded song while I'm online to save my cellular data?

I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or is it an issue? If not, it would be a good idea for...

  • Newbie
  • I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or ...
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  • 144 Views
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Option "Speicher" wird nicht in den Einstellungen angezeigt! [Anleitung Deutsch]

Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht?Dann versucht mal diese Anleitung hier: - In die Einstellungen gehen- Auf Apps- Spotify suchen und drauf klicken- Drücke bee...

  • Casual Listener
  • Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht? Dann versucht mal diese Anleitung hier:   - In die Einstellungen...
  • MrSchaal
  • Regular
  • 127561 Views
  • 16 replies
  • 12 likes
  • 127561 Views
  • 16 replies
  • 12 likes

SPOTIFY VOLUME SPIKE - WHEN USING BUILT IN EQ - PLEASE FIX URGENTLY!

Phone model: Samsung Galaxy Note 2OS: Android 4.1.2Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently however (possibly since the latest batch of updates) a nasty little b...

  • Casual Listener
  • Phone model: Samsung Galaxy Note 2 OS: Android 4.1.2 Spotify Version: 0.5.13.63   Hi there, I've been happily using Spotify for a few months now, no real problems to speak of.  Recently...
  • FerretNobleman
  • Newbie
  • 17151 Views
  • 80 replies
  • 12 likes
  • eq
    problem
    spike
    volume
  • 17151 Views
  • 80 replies
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Can't control the app from notifications or lock screen

I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months.I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home screen and notifications but the buttons dont do anything...

  • Newbie
  • I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months. I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home scre...
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  • 281 Views
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me descuentan dos veces en mis mensualidades ya llevo 3 que puedo hacer?

Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?

  • Newbie
  • Me están descontando doble en mis mensualidades de plan familiar  Ya llevo tres pagos igual  Que puedo hacer para que los reembolsen y lo dejen de hacer ?  
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Preview songs to put in the "favorite track"

The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...

  • Newbie
  • The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...
  • 120 Views
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  • 120 Views
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PlayFi devices not showing up on connect

I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...

  • Casual Listener
  • I am having a similar problem.   I have a Polk omni system, they have been working great until about 2 weeks ago.    I have tried resetting everything up, checked for updates fo...
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  • 212 Views
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Spotify not playing on Android Auto

There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue: When first connecting to the car, Spotify will load, but w...

  • Casual Listener
  • There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc.   Issue...
  • user-removed
  • Not applicable
  • 4406 Views
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  • 4 replies
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Spotify will switch to a random song in the middle of a playlist

Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying because I can't skip more than 6 songs per hour. Plea...

  • Casual Listener
  • Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying&nb...
  • Zeoj99
  • Casual Listener
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Music always stops when browsing using Chrome

Hi all, This has been happening forever. I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome. I've got autoplay media set to off, and site audio is muted. Still, whenever I'm surfing, any time there's any annoying we...

  • Newbie
  • Hi all,   This has been happening forever.  I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome.  I've got autoplay media set to off, and site audio...
  • coreysolomon
  • Newbie
  • 2739 Views
  • 1 replies
  • 5 likes
  • 2739 Views
  • 1 replies
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Android new playlist design broken.

I really like the new playlist deisgn, this really good! And please continue updating playlists. But there is an issue. There is no side padding for the descriptions. Please add one. At least 8dp preferably 16. Now it looks like **bleep**, and it's h...

  • Regular
  • I really like the new playlist deisgn, this really good! And please continue updating playlists.   But there is an issue. There is no side padding for the descriptions. Please add one. At leas...
  • 142 Views
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  • 142 Views
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Difference between a “This is..” playlist and following an artist.

Hello,Can someone describe which songs are played when i follow an artist and then play the songs?Is it “all” the songs of this artist? What about the “This is..” playlist ?I would like to know what is the difference, in terms of the songs played in ...

  • Newbie
  • Hello, Can someone describe which songs are played when i follow an artist and then play the songs? Is it “all” the songs of this artist?  What about the “This is..” playlist ? I would like ...
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  • 202 Views
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Problème de lecture - s'arrête à chaque morceau

Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?

  • Casual Listener
  • Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?
  • user-removed
  • Not applicable
  • 616 Views
  • 1 replies
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  • 616 Views
  • 1 replies
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Superuser Contribution Bloqueé un artista por ERROR

Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recupero a los artistas que accidentalmente puse en est...

  • Casual Listener
  • Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recu...
  • Alex0510
  • Newbie
  • 10658 Views
  • 14 replies
  • 4 likes
  • 10658 Views
  • 14 replies
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I got logged out and I cannot log back in

Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook login) but it was no good. I even changed my facebook ...

  • Newbie
  • Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook log...
  • 147 Views
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  • 147 Views
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