Spotify Randomly Skips Songs and Jumps on Android

[colepace123]

Hi,

I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (forward or back), then it will just skip to the next track. I already cleared cache, uninstalled and reinstalled. As I pay for this service it if frustrating I can't even listen to music on my phone! Any help would be much appreciated!

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Do you experience this issue with one particular song, or with all your songs?

Could you please let me know:

• What Android device do you have (e.g Galaxy S4)
• What Spotify version you have installed
• What Android version you have installed

Thank you!

[Delaslow]

Hello,

I am also having the same issue. I'm running stock Cyanogen on a Oneplus One. I have scoured their forums to no avail. I was considering canceling my account as it's frustrating deleting installing and logging in to get the same results. I just want to know if there is something on the Oneplus One that I could change to get it to work. I miss my music 😕

[DottsyZ]

I am having the same problem using my Samsung S4. It will happen on playback of an non-downloaded playlist (currently listening to AwolNation's new one). I pay for premium service as well.

[sotallytiber]

Same problem here EXCEPT it happens when in offline mode with downloaded songs too. My playlists on spotify that i listen to on the 50 miles per day i drive is sadly the only time i usually get to unwind. my phone is a new galaxy S5 with no other apps save samsung's default ones and chrome.

 Oh and I really REALLY would like to see an actual EMPLOYEE of spotify and NOT a forum frequenter at the very  least acknowledge the issue which unsurprisingly isnt just affecting me.....

[Daniel]

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@Delaslow wrote:
Hello,I am also having the same issue. I'm running stock Cyanogen on a Oneplus One. I have scoured their forums to no avail. I was considering canceling my account as it's frustrating deleting installing and logging in to get the same results. I just want to know if there is something on the Oneplus One that I could change to get it to work. I miss my music 😕

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@DottsyZ wrote:
I am having the same problem using my Samsung S4. It will happen on playback of an non-downloaded playlist (currently listening to AwolNation's new one). I pay for premium service as well.

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@sotallytiber wrote:
Same problem here EXCEPT it happens when in offline mode with downloaded songs too. My playlists on spotify that i listen to on the 50 miles per day i drive is sadly the only time i usually get to unwind. my phone is a new galaxy S5 with no other apps save samsung's default ones and chrome.  Oh and I really REALLY would like to see an actual EMPLOYEE of spotify and NOT a forum frequenter at the very  least acknowledge the issue which unsurprisingly isnt just affecting me.....

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 I suspect you are all on Lollipop, can you try the suggestion here: https://community.spotify.com/t5/Help-Android/PLEASE-READ-Android-5-x-Lollipop-Distorted-playback-so...

[Sjaeger50i]

Hi been having same problem too. (4.4.2 kitkat) 

Spoiler

[sirvantez]

Had exactly the same problem on Galaxy S3. Then found that it just stopped working. So, all my playlists are greyed out - it tells me that there is no network connection even though there is.

I would just cancel my subscription but I've already pre-paid until December 2015.  

Terrible service from Spotify.  The customer service is absolutely woeful.  

[striplay]

I am also having this issue.
When playing music on my android phone(Sony Xperia), or my PS4, or both together..
Songs just skip forward and nerver play.
I have to button mash until one finally plays and I can never just choose what song I want.
It's soooo frustrating I want to throw my phone or controller whenever I'm trying to listen to music, such is very often.
I'm a premium user and quite frankly this is bull**bleep**!