Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
377365 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...
Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow My Question or Issue I've been experiencing quite an irritating problem recent...
341 Views
0 replies
0 likes
Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...
Premium account. UK. Oneplus3T / Android 8.0.0 Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...
Casual Listener
1496 Views
4 replies
1 likes
PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song
Plan Premium Country Argentina Device LG G6 h870-ds Operating System Android Oreo My Question or Issue The application crashed and restarted while playing a song
513 Views
0 replies
2 likes
PlanPremiumCountry United StatesSamsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. Its only this song and only recently. This was not an issue before. If you listed to this ...
Plan Premium Country United States Samsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. It...
341 Views
0 replies
0 likes
PlanPremiumCountrySingapore DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bottom of the app.
Plan Premium Country Singapore Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bott...
Casual Listener
1423 Views
1 replies
0 likes
Hello guysRecently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to my spotify app. It is really disturbing me because i ...
Hello guys Recently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to ...
316 Views
0 replies
0 likes
I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?
I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this. Why is Spotify...
544 Views
0 replies
0 likes
Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android and IOS) inside the same playlist. I have cheked that:1). The songs are available in my c...
Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android ...
Spotify Star
1066 Views
10 replies
0 likes
PlanFamily PremiumCountry SwitzerlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue The Android App is Wirkung fine to find Songs. After closing a Song the Musik will play för abtut 9 or 10 secounds Andi Team the App is closing a...
Plan Family Premium Country Switzerland Device Samsung Galaxy S8 Operating System Android My Question or Issue The Android App is Wirkung fine to find Songs. After ...
375 Views
0 replies
2 likes
PlanPremium Device(Samsung Note Operating System(Android Oreo) My Question or IssueHi, I've received the latest update which hides "browse" menu item, but I don't see any differences in artist radios. There is no download option still.Btw, it was alr...
Plan Premium Device (Samsung Note 😎 Operating System (Android Oreo) My Question or Issue Hi, I've received the latest update which hides "browse" menu item, but I don't s...
395 Views
0 replies
0 likes
PlanFreeCountryGermany DeviceXiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860Operating SystemAndroid 8.0.1, fedora-28, iOS 12 My Question or IssueHello! I am new here and try Spotify since yesterday. I use the free account just to learn h...
Plan Free Country Germany Device Xiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860 Operating System Android 8.0.1, fedora-28, iOS 12 My Question or Issue Hello! ...
334 Views
0 replies
0 likes
PlanPremiumCountry USA/ JapanDeviceSamsung S7 Operating SystemAndroid 8.0 My Question or Issue My Spotify keeps shutting down after ten seconds. It's been like two weeks now.Samsung S7 Android 8.0 Spotify premium 8.4.75.670. reinstalled the app multi...
Plan Premium Country USA/ Japan Device Samsung S7 Operating System Android 8.0 My Question or Issue My Spotify keeps shutting down after ten seconds. It's...
446 Views
0 replies
2 likes
Free/PremiumCountry UKDevicePixel 2 googleOperating SystemAndroid My Question or Issue Have reinstalled Spotify and Instagram app and still cant share songs in stories.
Free/Premium Country UK Device Pixel 2 google Operating System Android My Question or Issue Have reinstalled Spotify and Instagram app and still cant share songs i...
271 Views
0 replies
0 likes
No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos se reinicia o se cierra automáticamente deteniendo l...
No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos s...
349 Views
0 replies
1 likes
Premium plan, Android 9, Spotify version 8.4.75.670I've got numerous issues with Chromecast Audio and Spotify:- I have to restart the app to be able to adjust the volume from within the app. It works at first, but then somehow stops working, even tho...
Premium plan, Android 9, Spotify version 8.4.75.670 I've got numerous issues with Chromecast Audio and Spotify: - I have to restart the app to be able to adjust the volume from within the app. It w...
438 Views
0 replies
0 likes
PlanPremium trial that ends on the 26th of this month Country United KingdomDeviceHTC 10 32gb Operating SystemAndroid 8.0.0 My Issue I cannot download music to my sd card as it says there is no space when I have 50+gb free with some files from other ...
Plan Premium trial that ends on the 26th of this month Country United Kingdom Device HTC 10 32gb Operating System Android 8.0.0 My Issue I cannot download mus...
Spotify Legend
1417 Views
13 replies
0 likes
Cuando le pongo en los tres puntitos (el menú) de una canción me dice que debo estar conectada para poder ver el menú, pero estoy conectada a WIFI, tengo iniciada la sesión, tengo el modo offline desactivado y soy cliente premium, no sé a qué se refi...
Cuando le pongo en los tres puntitos (el menú) de una canción me dice que debo estar conectada para poder ver el menú, pero estoy conectada a WIFI, tengo iniciada la sesión, tengo el modo offline des...
345 Views
0 replies
0 likes
Hi, I see some people complain about when bluetooth device connects, spotify starts autoplay.But this is what i want. I have car aux bluetooth device. It starts with my car. I need is when device connects spotify starts play.Is there any option about...
Hi, I see some people complain about when bluetooth device connects, spotify starts autoplay. But this is what i want. I have car aux bluetooth device. It starts with my car. I need is when device c...
Composer
632 Views
1 replies
0 likes
I'm not sure how to enable it. The new update for premium users for Android where there are only 3 icons instead of 5 I have the latest version and I still have the 5 icon layout. What do I have to do to enable?
I'm not sure how to enable it. The new update for premium users for Android where there are only 3 icons instead of 5 I have the latest version and I still have the 5 icon layout. What do I hav...
Casual Listener
1133 Views
2 replies
0 likes
PlanFree/PremiumCountry USDeviceGalaxy s9 + Operating System Windows 10 My Question or Issue I downloaded music on my computer then put the music on my playlist(Music downloaded from the internet not spotify). The music use to be on my phones playlis...
Plan Free/Premium Country US Device Galaxy s9 + Operating System Windows 10 My Question or Issue I downloaded music on my computer then put the musi...
329 Views
0 replies
0 likes
