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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107773 Views

26 replies

3 likes

  • 107773 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217974 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217974 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572490 Views

79 replies

3 likes

  • 572490 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471562 Views

577 replies

40 likes

Account
Free
  • 471562 Views
  • 577 replies
  • 40 likes

Solved!! 'Running' disappeared after update to versjon 4.4.0.1008!

Hi allI am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files, turned the phone off and back on ++ I've tried it all, but still no 'Running'I have versjon 4.4.0.1008. Can someone PLEASE t...

Regular

Hi all I am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files,  turned the phone off and back on ++ I've tried it all, but sti...

virgial

Newbie

2013 Views

10 replies

2 likes

  • 2013 Views
  • 10 replies
  • 2 likes

playlist songs coming back after being deleted

hi all,using spotify on android, HTC, with offline mode.songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again...it does not happen always, so no clue of the reason of this erratic behavior....

Newbie

hi all, using spotify on android, HTC, with offline mode. songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again... it does no...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Downloaded songs for offline are gone.

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec. 23 when I'm listening to my downloaded songs, my ...

Visitor

Hi, I just wanted to solve my problem. I have downloaded songs for offline more like 5 to 7 playlists and around 500+ songs. I downloaded it since Dec. 22 and yesterday it was still saved but now Dec...

woodandrew90

Roadie

632 Views

4 replies

0 likes

Android
  • 632 Views
  • 4 replies
  • 0 likes

Not saving to SD card on Android marshmallow (6.0)

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Casual Listener

My moto x pure edition just updated to marshmallow and now storage on SD card doesn't work. Anyone have any experience with fixing this?

Jplargente

Newbie

1079 Views

2 replies

0 likes

Storage on sd card
  • 1079 Views
  • 2 replies
  • 0 likes

Android app doesn't recognize my premium user

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

Newbie

SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?

ainxe90

Newbie

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Solved!! Android mobile

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

Casual Listener

How do you add your own music to Spotify from an android mobile phone? I'm actually a musician, how do I share my own music?

MjBeAtZ50

Casual Listener

1542 Views

2 replies

0 likes

  • 1542 Views
  • 2 replies
  • 0 likes

Can't share between Facebook users

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated.Zoe.

Casual Listener

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated. Zoe.

713 Views

0 replies

0 likes

Facebook
share music
  • 713 Views
  • 0 replies
  • 0 likes

Chromecast 2nd Generation support

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not detecting any devices as it would detect my ps3 I un...

Regular

So it is November 23rd 2015 and I have bought the second generation chromecast and was really excited to use it. I unpackaged it set it up and went to my Spotify application and realized it was not d...

iicoolj

Regular

972 Views

1 replies

0 likes

Chromecast Android
  • 972 Views
  • 1 replies
  • 0 likes

Spotify Running

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

Newbie

Can't find the Spotify Running tool in my android, was it removed? or should i try to reinstall?

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Week Discoveries

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Newbie

Good morning! I can listen to a playlist discoveries of the oldest week? I liked that playlist, but I did not save

Javierpl

Newbie

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Local Files not syncing/showing up.

Recently my local files became unavailable and undownloaded for whatever reason. I have tried to get them back by following all the steps on every single forum I could find and absolutely nothing has worked so far. In fact the issue has gotten worse....

Newbie

Recently my local files became unavailable and undownloaded for whatever reason.  I have tried to get them back by following all the steps on every single forum I could find and absolutely nothi...

bunyos

Newbie

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Headset buttons override on 5.1.2 Lollipop

Hi. Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app that was currently active. For example, if Spotify was turned...

Newbie

Hi.   Been using Spotify on Android (phone: Galaxy S2). Everything was fine when I had the original software for the phone (4.1.2 Jelly Bean). The headset buttons would control the music app t...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Ayuda

Pague en el Oxxo Spotify Premium, pero sigo teniendo Spotify Gratis, porfavor ayúdenme.

Newbie

Pague en el Oxxo Spotify Premium, pero sigo teniendo Spotify Gratis, porfavor ayúdenme.

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify problem on my android

So i paid the 99 cents for the 3 months thing, Then I already put my card number and the others, But then when I tried to pick a song it doesnt want cause it says i need to purchase the premium, but I already did it. and my credit card record list sa...

Casual Listener

So i paid the 99 cents for the 3 months thing, Then I already put my card number and the others, But then when I tried to pick a song it doesnt want cause it says i need to purchase the premium, but ...

Vibeklopez

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Subscription payment error

I tried to pay the 3months for .99 but my card wasn't going thru I tried it a few times but no luck. I used a different phone too but no luck either. Then I noticed a lock where u type in your card number. I clicked on it and brought me to a "trustwa...

Newbie

I tried to pay the 3months for .99 but my card wasn't going thru I tried it a few times but no luck. I used a different phone too but no luck either. Then I noticed a lock where u type in your card n...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S 5 help

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Casual Listener

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Xanderhunter

Casual Listener

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Disabling push advertisements on Android

Hi All, I'm a paying Spotify customer; I'm happy to support artists and eliminate ads from my stream. Recently however the Spotify app itself (on Android) has started pushing ads as Android notifications! I had a chat with support, and it turns out t...

Visitor

Hi All,   I'm a paying Spotify customer; I'm happy to support artists and eliminate ads from my stream.  Recently however the Spotify app itself (on Android) has started pushing ads as An...

DPetrillo

Newbie

10968 Views

2 replies

0 likes

  • 10968 Views
  • 2 replies
  • 0 likes

add to playlist - favourite at top of list new feature?

hi team,i often add tracks to my big play list, so would be cool if i could pin this to top of playlist listnew feature ? thanksdan

Visitor

hi team, i often add tracks to my big play list, so would be cool if i could pin this to top of playlist list new feature ? 😉 thanks dan

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Metadata files

Hi all,I have a zenfoe2 with latest Android version and spotify premium on.When I hear music in my car (bmw), I cannot see the album cover on my display.i ask you if there is a way to show all metadata files.Second, the oly way to connect the app to ...

Newbie

Hi all, I have a zenfoe2 with latest Android version and spotify premium on. When I hear music in my car (bmw), I cannot see the album cover on my display. i ask you if there is a way to show all ...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Album covers not showing

When i'm viewing the current playing song the cover just shows the gray disc like it had no cover. Has this happened to anybody else and how do i fix this?

Casual Listener

When i'm viewing the current playing song the cover just shows the gray disc like it had no cover. Has this happened to anybody else and how do i fix this?

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes