Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387843 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?
When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?
228 Views
0 replies
0 likes
Hello there, I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortunately I'm limited to 150 GB bandwidth per month and don't w...
Hello there, I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortu...
324 Views
0 replies
0 likes
Hi team, I just purchased a new Philips SmartTV - running Android1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on talets/phones. Network was okay. 2. I uninstalled the Spotify Co...
Hi team, I just purchased a new Philips SmartTV - running Android 1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on ta...
233 Views
0 replies
0 likes
Como hago? Instale premium por 3 meses y no me lo activa.
Como hago? Instale premium por 3 meses y no me lo activa.
209 Views
0 replies
0 likes
Hello,is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither tablets I can play individual songs, only the #?$@ s...
Hello, is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither...
414 Views
0 replies
0 likes
Please email if you can help thank you kim
Please email if you can help thank you kim
Regular
724 Views
9 replies
0 likes
There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal customer for years but this is complete bull. Please h...
There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal cus...
Casual Listener
603 Views
2 replies
0 likes
What's the point in having spotify if songs skip just like CD'S?
What's the point in having spotify if songs skip just like CD'S?
Casual Listener
278 Views
1 replies
0 likes
Hi. As the above says. Please help!+
Hi. As the above says. Please help!+
310 Views
0 replies
0 likes
Hello, In one of the last updates, Spotify stopped using my external SD card (I specifically bought 64GB for Spotify).I followed the instructions (uninstalled app, restarted phone, installed app). But still the playlists are sync'ed to internal stora...
Hello, In one of the last updates, Spotify stopped using my external SD card (I specifically bought 64GB for Spotify). I followed the instructions (uninstalled app, restarted phone, install...
528 Views
0 replies
0 likes
I am considering upgrading to Spotify Premium, but I do not think it is feasible due to memory constraints on my Motorola Moto G (Third Generation). It has 8 GB of internal memory and 32 GB of SD memory. I am aware that in order to use Spotify in 'of...
I am considering upgrading to Spotify Premium, but I do not think it is feasible due to memory constraints on my Motorola Moto G (Third Generation). It has 8 GB of internal memory and 32 GB of SD mem...
620 Views
0 replies
0 likes
After updating my phone Spotify crashes after the login screen. It will get to the "running" screen and then close by itself rather than crashing. Was wondering if anyone could help
After updating my phone Spotify crashes after the login screen. It will get to the "running" screen and then close by itself rather than crashing. Was wondering if anyone could help
Community Legend
727 Views
1 replies
0 likes
Hey, so my Chromecast (first gen) just updated as did my Spotify app on my Moto G (third gen) running Lollipop. From what I can see I should have the ability now to cast what's playing in Spotify but nothing is appearing in the device list within the...
Hey, so my Chromecast (first gen) just updated as did my Spotify app on my Moto G (third gen) running Lollipop. From what I can see I should have the ability now to cast what's playing in Spotify but...
Not applicable
681 Views
3 replies
0 likes
So pretty much I add local files to my spotify on my computer, and it just says waiting to download and it just wont even download any songs in those playlists. I just downloaded all my music over after I uninstalled the app and reinstalled it. So, I...
So pretty much I add local files to my spotify on my computer, and it just says waiting to download and it just wont even download any songs in those playlists. I just downloaded all my music over af...
346 Views
0 replies
0 likes
Hi all, I can login fine on the webplayer. BUT the same login isn't working on:- the mac app- android app on Huawei phone- abdroid app on Samsung galaxyFor information, about 2 weeks ago, I could login on everything, havent changed anything. I live i...
Hi all, I can login fine on the webplayer. BUT the same login isn't working on: - the mac app - android app on Huawei phone - abdroid app on Samsung galaxy For information, about 2 wee...
289 Views
0 replies
0 likes
I can't stand Spotify connect, I'll be listening to my music, then it connects to my pc, then I have to switch back to my phone. Then randomly it'll do it again. Its an annoying feature that needs to be changed, I bought the service, I still pay for ...
I can't stand Spotify connect, I'll be listening to my music, then it connects to my pc, then I have to switch back to my phone. Then randomly it'll do it again. Its an annoying feature that needs to...
Community Legend
399 Views
1 replies
0 likes
I just want to know if i can please recive a refund because i signed up for premium but i cancled right away because it cost too much and it turns out i can not afford it right now
I just want to know if i can please recive a refund because i signed up for premium but i cancled right away because it cost too much and it turns out i can not afford it right now
Community Legend
621 Views
1 replies
0 likes
Dear Santa, I know what i want for Xmas.I have 170 or so songs downloaded into a playlist on my Android phone. Same songs play all the time.Santa, what would be REALLY REALLY good is that on shuffle play, it will play songs randomly, but not repeat a...
Dear Santa, I know what i want for Xmas. I have 170 or so songs downloaded into a playlist on my Android phone. Same songs play all the time. Santa, what would be REALLY REALLY good is that on ...
674 Views
0 replies
0 likes
https://support.spotify.com/es/learn-more/guides/#!/article/sorting-and-filtering/?in=searchIt doesn't work
https://support.spotify.com/es/learn-more/guides/#!/article/sorting-and-filtering/?in=search It doesn't work
347 Views
0 replies
0 likes
Since last updates I noticed that if I am listening to Spotify when someone calls me the playback stops as it should but after the call ends the playback is not resumed. Thisis soo annoying please fix the basic functionality.
Since last updates I noticed that if I am listening to Spotify when someone calls me the playback stops as it should but after the call ends the playback is not resumed. Thisis soo annoying please fi...
341 Views
0 replies
0 likes
