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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847246 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847246 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16209 Views
  • 3 replies
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  • 16209 Views
  • 3 replies
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Why is my search history limited?

On my previous phone, I did not have this issue. But when I got my new phone the search history got messed up. I can only search for ten things and if I search for an eleventh thing the item on the bottom gets removed.

  • Newbie
  • On my previous phone, I did not have this issue. But when I got my new phone the search history got messed up. I can only search for ten things and if I search for an eleventh thing the ite...
  • 413 Views
  • 0 replies
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  • history
    s8+
    Search
  • 413 Views
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"Favourite Songs" playlist not full saved songs list

It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "hearted" for some reason (even though they should be). N...

  • Gig Goer
  • It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "heart...
  • 485 Views
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  • 485 Views
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Superuser Contribution CAN'T LISTEN PLAYLIST IN OFFLINE MODE

After download a playlist, green arrow appears on my phone, I select offline mode and I can not listen the music. I already re-install de App but is not working properly.

  • Newbie
  • After download a playlist, green arrow appears on my phone, I select offline mode and I can not listen the music. I already re-install de App but is not working properly.  
  • user-removed
  • Not applicable
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution SE ME BORRAN LAS CANCIONES DESCARGADAS

Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.

  • Newbie
  • Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.
  • user-removed
  • Not applicable
  • 3480 Views
  • 1 replies
  • 1 likes
  • 3480 Views
  • 1 replies
  • 1 likes

How to save to SD Card

Hey,The manual settings says that I can store my music on a CD card.I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already searched in the institutions, but not found.Can you help with this. M...

  • Newbie
  •   Hey, The manual settings says that I can store my music on a CD card. I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already search...
  • 282 Views
  • 0 replies
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  • Android
    Samsung S7
    Sd kaart
  • 282 Views
  • 0 replies
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Android Nougat offline shortcut

hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not working.notifications and all permissions are allo...

  • Newbie
  • hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not...
  • 368 Views
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  • 368 Views
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Superuser Contribution I can log in to Spotify through my MacBook air but I can't log in through my android phone. Pls help

All these days I was able to use Spotify through my android phone but all of a sudden it does not allow me to log in as it says "incorrect password or username." However, when I use the same password and username for my Mac and it logs in. Please hel...

  • Newbie
  • All these days I was able to use Spotify through my android phone but all of a sudden it does not allow me to log in as it says "incorrect password or username." However, when I use the same password...
  • user-removed
  • Not applicable
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Help Me

I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.

  • Newbie
  • I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.
  • 175 Views
  • 0 replies
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  • 175 Views
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Disabling Bluetooth Auto Start

Hello, Whenever I connect my phone to my car stereo using bluetooth, the Spotify app opens and begins playing music from where I last left off. I don't want this behavior. I often listen to podcasts, and use a different app for that. Spotify will ove...

  • Newbie
  • Hello,   Whenever I connect my phone to my car stereo using bluetooth, the Spotify app opens and begins playing music from where I last left off. I don't want this behavior. I often listen to ...
  • Wi_liam
  • Newbie
  • 2445 Views
  • 2 replies
  • 8 likes
  • 2445 Views
  • 2 replies
  • 8 likes

Superuser Contribution Se reinicia teléfono repetidamente.

Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh dado cuenta que solo pasa con SPOTIFY pues otros arc...

  • Newbie
  • Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh d...
  • user-removed
  • Not applicable
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Spotify updates deleted downloaded music

Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted. My playlists don't get **bleep** up or anything, but it takes awhile to re-download all 1000+ songs. Anybody else experience this? Any...

  • Regular
  • Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted.     My playlists don't get **bleep** up or anything, but it takes awhi...
  • 202 Views
  • 0 replies
  • 1 likes
  • 202 Views
  • 0 replies
  • 1 likes

semi-unlink device - disable notification with what I'm listening on my computer

Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notification on my android device with information of the curr...

  • Casual Listener
  • Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notificatio...
  • 250 Views
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  • 250 Views
  • 0 replies
  • 0 likes

Spotify closes when starting runtastic activity

Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that records sport activity (runtastic or strava). I did a...

  • Casual Listener
  • Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that re...
  • 502 Views
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  • 502 Views
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Bug when advance the music

Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music.Please, help to resolve this problemSorry for my English, I'm b...

  • Casual Listener
  • Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music. Please, he...
  • 152 Views
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  • 152 Views
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Spotify Free songs stuck in play list

When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any thing.

  • Newbie
  • When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any t...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

App Opens by Itself

Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it. Thank you

  • Casual Listener
  • Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it.   Th...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
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Podcast controls missing since update

A few weeks ago there was an update to the podcast player, and now most of my favourite podcasts have no visible control buttons (to fast forward, rewind etc.)It seems to depend on how much information the podcast creators put in each preview - this ...

  • Regular
  • A few weeks ago there was an update to the podcast player, and now most of my favourite podcasts have no visible control buttons (to fast forward, rewind etc.) It seems to depend on how much infor...
  • deano_nz
  • Regular
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes

Bring back artist radio

My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Please bring it back!

  • Visitor
  • My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Ple...
  • user-removed
  • Not applicable
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
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Why did spotify remove access to play personalized playlist of saved songs in the new update

This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?

  • Roadie
  • This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?
  • MattSuda
  • Spotify Star
  • 666 Views
  • 1 replies
  • 1 likes
  • 666 Views
  • 1 replies
  • 1 likes

Large playlist: jump to current song?

How do I do this?

  • Newbie
  • How do I do this?
  • MattSuda
  • Spotify Star
  • 1415 Views
  • 1 replies
  • 3 likes
  • 1415 Views
  • 1 replies
  • 3 likes