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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118204 Views

27 replies

4 likes

  • 118204 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238021 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238021 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598933 Views

79 replies

3 likes

  • 598933 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491462 Views

581 replies

42 likes

Account
Free
  • 491462 Views
  • 581 replies
  • 42 likes

No sound

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and restarted...nothing. I can find absolutely nothing to he...

Newbie

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and resta...

Carrjm-ca

Newbie

980 Views

2 replies

0 likes

No sound not playing no responds
not playing
  • 980 Views
  • 2 replies
  • 0 likes

Pedido de desbloqueio do premium

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Visitor

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Bittencourt

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

all my downloaded music became "undownloaded"

OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if there's anything I can do to make sure it doesn't h...

Newbie

OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if ...

626 Views

0 replies

2 likes

  • 626 Views
  • 0 replies
  • 2 likes

MY Samsung Galaxy s5 won't sync local files

Hey! As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files" i have read it several times and it will not work!i h...

Casual Listener

Hey!   As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-...

Fliz92

Casual Listener

1522 Views

6 replies

1 likes

  • 1522 Views
  • 6 replies
  • 1 likes

Cannot save songs in my Micro SD

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory. - Go to System Settings- Go to "Apps" - Find Spotify there- On Spotify's page, first, tap "Force Close"- Then tap "Clear cache" if it's not g...

Casual Listener

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory.   - Go to System Settings - Go to "Apps"  - Find Spotify there - On Spotify...

rodrigotcoimbra

Casual Listener

1888 Views

8 replies

1 likes

  • 1888 Views
  • 8 replies
  • 1 likes

One artist playing music plays slow

This has happened on two seperate phones including the one I am currently using (Note 5). But when I try to play one particular artist, a large portion of his songs play at about half speed. Any help?

Casual Listener

This has happened on two seperate phones including the one I am currently using (Note 5).  But when I try to play one particular artist, a large portion of his songs play at about half speed.&nb...

Bittencourt

Spotify Star

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Solved!! Problems with Continuous Play.

I have Premium on a Samsung Galaxy S4.When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to the next song and looks as though it is playing (the t...

Casual Listener

I have Premium on a Samsung Galaxy S4. When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to t...

Bittencourt

Spotify Star

1543 Views

3 replies

0 likes

Samsung Galaxy S4 Spotify
  • 1543 Views
  • 3 replies
  • 0 likes

starred playlist not available on android app

Hi ! My playlist called "starred" is not available on my android app, whereas it is on the web app is it normal ? Thanks for help

Newbie

Hi !   My playlist called "starred" is not available on my android app, whereas it is on the web app  is it normal ?   Thanks for help

thigaldi

Newbie

645 Views

1 replies

1 likes

  • 645 Views
  • 1 replies
  • 1 likes

Solved!! browse not showing up on my menu

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please?i use samsung galaxy grand prime

Newbie

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please? i use sams...

Juan

Spotify Legend

2038 Views

1 replies

0 likes

Browse
  • 2038 Views
  • 1 replies
  • 0 likes

My Browse Option is no longer popping up

My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??

Newbie

My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??

Juan

Spotify Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Spotify constantly asking for me to "get premium". I am already

So, I've been on a paid family plan for a long while now. I got a new android phone several days ago and installed spotify, listened for a few days and everything was good. Just yesterday, though, it started showing the advertisement popup for me to ...

Regular

So, I've been on a paid family plan for a long while now.  I got a new android phone several days ago and installed spotify, listened for a few days and everything was good.  Just yesterday...

Juan

Spotify Legend

1008 Views

1 replies

1 likes

  • 1008 Views
  • 1 replies
  • 1 likes

Song overflow icon has too small of a hit area

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more options and it scrolls you to the middle of the playlist some...

Casual Listener

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems.   The first is when you go and try to hit more o...

Juan

Spotify Legend

830 Views

1 replies

1 likes

  • 830 Views
  • 1 replies
  • 1 likes

fly love no aparece

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celular

Newbie

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celul...

culturax09

Newbie

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

Casual Listener

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

No audio after 1 song.

Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...

Newbie

Hi there,   I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker.   The problem is that the sound disappears between songs. Often ...

lanny20

Newbie

911 Views

4 replies

0 likes

  • 911 Views
  • 4 replies
  • 0 likes

[Andriod] Spotify crashes when logging in after creating folders on Desktop app.

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...

Visitor

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846   ^^So similar to the issue in this post:   Started to mess with the folders opt...

663 Views

0 replies

0 likes

android 5.1
crashing app
folders
LG G4
logging in issues
  • 663 Views
  • 0 replies
  • 0 likes

A Few Different Issues I am having

I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playing. If I pause and play the song it will restart it and play audio but n...

Visitor

     I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playin...

user-removed

Not applicable

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Being Charged $4.99, But Still Spotify Free

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

Newbie

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

kbrooksc

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Delete account

I want to stop listen to music from spotify.I dont know how to delete/end my account/deal with spotify.Please help mekjell

Visitor

I want to stop listen to music from spotify. I dont know how to delete/end my account/deal with spotify. Please help me kjell

kbrooksc

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Intent to use spotify connect

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibility of automating this tasks with Tasker or for example using...

Regular

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application?   This will be really great with hardware, having the possibili...

kbrooksc

Community Legend

1601 Views

1 replies

0 likes

developers
  • 1601 Views
  • 1 replies
  • 0 likes