Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397104 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry CyprusDeviceSamsung galaxy s9+Operating SystemLatest android one My Question or Issue Basically i tried to view a song from 2pac today and it wouldnt load. So i went to the artist and that wouldnt load either. So i went to the foru...
Plan Premium Country Cyprus Device Samsung galaxy s9+ Operating System Latest android one My Question or Issue Basically i tried to view a song from 2pac today and it wou...
Casual Listener
444 Views
1 replies
0 likes
I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus phones. They all use a 19:9 or 18:9 screen ratio, and Sp...
I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus...
Casual Listener
903 Views
2 replies
2 likes
PlanPremiumCountryDenmark DeviceSamsung Galaxy s9My Question or IssueFirst of all, I am unsure if this is the right place to put this, I'm sorry if not. Today as I listened to this musical album, I noticed that four of the songs didn't play. It was o...
Plan Premium Country Denmark Device Samsung Galaxy s9 My Question or Issue First of all, I am unsure if this is the right place to put this, I'm sorry if not. Today as I listened ...
Newbie
1912 Views
8 replies
8 likes
Hi all!I´ve tried a lot...My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst).I´ve installed a lot of diffrent versions of Spotify:lastest "8.4.77.779"..."8.4.74.459"..."8.4.66.733"..."8.59.755"...any many more, but...
Hi all! I´ve tried a lot... My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst). I´ve installed a lot of diffrent versions of Spotify: lastest "8.4.77.7...
312 Views
0 replies
0 likes
Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig.Auf einem weiteren Android sowie auf einem IOS Gerät läuft die App einwandfrei. W...
Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig. Auf einem weiteren Android s...
Casual Listener
29811 Views
6 replies
6 likes
So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m very confused why they’re not there anymore? Is this...
So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m v...
Spotify Star
1999 Views
2 replies
1 likes
PlanPremiumCountry ItalyDeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Hi, i got an artist profile on spotify named ALi3I.I already changed my profile pic on the Spotify for Artist app, but when on "My Library" section, my pic is...
Plan Premium Country Italy Device Samsung Galaxy s8 Operating System Android My Question or Issue Hi, i got an artist profile on spotify named ALi3I. I already changed m...
Community Legend
572 Views
1 replies
0 likes
PlanPremiumCountryNew Zealand DeviceSamsung Galaxy S7Operating System Android My Question or IssueMy Spotify opens but only for 10-15seconds & then crashes and shuts down. How can this be fixed? I've tried uninstalling etc & it's not fixed the proble...
Plan Premium Country New Zealand Device Samsung Galaxy S7 Operating System Android My Question or Issue My Spotify opens but only for 10-15seconds & then cras...
Newbie
1272 Views
4 replies
5 likes
PlanSpotify Premium: 8.4.75.670 armV7CountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC My Question or IssueSince a couple of days, Spotify stops music after a couple of seconds randomly and shutdo...
Plan Spotify Premium: 8.4.75.670 armV7 Country Germany Device Samsung Galaxy S7 Operating System Android G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC My Question or Iss...
Casual Listener
927 Views
1 replies
2 likes
PlanPremiumCountry SwedenDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo 8.0.0 My Question or Issue So after this new update with the new layout and everything the option to download all my songs and playlists seems to have disappeared. Is it ju...
Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android Oreo 8.0.0 My Question or Issue So after this new update with the new layout and everything...
Casual Listener
829 Views
2 replies
1 likes
All my playlist have a weird code next to theyre nameAlso sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices PlanPremiumCountryItaly DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question o...
All my playlist have a weird code next to theyre name Also sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices Plan Premium Country It...
Regular
1410 Views
5 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I cannon search, view artists or view albums or go to radio because the app says I am not connected to the internet. My phone is 100% connected to ...
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android version 8.0.0 My Question or Issue I cannon search, view artists or view albums or ...
Regular
3177 Views
9 replies
2 likes
PlanPremiumDeviceOnePlus 5t My Question or IssueIt doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren't downloaded as I'm in offline mode. But in the settings it's not i...
Plan Premium Device OnePlus 5t My Question or Issue It doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren...
Regular
4943 Views
14 replies
3 likes
PlanPremiumCountryGermanyDeviceHuawai P8Operating SystemAndroid My Question or IssueSpotify crashes every time when i start. The App opened, hold 30 seconds and crash. What can i do?
Plan Premium Country Germany Device Huawai P8 Operating System Android My Question or Issue Spotify crashes every time when i start. The App opened, hold 30 seconds and crash. What c...
Music Fan
2499 Views
11 replies
8 likes
PlanPremiumCountrySpainDeviceBQ Aquaris X5 PlusOperating SystemAndroid 7.1.1 Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustration. For at least the last 6 months the app is just ridiculously slow.Do...
Plan Premium Country Spain Device BQ Aquaris X5 Plus Operating System Android 7.1.1 Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustr...
Casual Listener
1462 Views
3 replies
1 likes
Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is that even a thing?
Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is...
Composer
393 Views
1 replies
0 likes
PlanPremium Country USA DeviceSamsung Galaxy Note 9 Operating SystemAndroid My Question or IssueMy Spotify keeps pausing every 5 to 10 seconds and I don't know how to stop it. HELP!!
Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android My Question or Issue My Spotify keeps pausing every 5 to 10 seconds and I...
Casual Listener
1146 Views
4 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy s9+Operating SystemUp to date My Question or Issue I can't deal with how bad this app is . I look for answers and end up with more questions.Here is the list of issues I have: Whether or not I've download...
Plan Premium Country Canada Device Samsung Galaxy s9+ Operating System Up to date My Question or Issue I can't deal with how bad this app is . I look for answers and en...
Regular
1119 Views
3 replies
0 likes
Saw this has been a problem in the past but can't find anything recent:Search an artist and then go to "All Songs" If I played from there, it only plays the one song and then stops.Messed with the sittings a bit (Crossfade, gapless, stream quality. U...
Saw this has been a problem in the past but can't find anything recent: Search an artist and then go to "All Songs" If I played from there, it only plays the one song and then stops. Messed with th...
Casual Listener
2438 Views
3 replies
7 likes
There are no playlist-folders anymore. I had a lot of playlist and niw it is a complete mess without the folders. Are they only includes with the premium version from now on? If the premium version also lost this feature it would be useless for me. O...
There are no playlist-folders anymore. I had a lot of playlist and niw it is a complete mess without the folders. Are they only includes with the premium version from now on? If the premium version a...
Community Legend
829 Views
1 replies
0 likes
