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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111627 Views

26 replies

3 likes

  • 111627 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224635 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224635 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581998 Views

79 replies

3 likes

  • 581998 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478992 Views

577 replies

40 likes

Account
Free
  • 478992 Views
  • 577 replies
  • 40 likes

my spotify stops between every 2 songs

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Newbie

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Nico

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Suggested Songs with Premium

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can deal with adverts). So Spotify either give payed user...

Newbie

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can de...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

How do i move spotify to my sd card?

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

Newbie

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

kbrooksc

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

[Android][Sony Xperia M4]Language detection not working

Hi, I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal.Although the phone's interface is fully in portuguese, Spotify is in English. When I used this account on the web site, everythi...

Casual Listener

Hi,   I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal. Although the phone's interface is fully in portuguese, Spotify is ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Playlists partially resync every time i open spotify

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes. This has been going on for months now. I've been in touch with Spotify support but everything they tell me to do has failed to fix fault. ...

Regular

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes.   This has been going on for months now. I've been in touch with Spotify support...

664 Views

0 replies

0 likes

resyncing
  • 664 Views
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  • 0 likes

Spotify won't save to SD card whatever I try.

Hi, I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at me, for example: - I made sure my external storage is way larger ...

Newbie

Hi,   I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at m...

Nomeansno

Music Fan

2136 Views

2 replies

3 likes

sd card
  • 2136 Views
  • 2 replies
  • 3 likes

Adanmartiinez

Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?

Newbie

Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Spotify unable to register my offline songs

Hi, I got a really annoying issue regarding my Offline Songs on my Phone.From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spotify takes around 14gb on my sd-card, which have to be ...

Regular

Hi, I got a really annoying issue regarding my Offline Songs on my Phone. From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spoti...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

No facebook

I deleted my facebook yesterday and unfortunately was my spotify connected to facebook .Since I do not know how to sign upGoogle translate

Newbie

I deleted my facebook yesterday and unfortunately was my spotify connected to facebook . Since I do not know how to sign up Google translate

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Delete songs completely

I have tried repeatedly to delete songs without success. When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music." This does nothing. The deselected song continues to play from my...

Newbie

I have tried repeatedly to delete songs without success.  When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music."  T...

455 Views

0 replies

0 likes

delete songs
  • 455 Views
  • 0 replies
  • 0 likes

Music available offline switch

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit the make available switch to have no downloaded mu...

Newbie

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit...

426 Views

0 replies

0 likes

Make available offline switch
  • 426 Views
  • 0 replies
  • 0 likes

No puedo pasar la musica a mi sd

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

Newbie

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

cant look up any music

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

Newbie

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

HELP LOCAL FILES IN ANDROID DOESN´T DOWNLOAD

please, i don´t know how can i fix that.i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.

Newbie

please, i don´t know how can i fix that. i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.  

278 Views

0 replies

0 likes

  • 278 Views
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  • 0 likes

Paid money for a free month trial???

So i went to Target and bought the ten dollar gift card. And I'm new to Spotify so I got the thing where it was a free 30 day trial. I put it in assuming I was going to get the free month and another month with the 10 dollars but now that the first m...

Newbie

So i went to Target and bought the ten dollar gift card. And I'm new to Spotify so I got the thing where it was a free 30 day trial. I put it in assuming I was going to get the free month and another...

Taylor

Community Legend

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Solved!! Party

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Casual Listener

Party new feature not working. I just updated the app on android, but when I click party on browse section, nothing happens

Nico

Community Legend

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

SD card saving very unstable

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating up my wifi data volume and storage space. I then ha...

Casual Listener

When I run spotify for the first time with an SD card, it saves to it fine. But after every phone restart, it seems to forget all saved data on the SD card and redownload to internal storage, eating ...

yawkat

Casual Listener

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Allow songs in a Playlist to be manually sorted on android.

Chris Samaan started this petition with a single signature. It needs many more. It takes 3 seconds. Please sign it at: Allow songs in a Playlist to be manually sorted on android.

Newbie

Chris Samaan started this petition with a single signature.   It needs many more. It takes 3 seconds. Please sign it at:   Allow songs in a Playlist to be manually sorted on androi...

680 Views

0 replies

0 likes

editing
Music
  • 680 Views
  • 0 replies
  • 0 likes

Solved!! 'Running' disappeared after update to versjon 4.4.0.1008!

Hi allI am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files, turned the phone off and back on ++ I've tried it all, but still no 'Running'I have versjon 4.4.0.1008. Can someone PLEASE t...

Regular

Hi all I am a Premium user who lost the running function in Spotify. I have re-installed the app after deleting all old files,  turned the phone off and back on ++ I've tried it all, but sti...

virgial

Newbie

2030 Views

10 replies

2 likes

  • 2030 Views
  • 10 replies
  • 2 likes

playlist songs coming back after being deleted

hi all,using spotify on android, HTC, with offline mode.songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again...it does not happen always, so no clue of the reason of this erratic behavior....

Newbie

hi all, using spotify on android, HTC, with offline mode. songs deleted from playlists coming back when the app is launched again....so I need to delete those entries again... it does no...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes