Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115596 Views

27 replies

4 likes

  • 115596 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232480 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232480 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592253 Views

79 replies

3 likes

  • 592253 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486237 Views

580 replies

42 likes

Account
Free
  • 486237 Views
  • 580 replies
  • 42 likes

Is it possible to play a Spotify playlist with Google Now

I like using google now and would find it very convenient to play a playlist via this method.Is this possible?I use it all the time to play a random song that pops into my head but ultimatly then have to use my hands to go back to my playlists that i...

Music Fan

I like using google now and would find it very convenient to play a playlist via this method. Is this possible? I use it all the time to play a random song that pops into my head but ultimatly...

justusiv

Music Fan

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Can't Play Song Using "OK Google" on Moto 360 When Phone Screen is Locked

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I try to play a song using the OK Google voice search...

Regular

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I ...

1075 Views

0 replies

0 likes

android wear
moto360
Nexus 5
  • 1075 Views
  • 0 replies
  • 0 likes

Wrong spotify upgrade

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscribed to premium and pay I see that it updated the ina...

Newbie

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscrib...

549 Views

0 replies

0 likes

Spotify - SENT PREMIUM PAYMENT TO WRONG ACCOUNT
  • 549 Views
  • 0 replies
  • 0 likes

Using Spotify through Arcam docking station

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi system. I am controlling the ipod with my Samsung S5...

Newbie

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi s...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Playlist hit area overlap, cant queue songs

Hello, Not entirely too sure if this is the correct place to post a bug. Bug: Cannot queue song in android on a large playlist. Steps to reproduce:Open a playlist that needs to scrollTry clicking on the three dot hamburger type menu to access add to ...

Casual Listener

Hello,   Not entirely too sure if this is the correct place to post a bug.   Bug:  Cannot queue song in android on a large playlist.   Steps to reproduce: Open a playlist ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Solved!! Lost all saved music.

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to recover my playlist but is their anything i can do ...

Newbie

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to ...

1278496345

Newbie

9224 Views

2 replies

0 likes

  • 9224 Views
  • 2 replies
  • 0 likes

Fcbk accnt-username accnt

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account.Suggestions please.

Visitor

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account. Suggestions please.

user-removed

Not applicable

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Weird Bug

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the screen back, change the song back to the one I sel...

Newbie

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

new songs and artists

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email out to everyone asking what songs to add this mont...

Newbie

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Login from a different country

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is not listed in your website. So, what now? No Viber ...

Newbie

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is ...

357 Views

0 replies

0 likes

Different country
  • 357 Views
  • 0 replies
  • 0 likes

spotify premium not working!!

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Casual Listener

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Nico

Community Legend

684 Views

4 replies

0 likes

  • 684 Views
  • 4 replies
  • 0 likes

sharing music on Facebook from my htc evo

Can I share music to facebook from my HTC EVO ? I have the premium app.....

Newbie

Can I share music to facebook from my HTC EVO ? I have the premium app.....

user-removed

Not applicable

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

7 inch Tablet only plays shuffled songs

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play... Has Spotify changed their policy towards 7 inch tablets? C...

Visitor

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play....

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Andriod - Can't rearrange songs in playlist

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

Newbie

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

user-removed

Not applicable

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Volume inconsistent

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on my desktop or laptops. Very annoying.

Newbie

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on ...

user-removed

Not applicable

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Some songs downloading over network with option turned off.

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving songs(in same album even) I'll get the gray download i...

Newbie

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving son...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Solved!! Playing whole album immediately

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway through my queue that I'd rather listen to a diffe...

Casual Listener

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway...

Mister_Sherman

Newbie

3333 Views

5 replies

0 likes

  • 3333 Views
  • 5 replies
  • 0 likes

Another day, another bug: Offline music uninstalled.

Another day with Spotify on Android, another bug to waste my time. This has happened a couple of times in my year of premium : all albums downloaded and saved for offline listening have been switched to 'off' and so I have to manually reset the slide...

Roadie

Another day with Spotify on Android, another bug to waste my time.   This has happened a couple of times in my year of premium :  all albums downloaded and saved for offline listening&nbs...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S5 Close All Apps

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep playing music even when I close all apps. Now only so...

Regular

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep p...

fredrikhans

Newbie

3497 Views

7 replies

4 likes

  • 3497 Views
  • 7 replies
  • 4 likes