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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387710 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Solved!! Listening to local files from pc on mobile

Hello everyone, I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my phone however, only certain files are available (I guess the ones...

Regular

Hello everyone,    I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my...

Jon_UK

Roadie

2111 Views

19 replies

0 likes

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  • 19 replies
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Removing recently played

How can I remove recently listened to list?

Newbie

How can I remove recently listened to list?

Wahlgrenwilson

Casual Listener

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
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Android App Not Sending Track Info Via Bluetooth / iOS App Works Fine

Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the stereo just fine. If I try this with any Android de...

Newbie

Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Friends Top Tracks Not Updating

The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spotify regularly, so the playlist is definitely not upd...

Regular

The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spoti...

ajfmoreira

Regular

2783 Views

13 replies

4 likes

  • 2783 Views
  • 13 replies
  • 4 likes

Shuffle play

So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you are not a playlist-teenager but actually want to l...

Casual Listener

So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
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Double payments??

So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid for Spotify twice. This occasion it was paid on Satur...

Newbie

So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid fo...

301 Views

0 replies

0 likes

  • 301 Views
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System crushing down after turn on

Hello,I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung galaxy s5 with the new android 5.0 system.

Newbie

Hello, I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify Connect - Edit list of available devices

I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately. Now, every device (phones, computer) that uses Spotify has my clients devices listed in the list of "Available Devices". This is an issue for m...

Regular

I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately.  Now, every device (phones, computer) that uses Spotify has my clients devices listed i...

401 Views

0 replies

2 likes

  • 401 Views
  • 0 replies
  • 2 likes

chromecast / wifi issues

hi im trialling both spotify and deezer premiums and will go with the one that works best for me. at present, its deezer. this is mainly because when i cast the app to my chromecast (to play through tv and thus my hifi), deezer opens itself up in a d...

Newbie

hi   im trialling both spotify and deezer premiums and will go with the one that works best for me.  at present, its deezer.  this is mainly because when i cast the app to my chromec...

348 Views

0 replies

0 likes

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money.

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

Newbie

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

jonasherdegen

Community Legend

299 Views

1 replies

0 likes

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  • 1 replies
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Spotify connect not streaming to LG H5 Music Flow NP8540

Hi, I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a song, she presses play and selects the Music Flow speaker. The ...

Newbie

Hi,   I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a son...

674 Views

0 replies

0 likes

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Solved!! Android 5.0 Offline Mode when WiFi is enabled

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again. I have a Nexus 6 running Lollipop 5.1.1. Whenever I have WiFi enabled, Spotify immediately goes into Offline...

Music Fan

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again.   I have a Nexus 6 running Lollipop 5.1.1. &n...

bonzomatic

Music Fan

4905 Views

21 replies

0 likes

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  • 21 replies
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Spotify Premium on OnePlus One is progressively removing synced music.

I have Spotify Premium on a OnePlus One running Android. Not rooted. I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gradually increasing. From beginning approximately one week ago...

Visitor

I have Spotify Premium on a OnePlus One running Android. Not rooted.   I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gra...

jean3601

Community Legend

653 Views

3 replies

0 likes

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  • 3 replies
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Shut off

My android phone only runs Spotify for about 15 mins and then it spots playing. How can I fix this issue?

Newbie

My android phone only runs Spotify for about 15 mins and then it spots playing.  How can I fix this issue?

Jon_UK

Roadie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
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Spotify Connect and Playlist sorting

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify app.

Casual Listener

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify...

Jon_UK

Roadie

1466 Views

7 replies

0 likes

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  • 7 replies
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volume control on android tablet

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want finer volume control. or is there another way to solve my p...

Regular

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want fine...

cnick55

Newbie

3947 Views

3 replies

1 likes

  • 3947 Views
  • 3 replies
  • 1 likes

Offline Playlists are gone after SD Card disconnect

Hey folks, I am facing quite an annoying bug, but let me explain the situation first.My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to it immediately afterwards. It is a bit weird but it do...

Casual Listener

Hey folks, I am facing quite an annoying bug, but let me explain the situation first. My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to i...

Shoeman

Music Fan

743 Views

3 replies

1 likes

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  • 3 replies
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Radio wont play

Hi there, I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system but for some strange reason, I can no longer do this? and don't understant why? Can anyone help?

Newbie

Hi there,  I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system  but for some strange reason, I can ...

272 Views

0 replies

0 likes

  • 272 Views
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Spotify won't load on Galaxy S5

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing the cache, uninstalling and re-installing the app ...

Casual Listener

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing...

leagq

Casual Listener

11131 Views

36 replies

0 likes

galaxy s5
stop
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  • 36 replies
  • 0 likes