Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
119148 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
240350 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
601429 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493668 Views
581 replies
42 likes
My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app as I am still new and may have caused this issue. ...
My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app...
527 Views
0 replies
0 likes
Background:I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). This has worked perfectley since the function was released, I could sit on m...
Background: I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). Thi...
454 Views
0 replies
1 likes
Due to a broken screen I cant press the login button. Is there anyway to go around this problem?
Due to a broken screen I cant press the login button. Is there anyway to go around this problem?
407 Views
0 replies
0 likes
I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!
I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!
Casual Listener
941 Views
2 replies
0 likes
I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?
I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?
Roadie
405 Views
1 replies
0 likes
This would seem to be easily fixed but I can't find an answer that works.I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle play". I don't want to do that.
This would seem to be easily fixed but I can't find an answer that works. I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle ...
Roadie
444 Views
1 replies
0 likes
There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should have never happened. == Begin Report == Brief description of the ...
There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should ha...
Not applicable
691 Views
1 replies
0 likes
As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection at all, even when I'm using the wifi on other apps...
As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection...
Newbie
821 Views
2 replies
0 likes
Hello, I'm using spotify on android 5.1.1 with an xperia Z3 compact. And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use 16mo of data.For me, it's not normal, because I listen in normal qua...
Hello, I'm using spotify on android 5.1.1 with an xperia Z3 compact. And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use...
Casual Listener
772 Views
5 replies
0 likes
the running option has completely vanished from my phone. I can't find it anywhere. I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back. Wen i log back in to spotify after downloading it again it br...
the running option has completely vanished from my phone. I can't find it anywhere. I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back...
Not applicable
594 Views
1 replies
0 likes
Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!
Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!
Community Legend
352 Views
1 replies
0 likes
As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can deal with adverts). So Spotify either give payed user...
As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can de...
290 Views
0 replies
0 likes
I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card
I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card
Community Legend
402 Views
1 replies
0 likes
Hi, I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal.Although the phone's interface is fully in portuguese, Spotify is in English. When I used this account on the web site, everythi...
Hi, I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal. Although the phone's interface is fully in portuguese, Spotify is ...
406 Views
0 replies
0 likes
EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes. This has been going on for months now. I've been in touch with Spotify support but everything they tell me to do has failed to fix fault. ...
EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes. This has been going on for months now. I've been in touch with Spotify support...
684 Views
0 replies
0 likes
Hi, I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at me, for example: - I made sure my external storage is way larger ...
Hi, I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at m...
Music Fan
2151 Views
2 replies
3 likes
Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?
Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?
317 Views
0 replies
0 likes
Hi, I got a really annoying issue regarding my Offline Songs on my Phone.From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spotify takes around 14gb on my sd-card, which have to be ...
Hi, I got a really annoying issue regarding my Offline Songs on my Phone. From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spoti...
383 Views
0 replies
0 likes
I deleted my facebook yesterday and unfortunately was my spotify connected to facebook .Since I do not know how to sign upGoogle translate
I deleted my facebook yesterday and unfortunately was my spotify connected to facebook . Since I do not know how to sign up Google translate
337 Views
0 replies
0 likes
I have tried repeatedly to delete songs without success. When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music." This does nothing. The deselected song continues to play from my...
I have tried repeatedly to delete songs without success. When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music." T...
472 Views
0 replies
0 likes
