Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118438 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238636 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599552 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492083 Views
581 replies
42 likes
PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I have gotten an interstitial ad even though I pay for premium service.
Plan Premium Country US Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue I have gotten an interstitial ad even though I pay for premium service....
Spotify Legend
642 Views
1 replies
0 likes
I want to stream songs over WiFi only and not mobile data, and I don't want to keep flipping some options Everytime I'm not connected to WiFi. Please let me know how to do this. I don't know why this simple feature was so difficult to find.
I want to stream songs over WiFi only and not mobile data, and I don't want to keep flipping some options Everytime I'm not connected to WiFi. Please let me know how to do this. I don't know...
Spotify Legend
13623 Views
1 replies
5 likes
Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i hav...
Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min t...
Gig Goer
441 Views
1 replies
0 likes
My Question or Issue When ads are supposed to play spotify stops playing. I have to turn it off and back on again to continue listening .
My Question or Issue When ads are supposed to play spotify stops playing. I have to turn it off and back on again to continue listening .
Spotify Legend
396 Views
1 replies
0 likes
My Question or Issue So I'm copying my playlist link to the Exchange, but I keep getting an error telling me I need to use a URI code.
My Question or Issue So I'm copying my playlist link to the Exchange, but I keep getting an error telling me I need to use a URI code.
Spotify Legend
457 Views
1 replies
0 likes
When trying to find "The Joe Budden Podcast", Im unable to find it while searching through the search bar and if I use a direct link to the podcast, it shows an empty library with a message that reads: "no episodes to show.". I've tried to search for...
When trying to find "The Joe Budden Podcast", Im unable to find it while searching through the search bar and if I use a direct link to the podcast, it shows an empty library with a message that read...
Spotify Legend
665 Views
1 replies
1 likes
PlanPremiumCountry USADeviceSamsung Galaxy S5Operating SystemAndroid Marshmallow (6.0) My Question or Issue I am no longer able to download any content, either podcasts or music. Nothing will download either via wifi or via cellular. I have plenty of...
Plan Premium Country USA Device Samsung Galaxy S5 Operating System Android Marshmallow (6.0) My Question or Issue I am no longer able to download any content, either podc...
263 Views
0 replies
0 likes
I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the one installed in Android Auto (i can't install AA o...
I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the ...
488 Views
0 replies
0 likes
In this last week, Spotify adds songs to my library without me downloading them from artists I do not knowPlanPremiumCountry Device(Xiaomi redmi 4A )Operating System(Android Nougat)
In this last week, Spotify adds songs to my library without me downloading them from artists I do not know Plan Premium Country Device (Xiaomi redmi 4A ) Operating System (Android Noug...
381 Views
0 replies
0 likes
PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...
Plan Premium Country Australia Device LG v30+ LG-H930DS Operating System Android 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is s...
Casual Listener
957 Views
3 replies
0 likes
PlanPremiumCountryLatviaDeviceSamsung A5 2017 My Question or Issue There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fact, my friend, who also has premium, can listen to those songs with no problem...
Plan Premium Country Latvia Device Samsung A5 2017 My Question or Issue There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fac...
412 Views
0 replies
0 likes
I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacement laptop in a week or so, which means I can do whatever I need. ...
I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacemen...
Music Fan
450 Views
1 replies
0 likes
I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its opening keeps 2 min again. Here is the problem of the...
I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its op...
295 Views
0 replies
0 likes
My Question or Issue The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?
My Question or Issue The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?
294 Views
0 replies
0 likes
PlanPremiumCountry USDeviceNexus 5xOperating SystemAndroid My Question or Issue Whenever I try and load a playlist via chrome or firefox the link autodirects to the Spotify app instead of loading in the browser like I want. On chrome it comes up with...
Plan Premium Country US Device Nexus 5x Operating System Android My Question or Issue Whenever I try and load a playlist via chrome or firefox the link autodirects to the...
476 Views
0 replies
0 likes
Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i have to restart it. I would appreciate if you guys h...
Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i h...
Gig Goer
534 Views
1 replies
0 likes
PlanPremiumCountry FinlandDeviceSony Xperia XZsOperating SystemAndroid 8 My Question or Issue I have a problem with my phone and spotify. It force plays me Depacito, some anarchist punk from Southern America? I hate it, but biggest problem is that I ...
Plan Premium Country Finland Device Sony Xperia XZs Operating System Android 8 My Question or Issue I have a problem with my phone and spotify. It force plays me Depacito...
Casual Listener
635 Views
2 replies
0 likes
PlanPremiumCountry USADevicePixel 2, Amazon Show, and Windows 10 PCOperating SystemLatest Android, both spotify and OS up to date My Question or Issue I've seen this issue several times on these forums even back in 2016 and there seems to be now way ...
Plan Premium Country USA Device Pixel 2, Amazon Show, and Windows 10 PC Operating System Latest Android, both spotify and OS up to date My Question or Issue I've seen thi...
Casual Listener
1198 Views
1 replies
9 likes
PlanPremiumcCountryBelgium DeviceSamsung Galaxy 5Windows DesktopOperating SystemAndroid 6.0.1 & Windows 10Question or IssueI use Spotify Connect between the two devices.When i play an album it works fine...I use the app on the Windows PC to choose an...
Plan Premiumc Country Belgium Device Samsung Galaxy 5 Windows Desktop Operating System Android 6.0.1 & Windows 10 Question or Issue I use Spotify Connect between the two devices...
645 Views
0 replies
0 likes
PlanFreeCountry MaltaDevice(Samsung Galaxy Tab A 2016)Operating System(Android 7.0) My Question or Issue Since a week ago the Browse option don't apear neither the Charts to explore. My Spotify in the desktop and iOS version are working perfectly les...
Plan Free Country Malta Device (Samsung Galaxy Tab A 2016) Operating System (Android 7.0) My Question or Issue Since a week ago the Browse option don't apear neither the ...
376 Views
0 replies
0 likes
