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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7113 Views

0 replies

7 likes

  • 7113 Views
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  • 7 likes

Local Files not synching

PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 6  Operating System Windows 10   My Question or Issue  I cant downlaod my local files from my computer to my phone no mat...

Joe

Community Legend

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

App buggy on Android Oreo

PlanPremiumCountry USADeviceSamsungGalaxy S8Operating SystemAndroid Oreo My Question or Issue For about the payp three weeks the app has been a mess. The widget no longer displays the proper song and sometimes if entirely unresponsive. In addition to...

Casual Listener

Plan Premium Country  USA Device SamsungGalaxy S8 Operating System Android Oreo     My Question or Issue   For about the payp three weeks the app has been a mess....

Cmer143

Casual Listener

937 Views

5 replies

5 likes

  • 937 Views
  • 5 replies
  • 5 likes

Solved!! Where is downloaded music stored on Android?

PlanPremiumCountry UKDeviceOneplus OneOperating SystemAndroid one My Question or Issue Hi, My question is where is the downloaded music stored in the filesystem, and can I access it without root?I want to put my downloaded music onto an sd card attac...

Casual Listener

Plan Premium Country  UK Device Oneplus One Operating System Android one   My Question or Issue  Hi,   My question is where is the downloaded music stored in the files...

Appelflappen

Casual Listener

3483 Views

2 replies

0 likes

  • 3483 Views
  • 2 replies
  • 0 likes

Multiple playback, Now Playing and Android Spotify widget issues on Galaxy Note 8

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 (carrier is Sprint)Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been experiencing many issues with audio playback, Now Playing information, and the Spotify widget for Android for at l...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 (carrier is Sprint) Operating System Android Oreo 8.0.0    My Question or Issue I have been experiencing many issues wi...

jsannn

Community Legend

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Music stops randomly and controls stop working on Samsung Note 8.

PlanPremiumCountry Australia DeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue The app stops playing randomly. The song displayed on the screen is not what is playing, it is usually the first song that I started with. I ha...

Newbie

Plan Premium Country  Australia  Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue  The app stops playing randomly. The song displayed o...

radiohead46

Casual Listener

1144 Views

2 replies

6 likes

music stops playing
  • 1144 Views
  • 2 replies
  • 6 likes

Songs skipped for no reason, no skips left

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.

Newbie

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.  

CryticalAce

Spotify Star

717 Views

5 replies

0 likes

  • 717 Views
  • 5 replies
  • 0 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Casual Listener

Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...

AeroZ

Composer

781 Views

1 replies

0 likes

background
playing
Spotify
stops
  • 781 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Certains songs can't be played

There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?

Casual Listener

There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?

Katerina

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

Newbie

Plan Premium Country Uruguay  Device ZTE Axon  7 Mini Operating System Android   Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...

334 Views

0 replies

0 likes

  • 334 Views
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Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313   My Question o...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Newbie

Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...

Ignitra

Casual Listener

1433 Views

2 replies

1 likes

  • 1433 Views
  • 2 replies
  • 1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

Newbie

Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo   I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...

jsannn

Community Legend

923 Views

1 replies

1 likes

  • 923 Views
  • 1 replies
  • 1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

Plan Premium Country  Guatemala Device (Samsung  Operating System Android   My Question or Issue  i´m a premium member. I cant install Spotify on my Android phone. The&n...

YahTehgz

Composer

619 Views

1 replies

0 likes

Error 110
  • 619 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete Downloads?

Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...

Newbie

  Plan: Premium Country: United States   Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived)   My Question or Issue  According to my se...

Katerina

Spotify Legend

6075 Views

1 replies

0 likes

downloads
memory
storage
  • 6075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Choppy playback

PlanPremiumCountry: USADeviceSamsung Galaxy S8Operating System(Oreo) My Question or Issue:Almost everytime I listen to music the playback becomes really choppy. Everything is playing smoothly then all of a sudden the song gets really choppy. Any help...

Casual Listener

  Plan Premium Country: USA Device Samsung Galaxy S8 Operating System (Oreo)   My Question or Issue: Almost everytime I listen to music the playback becomes really choppy. Everyth...

Alex

Spotify Legend

4956 Views

14 replies

5 likes

  • 4956 Views
  • 14 replies
  • 5 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

Regular

Plan Premium Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue   Hi, I will be playing music on my phone, but the notification drawer will not...

jsannn

Community Legend

539 Views

1 replies

0 likes

Android
Notification bar player
Notification panel
Notifications
  • 539 Views
  • 1 replies
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Superuser Contribution [Android] Search Engine and Skipping Music

Plan: PremiumCountry: BrasilDevice: Xiaomi Rednote 4XOperating System: Android 7.0 My Question or Issue: I'm having two major problems problems using Spotify in my new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount...

Newbie

Plan: Premium Country: Brasil Device: Xiaomi Rednote 4X Operating System: Android 7.0     My Question or Issue:  I'm having two major problems problems using Spotify in my ...

Peter

Spotify Legend

589 Views

1 replies

0 likes

bug
Music
Search
skip
Title
  • 589 Views
  • 1 replies
  • 0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

Casual Listener

 Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0   My Question or Issue  Issue started this morning    Midway through playing a song it w...

PJGAR

Casual Listener

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Kindle using Premium for family

PlanPremiumOperating SystemAndroid Kindle My Question or Issue Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be able to use spotify on both of my kindles, my 7 inch Amazon Fire and my Kin...

Casual Listener

Plan Premium Operating System Android Kindle   My Question or Issue  Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be ab...

Peter

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Having same issues other android users are having, and more.

PlanPremiumCountry UK / FinlandDeviceSony Xperia XZ1COperating SystemAndroid 8.0.0 My Question or Issue - Playback randomly stops every 10 to 30 minutes (EXTREMELY frustrating), have to reopen the app, go to the player and hit play to resume. Is it s...

Roadie

Plan Premium Country  UK / Finland Device Sony Xperia XZ1C Operating System Android 8.0.0   My Question or Issue  - Playback randomly stops every 10 to 30 minutes (EXTREMELY ...

Katerina

Spotify Legend

551 Views

3 replies

0 likes

  • 551 Views
  • 3 replies
  • 0 likes