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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377642 Views

541 replies

34 likes

Account
Free
  • 377642 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7677 Views

0 replies

7 likes

  • 7677 Views
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  • 7 likes

Autoplay Not Working on Android

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or IssueAutoplay not working automatically, stops at the end of the playlist unless I press the next button 6 - 10 times, and then autoplay kicks in, but does ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue Autoplay not working automatically, stops at the end of the playlist...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
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Getting ads for location I'm not in

Plan: FreeCountry: USADevice: Android My Question or Issue:I'm getting ads for a location that I am not in. A similar issue happens when I search on Google, but I can simply allow Google to know my location and it's fixed. Is there any way to fix the...

Newbie

Plan: Free Country: USA Device: Android     My Question or Issue: I'm getting ads for a location that I am not in. A similar issue happens when I search on Google, but I can...

katwhite_

Newbie

2090 Views

2 replies

1 likes

  • 2090 Views
  • 2 replies
  • 1 likes

Monthly Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month? If it's really who listen to the artist every month, if someone listening to the song from a...

Casual Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month?   If it's really who listen to the...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Spotify Connect - better Volume adjusting in Desktop and Android app

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected to the media volume contoll on the device that is ...

Newbie

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

My home screen has gone blank but all the other app funtions work.

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue My home page has gone blank. Everything else works fine. I used to enjoy the daily mixes which have now disappeared along with my home screen (becau...

Casual Listener

Plan Free Country United States Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  My home page has gone blank. Everything else works fine. I used to ...

songassistant

Composer

7630 Views

3 replies

6 likes

Android
Blank
blank home
blank home screen
Samsung
  • 7630 Views
  • 3 replies
  • 6 likes

After downloading 500 songs and reboot,

I have to re-download again PlanPremium CountrySingapore DeviceFiio X7 MkII Operating SystemAndroid 5.1.1 My Question or IssueAs per subject titled, after downloading and when I reboots I have to re-download again. I've already tried to uninstall app...

Regular

I have to re-download again   Plan Premium   Country Singapore   Device Fiio X7 MkII   Operating System Android 5.1.1   My Question or Issue As per subject t...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Local file issue between phone and desktop

I've opened up another pathway for Spotify to find music I've downloaded that aren't on spotify itself, but my phone can't play or see them. How do I make it to where my phone can play the local files folder that my computer can detect?

Newbie

I've opened up another pathway for Spotify to find music I've downloaded that aren't on spotify itself, but my phone can't play or see them. How do I make it to where my phone can play the local file...

AeroZ

Composer

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

How to install Spotify in Rca Tablet

Hi,If you are planning to install spotify app in you RCA tablet then follow these stepSing into your Google AccountGo to Play StoreType Spotify in Search AreaClick on InstallThen fo to the Home MenueClick on Spotify IconSign inNow you can use Spotify...

Casual Listener

Hi, If you are planning to install spotify app in you RCA tablet then follow these step Sing into your Google Account Go to Play Store Type Spotify in Search Area Click on Install Then fo to th...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

How to install Spotify in Rca Tablet

Hi,If you are planning to install spotify app in you RCA tablet then follow these step Sing into your Google Account Go to Play Store Type Spotify in Search Area Click on InstallThen fo to the Home Menue Click on Spotify Icon Sign in Now you can use ...

Casual Listener

Hi, If you are planning to install spotify app in you RCA tablet then follow these step  Sing into your Google Account  Go to Play Store  Type Spotify in Search Area ...

492 Views

0 replies

0 likes

  • 492 Views
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Playlist Filter Glitch

My Question or Issue When using the "Recently Added" filter on my playlist, it shows about 10 songs I added months ago before actually showing my most recently added songs.

Newbie

 My Question or Issue  When using the "Recently Added" filter on my playlist, it shows about 10 songs I added months ago before actually showing my most recently added songs. 

322 Views

0 replies

0 likes

  • 322 Views
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  • 0 likes

3 30 second ads in a row on Android

PlanFreeCountry USDeviceLG Q7+Operating SystemAndroid OS My Question or Issue I'm fed up with Spotify playing 3-5 ads in a row. How do I fix it without buying premium?

Newbie

  Plan Free Country  US Device LG Q7+ Operating System Android OS   My Question or Issue  I'm fed up with Spotify playing 3-5 ads in a row. How do I fix it without buyi...

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes

Spotify resets settings

PlanPremiumCountry Germany DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, I already posted my issue about two months ago and the help I got didn't solve the problem. Hopefully a Spotify collaborator sees my post.Spotif...

Casual Listener

  Plan Premium Country  Germany  Device Samsung Galaxy S7  Operating System Android 8.0.0    My Question or Issue  Hi,  I already posted my issue a...

481 Views

0 replies

0 likes

settings
  • 481 Views
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Shuffle rubbish?

My Question or Issue Currently trying Spotify Premium on a free trial and I cannot believe listeners were complaining about the 'shuffle' function 4/5 years ago and it has still not been resolved! I made a playlist of 80 songs, consisting of 3 full a...

Music Fan

    My Question or Issue  Currently trying Spotify Premium on a free trial and I cannot believe listeners were complaining about the 'shuffle' function 4/5 years ago and it has stil...

758 Views

0 replies

2 likes

  • 758 Views
  • 0 replies
  • 2 likes

Please put the radio button back on the menu.

I only listen to radio, and I can't remember the names of my radio stations. I used to be able to open the app comma press the radio button, choose the station I want from the list of recently listened to stations comma and enjoy my music. Now I have...

Regular

I only listen to radio, and I can't remember the names of my radio stations. I used to be able to open the app comma press the radio button, choose the station I want from the list of recently listen...

Jose_M

Spotify Star

933 Views

3 replies

2 likes

  • 933 Views
  • 3 replies
  • 2 likes

My Daily Made for You playlists 1-6 never load unable to use

I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until nowI've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note 9. Wasnt until the last few months of the note 8 that...

Gig Goer

I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until now I've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note ...

573 Views

0 replies

1 likes

bug
Bug Playlist
Playlists
  • 573 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Play on Spotify" button not working!

Premium, UK, Samsung S8, Oreo My Question or Issue: When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead of bringing me to the full song on my spotify app, I am just brought...

Newbie

Premium, UK, Samsung S8, Oreo   My Question or Issue:   When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead...

ziekrage

Newbie

2140 Views

2 replies

1 likes

button
Facebook
Play
send
sharing
  • 2140 Views
  • 2 replies
  • 1 likes

Daily mix not working

DeviceOnePlus 6Operating SystemAndroid 9.0 My Question or IssueHello,When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I get a 404 error), is it down or something?Thank you.

Casual Listener

  Device OnePlus 6 Operating System Android 9.0  My Question or Issue Hello, When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I ge...

Ice_machinE

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Spotify control issue with lg v20

PlanPremiumCountry DeviceLg v20Operating SystemAndroid Oreo My Question or Issue Just today i noticed that lg v20 does not seem to be able to control spotify using its music player from the second screen. It was working fine until today. Im pretty su...

Newbie

Plan Premium Country   Device Lg v20 Operating System Android Oreo   My Question or Issue  Just today i noticed that lg v20 does not seem to be able to control spotify u...

777 Views

0 replies

3 likes

  • 777 Views
  • 0 replies
  • 3 likes

Free and Premium UI

Spoiler (Highlight to read) My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh. I find it unusual that users ...

Casual Listener

  My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh...

Ak5ha7

Casual Listener

4028 Views

2 replies

2 likes

display
display screen
free streaming
Premium accounts
Premium library issues
UI
UI Bug
  • 4028 Views
  • 2 replies
  • 2 likes

Solved!! casting to chromecast from android broken on spotify update

Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4My Question or IssueCasting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2) is broken in the latest update. I can cast fine to both my chromecas...

Casual Listener

Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4 My Question or Issue Casting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2...

bonhom

Casual Listener

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes