Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209696 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559207 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462087 Views
575 replies
39 likes
Hi,I am using my Moto 360 with voice commands.I say ok google and then play artist name.If my phone has the screen off the music does not start playing. I always need to unlock the screen and the music immediately starts.This is very annoying because...
Hi, I am using my Moto 360 with voice commands. I say ok google and then play artist name. If my phone has the screen off the music does not start playing. I always need to unlock the screen and...
Newbie
701 Views
1 replies
1 likes
Hi, I would like to opt out of the Android Beta, is there anyway to do this? I have been through the settings in Spotify on my phone, desktop app and web app but cannot find an option. I have also tried uninstalling the app but it seems the beta prog...
Hi, I would like to opt out of the Android Beta, is there anyway to do this? I have been through the settings in Spotify on my phone, desktop app and web app but cannot find an option. I hav...
Regular
7388 Views
4 replies
1 likes
Hello I found an existing problem of missing most of the albums from Eason Chan on Andriod edition for quite a long time. Could it be fixed as it involved like 20+ of his work, and he is one of the top artist from Hong Kong and i wish it can be fixed...
Hello I found an existing problem of missing most of the albums from Eason Chan on Andriod edition for quite a long time. Could it be fixed as it involved like 20+ of his work, and ...
Casual Listener
553 Views
1 replies
0 likes
PLEASE ADD GOT7 SONGS! AS WELL AS MORE K WILL AND IU SONGS!
PLEASE ADD GOT7 SONGS! AS WELL AS MORE K WILL AND IU SONGS!
285 Views
0 replies
0 likes
I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware is up to date.The device is shown in Spotify "Devices available" ...
I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware is up to...
Casual Listener
1802 Views
9 replies
0 likes
He i have a Problem with my Samsung Handy, Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and start new and then the same Problem.New Start / Update and n...
He i have a Problem with my Samsung Handy, Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and ...
Spotify Star
383 Views
1 replies
0 likes
Hi,after i've listened one song, I can't hear the second one. Don't know why, I see that the seconds goes but nothing comes out from the speakers.Someone can help me?Thanks
Hi, after i've listened one song, I can't hear the second one. Don't know why, I see that the seconds goes but nothing comes out from the speakers. Someone can help me? Thanks
Spotify Star
711 Views
1 replies
0 likes
Hallo,Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werkt nog steeds niet. Ik heb men ww op facebook ook al v...
Hallo, Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werk...
Casual Listener
1123 Views
3 replies
0 likes
I am aware that this issue has been posted before, but it persists after trying all the fixes for it. I am using a VZW Galaxy S6 with Spotify installed. My last.fm integration was working perfectly unstill it suddenly started throwing the Username/pa...
I am aware that this issue has been posted before, but it persists after trying all the fixes for it. I am using a VZW Galaxy S6 with Spotify installed. My last.fm integration was working pe...
592 Views
0 replies
2 likes
desde que realizaron las 2 ultimas actualizaciones para android, cuando se pone a reproducir una playlist o una radio, cuando el celular pasa a modo stand by, al finalizar la cancion que reproduce, no continua con la siguiente, como si quedara mudo. ...
desde que realizaron las 2 ultimas actualizaciones para android, cuando se pone a reproducir una playlist o una radio, cuando el celular pasa a modo stand by, al finalizar la cancion que reproduce, n...
Regular
653 Views
2 replies
0 likes
actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a instalar haber si funciona pero nada...
actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a...
Spotify Star
507 Views
1 replies
0 likes
Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist?Onde posso entrar em contato com suporte Brasil?AttGlauco
Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist? Onde posso entrar em contato com suporte Brasil? Att Glauco
Spotify Star
407 Views
1 replies
0 likes
My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my phone. This also happens when I'm plugged into hea...
My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my...
Newbie
1332 Views
5 replies
1 likes
I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartphone
I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartpho...
Regular
663 Views
1 replies
0 likes
Hi, I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset. I checked spam folder and tried several days ago - not working. Please help. I am registered with a FB Account. Kind regards,Tim
Hi, I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset. I checked spam folder and tried several days ago - not working. &...
Community Legend
603 Views
1 replies
0 likes
My ask stands over that ^^.Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ
My ask stands over that ^^. Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ 😛
Community Legend
536 Views
3 replies
0 likes
HejMy problem is this:Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything is just fine (sometimes my phone also starts to tel me...
Hej My problem is this: Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything...
Spotify Star
393 Views
1 replies
0 likes
Hi, i would like to express a really annoying thing with the built-in equalizer in spotify. I have made alot of changes in the equalizer and it sounds really good. The problem is that when you start a song or make a fast forward in it, it takes about...
Hi, i would like to express a really annoying thing with the built-in equalizer in spotify. I have made alot of changes in the equalizer and it sounds really good. The prob...
394 Views
0 replies
0 likes
Dear Spotify developers, this is a very huge Problem. When you have a very Powerfull AVR/Loudspeakers this is even more dangerous!I hope this bug will be fixed soon.Receiver: TX-NR414 firmware 117130010000Spotify Android version: 2.5.0.942
Dear Spotify developers, this is a very huge Problem. When you have a very Powerfull AVR/Loudspeakers this is even more dangerous! I hope this bug will be fixed soon. Receiver: TX-NR414 firmwar...
Not applicable
1292 Views
2 replies
6 likes
