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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391832 Views

545 replies

35 likes

Account
Free
  • 391832 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8228 Views

0 replies

7 likes

  • 8228 Views
  • 0 replies
  • 7 likes

Tapping "Storage" not working to download on SD card

PlanPremiumCountryCanadaDeviceNokia 6 32GBOperating SystemAndroid 8.1.0 My Question or IssueHi everyone,I can't seem to save my downloads on my SD card. I have plenty of room on it, but the Spotify app won't let me tap Storage to choose where I want ...

Casual Listener

Plan Premium Country Canada Device Nokia 6 32GB Operating System Android 8.1.0   My Question or Issue Hi everyone, I can't seem to save my downloads on my SD card. I have plenty of ro...

Bas18

Regular

908 Views

3 replies

2 likes

  • 908 Views
  • 3 replies
  • 2 likes

Solved!! Can't download songs on app, Album art doesn't show

PlanPremium for StudentsCountry PhilippinesDevicesSamsung Galaxy J6, Acer Aspire E15Operating SystemAndroid Oreo, Windows 10 My Question or Issue[Long post ahead] I purchased Premium for Students 2 days ago, and I'm enjoying it so much. Now, the Spot...

Casual Listener

Plan Premium for Students Country  Philippines Devices Samsung Galaxy J6, Acer Aspire E15 Operating System Android Oreo, Windows 10   My Question or Issue [Long post ahead] ...

realpoulyn

Casual Listener

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Go online to view menu even tho im online

PlanPremiumCountry CyprusDeviceSamsung galaxy s9+Operating SystemLatest android one My Question or Issue Basically i tried to view a song from 2pac today and it wouldnt load. So i went to the artist and that wouldnt load either. So i went to the foru...

Casual Listener

Plan Premium Country  Cyprus Device Samsung galaxy s9+ Operating System Latest android one   My Question or Issue  Basically i tried to view a song from 2pac today and it wou...

Theokougia

Casual Listener

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify not filling 18:9 and 19:9 screens!

I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus phones. They all use a 19:9 or 18:9 screen ratio, and Sp...

Casual Listener

I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for  while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus...

NebulaBranding

Casual Listener

899 Views

2 replies

2 likes

  • 899 Views
  • 2 replies
  • 2 likes

Songs over 10 minutes suddenly unavailable?

PlanPremiumCountryDenmark DeviceSamsung Galaxy s9My Question or IssueFirst of all, I am unsure if this is the right place to put this, I'm sorry if not. Today as I listened to this musical album, I noticed that four of the songs didn't play. It was o...

Casual Listener

Plan Premium Country Denmark  Device Samsung Galaxy s9 My Question or Issue First of all, I am unsure if this is the right place to put this, I'm sorry if not.  Today as I listened ...

Josezito

Newbie

1895 Views

8 replies

8 likes

  • 1895 Views
  • 8 replies
  • 8 likes

Connect to FireTV from Galaxy S7 not working on latest firmwares

Hi all!I´ve tried a lot...My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst).I´ve installed a lot of diffrent versions of Spotify:lastest "8.4.77.779"..."8.4.74.459"..."8.4.66.733"..."8.59.755"...any many more, but...

Newbie

  Hi all! I´ve tried a lot... My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst). I´ve installed a lot of diffrent versions of Spotify: lastest "8.4.77.7...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Solved!! Android App stürzt ständig ab.

Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig.Auf einem weiteren Android sowie auf einem IOS Gerät läuft die App einwandfrei. W...

Casual Listener

Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig. Auf einem weiteren Android s...

Alice01

Casual Listener

29734 Views

6 replies

6 likes

  • 29734 Views
  • 6 replies
  • 6 likes

Browse and Radio Tabs gone?!

So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m very confused why they’re not there anymore? Is this...

Visitor

So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m v...

Jose_M

Spotify Star

1991 Views

2 replies

1 likes

Browse
Help
iphone app
missing tabs
Radio
Update
  • 1991 Views
  • 2 replies
  • 1 likes

Profile pic not showing up in "My Library"

PlanPremiumCountry ItalyDeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Hi, i got an artist profile on spotify named ALi3I.I already changed my profile pic on the Spotify for Artist app, but when on "My Library" section, my pic is...

Visitor

Plan Premium Country  Italy Device Samsung Galaxy s8 Operating System Android   My Question or Issue  Hi, i got an artist profile on spotify named ALi3I. I already changed m...

jsannn

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashing on my Samsung S7 after 10-15 seconds...help??

PlanPremiumCountryNew Zealand DeviceSamsung Galaxy S7Operating System Android My Question or IssueMy Spotify opens but only for 10-15seconds & then crashes and shuts down. How can this be fixed? I've tried uninstalling etc & it's not fixed the proble...

Casual Listener

Plan Premium Country New Zealand   Device Samsung Galaxy S7 Operating System  Android    My Question or Issue My Spotify opens but only for 10-15seconds & then cras...

uncoharry

Newbie

1258 Views

4 replies

5 likes

  • 1258 Views
  • 4 replies
  • 5 likes

Solved!! Randomly shutdown on Samsung S7

PlanSpotify Premium: 8.4.75.670 armV7CountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC My Question or IssueSince a couple of days, Spotify stops music after a couple of seconds randomly and shutdo...

Casual Listener

Plan Spotify Premium: 8.4.75.670 armV7 Country Germany   Device Samsung Galaxy S7 Operating System Android G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC   My Question or Iss...

Horst25

Casual Listener

914 Views

1 replies

2 likes

  • 914 Views
  • 1 replies
  • 2 likes

Can't save playlists to SD-card

PlanPremiumCountry SwedenDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo 8.0.0 My Question or Issue So after this new update with the new layout and everything the option to download all my songs and playlists seems to have disappeared. Is it ju...

Casual Listener

Plan Premium Country  Sweden Device Samsung Galaxy S9+ Operating System Android Oreo 8.0.0   My Question or Issue  So after this new update with the new layout and everything...

r0xp0x

Casual Listener

818 Views

2 replies

1 likes

  • 818 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist name followed by a weird code

All my playlist have a weird code next to theyre nameAlso sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices PlanPremiumCountryItaly DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question o...

Regular

All my playlist have a weird code next to theyre name Also sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices   Plan Premium Country It...

Edocarli

Regular

1389 Views

5 replies

0 likes

  • 1389 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify saying I'm offline when fully online.

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I cannon search, view artists or view albums or go to radio because the app says I am not connected to the internet. My phone is 100% connected to ...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy 8 Operating System Android version 8.0.0   My Question or Issue  I cannon search, view artists or view albums or ...

mettingman

Regular

3150 Views

9 replies

2 likes

  • 3150 Views
  • 9 replies
  • 2 likes

Superuser Contribution Showing offline but not offline

PlanPremiumDeviceOnePlus 5t My Question or IssueIt doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren't downloaded as I'm in offline mode. But in the settings it's not i...

Casual Listener

Plan Premium Device OnePlus 5t   My Question or Issue It doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren...

mettingman

Regular

4909 Views

14 replies

3 likes

  • 4909 Views
  • 14 replies
  • 3 likes

Spotify crashes every time

PlanPremiumCountryGermanyDeviceHuawai P8Operating SystemAndroid My Question or IssueSpotify crashes every time when i start. The App opened, hold 30 seconds and crash. What can i do?

Casual Listener

Plan Premium Country Germany Device Huawai P8 Operating System Android   My Question or Issue Spotify crashes every time when i start. The App opened, hold 30 seconds and crash. What c...

3ugeene

Music Fan

2466 Views

11 replies

8 likes

  • 2466 Views
  • 11 replies
  • 8 likes

Spotify Andoird app is just too slow

PlanPremiumCountrySpainDeviceBQ Aquaris X5 PlusOperating SystemAndroid 7.1.1 Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustration. For at least the last 6 months the app is just ridiculously slow.Do...

Casual Listener

Plan Premium Country Spain Device BQ Aquaris X5 Plus Operating System Android 7.1.1   Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustr...

pez_betta

Casual Listener

1454 Views

3 replies

1 likes

Android
slow spotify
  • 1454 Views
  • 3 replies
  • 1 likes

Local files on phone

Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is that even a thing?

Newbie

  Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is...

AeroZ

Composer

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

My Spotify keeps pausing. 🙁

PlanPremium Country USA DeviceSamsung Galaxy Note 9 Operating SystemAndroid My Question or IssueMy Spotify keeps pausing every 5 to 10 seconds and I don't know how to stop it. HELP!!

Casual Listener

Plan Premium   Country  USA   Device Samsung Galaxy Note 9   Operating System Android   My Question or Issue My Spotify keeps pausing every 5 to 10 seconds and I...

yl_tkd0-jxdk

Casual Listener

1125 Views

4 replies

0 likes

  • 1125 Views
  • 4 replies
  • 0 likes

So many problems

PlanPremiumCountry CanadaDeviceSamsung Galaxy s9+Operating SystemUp to date My Question or Issue I can't deal with how bad this app is . I look for answers and end up with more questions.Here is the list of issues I have: Whether or not I've download...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s9+ Operating System Up to date   My Question or Issue   I can't deal with how bad this app is . I look for answers and en...

aaronclawrence

Regular

1112 Views

3 replies

0 likes

  • 1112 Views
  • 3 replies
  • 0 likes