Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
I have a problem with the filter, I'll give you an example because I dont know how to explain it.If I have my playlist in alphabetical order (a-z) and I want a song of black sabbath, the filter works itself, the problem is that when I want to play th...
So it was only until yesterday where my spotify would lag when opening, and lag when navigating through the app, then after around 10 seconds the app just closes, without any message, i have tried everything, closing the app, fresh install, clear app...
It's absurd
I have some song versions on my PC (ripped from CDs, etc), which do not exist on spotify. I add them to Local files filder on spotify on PC, and then add to playlist. When playing on a PC, everything works OK, tracks play, seek (jump to the middle of...
I have a premium account and when im using a playlist it doesn't let me play a specific song in the playlist. When I press the song I searched for, it starts the first song in the playlist. Im using a Galaxy S9 and I have this problem on all the play...
This is happening on both an apple device and an Android. Can't play a full song unless I hit shuffle. On my desktop it plays fine. Now I wouldn't mind shuffle, if the following wasn't ALSO happening. How on earth do I get spotify to stop adding song...
I've been a longtime subscriber of spotify premium and until today have never hsd any issues with the app. As an avid music lover I have spent a lot of time developing many playlists for different vibes and atmospheres. I was about to go on a run jus...
Is there a command in ok google with which you can play the section of all the songs?
After the new update I need to make a new playlist just to play a song on the chromecast that I searched up. The only songs I can access is songs on playlist. I can't access songs if I search them up or open albums other than preview mode.
Hello, I got this bug today and couldn't make it work with reinstalling spotify on my Android device (Xiaomi Mi Max 2) Can't really explain it, it just plays the wrong song, kind of like the search doesn't work and the song names have the wrong handl...
Hi communityRecently got a family subscription and use it for individual acocunts for 2 parents & 2 kids. Was wondering what would be the best setup for our shared Android home tablet which is used mainly by the parents but is also available to guest...
Recently i realized that most of my playlists were missing several songss in my android. However, in my laptop, no songs were missing and all my playlists were complete. Anyone know how to solve this? i've tried doing a clean reinstallation and it st...
Não consigo ouvir minhas músicas porque o aplicativo fica fechando o tempo todo, toda hora e preciso abrir o aplicativo, colocar a música, e poucos minutos após minimizar o aplicativo, ele encerra e para. Daí então, é preciso retomar tudo novamente. ...
After update, with setting add-on to normalize volume and adjust Loud, Normal, or quiet, I notice my music is no longer as loud as before, even if I select loud on new setting. I work in a heavy line garage, I need some volume in here to hear my musi...
Hi, I can't open any podcasts at all, and none are showing up when I search for a podcast individually, I have to search for podcasts as a genre and find them, but then they won't open. Really frustrating. Anyone have an idea? I'm using version 4. 2....
I got Spotify premium at the start of the year. To begin with, as I listened to music, Spotifys algorithms recommended new music and playlists, and after a free weeks the Daily Mixes started to appear. I thought it was great, and well worth the subsc...
Why in my playlist with 98 song I can listen only 50 songs?
Spotify no longer allows me to queue songs by long pressing them and no longer suggests songs for playlists. is this a phone issue or an actual downgrade?
I downloaded the update for Spotify expecting to get the new layout that was announced recently but when I opened it wasn't there. So I waited a few more days to see if it did and still nothing. So I want to know if you get the new update based on th...
Since (16 May 2018) my samsung system iu has been advising me of troubleshooting with the Android Spotify app Its only start the app and it crashes, i can only listen to seconds of music and also the app takes too long to load Sometimes it also appea...