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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194839 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194839 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536151 Views

78 replies

3 likes

  • 536151 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439768 Views

565 replies

37 likes

Account
Free
  • 439768 Views
  • 565 replies
  • 37 likes

Memoria Interna COMPARTIDA

PlanPremiumCountryMéxico DeviceZTE v8 SEOperating System Android Nougat My Question or IssueNo tengo problemas para usar la SD en Spotify cuando está configurada como tarjeta extraible pero tengo que configurala como memoria interna para poder usarla...

Newbie

Plan Premium Country México  Device ZTE v8 SE Operating System  Android Nougat   My Question or Issue No tengo problemas para usar la SD en Spotify cuando está configurada co...

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes

Browse button missing on homescreen?

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?

Regular

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?  

MusicLover3333

Regular

1765 Views

5 replies

2 likes

  • 1765 Views
  • 5 replies
  • 2 likes

Remove the current song from playlist - Improvement

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Right now the only way to remove the current song from the playlist is to navigate to the song in the playlist view, which is really annoying for every song. You s...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  Right now the only way to remove the current song from the playlist ...

1736 Views

0 replies

47 likes

Remove song
  • 1736 Views
  • 0 replies
  • 47 likes

How to listen to radio offline

PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue Got an email about the new october update that mentions you can listen to radio stations offline now. I was wondering how this is done since after switching to offline mode accessing ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8   My Question or Issue  Got an email about the new october update that mentions you can listen to radio stations offline now....

flaep

Newbie

4654 Views

2 replies

20 likes

  • 4654 Views
  • 2 replies
  • 20 likes

Solved!! [Premium] Radio feature missing

PlanPremium DeviceHuaweiOperating SystemAndroid 7.0 My Question or Issue The radio feature is missing since the last update.

Casual Listener

  Plan Premium   Device Huawei Operating System Android 7.0   My Question or Issue  The radio feature is missing since the last update. 

AeroZ

Composer

1690 Views

4 replies

0 likes

  • 1690 Views
  • 4 replies
  • 0 likes

ALBUM: Spectrum – Timeless Moment

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's title track. Track list"What Do I Do" ,"Sad Story""D...

Newbie

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's t...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes

Spotify is slow for songs to start (at least in the Netherlands)

Dince I switeched to the premium pkan I notice that starting a song take a lot of time.not sure if it’s the new app or vecoming premium family plan client. It’s annoying.Feels like the server has trouble finding or starting the music data stream. Or ...

Newbie

Dince I switeched to the premium pkan I notice that starting a song take a lot of time. not sure if it’s the new app or vecoming premium family plan client. It’s annoying. Feels like the server has...

551 Views

0 replies

1 likes

complaint
Premium accounts
Slow download
  • 551 Views
  • 0 replies
  • 1 likes

Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

Casual Listener

  Plan Premium Country Australia   Device Sony XZ Premium Operating System Android 8.0.0   My Question or Issue  In the last day I have become unable to download music...

647 Views

0 replies

0 likes

broken
can't
Mobile
  • 647 Views
  • 0 replies
  • 0 likes

Android

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.

Regular

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.  

Vivianjn

Regular

1395 Views

8 replies

0 likes

HTC One A9
  • 1395 Views
  • 8 replies
  • 0 likes

widget doesnt display current song

just switched from google music. seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be 2 songs behind). Is this common? any ideas? It seems the android ve...

Casual Listener

  just switched from google music.   seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be...

686 Views

0 replies

0 likes

  • 686 Views
  • 0 replies
  • 0 likes

USB type C adapter

PlanPremiumCountry PolandDeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue Hi Guys,so i was thinking about futerproofing my headset system. And by that i mean jump from 3,5 mm jack to usb c headphones. Well not realy becau...

Casual Listener

Plan Premium Country  Poland Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue  Hi Guys, so i was thinking about futerproofing my headset sy...

892 Views

0 replies

0 likes

OTG
USB C
  • 892 Views
  • 0 replies
  • 0 likes

Songs keep skipping!

PlanPremiumCountry DeviceSamsung Galaxy S6 Operating SystemAndroid version 7.0 Songs continue to skip by themselves. I have removed and re-installed the app and it works for the day and it happens again and again. This was also happening in the web p...

Casual Listener

Plan Premium Country   Device Samsung Galaxy S6  Operating System Android version 7.0  Songs continue to skip by themselves. I  have removed and re-installed the app ...

Jessy0775

Casual Listener

944 Views

2 replies

0 likes

Samsung S6
skipping
skips
  • 944 Views
  • 2 replies
  • 0 likes

Equalizer bug

PlanPremiumDeviceSamsung Galaxy S9Operating System Android OreoMy Question or Issue Whenever my audio is interrupted by any other application, the quality of audio gets really bad when Spotify resumes playing music. The only way to solve it is to for...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System  Android Oreo My Question or Issue  Whenever my audio is interrupted  by any other application,  the quality of ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Radio - not working (Premium user)

Hi, I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone. I subscribe and pay, however since the update I have no option to play radio on my ph...

Casual Listener

Hi,   I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone.    I subscrib...

sterymixer

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Download button clicked but nothing happens

Plan: Premium Country: USA Device: LG V30 Operating System: Android 8.0.0 My Question or IssueWhen I click the download slider in the album screen nothing happens. If I go out and back in the slider is no longer slid. Similar if I try to click Save f...

Newbie

Plan: Premium   Country: USA   Device: LG V30   Operating System: Android 8.0.0     My Question or Issue When I click the download slider in the album scree...

1219 Views

0 replies

2 likes

  • 1219 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify does not repeat from the top of a playlist

PlanPremiumCountryUSofA DeviceGoogle Pixel (the OG one)Operating SystemAndroid 9 Pie, Fedora Linux 28 My Question or IssueWhy on Zeus's good Earth does Spotify not repeat from the top of a playlist?I start a playlist (that I've deftly crafted and cur...

Newbie

Plan Premium Country USofA   Device Google Pixel (the OG one) Operating System Android 9 Pie, Fedora Linux 28   My Question or Issue Why on Zeus's good Earth does Spotify not rep...

Peter

Spotify Legend

1132 Views

1 replies

1 likes

bug
bug report
playlist bug
playlist issue
repeat
repeat issue
  • 1132 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot open albums or see all artists allbums - says i'm offline

PlanPremiumCountry DeviceHuawei P20 ProOperating System(Android 8.) My Question or Issue I have an issue with Spotify App v 8.4.75.670 armV7.Basically I cannot enter album to see song's list of an artist, or/and cannot display a list of all artist al...

Casual Listener

Plan Premium Country   Device Huawei P20 Pro Operating System (Android 8.)   My Question or Issue   I have an issue with Spotify App v 8.4.75.670 armV7. Basically I cannot ...

Peter

Spotify Legend

3790 Views

1 replies

1 likes

  • 3790 Views
  • 1 replies
  • 1 likes

Dead playlist

My Question or IssueI followed a playlist called Popchill Out. The playlist used to update itself, addings new songs and deleting some every often. But after some major updates, it no longer have new songs. The songs are the same every day. Is there ...

Casual Listener

My Question or Issue I followed a playlist called Popchill Out.  The playlist used to update itself, addings new songs and deleting some every often.  But after some major updates, it no l...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify CRASHING

PlanPremiumCountry BRAZILDeviceSamsung Galaxy S8 PlusOperating SystemAndroid Oreo My Question or Issue Since last 2 uptades (Now I'm using version 8.4.77.779) Spotify just crashes after 15 ou 20 seconds. Its not possible to listen any music since eve...

Casual Listener

Plan Premium Country  BRAZIL Device Samsung Galaxy S8 Plus Operating System Android Oreo   My Question or Issue  Since last 2 uptades (Now I'm using version 8.4.77.779) ...

Peter

Spotify Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing and/or working

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the last three days, Spotify randomly (mostly just after a few seconds) stops playing a song or crashes completely. ...

Newbie

Plan Premium Country  Netherlands Device Samsung Galaxy S6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  For the last three days, Spot...

Peter

Spotify Legend

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes