Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202215 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202215 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546918 Views

78 replies

3 likes

  • 546918 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454767 Views

571 replies

38 likes

Account
Free
  • 454767 Views
  • 571 replies
  • 38 likes

Solved!!Superuser Contribution Spotify CRASHING

PlanPremiumCountry BRAZILDeviceSamsung Galaxy S8 PlusOperating SystemAndroid Oreo My Question or Issue Since last 2 uptades (Now I'm using version 8.4.77.779) Spotify just crashes after 15 ou 20 seconds. Its not possible to listen any music since eve...

Casual Listener

Plan Premium Country  BRAZIL Device Samsung Galaxy S8 Plus Operating System Android Oreo   My Question or Issue  Since last 2 uptades (Now I'm using version 8.4.77.779) ...

Peter

Spotify Legend

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing and/or working

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the last three days, Spotify randomly (mostly just after a few seconds) stops playing a song or crashes completely. ...

Newbie

Plan Premium Country  Netherlands Device Samsung Galaxy S6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  For the last three days, Spot...

Peter

Spotify Legend

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue with loading albums

PlanPremium 8.4.75.670CountryAustriaDeviceSamsung Note 8Operating SystemAndroid 8 My Question or IssueNot quite sure when the issue first appeard but I currently hace to select an album twice to get it to load. When I click on an album the first time...

Newbie

Plan Premium 8.4.75.670 Country Austria Device Samsung Note 8 Operating System Android 8   My Question or Issue Not quite sure when the issue first appeard but I currently hace to sele...

Peter

Spotify Legend

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify tells me I'm offline but I'm not.

Hello,I got a googl pixel 2 and occasionally my Spotify will say I'm offline and I definitely have internet and the box to turn that on and off is definitely set to be online. The only way I can fix this is uninstall the app and reinstalled. Any help...

Newbie

 Hello, I got a googl pixel 2 and occasionally my Spotify will say I'm offline and I definitely have internet and the box to turn that on and off is definitely set to be online. The only way I ...

Peter

Spotify Legend

893 Views

1 replies

1 likes

  • 893 Views
  • 1 replies
  • 1 likes

Sound goes down when another in app makes a sound

I like to listen to music on spotify while I learn languages with Duolingo. But it us pretty annoying that the volume keeps changeing for a split second when ever Duolingo makes a sound. I put the volume low enough to understand the other app, i dont...

Newbie

I like to listen to music on spotify while I learn languages with Duolingo. But it us pretty annoying that the volume keeps changeing for a split second when ever Duolingo makes a sound. I put the vo...

909 Views

0 replies

1 likes

  • 909 Views
  • 0 replies
  • 1 likes

Spotify App Stops Music While Playing

Hi,So i have an Oppo phone (android) and whenever i start a session of listening to music maybe after the first or fourth song while it's still playing it will stop, and when i go to the app it shows a black screen with the options of Play/Pause/Skip...

Newbie

Hi, So i have an Oppo phone (android) and whenever i start a session of listening to music maybe after the first or fourth song while it's still playing it will stop, and when i go to the app it sho...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Suggested songs and advert's

I would like a legal statement specifically on Spotify use of suggested songs and advertisements. I am tired I'm being forced to listen to suggested songs. They take up 50% of what I listen to. Are completely unrelated to the genre that I'm currently...

Newbie

I would like a legal statement specifically on Spotify use of suggested songs and advertisements. I am tired I'm being forced to listen to suggested songs. They take up 50% of what I listen to. Are c...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Favorite Songs Are Missing

I recently made the switch to Spotify and have encountered nothing but problems. I'm running the version with "Favorite Songs" instead of a normal Library like everyone else I know. I was getting used to the system and noticed on the Android app that...

Newbie

I recently made the switch to Spotify and have encountered nothing but problems. I'm running the version with "Favorite Songs" instead of a normal Library like everyone else I know. I was getting use...

2145 Views

0 replies

1 likes

  • 2145 Views
  • 0 replies
  • 1 likes

Album play

PlanFree My Question or IssueWhen I choose an album and press "shuffle play" Spotify includes in the playing queue tracks from other albums too. Why? Is it normal? In the past I only got played tracks from the chosen album. Thanks.

Regular

Plan Free   My Question or Issue When I choose an album and press "shuffle play" Spotify includes in the playing queue tracks from other albums too. Why? Is it normal? In the past I only got...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Superuser Contribution Repeat button moved from now playing screen

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid I just updated to Android version 9, and my Spotify version is 8.4.67.886 armV7. Today when I went to play some music, I noticed some interface changes. Specifically on the Playing scr...

Regular

Plan Premium Country  USA Device Google Pixel 2 Operating System Android   I just updated to Android version 9, and my Spotify version is 8.4.67.886 armV7. Today when I went t...

dbeeve2707

Casual Listener

5135 Views

13 replies

18 likes

  • 5135 Views
  • 13 replies
  • 18 likes

I can't dowload music on my mobile - Premium account

Hi Everyone, I have a premium account. I'd like to download music in order to listen to it when my mobile is offline. It looks to be impossible and I d'ont understand why.When I click on dowload music on the button closed to the playlist, it says go ...

Casual Listener

  Hi Everyone,   I have a premium account.   I'd like to download music in order to listen to it when my mobile is offline. It looks to be impossible and I d'ont understand why. ...

Jose_M

Spotify Star

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

Connection issue with Android and Denon

My Question or Issue Hi guys,I have owned iPhone's for the last number of years and have never had an issue connecting to my Denon 3300.Recently I fancied a change and purchased a Samsung S9 but I can't get it to connect at all,I have the latest firm...

Casual Listener

    My Question or Issue  Hi guys,I have owned iPhone's for the last number of years and have never had an issue connecting to my Denon 3300. Recently I fancied a change and purcha...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Superuser Contribution Let us change back to the previous play page with fully visible album art.

Now the play page zooms into the album art and blocks out a lot of the art. Please let us go back to having the full album art in view on the play page like before instead of it only being zoomed in as the only option.

Music Fan

Now the play page zooms into the album art and blocks out a lot of the art. Please let us go back to having the full album art in view on the play page like before instead of it only being zoomed in ...

Guido

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Artist Drop Down Selection

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can't seem to enable this PlanPremiumCountry UKDeviceL...

Newbie

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can...

Jose_M

Spotify Star

708 Views

1 replies

1 likes

  • 708 Views
  • 1 replies
  • 1 likes

Display Player problem

PlanPremium CountryIsrael DeviceOneplus 5t Operating SystemAndroid Oreo 8.1 My Question or Issue I use Spotify. In Hebrew. When I get into the player. And slide the device on the side. The song image and player buttons are one above the other

Regular

Plan Premium   Country Israel   Device Oneplus 5t   Operating System Android Oreo 8.1   My Question or Issue  I use Spotify. In Hebrew. When I get into the ...

Tamirbn

Regular

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify in Dubai

PlanFreeCountryDubai Device(Samsung Galaxy S6)Operating System(Android Naugat) My Question or IssueI can't log in my account it says "Enjoying you trip? to listen abroad for more that 14 days, tell us where you are at Spotify.com"

Casual Listener

Plan Free Country Dubai  Device (Samsung Galaxy S6) Operating System (Android Naugat)   My Question or Issue I can't log in my account it says "Enjoying you trip? to listen abroad...

Katerina

Spotify Legend

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Playback issues for local music

PlanPremiumCountryGermany DeviceSamsung galaxy s9 plusOperating SystemAndroid 8.0 My Question or Issue I imported some local files to Spotify on Android. I can play them, but for some Tracks I am having issues with the transition to the next track. I...

Music Fan

  Plan Premium Country Germany    Device Samsung galaxy s9 plus Operating System Android 8.0   My Question or Issue  I imported some local files to Spotify on And...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

Behind The Lyrics doesn‘t work

PlanPremiumGermany DeviceSamsung Galaxy s7 EdgeOperating System Android 8.0.0 I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and tried Songs from the „behind the lyrics“ Playlist but still nothing. I also did the sa...

Visitor

Plan Premium Germany   Device Samsung Galaxy s7 Edge Operating System  Android 8.0.0   I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and ...

user-removed

Not applicable

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes

Spotify not appearing in Galaxy Apps South Korea

PlanPremiumCountry South KoreaDeviceSamsung Galaxy S7 Active/Galaxy WatchMy Question or IssueI live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and want to download the Spotify App through Galaxy Apps, but it isn't ava...

Newbie

Plan Premium Country  South Korea Device Samsung Galaxy S7 Active/Galaxy Watch My Question or Issue I live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and ...

1066 Views

0 replies

2 likes

  • 1066 Views
  • 0 replies
  • 2 likes