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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6948 Views

0 replies

7 likes

  • 6948 Views
  • 0 replies
  • 7 likes

i cant redownload spotify

Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you

Newbie

Hi i had some problems on My tablet (samsung galaxy 4tab) so i  did a reset But  Now i can t redownload spotify premium becouse  google play told me that is yet installed.  Thank ...

MichaelW

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
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Is there any app for running spotify premium offline music in Android Wear?

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...

Roadie

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...

Daniel

Community Legend

732 Views

1 replies

1 likes

android wear
  • 732 Views
  • 1 replies
  • 1 likes

I cannot control the music playback on the lock screen

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

Newbie

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

277 Views

0 replies

0 likes

  • 277 Views
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Offline Music deleted

Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...

Newbie

Hi,   spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...

Smr2976

Regular

860 Views

2 replies

0 likes

  • 860 Views
  • 2 replies
  • 0 likes

Week Discoveries

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Newbie

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Javierpl

Newbie

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Solved!! Running feature is not available in app version 3

Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...

Casual Listener

Hi there,   Awesome application, even though there are 2 problems:   1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...

Tackeshy

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1096 Views

4 replies

0 likes

Always downloading songs
  • 1096 Views
  • 4 replies
  • 0 likes

Can't add to Your Music

Hey guys I have this problem now for several weeks in different forms: If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then back to the other one the song I just saved has no tick nor is it in my...

Music Fan

Hey guys   I have this problem now for several weeks in different forms:   If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then ba...

Daniel

Community Legend

1765 Views

11 replies

0 likes

Add an album
adding songs
Your Music
  • 1765 Views
  • 11 replies
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Login error

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Casual Listener

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Daniel

Community Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
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Change of Facebook account login

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Casual Listener

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Daniel

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

My music were deleted

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Newbie

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Daniel

Community Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Device Location

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...

Music Fan

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...

Joaker74

Music Fan

1906 Views

2 replies

0 likes

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  • 2 replies
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Why does my Spotify stop every 5-10 minutes even after I've uninstalled and reinstalled the app

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

Casual Listener

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

7316

Casual Listener

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
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Solved!! Repeat 1 stuck after having premium

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I can't turn the repeat 1 off and it plays one song ove...

Casual Listener

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I ca...

brasspolemonkey

Casual Listener

8011 Views

8 replies

0 likes

Premium
Repeat stuck
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  • 8 replies
  • 0 likes

Sound interrupted with music coming from search

Hellow, After listening music for a few days with no problem, When hearing the music from search, the music is interrupted constantly, This doesn´ happen when I hear music from playlists. I haven´t had any problem with the internet. Thanks if somebod...

Casual Listener

Hellow,   After listening music for a few days with no problem, When hearing the music from search,  the music is interrupted constantly,  This doesn´ happen when I hear music from p...

DasPeter

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

album several times in queue (repeat button is grey)

Hello!Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the queue it is "refilled" again. I'm using the android app ...

Regular

Hello! Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the q...

pmtrainer

Newbie

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Spotify don't save some albums

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for example) everything it's ok but when I close the app...

Newbie

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for e...

DasPeter

Community Legend

389 Views

1 replies

0 likes

Albums don't saved on my music
  • 389 Views
  • 1 replies
  • 0 likes

Interrupted listening in "search" music

Hi, I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again making it impossible to listen. Kindly tell me if you know...

Casual Listener

Hi,  I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again m...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Solved!! Text to speech does not work when Spotify is playing music through hedsets

Text to speech does not work when Spotify is playing music and any type of speaker or headset is attached, cord based or Bluetooth No issues when the sound goes through phone speakers. Tried with a Plantronics BT headset, a Bose mini soundlink (BT al...

Casual Listener

Text to speech does not work when Spotify is playing music and any type of speaker or headset is attached, cord based or Bluetooth     No issues when the sound goes through pho...

mattisvensson

Regular

2063 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Running Arrives to Android

Since the launch of Spotify Running, millions of you have laced up and hit the road together with the best musical motivation out there. Today we’re thrilled to be bringing the same great experience to our Android users. With Spotify Running, we’ve c...

Spotify

Since the launch of Spotify Running, millions of you have laced up and hit the road together with the best musical motivation out there.   Today we’re thrilled to be bringing the same great ...

Vasyl

Newbie

6684 Views

28 replies

2 likes

  • 6684 Views
  • 28 replies
  • 2 likes