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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110951 Views

26 replies

3 likes

  • 110951 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223385 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223385 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580428 Views

79 replies

3 likes

  • 580428 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477923 Views

577 replies

40 likes

Account
Free
  • 477923 Views
  • 577 replies
  • 40 likes

Nowhere near the 3333 Song limit yet can't even save an album??

PlanPremium Family PlanCountry UKDeviceSamsung Galaxy 9Operating SystemAndroid N My Question or Issue There's no way I've downloaded 3333 tracks to my phone but I keep getting the "Epic Collection..." thing. Really annoying. I've tried logging out, c...

Newbie

Plan Premium Family Plan Country  UK Device Samsung Galaxy 9 Operating System Android N   My Question or Issue  There's no way I've downloaded 3333 tracks to my phone but I k...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Android app bugs

PlanPremiumCountryUS DeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or Issue When clicking on an album in the Android application, I am notnbrought to the album page but I see a loading icon. The loading icon does not disappear. If I th...

Casual Listener

Plan Premium Country US   Device Google Pixel XL Operating System Android Pie   My Question or Issue  When clicking on an album in the Android application, I am notnbrought ...

GrasbergerM

Casual Listener

968 Views

2 replies

0 likes

Android
Android 9.0
bug
  • 968 Views
  • 2 replies
  • 0 likes

Solved!! Wear OS Spotify App

PlanPremiumCountry NetherlandsDeviceOneplus6, Ticwatch ProOperating SystemAndroid pie, no remaining updates on the ticwatch pro My Question or Issue This week there should be an update rolled out that will introduce the Spotify app for Wear OS, but I...

Casual Listener

Plan Premium Country  Netherlands Device Oneplus6, Ticwatch Pro Operating System Android pie, no remaining updates on the ticwatch  pro   My Question or Issue  This week...

Dariett

Casual Listener

3881 Views

8 replies

6 likes

  • 3881 Views
  • 8 replies
  • 6 likes

SD card corrompido após atualização

PlanPremiumCountry BrazilDevice(Asus zen phone 3)Operating System(Android Oreo) My Question or Issue Armazeno os dados do cache do spotify em um cartão sd e já perdi dois cartões de memória devido a atualizações do app, dados do cache são corrompidos...

Newbie

Plan Premium Country  Brazil Device (Asus zen phone 3) Operating System (Android Oreo)   My Question or Issue  Armazeno os dados do cache do spotify em um cartão sd e já...

379 Views

0 replies

2 likes

  • 379 Views
  • 0 replies
  • 2 likes

[Android] In my playlists, the username are numbers

Plan: PremiumCountry: MexicoDevice: Huawei P Smart How can I get my name to appear instead of numbers in my playlist? Already try to close and open session several times. My account is logged with Facebook.

Newbie

Plan: Premium Country: Mexico Device: Huawei P Smart     How can I get my name to appear instead of numbers in my playlist? Already try to close and open session several time...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Chromebox and can not start Spotify

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

Casual Listener

I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar)   When I try to start the Spotify App, it look like this. Why is Spotify...

LIF123

Casual Listener

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Reporting explicit content doesn't work

Hi, I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow). I just got a song in one of my daily mixes that contains explicit content, both in lyrics and albu...

Newbie

Hi,   I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow).     I just got a song in ...

1854 Views

0 replies

43 likes

  • 1854 Views
  • 0 replies
  • 43 likes

Superuser Contribution Bug: Song does not update with wifi speaker

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 9 My Question or IssueI started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decided I wanted to listen to a podcast, so scrolled through the Browse tab until ...

Casual Listener

Plan Premium Country USA Device Pixel 2 Operating System Android 9   My Question or Issue I started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decide...

Peter

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play after adv

PlanFreeCountryTurkeyDeviceXiaomi Mi6Operating SystemAndroid 8.1.0

Newbie

Plan Free Country Turkey Device Xiaomi Mi6 Operating System Android 8.1.0

Peter

Spotify Legend

812 Views

1 replies

0 likes

advertisement
Android
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spotty on Amazon Fire tablet

Predmium - New Mexico USA Amazon Fire 7" tabletAndroidI have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays one song and then stops. And it seems like the tablet ...

Newbie

Predmium - New Mexico USA Amazon Fire 7" tablet Android I have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays...

Peter

Spotify Legend

1961 Views

1 replies

0 likes

  • 1961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Privacy settings for playlist

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Newbie

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Peter

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

All local music Songs are grey

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7edgeOperating SystemAndroid 8 My Question or Issue So I followed EVERY Step to add local music to my spotify playlist. I am in the same Wifi, I deleted and redownload the songs and App on both devices ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S7edge Operating System Android 8   My Question or Issue  So I followed EVERY Step to add local music to my spotify playli...

707 Views

0 replies

1 likes

  • 707 Views
  • 0 replies
  • 1 likes

Not able to install the new Spotify app on Android wear

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also the latest version of Spotify for my phone.I have a Huawe...

Casual Listener

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also t...

DJCSOofficial

Casual Listener

1471 Views

5 replies

0 likes

Android
Wear OS
  • 1471 Views
  • 5 replies
  • 0 likes

Superuser Contribution problem s8 not searching(keep searching) and volume low

PlanFree/PremiumCountry samsung s8Operating System Android Oreo My Question or Issue i have sinds a long tine a problem with my s8.i cant search anymore i get the circle and it stays searching but dpesnt do anything.the items in my list can i open an...

Casual Listener

Plan Free/Premium Country   samsung s8 Operating System  Android Oreo   My Question or Issue  i have sinds a long tine a problem with my s8. i cant search anymore i...

Jemi

Spotify Legend

1001 Views

3 replies

0 likes

s8
Spotify
  • 1001 Views
  • 3 replies
  • 0 likes

Spotify App on Android Extremely Buggy Since Update of Sept. 2018

PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 8.0.0 Since the last update I've had the following problems with the app:- Songs stop playing at random- The now-playing widget is gone- I can no longer skip to the next song thro...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy S8   Operating System Android 8.0.0   Since the last update I've had the following problems with the app: - Songs s...

wackykhaki

Regular

13346 Views

19 replies

49 likes

Android
Samsung galaxy s8
  • 13346 Views
  • 19 replies
  • 49 likes

UX Bug with dynamic playlists

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid My Question or IssueI'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to only use data on wifi. However, every week, when the above playlists change, i...

Newbie

Plan Premium Country USA Device Pixel XL Operating System Android   My Question or Issue I'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to on...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Playing from Search

PlanPremiumCountry UsDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue After upgrading to Spotify 8.4.77.779 I can no longer play more than one song from search. Prior to the update, I would search "(artist) Christmas" and it would...

Newbie

Plan Premium Country  Us Device Samsung Galaxy S8+ Operating System Android   My Question or Issue  After upgrading to Spotify 8.4.77.779 I can no longer play more than one s...

495 Views

0 replies

1 likes

  • 495 Views
  • 0 replies
  • 1 likes

How do i stop shuffle play

PlanFreeCountry Australia Device(Samsung Galaxy 9 My Question or Issue How do i stop the shuffle play i cant see any croosed arrows. And how do i listen only to the songs i added in my playlist not added the ones spotify added

Newbie

  Plan Free Country  Australia  Device (Samsung Galaxy 9     My Question or Issue  How do i stop the shuffle play i cant see any croosed arrows. And how do i l...

Olit2000

Casual Listener

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Why we can't choose the song we want to play?

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and other Premium future, but this is too much. So I wonder why...

Casual Listener

Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and oth...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Playing a track from What's App.

PlanPremiumCountryUK DeviceSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App, I will click on it, it will take me to Spotify and it will just pose the green loadi...

Casual Listener

Plan Premium Country UK  Device Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Intermittent issue : When someone shares a track with me via What's App...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes