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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119144 Views

27 replies

4 likes

  • 119144 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240330 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240330 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601399 Views

79 replies

3 likes

  • 601399 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493641 Views

581 replies

42 likes

Account
Free
  • 493641 Views
  • 581 replies
  • 42 likes

Music available offline switch

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit the make available switch to have no downloaded mu...

Newbie

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit...

438 Views

0 replies

0 likes

Make available offline switch
  • 438 Views
  • 0 replies
  • 0 likes

No puedo pasar la musica a mi sd

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

Newbie

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

cant look up any music

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

Newbie

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

HELP LOCAL FILES IN ANDROID DOESN´T DOWNLOAD

please, i don´t know how can i fix that.i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.

Newbie

please, i don´t know how can i fix that. i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.  

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Paid money for a free month trial???

So i went to Target and bought the ten dollar gift card. And I'm new to Spotify so I got the thing where it was a free 30 day trial. I put it in assuming I was going to get the free month and another month with the 10 dollars but now that the first m...

Newbie

So i went to Target and bought the ten dollar gift card. And I'm new to Spotify so I got the thing where it was a free 30 day trial. I put it in assuming I was going to get the free month and another...

Taylor

Community Legend

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Solved!! Party

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Casual Listener

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Nico

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

SD card saving very unstable

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating up my wifi data volume and storage space. I then ha...

Casual Listener

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating ...

yawkat

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Allow songs in a Playlist to be manually sorted on android.

Chris Samaan started this petition with a single signature. It needs many more. It takes 3 seconds. Please sign it at: Allow songs in a Playlist to be manually sorted on android.

Newbie

Chris Samaan started this petition with a single signature.   It needs many more. It takes 3 seconds. Please sign it at:   Allow songs in a Playlist to be manually sorted on androi...

691 Views

0 replies

0 likes

editing
Music
  • 691 Views
  • 0 replies
  • 0 likes

Solved!! 'Running' disappeared after update to versjon 4.4.0.1008!

Hi allI am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files, turned the phone off and back on ++ I've tried it all, but still no 'Running'I have versjon 4.4.0.1008. Can someone PLEASE t...

Regular

Hi all I am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files,  turned the phone off and back on ++ I've tried it all, but sti...

virgial

Newbie

2057 Views

10 replies

2 likes

  • 2057 Views
  • 10 replies
  • 2 likes

playlist songs coming back after being deleted

hi all,using spotify on android, HTC, with offline mode.songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again...it does not happen always, so no clue of the reason of this erratic behavior....

Newbie

hi all, using spotify on android, HTC, with offline mode. songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again... it does no...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Downloaded songs for offline are gone.

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec. 23 when I'm listening to my downloaded songs, my ...

Visitor

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec...

woodandrew90

Roadie

649 Views

4 replies

0 likes

Android
  • 649 Views
  • 4 replies
  • 0 likes

Not saving to SD card on Android marshmallow (6.0)

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Casual Listener

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Jplargente

Newbie

1092 Views

2 replies

0 likes

Storage on sd card
  • 1092 Views
  • 2 replies
  • 0 likes

Android app doesn't recognize my premium user

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

Newbie

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

ainxe90

Newbie

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Solved!! Android mobile

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

Casual Listener

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

MjBeAtZ50

Casual Listener

1605 Views

2 replies

0 likes

  • 1605 Views
  • 2 replies
  • 0 likes

Can't share between Facebook users

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated.Zoe.

Casual Listener

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated. Zoe.

732 Views

0 replies

0 likes

Facebook
share music
  • 732 Views
  • 0 replies
  • 0 likes

Chromecast 2nd Generation support

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not detecting any devices as it would detect my ps3 I un...

Regular

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not d...

iicoolj

Regular

1010 Views

1 replies

0 likes

Chromecast Android
  • 1010 Views
  • 1 replies
  • 0 likes

Spotify Running

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

Newbie

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Week Discoveries

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Newbie

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Javierpl

Newbie

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

Local Files not syncing/showing up.

Recently my local files became unavailable and undownloaded for whatever reason. I have tried to get them back by following all the steps on every single forum I could find and absolutely nothing has worked so far. In fact the issue has gotten worse....

Newbie

Recently my local files became unavailable and undownloaded for whatever reason.  I have tried to get them back by following all the steps on every single forum I could find and absolutely nothi...

bunyos

Newbie

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Headset buttons override on 5.1.2 Lollipop

Hi. Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app that was currently active. For example, if Spotify was turned...

Newbie

Hi.   Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app t...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes