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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202800 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202800 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547685 Views

78 replies

3 likes

  • 547685 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455509 Views

571 replies

38 likes

Account
Free
  • 455509 Views
  • 571 replies
  • 38 likes

Spotify not appearing in Galaxy Apps South Korea

PlanPremiumCountry South KoreaDeviceSamsung Galaxy S7 Active/Galaxy WatchMy Question or IssueI live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and want to download the Spotify App through Galaxy Apps, but it isn't ava...

Newbie

Plan Premium Country  South Korea Device Samsung Galaxy S7 Active/Galaxy Watch My Question or Issue I live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and ...

1067 Views

0 replies

2 likes

  • 1067 Views
  • 0 replies
  • 2 likes

Where can I find blocked/hidden songs?

I accidentally blocked a recommended track and now I want to find it .

Newbie

I accidentally blocked a recommended track and now I want to find it .

1854 Views

0 replies

20 likes

  • 1854 Views
  • 0 replies
  • 20 likes

I am unable to pull up the Queue.

DeviceG6Operating SystemAndroid My Question or Issue I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen. I am can not access it to see whats there even emidiatly adding something to the queue

Newbie

    Device G6 Operating System Android   My Question or Issue  I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen....

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Solved!! I don't have the back button for music?

Plan: FreeDevice: Samsung Galaxy A5 2017Operating System: Android 8.0 My Question or Issue:As the title says, if I want to go back to the previous song I don't have the back button, is just disabled. Why?

Casual Listener

Plan: Free Device: Samsung Galaxy A5 2017 Operating System: Android 8.0   My Question or Issue: As the title says, if I want to go back to the previous song I don't have the back button, is...

Jose_M

Spotify Star

3331 Views

1 replies

1 likes

  • 3331 Views
  • 1 replies
  • 1 likes

Restart required when changing internet source

PlanPremiumCountry uk Devicemoto g4Operating SystemAndroid 8.0 My Question or Issue Quite often a restart is required when going from wifi -> 4G or vica versa whilst spotify is open. When searching for an artist is will take a long time loading and e...

Newbie

Plan Premium Country uk   Device moto g4 Operating System Android 8.0  My Question or Issue  Quite often a restart is required when going from wifi -> 4G or vica versa whil...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Android design problem

Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture My phone model General Mobile Gm8 Android version is 8.1 oreo. 8.1 When the oreo update came this was the wayIt's in the p...

Regular

   Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture   My phone model General Mobile Gm8 Android versio...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Different layout of the app

noPlanFreeCountry LatviaDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue Hello. For some time now the layout of my app has been different than everyone else's I know. This appeared back when I had Premium. Now I can't see the full cover...

Casual Listener

noPlan Free Country  Latvia Device Nokia 5 Operating System Android Oreo   My Question or Issue  Hello. For some time now the layout of my app has been different than everyon...

935 Views

0 replies

0 likes

  • 935 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Empty home page

PlanFreeCountry CanadaDeviceOneplus 6Operating SystemOxygen My Question or IssueSince a few days my home page is empty, I have no recommandations or others (see the screenshot)... I tried uninstall the app et reboot the phone but nothing has changed....

Casual Listener

  Plan Free Country  Canada Device Oneplus 6 Operating System Oxygen   My Question or Issue Since a few days my home page is empty, I have no recommandations or others (see ...

Toitoine

Casual Listener

5546 Views

2 replies

0 likes

  • 5546 Views
  • 2 replies
  • 0 likes

Restart a playlist

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist? Android

Newbie

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist?   Android  

5231 Views

0 replies

0 likes

  • 5231 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify only plays one song

PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 9Operating SystemiOS 10My Question or IssueWhen I'm for example looking for music by Coldplay and I want to play the whole list of their songs, there is actually only no song in the wueue and it...

Newbie

Plan Premium Country  The Netherlands  Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue When I'm for example looking for music by Coldplay and I want to play th...

Peter

Spotify Legend

899 Views

1 replies

0 likes

One song
queue
  • 899 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual big galaxy s5 neo

PlanPremiumCountry DeviceGalaxy s5 neoOperating SystemAndroid My Question or Issue Since a little while my app crash when i want to change the playlist

Newbie

Plan Premium Country   Device Galaxy s5 neo Operating System Android   My Question or Issue  Since a little while my app crash when i want to change the playlist

Peter

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium problem

PlanPremiumCountry PortugalDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueHello, i have a premium account and lately its not working properly. Everytime that i Sart Spotify it download all the músic that i have In my library, th...

Newbie

  Plan Premium Country  Portugal Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Hello, i have a premium account and lately its not working proper...

Peter

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange glitch where image is frozen on screen

PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or Issue As you can see in the image, that's what my spotify looks like most of the time now. If i start playing a song, leave the app for a bit then come back. It looks...

Casual Listener

Plan Premium Country  US Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue  As you can see in the image, that's what my spotify looks like most of the...

Peter

Spotify Legend

887 Views

2 replies

0 likes

  • 887 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline/confused account

PlanPremium (my own account, not through Facebook) Device1+ 5tOperating SystemAndroid 8.1.0 My Question or Issue So Spotify only half worked, it would play songs that I had added to my library (not downloaded) and the home page worked, but search was...

Newbie

  Plan Premium (my own account, not through Facebook)   Device 1+ 5t Operating System Android 8.1.0   My Question or Issue  So Spotify only half worked, it would play so...

Peter

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to save albums

PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueI've just signed up for a premium account, and managed to save 2 albums. I'm unable to save any more. When I hit the save button, it changes to saved, but will ...

Newbie

Plan Premium Country UK Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue I've just signed up for a premium account, and managed to save 2 albums. I'm unable ...

Peter

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Screen unlocked while playing the app

Device: Sony Xperia SAOperating System: Android 7.0Plan: Premium trial My Question or Issue While the app was on, my phone screen was unlocked and I had to manual lock it again. It happened almost everytimes I play music in Spotify. How can I fix it?...

Newbie

  Device: Sony Xperia SA Operating System: Android 7.0 Plan: Premium trial   My Question or Issue  While the app was on, my phone screen was unlocked and I had to manual loc...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Autoplay Not Working on Android

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or IssueAutoplay not working automatically, stops at the end of the playlist unless I press the next button 6 - 10 times, and then autoplay kicks in, but does ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue Autoplay not working automatically, stops at the end of the playlist...

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
  • 0 likes

Monthly Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month? If it's really who listen to the artist every month, if someone listening to the song from a...

Casual Listener

Hello, i just want to know, is monthly listener based on who press the heart button on the arstist page or it's really who listen to that artist every month?   If it's really who listen to the...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Spotify Connect - better Volume adjusting in Desktop and Android app

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected to the media volume contoll on the device that is ...

Newbie

Volume adjusting is disgusting when using Spotify Apps with Spotify Connect and when having HiFi. Could Volume Controll be set more accurate (Implement a greater Volume Bar) or better, interconnected...

412 Views

0 replies

1 likes

  • 412 Views
  • 0 replies
  • 1 likes

My home screen has gone blank but all the other app funtions work.

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue My home page has gone blank. Everything else works fine. I used to enjoy the daily mixes which have now disappeared along with my home screen (becau...

Casual Listener

Plan Free Country United States Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  My home page has gone blank. Everything else works fine. I used to ...

songassistant

Composer

7758 Views

3 replies

6 likes

Android
Blank
blank home
blank home screen
Samsung
  • 7758 Views
  • 3 replies
  • 6 likes