Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118378 Views

27 replies

4 likes

  • 118378 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238530 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238530 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599430 Views

79 replies

3 likes

  • 599430 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491982 Views

581 replies

42 likes

Account
Free
  • 491982 Views
  • 581 replies
  • 42 likes

Extremely Slow Downloads

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to download songs for offline listening as opposed to strea...

Visitor

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to downl...

user-removed

Not applicable

1225 Views

2 replies

0 likes

  • 1225 Views
  • 2 replies
  • 0 likes

delete

.

Visitor

.

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

cant search for songs

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline mode.I've tried resetting the app, my phone, or re...

Newbie

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline...

ShaneOlie

Casual Listener

959 Views

1 replies

0 likes

broken
Search
  • 959 Views
  • 1 replies
  • 0 likes

Spotify app stops playing on Huawei P10 when streaming to receiver

Hi all, I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue. Spotify app on android stops playing after some songs, sometimes 2 songs, sometimes 10 songs when I stream to my receive...

Casual Listener

Hi all,   I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue.   Spotify app on android stops playing after some son...

user-removed

Not applicable

2318 Views

5 replies

0 likes

  • 2318 Views
  • 5 replies
  • 0 likes

OnePlus 6 Issues

PlanPremiumCountry CanadaDeviceOnePlus 6Operating SystemOreo 8.1 July security patch My Question or Issue - Spotify (I only use bluetooth headphones with my device):App notification (So I don't need to turn on device fully to change music) only works...

Casual Listener

Plan Premium Country  Canada Device OnePlus 6 Operating System Oreo 8.1 July security patch    My Question or Issue      - Spotify (I only use bluetooth...

ahmaditqan

Casual Listener

9063 Views

21 replies

38 likes

  • 9063 Views
  • 21 replies
  • 38 likes

music display

PlanPemiumDeviceNova 3iOperating SystemAndroid Oreo My Question or Issue My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't skip, pause, go back a song or anything. can anyone help me fix this

Newbie

Plan Pemium Device Nova 3i Operating System Android Oreo   My Question or Issue  My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't s...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

[Galaxy Watch] Can't shuffle in offline mode

PlanPremiumCountryUnited StadsDeviceGalaxy Watch 42mm with Galaxy S9+Operating SystemTizen 4.0.0 My Question or Issue I have some playlists downloaded for when I go for a run and switch spotify to offline mode. However, when offline, repeat and shuff...

Regular

Plan Premium Country United Stads Device Galaxy Watch 42mm with Galaxy S9+ Operating System Tizen 4.0.0   My Question or Issue   I have some playlists downloaded for when I go fo...

712 Views

0 replies

4 likes

  • 712 Views
  • 0 replies
  • 4 likes

Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wi...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i recei...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Push notifications not working

PlanPremiumCountryCanadaDeviceiPhone 5S, Windows 10 app from MS store, MacOS app from spotifyOperating SystemiOS 12, Windows 10 1803, MacOS High Sierra My Question or Issue I have ALL the push notifications turned on, but on all devices in all operat...

Regular

Plan Premium Country Canada Device iPhone 5S, Windows 10 app from MS store, MacOS app from spotify Operating System iOS 12, Windows 10 1803, MacOS High Sierra   My Question or Issue &n...

funkthew0rld

Regular

1261 Views

1 replies

0 likes

Desktop
iOS
macOS
Windows
  • 1261 Views
  • 1 replies
  • 0 likes

Superuser Contribution OnePlus 6 & Bose QC35 playback issue

PlanPremiumCountryFinland DeviceOnePlus 6Operating SystemOxygenOS 9.0 My Question or IssueHello,I have an issue with my Bluetooth headset and a new version of Oxygen - or this is where I think that the problem is.As I listen to music I have "clicks" ...

Casual Listener

Plan Premium Country Finland  Device OnePlus 6 Operating System OxygenOS 9.0  My Question or Issue Hello, I have an issue with my Bluetooth headset and a new version of Oxyge...

Peter

Spotify Legend

1758 Views

3 replies

0 likes

  • 1758 Views
  • 3 replies
  • 0 likes

EQ Failure

PlanPremiumCountry AmericaDevicePixel 2Operating SystemAndroid Oreo My Question or Issue I have been using Spotify Premium for around 6 months now and I am a huge fan of both the app and the EQ settings. Since my Google Pixel 2 has no built in EQ set...

Newbie

Plan Premium Country  America Device Pixel 2 Operating System Android Oreo   My Question or Issue  I have been using Spotify Premium for around 6 months now and I am a h...

lubos

Roadie

1300 Views

1 replies

0 likes

Andorid
Audio Effects
  • 1300 Views
  • 1 replies
  • 0 likes

Songs change name when moved to queue

PlanPremiumCountryGermanyDeviceOneplus 5TOperating SystemAndroid 8.1 My Question or IssueIf I try to move songs to the queue they often change their name.

Newbie

Plan Premium Country Germany Device Oneplus 5T Operating System Android 8.1   My Question or Issue If I try to move songs to the queue they often change their name.

854 Views

0 replies

1 likes

  • 854 Views
  • 0 replies
  • 1 likes

Asus Chromebook Flip C302, search function does not work

Plan: PremiumCountry France DeviceAsus Chromebook Flip C302Operating System My Question or Issue : When using the spotify app from the play store, on my Asus Chromebook Flip C302, the search function does not work when the app is on full screen mode....

Casual Listener

Plan: Premium Country France   Device Asus Chromebook Flip C302 Operating System     My Question or Issue : When using the spotify app from the play store, on my As...

mt78

Casual Listener

1709 Views

5 replies

2 likes

  • 1709 Views
  • 5 replies
  • 2 likes

Wrong translation

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 6.1.6 My Question or Issue(dutch version of Spotify)Wrong translation on -> settings, under 'storage' the english variant says 'free', translated to dutch it says ...

Newbie

Plan Premium Country The Netherlands Device Samsung Galaxy J5 (2016) Operating System Android 6.1.6   My Question or Issue (dutch version of Spotify) Wrong translation on -> settin...

538 Views

0 replies

1 likes

  • 538 Views
  • 0 replies
  • 1 likes

App completely dead after update

Running premium on an LG G6, after the update on the 8th Ive lost literally all function on the Android app. Cant even get settings menu to load. Uninstalled, deleted any remaining folders per the giude here and tried fresh install... Nothing. Not a ...

Regular

Running premium on an LG G6, after the update on the 8th Ive lost literally all function on the Android app.  Cant even get settings menu to load.    Uninstalled, deleted any remaini...

Playdoh

Regular

969 Views

3 replies

0 likes

  • 969 Views
  • 3 replies
  • 0 likes

Unable to Like (Favorite) songs in all playlists

PlanFreeCountry USADeviceMoto G6 Play - SprintOperating SystemAndroid Oreo My Question or Issue After I listen for a while, liking some, skipping some, (but still able to skip songs) I find I cannot like/favorite any songs. The heart icon responds bu...

Casual Listener

Plan Free Country  USA Device Moto G6 Play - Sprint Operating System Android Oreo   My Question or Issue  After I listen for a while, liking some, skipping some, (but still a...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

"Search" now sucks

Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts) Now I have to first press the "search button" at the bottom of the screen, and then press the stupid white search bar (Artists, songs, or podcasts) almost...

Composer

Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts)   Now I have to first press the "search button" at the bottom of the screen, and then press the ...

QualiAwe

Composer

1178 Views

2 replies

2 likes

  • 1178 Views
  • 2 replies
  • 2 likes

Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wit...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i receiv...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

[Podcast] Podcast exits when play button is clicked

PlanPremiumCountry United States of AmericaDeviceGalaxy s8Operating SystemAndroid My Question or IssueWhen trying to play the podcast Chapo: Kingpin on Trail Episode 3 the podcast does not load and exits immediately. I tried restarting the App also t...

Casual Listener

  Plan Premium Country  United States of America Device Galaxy s8 Operating System Android   My Question or Issue When trying to play the podcast Chapo: Kingpin on Trail Epi...

ray251

Casual Listener

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

"Behind the Lyrics" option not available in settings

PlanFreeCountryBahrain Operating System(Android Lollipop) My Issue Hello, On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyrics" feature available under Playback in settings but I can find it for my Galaxy S8 Plus. So...

Casual Listener

Plan Free Country Bahrain   Operating System (Android Lollipop)   My Issue  Hello,  On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyric...

629 Views

0 replies

1 likes

Behind the lyrics
settings
  • 629 Views
  • 0 replies
  • 1 likes