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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6970 Views

0 replies

7 likes

  • 6970 Views
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  • 7 likes

App does not work correctly on Samsung S8

PlanPremiumCountry Samsung S8Operating SystemAndroid Oreo My app does not change display with the changing song, it displays the play icon even when the track is playing or will continue to display the pause icon when it shouldn't. It doesn't properl...

Newbie

Plan Premium Country  Samsung S8 Operating System Android Oreo   My app does not change display with the changing song, it displays the play icon even when the track is playing or wi...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Can't shuffle local songs on mobile

PlanPremiumCountry SwedenDeviceSamsung galaxy 5 neoOperating SystemAndroid My Question or Issuescreenshot I have local files on my computer that I've synced to my phone. I used to be able to play them just fine. Now the local songs are greyed out and...

Newbie

Plan Premium Country  Sweden Device Samsung galaxy 5 neo Operating System Android   My Question or Issue screenshot  I have local files on my computer that I've synced to ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Músicas

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Newbie

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Bittencourt

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Spotify App on Android Extremely Buggy Since Update of Sept. 2018

PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 8.0.0 Since the last update I've had the following problems with the app:- Songs stop playing at random- The now-playing widget is gone- I can no longer skip to the next song thro...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy S8   Operating System Android 8.0.0   Since the last update I've had the following problems with the app: - Songs s...

wackykhaki

Regular

12259 Views

19 replies

49 likes

Android
Samsung galaxy s8
  • 12259 Views
  • 19 replies
  • 49 likes

"Playing from your library" doesn't show current song

PlanFamily PremiumCountry USA DeviceSamsung S9+Operating SystemAndroid OreoSpotify Version8.4.70.666 armV7 My Question or Issue While playing songs, the "currently playing" song doesn't change. I hear the next song, but it isn't displaying properly. ...

Casual Listener

Plan Family Premium Country  USA   Device Samsung S9+ Operating System Android Oreo Spotify Version 8.4.70.666 armV7   My Question or Issue  While playing songs,...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Forward a song doesn't work. Song start from beginning.

PlanPremiumCountry Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account.DeviceHTC 12+Operating SystemAndroid Oreo Issue Can't forward a song. It's start from begin again instead of forwardin...

Casual Listener

Plan Premium Country  Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account. Device HTC 12+ Operating System Android Oreo ...

TomLegend

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Bugs and Issues

PlanPremiumCountry IrelandDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Having serious issues with spotify Android lately including the following, please can you provide a working update:Notification controls disappeared from lockscreen – forcing...

Newbie

Plan Premium Country  Ireland Device Samsung Note 8 Operating System Android 8.0.0   Having serious issues with spotify Android lately including the following, please can you provi...

AeroZ

Composer

3384 Views

1 replies

2 likes

  • 3384 Views
  • 1 replies
  • 2 likes

Podcast Download Management

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue With the most recent update did Spotify remove the download manager for podcasts? Now its a pain to manage and quickly download podcasts.

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  With the most recent update did Spotify remove the do...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
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Problème connexion Spotify premium family

Bonjour, je suis connecté depuis plusieurs mois sur notre compte Spotify premium family. J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le owner mais quand je rentre mes données j’ai un message d’erreur qui...

Newbie

Bonjour,  je suis connecté depuis plusieurs mois sur notre compte Spotify premium family.  J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le own...

810 Views

0 replies

1 likes

  • 810 Views
  • 0 replies
  • 1 likes

Sd card problems

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web.Every time I select my sd card in the spotify options menu, the songs download fine for a while, the suddenly the sd card option dissap...

Casual Listener

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web. Every time I select my sd card in the spotify options menu, the songs download fin...

puckiyo611

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Solved!! Previews

I have just upgraded my android phone and tried to start another premium profile. What is going on with this software! PlanFree CountryUK Operating SystemAndroid My Question or Issue Problems Won't let me listen to full songs. The lay out has changed...

Casual Listener

I have just upgraded my android phone and tried to start another premium profile.      What is going on with this software!            Plan Free...

AnnieA

Casual Listener

768 Views

2 replies

0 likes

preview
  • 768 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't scrub in track after selecting next

PlanPremiumCountry CHDeviceAsus Zenfone AROperating SystemAndroid 7.0 My Question or IssueAfter selecting the next song in an album in the player view, scrubbing doesn't work anymore. Going back to the album and selecting the song there fixes the pro...

Casual Listener

Plan Premium Country  CH Device Asus Zenfone AR Operating System Android 7.0   My Question or Issue After selecting the next song in an album in the player view, scrubbing doesn't...

Jemi

Spotify Legend

1825 Views

3 replies

0 likes

Next
Scrub
scrubbing
  • 1825 Views
  • 3 replies
  • 0 likes

Can't seek music via Bluetooth

PlanFree/PremiumCountryPOLANDDeviceXiaomi mi4cOperating SystemAndroid 7.0 My Question or Issue Can't seek music through my car radio. It's Volkswagen Composition Media and it says "this operation is unavailable" when I want to seek music on spotify v...

Newbie

Plan Free/Premium Country POLAND Device Xiaomi mi4c Operating System Android 7.0   My Question or Issue  Can't seek music through my car radio. It's Volkswagen Composition Media a...

431 Views

0 replies

0 likes

  • 431 Views
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Increased limit to 10K songs for up to 5 devices

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Visitor

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Loxer

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

App crashes when playing music

PlanFree/PremiumCountry DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the middle of a song the app crashes and I have to unlock my phone again and start the app in order to play music. Very an...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     In the middle of a song ...

Billy-J

Spotify Star

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify very slow

PlanPremiumCountry USADeviceSamsung Galaxy S7 My Question or Issue When I open Spotify, it takes forever to load any of my playlists, even if they're saved. Half the time I attempt to add a song to the queue, it tells me "You must be online to see th...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S7   My Question or Issue  When I open Spotify, it takes forever to load any of my playlists, even if they're saved. Half the ti...

Heyh

Regular

1091 Views

2 replies

2 likes

  • 1091 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music stops or volume goes down when listening on background

PlanFree/PremiumCountry France DeviceHuawei P10 liteOperating SystemAndroid My Question or IssueHello,I have a problem with the app when I go on internet in the same time. The music stops if there is a video on the internet tab even if I don't watch ...

Newbie

Plan Free/Premium Country  France  Device Huawei P10 lite Operating System Android    My Question or Issue Hello, I have a problem with the app when I go on internet in...

TomLegend

Spotify Legend

808 Views

1 replies

0 likes

Android
music stops
volume bug
  • 808 Views
  • 1 replies
  • 0 likes