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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
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spotify skipping ahead songs

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular streaming with and without headphones. Have tried fa...

  • Casual Listener
  • I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular s...
  • DVelasquez79
  • Casual Listener
  • 1912 Views
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  • Windows
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Release Notes - Spotify for Android (2.5.0)

What's new in this version (2.5.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.

ReleaseNotesAnd.jpg
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  •   What's new in this version (2.5.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.
  • ErickRGuetta
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  • Android
    Release Notes
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Where can I save MP3 Files so Spotify can play them?

I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an elegant, in app solution to this problem. If anyone ...

  • Casual Listener
  • I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an e...
  • Daniel
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online use with smartphone

Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that way). Did i miss some settings or is it just "smartph...

  • Newbie
  • Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that wa...
  • Daniel
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  • 255 Views
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Spotify Songs don't stay downloaded offline

Hi, For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs. Essentially what happens is that I download 40 new songs, they work fine and are green. Then my phone is turned off or runs out of battery and when I turn my phone back o...

  • Newbie
  • Hi,   For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs.   Essentially what happens is that I download 40 new songs, they work fine and are green.  Then my...
  • Saint82270
  • Regular
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  • 312 Views
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i dont have an equalizer in settings

I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like im the only one that doesnt have it i would apprec...

  • Newbie
  • I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like...
  • Daniel
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  • 1189 Views
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Playlist is not sorting by title

It works but then when I back out and come back in, it goes back to its original sorting. Fml !

  • Casual Listener
  • It works but then when I back out and come back in, it goes back to its original sorting. Fml !
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Solved!! Wiped Cache and Data, Spotify stopped working!

Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-androidNow I get a prompt saying Spotify has stopped each fifth sec...

  • Casual Listener
  • Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android ...
  • Daniel
  • Community Legend
  • 359 Views
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  • 359 Views
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Spotify not running as usual....

Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded tracks either just says I need to conect then crashs

  • Newbie
  • Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded t...
  • Daniel
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  • 158 Views
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Samsung S5 connection issue

Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just can't connect.Thanks!

  • Casual Listener
  • Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just...
  • mauriciolondoo
  • Casual Listener
  • 200 Views
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  • 200 Views
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Random stuttering

OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be helping, anyone else experiencing something similar kn...

  • Casual Listener
  • OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be hel...
  • Jordi
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  • 287 Views
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songs missing from album

Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4Any idea what I'm doing wrong?Thanks

  • Newbie
  • Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4 Any idea what I'm doing wrong? Thanks
  • dinomight
  • Spotify Star
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Solved!! How can I search a song in my playlist?

Hi Guys, I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since I updated the latest Spotify version, previously it worked with ...

  • Casual Listener
  • Hi Guys,   I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since...
  • xWh1t3
  • Casual Listener
  • 140 Views
  • 1 replies
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  • 140 Views
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Getting "Failed signing in spotify" error constantly

My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app signed into my account on the phone. Any guesses? It s...

  • Newbie
  • My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app sig...
  • Daniel
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No Local Files on Android?? Why would i use Spotify???

I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home). They show up greyed if they are on a playlist, but that's it. They won't play at all on Spotify, but will play with my Android Music Player. I...

  • Visitor
  •  I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home).  They show up greyed if they are on a playlist, but that's it.  They wo...
  • user-removed
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  • 211 Views
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  • 211 Views
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Playlists doesnt update anymore at cell phone

My playlists created in PC doesnt update more at cell phone, before works fine. S5 - Lollipop Thank you for any help

  • Casual Listener
  • My playlists created in PC doesnt update more at cell phone, before works fine.   S5 - Lollipop   Thank you for any help
  • Ilm10
  • Casual Listener
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Solved!! Will Spotify eat up my data at all if I listen to songs offline?

I am joining the gym and am considering Spotify. I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify. I read the following statement from Spotify and had questions: "You can sync a maximum of 3,333 son...

  • Newbie
  • I am joining the gym and am considering Spotify.  I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify.   I read the following statement fr...
  • Daniel
  • Community Legend
  • 4606 Views
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  • 4606 Views
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Solved!! Deploying to Jordan; intend on using offline feature, but gone longer than 30 days

Hi All, The short and simple of the matter is this; I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of spotify and solely use that now. My question however is this; I'm depl...

  • Casual Listener
  • Hi All,   The short and simple of the matter is this;  I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of ...
  • Daniel
  • Community Legend
  • 959 Views
  • 5 replies
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  • 959 Views
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Shuffle not staying on

I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It's getting annoying to manually remember to press th...

  • Newbie
  • I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It'...
  • 415 Views
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  • 415 Views
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High frequency buzzing noises on Htc One S

Hey,I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I already reinstalled spotify and also changed the stre...

  • Newbie
  • Hey, I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I ...
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  • 180 Views
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