Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397147 Views

547 replies

35 likes

Account
Free
  • 397147 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

  • 8494 Views
  • 0 replies
  • 7 likes

Monthly Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month? If it's really who listen to the artist every month, if someone listening to the song from a...

Casual Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month?   If it's really who listen to the...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Spotify Connect - better Volume adjusting in Desktop and Android app

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected to the media volume contoll on the device that is ...

Newbie

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected...

378 Views

0 replies

1 likes

  • 378 Views
  • 0 replies
  • 1 likes

My home screen has gone blank but all the other app funtions work.

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue My home page has gone blank. Everything else works fine. I used to enjoy the daily mixes which have now disappeared along with my home screen (becau...

Casual Listener

Plan Free Country United States Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  My home page has gone blank. Everything else works fine. I used to ...

songassistant

Composer

7663 Views

3 replies

6 likes

Android
Blank
blank home
blank home screen
Samsung
  • 7663 Views
  • 3 replies
  • 6 likes

After downloading 500 songs and reboot,

I have to re-download again PlanPremium CountrySingapore DeviceFiio X7 MkII Operating SystemAndroid 5.1.1 My Question or IssueAs per subject titled, after downloading and when I reboots I have to re-download again. I've already tried to uninstall app...

Regular

I have to re-download again   Plan Premium   Country Singapore   Device Fiio X7 MkII   Operating System Android 5.1.1   My Question or Issue As per subject t...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Local file issue between phone and desktop

I've opened up another pathway for Spotify to find music I've downloaded that aren't on spotify itself, but my phone can't play or see them. How do I make it to where my phone can play the local files folder that my computer can detect?

Newbie

I've opened up another pathway for Spotify to find music I've downloaded that aren't on spotify itself, but my phone can't play or see them. How do I make it to where my phone can play the local file...

AeroZ

Composer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

How to install Spotify in Rca Tablet

Hi,If you are planning to install spotify app in you RCA tablet then follow these stepSing into your Google AccountGo to Play StoreType Spotify in Search AreaClick on InstallThen fo to the Home MenueClick on Spotify IconSign inNow you can use Spotify...

Casual Listener

Hi, If you are planning to install spotify app in you RCA tablet then follow these step Sing into your Google Account Go to Play Store Type Spotify in Search Area Click on Install Then fo to th...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

How to install Spotify in Rca Tablet

Hi,If you are planning to install spotify app in you RCA tablet then follow these step Sing into your Google Account Go to Play Store Type Spotify in Search Area Click on InstallThen fo to the Home Menue Click on Spotify Icon Sign in Now you can use ...

Casual Listener

Hi, If you are planning to install spotify app in you RCA tablet then follow these step  Sing into your Google Account  Go to Play Store  Type Spotify in Search Area ...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Playlist Filter Glitch

My Question or Issue When using the "Recently Added" filter on my playlist, it shows about 10 songs I added months ago before actually showing my most recently added songs.

Newbie

 My Question or Issue  When using the "Recently Added" filter on my playlist, it shows about 10 songs I added months ago before actually showing my most recently added songs. 

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

3 30 second ads in a row on Android

PlanFreeCountry USDeviceLG Q7+Operating SystemAndroid OS My Question or Issue I'm fed up with Spotify playing 3-5 ads in a row. How do I fix it without buying premium?

Newbie

  Plan Free Country  US Device LG Q7+ Operating System Android OS   My Question or Issue  I'm fed up with Spotify playing 3-5 ads in a row. How do I fix it without buyi...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Spotify resets settings

PlanPremiumCountry Germany DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, I already posted my issue about two months ago and the help I got didn't solve the problem. Hopefully a Spotify collaborator sees my post.Spotif...

Casual Listener

  Plan Premium Country  Germany  Device Samsung Galaxy S7  Operating System Android 8.0.0    My Question or Issue  Hi,  I already posted my issue a...

492 Views

0 replies

0 likes

settings
  • 492 Views
  • 0 replies
  • 0 likes

Shuffle rubbish?

My Question or Issue Currently trying Spotify Premium on a free trial and I cannot believe listeners were complaining about the 'shuffle' function 4/5 years ago and it has still not been resolved! I made a playlist of 80 songs, consisting of 3 full a...

Music Fan

    My Question or Issue  Currently trying Spotify Premium on a free trial and I cannot believe listeners were complaining about the 'shuffle' function 4/5 years ago and it has stil...

773 Views

0 replies

2 likes

  • 773 Views
  • 0 replies
  • 2 likes

Please put the radio button back on the menu.

I only listen to radio, and I can't remember the names of my radio stations. I used to be able to open the app comma press the radio button, choose the station I want from the list of recently listened to stations comma and enjoy my music. Now I have...

Regular

I only listen to radio, and I can't remember the names of my radio stations. I used to be able to open the app comma press the radio button, choose the station I want from the list of recently listen...

Jose_M

Spotify Star

981 Views

3 replies

2 likes

  • 981 Views
  • 3 replies
  • 2 likes

My Daily Made for You playlists 1-6 never load unable to use

I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until nowI've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note 9. Wasnt until the last few months of the note 8 that...

Gig Goer

I've been having this problem intermittently from day 1 but it usually wasnt enough to go looking for answers until now I've been using Samsung Galaxy S7,s7 edge, Note 5,Note 8 and now the new note ...

589 Views

0 replies

1 likes

bug
Bug Playlist
Playlists
  • 589 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Play on Spotify" button not working!

Premium, UK, Samsung S8, Oreo My Question or Issue: When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead of bringing me to the full song on my spotify app, I am just brought...

Newbie

Premium, UK, Samsung S8, Oreo   My Question or Issue:   When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead...

ziekrage

Newbie

2174 Views

2 replies

1 likes

button
Facebook
Play
send
sharing
  • 2174 Views
  • 2 replies
  • 1 likes

Daily mix not working

DeviceOnePlus 6Operating SystemAndroid 9.0 My Question or IssueHello,When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I get a 404 error), is it down or something?Thank you.

Casual Listener

  Device OnePlus 6 Operating System Android 9.0  My Question or Issue Hello, When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I ge...

Ice_machinE

Casual Listener

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Spotify control issue with lg v20

PlanPremiumCountry DeviceLg v20Operating SystemAndroid Oreo My Question or Issue Just today i noticed that lg v20 does not seem to be able to control spotify using its music player from the second screen. It was working fine until today. Im pretty su...

Newbie

Plan Premium Country   Device Lg v20 Operating System Android Oreo   My Question or Issue  Just today i noticed that lg v20 does not seem to be able to control spotify u...

793 Views

0 replies

3 likes

  • 793 Views
  • 0 replies
  • 3 likes

Free and Premium UI

Spoiler (Highlight to read) My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh. I find it unusual that users ...

Casual Listener

  My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh...

Ak5ha7

Casual Listener

4115 Views

2 replies

2 likes

display
display screen
free streaming
Premium accounts
Premium library issues
UI
UI Bug
  • 4115 Views
  • 2 replies
  • 2 likes

Solved!! casting to chromecast from android broken on spotify update

Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4My Question or IssueCasting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2) is broken in the latest update. I can cast fine to both my chromecas...

Casual Listener

Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4 My Question or Issue Casting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2...

bonhom

Casual Listener

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Tapping "Storage" not working to download on SD card

PlanPremiumCountryCanadaDeviceNokia 6 32GBOperating SystemAndroid 8.1.0 My Question or IssueHi everyone,I can't seem to save my downloads on my SD card. I have plenty of room on it, but the Spotify app won't let me tap Storage to choose where I want ...

Casual Listener

Plan Premium Country Canada Device Nokia 6 32GB Operating System Android 8.1.0   My Question or Issue Hi everyone, I can't seem to save my downloads on my SD card. I have plenty of ro...

Bas18

Regular

913 Views

3 replies

2 likes

  • 913 Views
  • 3 replies
  • 2 likes

Solved!! Can't download songs on app, Album art doesn't show

PlanPremium for StudentsCountry PhilippinesDevicesSamsung Galaxy J6, Acer Aspire E15Operating SystemAndroid Oreo, Windows 10 My Question or Issue[Long post ahead] I purchased Premium for Students 2 days ago, and I'm enjoying it so much. Now, the Spot...

Casual Listener

Plan Premium for Students Country  Philippines Devices Samsung Galaxy J6, Acer Aspire E15 Operating System Android Oreo, Windows 10   My Question or Issue [Long post ahead] ...

realpoulyn

Casual Listener

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes