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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375448 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Favorites Filter

Currently Spotify allows you to sort songs & albums by 'Artist', 'Album', 'Recently added' This is quite limited. I get that Spotify is trying to keep things simple...it's one of the great things about Spotify when compared to other services. However...

Music Fan

Currently Spotify allows you to sort songs & albums by 'Artist', 'Album', 'Recently added'   This is quite limited. I get that Spotify is trying to keep things simple...it's one of th...

Jon_UK

Roadie

548 Views

1 replies

0 likes

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i have a mate 7

When I connect my phone to my car I not able to change the song but my friend he can... using the same phone and I can and then when I block the phone I can see the widget on the look screen can some one help me with this 2 issues?

Newbie

When I connect my phone to my car I not able to change the song but my friend he can... using the same phone and I can and then when I block the phone I can see the widget on the look screen can some...

Jon_UK

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

emaiö

I log in with facebook but i lost my email password so i cant actived my spotify account can they send me a new email to my other email ?

Newbie

I log in with facebook but i lost my email password so i cant actived my spotify account can they send me a new email to my other email ?

402 Views

0 replies

0 likes

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App crashes every time I open it, have uninstalled and reinstalled multiple times - help!

Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what went wrong. Any help would be appreciated!

Casual Listener

Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what wen...

steviaxx1

Regular

1550 Views

4 replies

3 likes

crashing
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Playlist on PC not Syncing New Songs from Phone

I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they will not show up on the same playlist on my PC. I ...

Casual Listener

I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they...

113188090

Newbie

914 Views

2 replies

0 likes

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downloads dissapear and must redownload daily

Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.

Casual Listener

Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.

jean3601

Community Legend

479 Views

3 replies

0 likes

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Solved!! Spotify downloads everything again...

Hello!So, I have a huge playlist I keep available for offline at all times, it's 600 songs +.Over the time, I've downloaded all of the songs. However, today I accidentely pressed "pause download" (or similar, I don't know what it is called in English...

Casual Listener

Hello! So, I have a huge playlist I keep available for offline at all times, it's 600 songs +. Over the time, I've downloaded all of the songs.   However, today I accidentely pressed "pause ...

jean3601

Community Legend

2625 Views

3 replies

0 likes

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Spotify uses too much mobile data.

So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don't even use Spotify that much. The only solution i ...

Casual Listener

So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don...

captainbikke

Casual Listener

409 Views

2 replies

0 likes

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LIsten to different music on different devices

Hey, Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I want to (continue to) listen to a different one on my phone.

Casual Listener

Hey,   Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I wa...

skow00

Casual Listener

379 Views

1 replies

0 likes

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Installation location

Hello, Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the following: -Formatting the SD card-Clearing cache, erasing da...

Newbie

Hello,   Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the f...

432 Views

0 replies

0 likes

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Lost everything on my phone

Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help

Newbie

Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help

ElLucioVpe

Roadie

279 Views

1 replies

0 likes

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Can't sync local music to my mobile

I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containing local songs a grey arrow appears next to the pla...

Newbie

I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containi...

316 Views

0 replies

0 likes

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massive background data & stalling & false 'no internet connection'

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. therefore i am losing twice as much of my allotted d...

Regular

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. t...

moonh8sun

Regular

788 Views

3 replies

0 likes

background data
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Android Spotify SD Card. Tried searching, please help :)

Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that mattersAnyways. Ive googled about this and i see that a lot of people have ha...

Regular

Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that matters Anyways. Ive go...

betterdayzzz

Regular

540 Views

1 replies

0 likes

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Spotify plays on loudspeaker immediately after a phone call

Hi all, I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud speaker. Pretty embarrassing in a Management Consulting office...

Newbie

Hi all,   I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud sp...

TjPalm

Newbie

624 Views

1 replies

0 likes

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suggested songs

I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, with 25-30+ artists. I was wondering if the amount of ...

Casual Listener

I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, wit...

Sencer199

Casual Listener

561 Views

3 replies

0 likes

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Premium for 3 mouths, Unsubscribed, then re-subscribed later , Still 'Premium', not working

So! On the 01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still going to work, just perventing further payments from being taken out...

Newbie

So! On the  01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still g...

295 Views

0 replies

0 likes

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Solved!! Deleted saved songs, question about restoring them.

So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (350/400) saved on an old device that's offline. The o...

Regular

So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (35...

devmetal23

Regular

2170 Views

4 replies

0 likes

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LastFm issue with Samsung

Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an entire album I had planned on listening is not scro...

Music Fan

Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an ...

ajaxStardust

Newbie

780 Views

5 replies

0 likes

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Inserting my SD card into a new device

Hi. I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downloaded data or I need to download it all again?Thank you for your atten...

Casual Listener

Hi.   I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downlo...

252 Views

0 replies

0 likes

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