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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114675 Views

26 replies

4 likes

  • 114675 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230455 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230455 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589668 Views

79 replies

3 likes

  • 589668 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484579 Views

580 replies

42 likes

Account
Free
  • 484579 Views
  • 580 replies
  • 42 likes

When i save a song it downloads to my phone

When i save a song or album to my library it is downloading to my phone. It is not set to play offline but when you open the artist it shows a green arrown by each song. This has caused me to have no memory on my phone. Can i save without it download...

Casual Listener

When i save a song or album to my library it is downloading to my phone.  It is not set to play offline but when you open the artist it shows a green arrown by each song.  This has caused m...

user-removed

Not applicable

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

Spotify stops after activating My Album

When I activate My Albums, Spotify stops playing and stops running.After restarting (double clic the Spotify Icon) again and activating My Album the same problem occurs.I uninstalled Spotify and installed it again. After this action it works again, b...

Newbie

When I activate My Albums, Spotify stops playing and stops running. After restarting (double clic the Spotify Icon) again and activating My Album the same problem occurs. I uninstalled Spotify and ...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Downloads a few files and then stops

Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I've got a problem with my home internet connection ...

Newbie

Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

Music on sd card?

HeyI just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify on my sd card but it said my Device memory is full to...

Regular

Hey I just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify ...

rpittaro

Newbie

1630 Views

10 replies

0 likes

  • 1630 Views
  • 10 replies
  • 0 likes

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: 12669315_10156702846440413_1135866557_o.jpg However, when I check my cellp...

Newbie

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign:    126693...

522 Views

0 replies

1 likes

  • 522 Views
  • 0 replies
  • 1 likes

Samsung gs3 first song plays fine, next is silent.

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...

Newbie

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...

umai3620

Newbie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Music stops playing in personal spotify list

Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...

Newbie

Dear users,   I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...

hitch-HIKE

Casual Listener

554 Views

2 replies

2 likes

  • 554 Views
  • 2 replies
  • 2 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

Casual Listener

Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks

ChantalSherman

Newbie

824 Views

4 replies

0 likes

  • 824 Views
  • 4 replies
  • 0 likes

Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

Casual Listener

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...

dragonorangel

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Solved!! Delete account

How Can Delete my account spotify?

Casual Listener

How Can Delete my account spotify?

Ballerino298

Casual Listener

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

Newbie

Hello,   For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...

1424 Views

0 replies

0 likes

Android
Car
freeze
  • 1424 Views
  • 0 replies
  • 0 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

Music Fan

Hi there,   I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...

702 Views

0 replies

2 likes

local files
syncing
  • 702 Views
  • 0 replies
  • 2 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

Casual Listener

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

Casual Listener

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

Casual Listener

Here's the situation:   I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...

clyph10

Casual Listener

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

Newbie

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...

722 Views

0 replies

0 likes

Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting
  • 722 Views
  • 0 replies
  • 0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Casual Listener

First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...

llf_

Regular

777 Views

1 replies

0 likes

Android 5.1.1
slow
slow sync
  • 777 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

Music Fan

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

jean3601

Community Legend

5890 Views

24 replies

1 likes

  • 5890 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

Newbie

Sine this morning the app on my android tablet is missing the browse option!?

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes