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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115635 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232604 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232604 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592386 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486343 Views

580 replies

42 likes

Account
Free
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Information on how to release my app which uses the Spotify Android SDK

Hello all, I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spotify to approve the app first. Thanks.

Newbie

Hello all,   I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spot...

305 Views

0 replies

0 likes

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Solved!! What happened to Spotify? In the latest update, it won't let me play my own music. It picks songs.

Since the latest update , today is 4-15-15, Spotify won't let me play my own songs. It just picks its own songs. I really liked Spotify but now it is sucks. When I press on a song, the shuffle button flashes,when I press it, it doesn't do anything. P...

Newbie

Since the latest update , today is 4-15-15, Spotify won't let me play my own songs. It just picks its own songs. I really liked Spotify but now it is sucks. When I press on a song, the shuffle button...

TylerD75

Casual Listener

10533 Views

4 replies

0 likes

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Phone crashes and restarts when playing Spotify

When I stream or play offline music with Spotify on my Galaxy s6 edge, the phone crashes frequently. It then restarts. I have tried uninstalling and reinstalling Spotify but it doesn't help.

Casual Listener

When I stream or play offline music with Spotify on my Galaxy s6 edge, the phone crashes frequently. It then restarts. I have tried uninstalling and reinstalling Spotify but it doesn't help.

Ruthie-ruthie

Casual Listener

621 Views

2 replies

0 likes

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  • 2 replies
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Cannot download songs

Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.

Newbie

Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.

320 Views

0 replies

0 likes

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App instantly pauses and won't play songs

I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pauses again. Over, and over and over.I've tried WiFi...

Casual Listener

I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pa...

TacoThreat

Newbie

7033 Views

11 replies

0 likes

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  • 11 replies
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Local files no longer syncing to my new android phone. Can somebody please help?

This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got the new android and downloaded spotify and logged in...

Newbie

This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got t...

448 Views

0 replies

0 likes

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Premium enden altough I payed

One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premium should work but now it stopped for no reason. Wo...

Casual Listener

One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premi...

jakesteell

Casual Listener

611 Views

2 replies

0 likes

Premium
premium doesnt work
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account being double charged?

I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.

Newbie

I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.

296 Views

0 replies

0 likes

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Track keeps skipping on bluetooth headphones

Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place 5 secs. Then continue to the next track. Headphones...

Newbie

Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place ...

422 Views

0 replies

0 likes

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Spotify quits when my smartphone go to sleep

Hi, I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I.When I shutdown the screen the app quits and sure, the music stops playing.Any idea?Thanks

Visitor

Hi,  I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I. When I shutdown the screen the app quits and sure,  the music stops playing. Any idea? Thanks &nbsp...

user-removed

Not applicable

337 Views

1 replies

0 likes

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  • 1 replies
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My phone don't play any songs

Yesterday, I bought 3 months premium on spotify.Everyrthing went smooth. I enjoyed my music but only for 10 minutes.I search for a song that I wanted to play and when I selected it I've saw notifaction'This song is not avaible'And It keep happening w...

Casual Listener

Yesterday, I bought 3 months premium on spotify. Everyrthing went smooth. I enjoyed my music but only for 10 minutes. I search for a song that I wanted to play and when I selected it I've saw notif...

jajos

Casual Listener

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
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Cannot sync All my music for offline listening in one tap via All Songs

I've seen a number of references to this feature, such as:http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314 Even Spotify support told me via email this was true, only last week !!! So what's happening???? I have...

Regular

I've seen a number of references to this feature, such as: http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314   Even Spotify support told me via email th...

Mannie3

Regular

922 Views

2 replies

0 likes

all songs
Playlists
  • 922 Views
  • 2 replies
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Album art bug on android

Hello!I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom google play, and from there downloaded the album to my and...

Newbie

Hello! I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom googl...

335 Views

0 replies

0 likes

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No music control on lock screen: Huawei Ascend Mate 7

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1.Any help would be very much appreciated!Thanks in advance!

Casual Listener

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1. Any help would be very m...

ilmetallo

Newbie

859 Views

1 replies

0 likes

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  • 1 replies
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Spotify not recognizing keyboard on Galaxy S5

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninstalled and reinstalled to no avail.

Visitor

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninsta...

thumperyz69

Casual Listener

561 Views

2 replies

0 likes

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Spotify won't work on flight mode!

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app as I am still new and may have caused this issue. ...

Newbie

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app...

517 Views

0 replies

0 likes

  • 517 Views
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Playlist resets to first song

Background:I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). This has worked perfectley since the function was released, I could sit on m...

Newbie

Background: I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1).    Thi...

420 Views

0 replies

1 likes

  • 420 Views
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  • 1 likes

Can I rotate the homepage on android?

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

Newbie

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

399 Views

0 replies

0 likes

  • 399 Views
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Solved!! "Running" option disappeared!??!

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Casual Listener

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Snooz

Casual Listener

937 Views

2 replies

0 likes

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My spotify is telling me I have no space

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?

Casual Listener

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?

woodandrew90

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes