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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194442 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194442 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535603 Views

78 replies

3 likes

  • 535603 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439070 Views

565 replies

37 likes

Account
Free
  • 439070 Views
  • 565 replies
  • 37 likes

Playlist hit area overlap, cant queue songs

Hello, Not entirely too sure if this is the correct place to post a bug. Bug: Cannot queue song in android on a large playlist. Steps to reproduce:Open a playlist that needs to scrollTry clicking on the three dot hamburger type menu to access add to ...

Casual Listener

Hello,   Not entirely too sure if this is the correct place to post a bug.   Bug:  Cannot queue song in android on a large playlist.   Steps to reproduce: Open a playlist ...

306 Views

0 replies

0 likes

  • 306 Views
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  • 0 likes

Solved!! Lost all saved music.

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to recover my playlist but is their anything i can do ...

Newbie

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to ...

1278496345

Newbie

9151 Views

2 replies

0 likes

  • 9151 Views
  • 2 replies
  • 0 likes

Fcbk accnt-username accnt

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account.Suggestions please.

Visitor

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account. Suggestions please.

user-removed

Not applicable

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Weird Bug

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the screen back, change the song back to the one I sel...

Newbie

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

new songs and artists

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email out to everyone asking what songs to add this mont...

Newbie

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email...

333 Views

0 replies

0 likes

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Login from a different country

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is not listed in your website. So, what now? No Viber ...

Newbie

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is ...

331 Views

0 replies

0 likes

Different country
  • 331 Views
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  • 0 likes

spotify premium not working!!

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Casual Listener

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Nico

Community Legend

604 Views

4 replies

0 likes

  • 604 Views
  • 4 replies
  • 0 likes

sharing music on Facebook from my htc evo

Can I share music to facebook from my HTC EVO ? I have the premium app.....

Newbie

Can I share music to facebook from my HTC EVO ? I have the premium app.....

user-removed

Not applicable

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

7 inch Tablet only plays shuffled songs

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play... Has Spotify changed their policy towards 7 inch tablets? C...

Visitor

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play....

387 Views

0 replies

0 likes

  • 387 Views
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Andriod - Can't rearrange songs in playlist

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

Newbie

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

user-removed

Not applicable

468 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Volume inconsistent

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on my desktop or laptops. Very annoying.

Newbie

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on ...

user-removed

Not applicable

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Some songs downloading over network with option turned off.

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving songs(in same album even) I'll get the gray download i...

Newbie

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving son...

657 Views

0 replies

0 likes

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Solved!! Playing whole album immediately

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway through my queue that I'd rather listen to a diffe...

Casual Listener

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway...

Mister_Sherman

Newbie

2981 Views

5 replies

0 likes

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  • 5 replies
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Another day, another bug: Offline music uninstalled.

Another day with Spotify on Android, another bug to waste my time. This has happened a couple of times in my year of premium : all albums downloaded and saved for offline listening have been switched to 'off' and so I have to manually reset the slide...

Roadie

Another day with Spotify on Android, another bug to waste my time.   This has happened a couple of times in my year of premium :  all albums downloaded and saved for offline listening&nbs...

374 Views

0 replies

0 likes

  • 374 Views
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Samsung Galaxy S5 Close All Apps

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep playing music even when I close all apps. Now only so...

Regular

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep p...

fredrikhans

Newbie

3275 Views

7 replies

4 likes

  • 3275 Views
  • 7 replies
  • 4 likes

disable automatic renewal

Please add this feature. I dont want to cancel my subscription, but I do not want it to automatically renew.

Newbie

Please add this feature. I dont want to cancel my subscription, but I do not want it to automatically renew.

user-removed

Not applicable

1577 Views

2 replies

2 likes

  • 1577 Views
  • 2 replies
  • 2 likes

Solved!! Audio Effects fail on Galaxy S6 (EQ Setings)

Ok, I'm a noob here and I've searched quite a bit, still not finding anything about this even though I'm pretty sure I've gotten as far as I have thanks to this board. I can get my EQ settings perfect using Spotify on my GS6 (takes me to my phone's n...

Casual Listener

Ok, I'm a noob here and I've searched quite a bit, still not finding anything about this even though I'm pretty sure I've gotten as far as I have thanks to this board.  I can get my EQ settings ...

mo4ya2000

Regular

10766 Views

5 replies

0 likes

Audio Effects
eq
Galaxy S6
GS6
Samsung S6
  • 10766 Views
  • 5 replies
  • 0 likes

I lost my Starred album!

I was using Spotify on my Windows PC and I noticed I had two Starred playlists for some reason. One acted as a normal Starred album and one as a normal user-created playlist in a reversed song order. So I deleted the other playlist but now I don't se...

Visitor

I was using Spotify on my Windows PC and I noticed I had two Starred playlists for some reason. One acted as a normal Starred album and one as a normal user-created playlist in a reversed song order....

368 Views

0 replies

0 likes

  • 368 Views
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slow playback

Hi,I have spotify app on my nexus 4 lollipop and I have a good connection speed .. 20 Mbps and ping around 40.But playback is very very slow, as if connection speed is low.I called my ISP many times, thinking that there's a problem with connection sp...

Regular

Hi, I have spotify app on my nexus 4 lollipop and I have a good connection speed .. 20 Mbps and ping around 40. But playback is very very slow, as if connection speed is low. I called my ISP m...

1129738315

Newbie

2097 Views

11 replies

0 likes

  • 2097 Views
  • 11 replies
  • 0 likes