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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850200 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850200 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16772 Views
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  • 16772 Views
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Playlist problems

I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX

  • Music Fan
  • I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX
  • k-builder
  • Music Fan
  • 140 Views
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  • 140 Views
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have to dl dled music time and again

It's so freaking annoying.It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this?I have an s4, standard, with sd card

  • Visitor
  • It's so freaking annoying. It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this? I have an s4, standard, with sd ca...
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  • 73 Views
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Adding Local Music

is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone?I want to be able to listen to it on my Android (nexus 5) but can't find any way to do this.... song > desktop ...

  • Casual Listener
  • is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone? I want to be able to listen to it on my Android (nexu...
  • Daniel
  • Community Legend
  • 184 Views
  • 4 replies
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  • 184 Views
  • 4 replies
  • 0 likes

my music isn't syncing

I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not letting me put it offline anymore.

  • Newbie
  • I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not ...
  • Daniel
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

IPhone to Android

I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because iPhone costumers are more important? I love the se...

  • Newbie
  • I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because...
  • Daniel
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Not usable anymore on Xperia SP (C5303)

Greetings! I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it was and I don't remember of the version of that app in the ...

  • Newbie
  • Greetings!   I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it...
  • 268 Views
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  • 268 Views
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Spotify on phone uses a lot of battery if only used as remote

Hi, I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

  • Casual Listener
  • Hi,   I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?
  • wuggyboo
  • Casual Listener
  • 279 Views
  • 2 replies
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  • 279 Views
  • 2 replies
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Connection problems since lollipop update Sony Xperia Z3 conpact

Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!

  • Newbie
  • Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!
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  • 214 Views
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unusable Samsung Galaxy S4 4.4.2 kernel 3.4.0 Clean Install please help

Greetings, One hundred premium supported of Spotify since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to come to a halt. What is beautiful and amazing is to be able t...

  • Regular
  • Greetings, One hundred premium supported of Spotify  since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to...
  • 268 Views
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  • 268 Views
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Cannot Download songs with Ethernet (wired) connection

I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7.Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i enable that options i still get this error message.I h...

  • Newbie
  • I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7. Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i e...
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  • 289 Views
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spotify logs off every time phone is restarted

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline devices, yet I only have it on one cellphone!!!I'm...

  • Casual Listener
  • Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline...
  • LoggedInUser
  • Casual Listener
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
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Why wont spotify let me log in??

I moved to japan and this litle box keeps popping up saying "looks like you are trying to log in in a different country" I already change my adress on my fb saying that I live in japan but it won't work and im getting really tierd of it!!

  • Newbie
  • I moved to japan and this litle box keeps popping up saying "looks like you are trying to log in in a different country" I already change my adress on my fb saying that I live in japan but it won't w...
  • 120 Views
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  • 120 Views
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Copying playlist AND be able to add songs

I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and then be able to add to it.Right now, I have the Playli...

  • Regular
  • I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and the...
  • mcf57
  • Regular
  • 414 Views
  • 4 replies
  • 0 likes
  • Playlist share
  • 414 Views
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lost all music saved

hey there Maybe the question has been asked a million times, so i am sorry if I ask again. Due to the fact that my Samsung Galaxy S4 didn't work anymore after the update to lollipop I had to do a factory reset. I of course backed up everything and in...

  • Newbie
  • hey there   Maybe the question has been asked a million times, so i am sorry if I ask again.   Due to the fact that my Samsung Galaxy S4 didn't work anymore after the update to lollipop...
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  • 144 Views
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Spotify premium

I went on spotify and I went I to my playlist and I Tryed to play offline but it said that only premium customers can do so . I am a premium customer and I went back onto my playlist and it said the same thing . Went onto the spotify website and it s...

  • Newbie
  • I went on spotify and I went I to my playlist and I Tryed to play offline but it said that only premium customers can do so . I am a premium customer and I went back onto my playlist and it said the ...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
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Charts

None of the charts are showing up under browse. Just a blank screen. Also, may or may not be related, but listening to my songs the other day, and phone rebooted on its own. It has never done that before.

  • Newbie
  • None of the charts are showing up under browse.  Just a blank screen.   Also, may or may not be related, but listening to my songs the other day, and phone rebooted on its own.  It h...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

i bought new phone cant get spotify premium on it even though im paying

I bought new s5 android im paying for spotify premium yet cant use it and of course spotify is no help ijust want service or cancel

  • Newbie
  • I bought new s5 android  im paying for spotify premium yet cant use it and of course spotify is no help  ijust want service or cancel    
  • MattSuda
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
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I can save song to playlist but not your music

I can save music to playlist and play it offline but not your music please help!

  • Visitor
  • I can save music to playlist and play it offline but not your music please help!
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  • 125 Views
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Spotify isn't letting me remove or save music

I don't know why but spotify isn't letting me save or remove music. I click remove or save and it appears "save to ur music" or "remove from our music" when it isn't remove or save to my music it's either not removed or not saved

  • Visitor
  • I don't know why but spotify isn't letting me save or remove music. I click remove or save and it appears "save to ur music" or "remove from our music" when it isn't remove or save to my music it's e...
  • 157 Views
  • 0 replies
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  • 157 Views
  • 0 replies
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Random invite

Hello. Is there anyone here experiencing something like this? I got random invites from un unknown username for his/her playlist and when I try to play it, it doesn't play or I encounter an error. I would like you to investigate if this username is l...

  • Newbie
  • Hello. Is there anyone here experiencing something like this? I got random invites from un unknown username for his/her playlist and when I try to play it, it doesn't play or I encounter an error. I ...
  • 389 Views
  • 0 replies
  • 0 likes
  • anon
    Error
    invite
    malware
    random
  • 389 Views
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