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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115615 Views

27 replies

4 likes

  • 115615 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232550 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232550 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592340 Views

79 replies

3 likes

  • 592340 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486310 Views

580 replies

42 likes

Account
Free
  • 486310 Views
  • 580 replies
  • 42 likes

Solved!! Party

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Casual Listener

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Nico

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

SD card saving very unstable

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating up my wifi data volume and storage space. I then ha...

Casual Listener

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating ...

yawkat

Casual Listener

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Allow songs in a Playlist to be manually sorted on android.

Chris Samaan started this petition with a single signature. It needs many more. It takes 3 seconds. Please sign it at: Allow songs in a Playlist to be manually sorted on android.

Newbie

Chris Samaan started this petition with a single signature.   It needs many more. It takes 3 seconds. Please sign it at:   Allow songs in a Playlist to be manually sorted on androi...

684 Views

0 replies

0 likes

editing
Music
  • 684 Views
  • 0 replies
  • 0 likes

Solved!! 'Running' disappeared after update to versjon 4.4.0.1008!

Hi allI am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files, turned the phone off and back on ++ I've tried it all, but still no 'Running'I have versjon 4.4.0.1008. Can someone PLEASE t...

Regular

Hi all I am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files,  turned the phone off and back on ++ I've tried it all, but sti...

virgial

Newbie

2032 Views

10 replies

2 likes

  • 2032 Views
  • 10 replies
  • 2 likes

playlist songs coming back after being deleted

hi all,using spotify on android, HTC, with offline mode.songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again...it does not happen always, so no clue of the reason of this erratic behavior....

Newbie

hi all, using spotify on android, HTC, with offline mode. songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again... it does no...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Downloaded songs for offline are gone.

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec. 23 when I'm listening to my downloaded songs, my ...

Visitor

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec...

woodandrew90

Roadie

643 Views

4 replies

0 likes

Android
  • 643 Views
  • 4 replies
  • 0 likes

Not saving to SD card on Android marshmallow (6.0)

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Casual Listener

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Jplargente

Newbie

1087 Views

2 replies

0 likes

Storage on sd card
  • 1087 Views
  • 2 replies
  • 0 likes

Android app doesn't recognize my premium user

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

Newbie

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

ainxe90

Newbie

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Solved!! Android mobile

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

Casual Listener

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

MjBeAtZ50

Casual Listener

1571 Views

2 replies

0 likes

  • 1571 Views
  • 2 replies
  • 0 likes

Can't share between Facebook users

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated.Zoe.

Casual Listener

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated. Zoe.

724 Views

0 replies

0 likes

Facebook
share music
  • 724 Views
  • 0 replies
  • 0 likes

Chromecast 2nd Generation support

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not detecting any devices as it would detect my ps3 I un...

Regular

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not d...

iicoolj

Regular

994 Views

1 replies

0 likes

Chromecast Android
  • 994 Views
  • 1 replies
  • 0 likes

Spotify Running

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

Newbie

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Week Discoveries

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Newbie

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Javierpl

Newbie

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

Local Files not syncing/showing up.

Recently my local files became unavailable and undownloaded for whatever reason. I have tried to get them back by following all the steps on every single forum I could find and absolutely nothing has worked so far. In fact the issue has gotten worse....

Newbie

Recently my local files became unavailable and undownloaded for whatever reason.  I have tried to get them back by following all the steps on every single forum I could find and absolutely nothi...

bunyos

Newbie

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Headset buttons override on 5.1.2 Lollipop

Hi. Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app that was currently active. For example, if Spotify was turned...

Newbie

Hi.   Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app t...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Ayuda

Pague en el Oxxo Spotify Premium, pero sigo teniendo Spotify Gratis, porfavor ayúdenme.

Newbie

Pague en el Oxxo Spotify Premium, pero sigo teniendo Spotify Gratis, porfavor ayúdenme.

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Spotify problem on my android

So i paid the 99 cents for the 3 months thing, Then I already put my card number and the others, But then when I tried to pick a song it doesnt want cause it says i need to purchase the premium, but I already did it. and my credit card record list sa...

Casual Listener

So i paid the 99 cents for the 3 months thing, Then I already put my card number and the others, But then when I tried to pick a song it doesnt want cause it says i need to purchase the premium, but ...

Vibeklopez

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Subscription payment error

I tried to pay the 3months for .99 but my card wasn't going thru I tried it a few times but no luck. I used a different phone too but no luck either. Then I noticed a lock where u type in your card number. I clicked on it and brought me to a "trustwa...

Newbie

I tried to pay the 3months for .99 but my card wasn't going thru I tried it a few times but no luck. I used a different phone too but no luck either. Then I noticed a lock where u type in your card n...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S 5 help

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Casual Listener

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Xanderhunter

Casual Listener

1026 Views

2 replies

0 likes

  • 1026 Views
  • 2 replies
  • 0 likes

Disabling push advertisements on Android

Hi All, I'm a paying Spotify customer; I'm happy to support artists and eliminate ads from my stream. Recently however the Spotify app itself (on Android) has started pushing ads as Android notifications! I had a chat with support, and it turns out t...

Visitor

Hi All,   I'm a paying Spotify customer; I'm happy to support artists and eliminate ads from my stream.  Recently however the Spotify app itself (on Android) has started pushing ads as An...

DPetrillo

Newbie

10994 Views

2 replies

0 likes

  • 10994 Views
  • 2 replies
  • 0 likes