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Changed fone - lost account

Changed fone - lost account


I dropped my new S6 fone and had to get a replacement.  My replacement wont recognise that I have a premium account and so has none of my saved playlists or tunes.  Any ideas what I need to do next?

1 Reply

Hi. Is your phone provider giving you a special spotify premium account?. If so, you should check with them about this. Cause maybe is another phone but you are using the same number I guess.

Otherwise you need to log in using your account by entering your mail address or your facebook.

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