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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6977 Views

0 replies

7 likes

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Bring back the old Spotify player from v2.8

I don't really like the zoom in and out transition of album art. That redesign also made the album arts smaller. I downgraded to Spotify 2.8 because of that.

Newbie

I don't really like the zoom in and out transition of album art. That redesign also made the album arts smaller. I downgraded to Spotify 2.8 because of that.

user-removed

Not applicable

347 Views

1 replies

0 likes

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spotify aux to car stereo

Problem is that when I connect my mobile to my car stereo via aux , it will play a song for few seconds then stops .I have tryed this on WiFi/3g/4g , therefore its not a connection issueI have changed aux cable to a new one , still the problem occurs...

Casual Listener

Problem is that when I connect my mobile to my car stereo via aux , it will play a song for few seconds then stops . I have tryed this on WiFi/3g/4g , therefore its not a connection issue I hav...

ellboo123

Newbie

7179 Views

8 replies

2 likes

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  • 2 likes

Solved!! Payment

Hi how come I've just paid for premium and its still saying update payment yet it's took the money out :s

Casual Listener

Hi how come I've just paid for premium and its still saying update payment yet it's took the money out :s

Daniel

Community Legend

1069 Views

9 replies

0 likes

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Activity Feed Doesn't Work

I've been using Spotify on Android for several months and the Activity Feed has never, ever worked, not even once. I am certainly following people, and I can see the feed on Desktop (even though it itself only sporadically works, and ceases functioni...

Casual Listener

I've been using Spotify on Android for several months and the Activity Feed has never, ever worked, not even once. I am certainly following people, and I can see the feed on Desktop (even though it i...

BustedJynx

Regular

653 Views

5 replies

0 likes

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Solved!! detach Facebook acct

I am trying to find out how to detach my Facebook account ao i xan delete my Facebook account and still enjoy spotify.

Newbie

I am trying to find out how to detach my Facebook account ao i xan delete my Facebook account and still enjoy spotify.

user-removed

Not applicable

516 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files

I'm trying to load some local files from my pc computer to be available on my mobile device, however after putting them in a playlist and making it available offline, nothing happens. My phone just says "Waiting to download" infinitely. Any ideas wha...

Music Fan

I'm trying to load some local files from my pc computer to be available on my mobile device, however after putting them in a playlist and making it available offline, nothing happens. My phone just s...

jonasherdegen

Community Legend

585 Views

4 replies

0 likes

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Ayuda necesito saber que dispositivos estan sincronizados con mi cuenta

Es raro pero a mi hermanito le robaron un ps4 y ocupo su numero de serie que aparecia cuando lo sincronize ayuda por favor

Newbie

Es raro pero a mi hermanito le robaron un ps4 y ocupo su numero de serie que aparecia cuando lo sincronize ayuda por favor

Daniel

Community Legend

446 Views

1 replies

0 likes

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I need help with premium

So I bought a Google play card hoping it would work to buy premium in redeem code, but it didn't worknow it said invalid code and I tried about 15 times thinking it was the way I was writing the code but nothing changed, so I went and redeemed it on ...

Newbie

So I bought a Google play card hoping it would work to buy premium in redeem code, but it didn't worknow it said invalid code and I tried about 15 times thinking it was the way I was writing the code...

Daniel

Community Legend

306 Views

1 replies

0 likes

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  • 1 replies
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App says I'm offline, but I'm not!

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keeps telling me that I'm offline even if I'm connected...

Newbie

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keep...

kleeh1

Regular

8532 Views

2 replies

0 likes

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Do you HAVE TO subscribe to the 60 days free trial in order to play music?

Hi, I've been using spotify on my android phone with no problem until last week, a notice keeps popping up whenever I press play to force me to sign up for the 60 day free trial. If I click "later" it just goes back to the previous page and doesn't d...

Newbie

Hi, I've been using spotify on my android phone with no problem until last week, a notice keeps popping up whenever I press play to force me to sign up for the 60 day free trial. If I click "later" i...

Daniel

Community Legend

361 Views

1 replies

0 likes

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won't let me choose a specific song

This morning I tapped on a song and it came up with a suggested song. It was working just fine yesterday and now it won't let me choose the songs I want.

Newbie

This morning I tapped on a song and it came up with a suggested song. It was working just fine yesterday and now it won't let me choose the songs I want. 

Skellingtor

Community Legend

693 Views

1 replies

0 likes

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premiun

Hej! Jag hade premium och testade i en månad och nu har det dragits pengar för en månad till. Hur gör jag föf att få dem tillbaka???

Newbie

Hej! Jag hade premium och testade i en månad och nu har det dragits pengar för en månad till. Hur gör jag föf att få dem tillbaka???

Daniel

Community Legend

388 Views

1 replies

0 likes

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Saving to SD card

I have an lg optimus pro G in this phone is crazy it has 25 gigs of internal memory. Have a 16 gig memory card, but I can't for the life of me use more than 10 gigs only use 6 gigs for all my music the problem is I guess I need a bigger SD card

Newbie

I have an lg optimus pro G in this phone is crazy it has 25 gigs of internal memory. Have a 16 gig memory card, but I can't for the life of me use more than 10 gigs only use 6 gigs for all my music t...

Daniel

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
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APN Issues

I have been using spotify for quite some time and am very happy with it. I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet even when a valid internet connection exists with wifi. I am able ...

Newbie

I have been using spotify for quite some time and am very happy with it.   I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet e...

1965 Views

0 replies

4 likes

APN
Connection issues
VPN
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Devices, how to stream different music

hey guysso my borther just donwload spotfy to his table and sign in with my accounti have spoify on my phone so now theres two devices with the same account is it possible fro my brother to be listen somw random music and i can be listening to someth...

Newbie

hey guys so my borther just donwload spotfy to his table and sign in with my account i have spoify on my phone so now theres two devices with the same account  is it possible fro my brother t...

Daniel

Community Legend

518 Views

2 replies

0 likes

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  • 2 replies
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queue issue...

Why can't I remove or clear the queue list? I hit the x button but it just takes me back a screen...Stock s4 on lollipop.

Newbie

Why can't I remove or clear the queue list? I hit the x button but it just takes me back a screen... Stock s4 on lollipop.

379 Views

0 replies

0 likes

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Solved!! Premium

So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app

Casual Listener

So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app

Nico

Community Legend

954 Views

3 replies

0 likes

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Why does app keep saying I'm off line when i am connected wifi. I posted this on wifi

When trying to use this app connected to wifi i ger not connected to internet. I am clearly connected to internet. As i posted this from the same phone connected to wifi. Is it meant to eat cellular data. Big disappointment

Casual Listener

When trying to use this app connected to wifi i ger not connected to internet. I am clearly connected to internet. As i posted this from the same phone connected to wifi. Is it meant to eat cellular ...

roberto11700

Regular

6288 Views

11 replies

0 likes

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Spotify crashes at random on LG G3 S

Hello there, I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I listen my music and try to multitask with other apps Spotify cras...

Casual Listener

Hello there,   I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I liste...

Nico

Community Legend

1364 Views

3 replies

0 likes

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HOW DO I REMOVE PREMIUM

please help me with removing the upgrade, because it doesn't work and I'm paying for it so. Help me? Oh and does anyone else have that when your phone's off, he automatically logs out and you don't have any albums downloaded anymore? It's so frustrat...

Casual Listener

please help me with removing the upgrade, because it doesn't work and I'm paying for it so. Help me? Oh and does anyone else have that when your phone's off, he automatically logs out and you don't h...

Daniel

Community Legend

620 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes