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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375996 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7545 Views

0 replies

7 likes

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app quits when playing with headphones

when I play the app with headphones it keeps quit playing after a few songs. android version 5.1.1 LG Volt 2

Newbie

when I play the app with headphones it keeps quit playing after a few songs.  android version 5.1.1  LG Volt 2

247 Views

0 replies

1 likes

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Offline music gone but all still huge

1 - I forgot to pay for premium so all my offline music was unavailable2 - I immediately pay for premium again3 - all my offline music was gone but the app is still over 3gb like before.4 - now the app is re downloading again all the music.Is this no...

Regular

1 - I forgot to pay for premium so all my offline music was unavailable 2 - I immediately pay for premium again 3 - all my offline music was gone but the app is still over 3gb like before. 4 - now...

216 Views

0 replies

0 likes

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Charged twice for last couple months

I've been charged two separate charges of $10.75 for the last couple of months not just the first month.

Newbie

I've been charged two separate charges of $10.75 for the last couple of months not just the first month.

OviiiOne

Community Legend

242 Views

1 replies

0 likes

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Android Spotify App.

Hello, with all the updates Android users still have not gotten the option to rearrange playlist? I am a yoga teacher and I use Spotify for my classes and it's necessary that I am able to rearrange my playlist when needed. Please help! Plus I am usin...

Casual Listener

Hello, with all the updates Android users still have not gotten the option to rearrange playlist?   I am a yoga teacher and I use Spotify for my classes and it's necessary that I am able to re...

249 Views

0 replies

0 likes

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keep charging my card yet it doesnt work? please help

Spotify has charged me at least two months in a row. Strange thing is, it doesnt even show up in my receipts on my account. It works on my computer but I can only use shuffle on mobile. Can someone please help me fix this or at leadt get them to stop...

Newbie

Spotify has charged me at least two months in a row. Strange thing is, it doesnt even show up in my receipts on my account. It works on my computer but I can only use shuffle on mobile. Can someone p...

213 Views

0 replies

0 likes

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Spotify cannot see my Chromecast

Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago but suddenly it has stopped working.

Casual Listener

Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago b...

388 Views

0 replies

0 likes

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Spotify won't recognize Chromecast V1

I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week.I've tried restarting everything and nothing works. Every time I search for the Chromecast device in Spotify, it's not there.What's up?I can stream ...

Regular

I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week. I've tried restarting everything and nothing works. Every time I search for the Chromecast de...

420 Views

0 replies

0 likes

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Spotify Offline issues while Connected to LTE/4G

To Preface this issue, I had the same problems on my Note2 Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue... So I have a Samsung Galaxy note 4 with android 5.1.1I have the mobile spotify App, Version: 4.2....

Casual Listener

To Preface this issue, I had the same problems on my Note2   Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue...   So I have a Samsung Galaxy ...

mattcubus

Casual Listener

2461 Views

6 replies

1 likes

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Paid subscription

I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services

Visitor

I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services

thejerwin

Regular

429 Views

1 replies

0 likes

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  • 1 replies
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No internet connection using Mobile Data?

I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I always get the message "No Internet Connection". It...

Casual Listener

I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I ...

356 Views

0 replies

0 likes

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Deleting downloads

How to delete downloads on a iPhone5 it's doing my head in

Newbie

How to delete downloads on a iPhone5 it's doing my head in

thejerwin

Regular

400 Views

2 replies

0 likes

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Offline use won't work

I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defeating the purpose of premium because half my songs ...

Newbie

I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defe...

thejerwin

Regular

514 Views

1 replies

0 likes

Offline listening
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Will Spotify work with Discovery V10 (OS 3.4)?

Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I have Spotify premium, and would be using it offline ...

Newbie

Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I h...

352 Views

0 replies

0 likes

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Solved!! Listening to local files from pc on mobile

Hello everyone, I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my phone however, only certain files are available (I guess the ones...

Regular

Hello everyone,    I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my...

Jon_UK

Roadie

2063 Views

19 replies

0 likes

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Removing recently played

How can I remove recently listened to list?

Newbie

How can I remove recently listened to list?

Wahlgrenwilson

Casual Listener

696 Views

2 replies

0 likes

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Android App Not Sending Track Info Via Bluetooth / iOS App Works Fine

Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the stereo just fine. If I try this with any Android de...

Newbie

Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the ...

289 Views

0 replies

0 likes

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Friends Top Tracks Not Updating

The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spotify regularly, so the playlist is definitely not upd...

Regular

The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spoti...

ajfmoreira

Regular

2707 Views

13 replies

4 likes

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Shuffle play

So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you are not a playlist-teenager but actually want to l...

Casual Listener

So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you...

278 Views

0 replies

0 likes

  • 278 Views
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Double payments??

So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid for Spotify twice. This occasion it was paid on Satur...

Newbie

So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid fo...

298 Views

0 replies

0 likes

  • 298 Views
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System crushing down after turn on

Hello,I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung galaxy s5 with the new android 5.0 system.

Newbie

Hello, I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung...

331 Views

0 replies

0 likes

  • 331 Views
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  • 0 likes