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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854303 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854303 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20382 Views
  • 3 replies
  • 0 likes
  • 20382 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to log back in after app logged me out

Was logged out unexpectedly, now when I try to log back in there is no error message, just the constant login screen. I am not using the facebook option. Changed password, logged in to website on browser so credentials are correct, updated app, reins...

  • Newbie
  • Was logged out unexpectedly, now when I try to log back in there is no error message, just the constant login screen. I am not using the facebook option.  Changed password, logged in to website ...
  • Alfredo
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File on Android Smartphone. Must it be the same account

I have a question. If i want to download a local file from the account on my desktop to an other account on the smartphone. Is this possible or must it be the same account? I am following a playlist i made on the desktop but i want a local file in th...

  • Newbie
  • I have a question. If i want to download a local file from the account on my desktop to an other account on the smartphone. Is this possible or must it be the same account? I am following a playlist ...
  • Alfredo
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Downloaded tracks wont delete

So spotify filled my phones memory, i bought an sd card and started removing my songs from the internal storage. I gave up half way through and transfered the songs to the sd card. My phones memory stayed full so i deleted this cache, this deleted th...

  • Casual Listener
  • So spotify filled my phones memory, i bought an sd card and started removing my songs from the internal storage. I gave up half way through and transfered the songs to the sd card. My phones memory s...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Issue with favorite songs

PlanFreeCountry Puerto RicoPhoneGalaxy s8Operating SystemAndroid 8.0.0 My Question or Issue I favorited two songs months ago (Pork Soda and The other Side of Paradise) and they are no longer on favorites songs. I unlike and like songs again, restarte...

  • Newbie
  • Plan Free Country  Puerto Rico Phone Galaxy s8 Operating System Android 8.0.0   My Question or Issue   I favorited two songs months ago (Pork Soda and The other Side of Para...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Superuser Contribution I shouldn't have to use a skip on songs that aren't in my playlist!

Seriously, if I didn't add the music to my playlist I should be able to skip it without using one of my 6 skips.

  • Casual Listener
  • Seriously, if I didn't add the music to my playlist I should be able to skip it without using one of my 6 skips. 
  • Alfredo
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone is connecting to other devices without asking

Yeah so this just started happening, but my device is randomly skipping songs, going into shuffle mode, AND connecting to other devices without asking me first. I've deleted the caches, reinstalled the app, what's. Going. On.

  • Newbie
  • Yeah so this just started happening, but my device is randomly skipping songs, going into shuffle mode, AND connecting to other devices without asking me first. I've deleted the caches, reinstalled t...
  • Alfredo
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I stop the notifications?

My partner listens to spotify on his phone with my login so all day at work it keeps coming up with notifications on my phone telling me what he's listening to. Can I get it to stop showing me whats playing on other devices logged in as me?

  • Newbie
  • My partner listens to spotify on his phone with my login so all day at work it keeps coming up with notifications on my phone telling me what he's listening to.   Can I get it to stop showing ...
  • Alfredo
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to Re-arrange Songs in iOS Playlists

How long have users had the ability to rearrange song order in user created Playlists on iOS devices? I am trying to understand how long Spotify has given additional features to Premium users of Apple devices whilst continuing to deny this feature to...

  • Newbie
  • How long have users had the ability to rearrange song order in user created Playlists on iOS devices? I am trying to understand how long Spotify has given additional features to Premium users of Appl...
  • Alfredo
  • Roadie
  • 213 Views
  • 1 replies
  • 1 likes
  • 213 Views
  • 1 replies
  • 1 likes

Questions regarding the new UI

PlanFree/Country Canada DeviceAsus Zenphone 3Operating System My Question or Issue before the new update to the app, i could sort my playlist buy song, artist, album. Now i don't see that option anymore. Also i don't see the tracks in my playlist unl...

  • Regular
  • Plan Free/ Country  Canada  Device Asus Zenphone 3 Operating System   My Question or Issue   before the new update to the app, i could sort my playlist buy song, artist,...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

repeat one

PlanPremiumDevicelg g4 My Question or Issue so i love the repeat one (song) function, however if I set it for song A and if i swith to a difrent song it toggles the setting to no repeat (the grey one). I know it's an intentional choice but i find it ...

  • Casual Listener
  • Plan Premium Device lg g4     My Question or Issue  so i love the repeat one (song) function, however if I set it for song A and if i swith to a difrent song it toggles the...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Vertical video

I want to watch the vertical video (bts). But I don't know where it is. I tried searching for the artist, even the playlist that was supposed to have that video but I still can't see it. I've tried reaching installing the app and logging off and in a...

  • Casual Listener
  • I want to watch the vertical video (bts). But I don't know where it is.  I tried searching for the artist,  even the playlist that was supposed to have that video but I still can't see it.&...
  • Keyl0
  • Newbie
  • 11048 Views
  • 5 replies
  • 3 likes
  • 11048 Views
  • 5 replies
  • 3 likes

Spotify Remote toggle Shuffle

PlanFree DeviceGalaxy S7, Windows 10 My Question or IssueI can't find where to toggle Shuffle and Repeat.Is this feature gone? Because then the whole Remote thing is kinda useless, imo

  • Newbie
  • Plan Free   Device Galaxy S7, Windows 10   My Question or Issue I can't find where to toggle Shuffle and Repeat. Is this feature gone? Because then the whole Remote thing is kinda u...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unavailable for listening on

As shown, it says that spotify is not available for listening on my Le X522. Is there anyway to fix it so I can play it on my phones?

  • Casual Listener
  • As shown, it says that spotify is not available for listening on my Le X522. Is there anyway to fix it so I can play it on my phones?
  • jsolan
  • Newbie
  • 21319 Views
  • 2 replies
  • 3 likes
  • 21319 Views
  • 2 replies
  • 3 likes

Disable album art on lockscreen

PlanPremiumCountry Denmark DeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue Hey all.Just got this nice phone. I like the spotify controlls. But can i disable the spotify allbum art.? Regards Daniel and thanks

  • Casual Listener
  • Plan Premium Country Denmark   Device Oneplus 6 Operating System Android 8.1   My Question or Issue  Hey all. Just got this nice phone. I like the spotify controlls. But can...
  • 612 Views
  • 0 replies
  • 2 likes
  • 612 Views
  • 0 replies
  • 2 likes

Can't find podcasts since new update (May 2018)

FreeUKSamsung Galaxy A5 (2017)Android Oreo My Question or Issue Since the new update I haven't been able to access my downloaded podcasts anywhere. Please help.

  • Newbie
  • Free UK Samsung Galaxy A5 (2017) Android  Oreo   My Question or Issue  Since the new update I haven't been able to access my downloaded podcasts anywhere. Please help.
  • suzisunshine
  • Regular
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Spotify suddenly shuts down

My Question or IssueMy premium Spotify suddenly shuts dow 10-30 minutes after upstart on my new HP laptop. No internet problems. I have reinstalled without any results.

  • Newbie
  •     My Question or Issue My premium Spotify suddenly shuts dow 10-30 minutes after upstart on my new HP laptop. No internet problems. I have reinstalled without any results.  
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution There's no videos option in my country

Hi there i jst recently knew thar spotify has a videos option and it says i can find it in browse but there is no videos option in my browse tab so please help i really love the concept of videos in spotify

  • Casual Listener
  • Hi there   i jst recently knew thar spotify has a videos option and it says i can find it in browse but there is no videos option in my browse tab so please help i really love the concept of v...
  • erwinsiron
  • Casual Listener
  • 1504 Views
  • 6 replies
  • 5 likes
  • 1504 Views
  • 6 replies
  • 5 likes

Superuser Contribution Playlist loaded and only plays around 12 seconds of every song ?

PlanFree/PremiumCountry Devicephone samsung9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device phone samsung9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Melody
  • Community Manager
  • 1200 Views
  • 1 replies
  • 0 likes
  • 1200 Views
  • 1 replies
  • 0 likes

Solved!! App doesn't remember last.fm-settings

Because of the recent problems with last.fm-scrobbling I deactivated the internal scrobbling-feature in Spotify. It works very well with the desktop app but my Android-App doesn't save the option and reminds me again and again that my last.fm name an...

  • Roadie
  • Because of the recent problems with last.fm-scrobbling I deactivated the internal scrobbling-feature in Spotify. It works very well with the desktop app but my Android-App doesn't save the option and...
  • Merowinger
  • Roadie
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Infinte black screen

So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app!I have tried to get this app to work on 3 different devices- all choke after "login" and go to a black screen.This so isn't...

  • Newbie
  •     So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app! I have tried to get this app to work on 3 different de...
  • Ac38
  • Regular
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes