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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395284 Views

546 replies

35 likes

Account
Free
  • 395284 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8409 Views

0 replies

7 likes

  • 8409 Views
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  • 7 likes

Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...

Newbie

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...

495 Views

0 replies

0 likes

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Can't Share Spotify Song to Instagram Story

When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. I have reinstalled the app and made sure both apps are updated, to no ava...

Newbie

  When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do.    ...

383 Views

0 replies

0 likes

  • 383 Views
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Bug: Android Auto inconsistent sorting of albums

A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music librarySelect AlbumsAlbums are sorted by Artist, which is good IMHO because you can find them fasterSelect a start letter to find what you're searching forA...

Music Fan

A few months ago, when using Spotify via Android Auto, it behaved like this:   Go to your music library Select Albums Albums are sorted by Artist, which is good IMHO because you can find th...

349 Views

0 replies

0 likes

  • 349 Views
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Lock Desktop Application Volume

Operating SystemLinux My QuestionSpotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there any way to change it to act like a normal app? For instance, Disco...

Newbie

Operating System Linux   My Question Spotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there an...

438 Views

0 replies

0 likes

  • 438 Views
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Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

Regular

lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the back...

963 Views

0 replies

5 likes

Android 8
background
battery drain
  • 963 Views
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  • 5 likes

Memoria Interna COMPARTIDA

PlanPremiumCountryMéxico DeviceZTE v8 SEOperating System Android Nougat My Question or IssueNo tengo problemas para usar la SD en Spotify cuando está configurada como tarjeta extraible pero tengo que configurala como memoria interna para poder usarla...

Newbie

Plan Premium Country México  Device ZTE v8 SE Operating System  Android Nougat   My Question or Issue No tengo problemas para usar la SD en Spotify cuando está configurada co...

534 Views

0 replies

1 likes

  • 534 Views
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  • 1 likes

Browse button missing on homescreen?

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?

Regular

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?  

MusicLover3333

Regular

1702 Views

5 replies

2 likes

  • 1702 Views
  • 5 replies
  • 2 likes

Remove the current song from playlist - Improvement

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Right now the only way to remove the current song from the playlist is to navigate to the song in the playlist view, which is really annoying for every song. You s...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  Right now the only way to remove the current song from the playlist ...

1700 Views

0 replies

47 likes

Remove song
  • 1700 Views
  • 0 replies
  • 47 likes

How to listen to radio offline

PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue Got an email about the new october update that mentions you can listen to radio stations offline now. I was wondering how this is done since after switching to offline mode accessing ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8   My Question or Issue  Got an email about the new october update that mentions you can listen to radio stations offline now....

flaep

Newbie

4600 Views

2 replies

20 likes

  • 4600 Views
  • 2 replies
  • 20 likes

Solved!! [Premium] Radio feature missing

PlanPremium DeviceHuaweiOperating SystemAndroid 7.0 My Question or Issue The radio feature is missing since the last update.

Casual Listener

  Plan Premium   Device Huawei Operating System Android 7.0   My Question or Issue  The radio feature is missing since the last update. 

AeroZ

Composer

1618 Views

4 replies

0 likes

  • 1618 Views
  • 4 replies
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ALBUM: Spectrum – Timeless Moment

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's title track. Track list"What Do I Do" ,"Sad Story""D...

Newbie

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's t...

831 Views

0 replies

0 likes

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Spotify is slow for songs to start (at least in the Netherlands)

Dince I switeched to the premium pkan I notice that starting a song take a lot of time.not sure if it’s the new app or vecoming premium family plan client. It’s annoying.Feels like the server has trouble finding or starting the music data stream. Or ...

Newbie

Dince I switeched to the premium pkan I notice that starting a song take a lot of time. not sure if it’s the new app or vecoming premium family plan client. It’s annoying. Feels like the server has...

528 Views

0 replies

1 likes

complaint
Premium accounts
Slow download
  • 528 Views
  • 0 replies
  • 1 likes

Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

Casual Listener

  Plan Premium Country Australia   Device Sony XZ Premium Operating System Android 8.0.0   My Question or Issue  In the last day I have become unable to download music...

620 Views

0 replies

0 likes

broken
can't
Mobile
  • 620 Views
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  • 0 likes

Android

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.

Regular

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.  

Vivianjn

Regular

1262 Views

8 replies

0 likes

HTC One A9
  • 1262 Views
  • 8 replies
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widget doesnt display current song

just switched from google music. seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be 2 songs behind). Is this common? any ideas? It seems the android ve...

Casual Listener

  just switched from google music.   seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be...

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
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USB type C adapter

PlanPremiumCountry PolandDeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue Hi Guys,so i was thinking about futerproofing my headset system. And by that i mean jump from 3,5 mm jack to usb c headphones. Well not realy becau...

Casual Listener

Plan Premium Country  Poland Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue  Hi Guys, so i was thinking about futerproofing my headset sy...

847 Views

0 replies

0 likes

OTG
USB C
  • 847 Views
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Songs keep skipping!

PlanPremiumCountry DeviceSamsung Galaxy S6 Operating SystemAndroid version 7.0 Songs continue to skip by themselves. I have removed and re-installed the app and it works for the day and it happens again and again. This was also happening in the web p...

Casual Listener

Plan Premium Country   Device Samsung Galaxy S6  Operating System Android version 7.0  Songs continue to skip by themselves. I  have removed and re-installed the app ...

Jessy0775

Casual Listener

899 Views

2 replies

0 likes

Samsung S6
skipping
skips
  • 899 Views
  • 2 replies
  • 0 likes

Equalizer bug

PlanPremiumDeviceSamsung Galaxy S9Operating System Android OreoMy Question or Issue Whenever my audio is interrupted by any other application, the quality of audio gets really bad when Spotify resumes playing music. The only way to solve it is to for...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System  Android Oreo My Question or Issue  Whenever my audio is interrupted  by any other application,  the quality of ...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Radio - not working (Premium user)

Hi, I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone. I subscribe and pay, however since the update I have no option to play radio on my ph...

Casual Listener

Hi,   I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone.    I subscrib...

sterymixer

Casual Listener

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes

Download button clicked but nothing happens

Plan: Premium Country: USA Device: LG V30 Operating System: Android 8.0.0 My Question or IssueWhen I click the download slider in the album screen nothing happens. If I go out and back in the slider is no longer slid. Similar if I try to click Save f...

Newbie

Plan: Premium   Country: USA   Device: LG V30   Operating System: Android 8.0.0     My Question or Issue When I click the download slider in the album scree...

1161 Views

0 replies

2 likes

  • 1161 Views
  • 0 replies
  • 2 likes