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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106815 Views

26 replies

3 likes

  • 106815 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216510 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216510 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570091 Views

78 replies

3 likes

  • 570091 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470034 Views

577 replies

40 likes

Account
Free
  • 470034 Views
  • 577 replies
  • 40 likes

ERROR :(

There is no storage space on the device . I get an error.

Newbie

There is no storage space on the device . I get an error.

kbrooksc

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Unwanted upgrade message

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn't find one. Anyone else getting this?

Gig Goer

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn...

kbrooksc

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Solved!! [Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...

Community Legend

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...

Sandy4

Newbie

93506 Views

46 replies

25 likes

  • 93506 Views
  • 46 replies
  • 25 likes

Solved!! Error: No Memrory found at start

Hi, i need some help When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after the last update . My Phone LG G4 H815

Casual Listener

Hi, i need some help   When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after ...

spagnone

Casual Listener

1738 Views

1 replies

0 likes

Android
memory
  • 1738 Views
  • 1 replies
  • 0 likes

One track from one album won't download

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the album.Tried redownloading it, nothing. The song stil...

Casual Listener

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the a...

b_spin

Casual Listener

1099 Views

1 replies

0 likes

Download error
track problem
  • 1099 Views
  • 1 replies
  • 0 likes

Offline music not downloaded anymore

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happened to me im just a little bored of spotify movil ap...

Casual Listener

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happen...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Are videos not available on Android tablets?

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

Casual Listener

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

How do I create a photo album

After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery. I proceeded to "choose file" and although I couldn't see my pix immagonna take Spit's word for it tha...

Casual Listener

 After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery.  I proceeded to "choose file" and alth...

therealterrytol

Casual Listener

1613 Views

1 replies

0 likes

Albums
create
pictures
Upload
  • 1613 Views
  • 1 replies
  • 0 likes

How can I make spotify mobile play music files I have on my phone.

I have an album or two downloaded onto my phone's micro SD card and one on or two song onto spotify itself. Is there anyway I can get spotify to play those? It can get annoying traveling back and forth between three different locations on my phone.

Casual Listener

I have an album or two downloaded onto my phone's micro SD card and one on or two song onto spotify itself. Is there anyway I can get spotify to play those? It can get annoying traveling back and for...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Spotify shuts down after 5 minutes

Hello, I have spotify premium. When i am playing songs from My Albums or so the spotify app shuts down. The app is doing this while i am connected to internet by 4G or Wifi. It is very frustrating because i need to start the app like about 10 to 20 t...

Newbie

Hello,    I have spotify premium. When i am playing songs from My Albums or so the spotify app shuts down. The app is doing this while i am connected to internet by 4G or Wifi. It is very...

kbrooksc

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Chromecast not working with android 5.1.1

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device. I have a moto g3 with android 5.1.1 and I can't see the chromecast device.both our spotifiy apps are at the same version (4.0.0.8.0.0).She is using the free ver...

Casual Listener

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device.  I have a moto g3 with android 5.1.1 and I can't  see the chromecast device. both our spotifiy ap...

Steinhoefel1

Regular

2794 Views

4 replies

1 likes

  • 2794 Views
  • 4 replies
  • 1 likes

Solved!! Problem with Moto G3 and Chromecast (2015) (video version)

Spotify won't find my new Chromecast (2015) (video version) when using my Moto G (3rd generation) phone.All other applicable apps on my Moto G3 finds the Chromecast.When using my other devices the corresponding Spotify app finds the Chromecast. I kno...

Casual Listener

Spotify won't find my new Chromecast (2015) (video version) when using my Moto G (3rd generation) phone. All other applicable apps on my Moto G3 finds the Chromecast. When using my other devices th...

Steinhoefel1

Regular

9758 Views

30 replies

6 likes

  • 9758 Views
  • 30 replies
  • 6 likes

Solved!! How to cast offline playlists to Chromecast while in offline mode?

I have a Spotify Premium account and like to use it throughout the day while I am driving around for work. We just got a new puppy who has to occassionally stay home by himself, and I would like to play music on the Chromecast on my TV for him to lis...

Casual Listener

I have a Spotify Premium account and like to use it throughout the day while I am driving around for work. We just got a new puppy who has to occassionally stay home by himself, and I would like to p...

driveflanger

Community Legend

4999 Views

3 replies

1 likes

  • 4999 Views
  • 3 replies
  • 1 likes

Spotify deletes all playlists and offline music

Hello everyone,I use spotify premium together with another person. 3 days ago, Spotify started to delete all playlists and offline music I had(the other user lost his music and the playlists too). So I went on the Spotify page and used the playlist r...

Casual Listener

Hello everyone, I use spotify premium together with another person. 3 days ago, Spotify started to delete all playlists and offline music I had(the other user lost his music and the playlists too). ...

pimp13

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Solved!! No sound

Guys, I'm having a trouble about: after the music is over, the next one doesn't make any sound...Help me pleaseOh almost I forgot, I have spotify premiun and this is about my songs that I've downloaded

Casual Listener

Guys, I'm having a trouble about: after the music is over, the next one doesn't make any sound... Help me please Oh almost I forgot, I have spotify premiun and this is about my songs that I've down...

Bittencourt

Spotify Star

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

Android

Hi every one,Spotify play one song and after it keeps playing but without musicWhat should i do?

Casual Listener

Hi every one, Spotify play one song and after it keeps playing but without music What should i do?

Nico

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Most popular from your friends

Where is "most popular from your friends" or something like that. It was few months ago (maybe 2 or 3). Where it is like now?

Gig Goer

Where is "most popular from your friends" or something like that. It was few months ago (maybe 2 or 3). Where it is like now?

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

new samsung a3 handset

Help.please.I've just had a replacement samsung a3 and everything (contacts etc)has been restored but not my apps.I've installed spotify again but can't log in...it just keeps saying 'you already gave an account'...

Newbie

Help.please.I've just had a replacement samsung a3 and everything (contacts etc)has been restored but not my apps.I've installed spotify again but can't log in...it just keeps saying 'you already gav...

snoozecriminal

Casual Listener

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

playlist got cleard

so using my phone to controll my computer at work 2 of my playlists were wiped with the exclusion of 3 songs. is there a way to get my playlists back? its like a total of 130+ songs and no more then 4 songs from a band

Newbie

so using my phone to controll my computer at work 2 of my playlists were wiped with the exclusion of 3 songs. is there a way to get my playlists back? its like a total of 130+ songs and no more then ...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Using spotify offline

My spotify keeps telling me that it stopped downloading my songs because I do not have enough space on my device but that is very wrong as I have 46 gigs left of storage that I can use how do I fix this?

Casual Listener

My spotify keeps telling me that it stopped downloading my songs because I do not have enough space on my device but that is very wrong as I have 46 gigs left of storage that I can use how do I fix t...

user-removed

Not applicable

1217 Views

6 replies

0 likes

  • 1217 Views
  • 6 replies
  • 0 likes