Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376621 Views

541 replies

34 likes

Account
Free
  • 376621 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7597 Views

0 replies

7 likes

  • 7597 Views
  • 0 replies
  • 7 likes

Lost playlists

I had collated an extensive playlist on Spotify, unfortunately once I logged off my account, then later reconnected on my sumsung phone. All of my music and playlists had been removed. After repeated yet pointless attempts to contact support-spotify,...

Visitor

I had collated an extensive playlist on Spotify, unfortunately once I logged off my account, then later reconnected on my sumsung phone.  All of my music and playlists had been removed.  Af...

user-removed

Not applicable

358 Views

2 replies

0 likes

  • 358 Views
  • 2 replies
  • 0 likes

No Spotify for Android TV?

This is wird that Spotify dosent support the apps for Android TV when am in my living room and will lising to music. Use a Nvidia Shield TV home. Only music service some works yet is Google Play Music

Casual Listener

This is wird that Spotify dosent support the apps for Android TV when am in my living room and will lising to music.    Use a Nvidia Shield TV home. Only music service some works yet is G...

dscostu

Regular

2502 Views

7 replies

7 likes

  • 2502 Views
  • 7 replies
  • 7 likes

Sometimes Spotify on Android keeps resetting the shuffle button position

I'd like for the app to remember it until I reset it, I think this is the default behaviour for most music players.The only problem is, I couldn't find a way to consistently reproduce it yet.How to reproduce:I select a playlist, select first song to ...

Newbie

I'd like for the app to remember it until I reset it, I think this is the default behaviour for most music players. The only problem is, I couldn't find a way to consistently reproduce it yet. How ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Solved!! Non funziona più

Scusate il mio spotify premium mi è stato offerto gratuitamente dalla vodafone. Un abbonamento annuale che dovrebbe scadere il 10/2016 mi sono arrivati dei messaggi dalla vodafone che mi dicono che è impossibile aggiornare il mio spotify e mantenere ...

Casual Listener

Scusate il mio spotify premium mi è stato offerto gratuitamente dalla vodafone. Un abbonamento annuale che dovrebbe scadere il 10/2016 mi sono arrivati dei messaggi dalla vodafone che mi dicono che è...

Bittencourt

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Cannot login

Using android and upon entering the details and pressing the login button. Spotify replied that I have created account. I clicking login button not sign up button.

Visitor

Using android and upon entering the details and pressing the login button. Spotify replied that I have created account. I clicking login button not sign up button.

user-removed

Not applicable

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

Android volume control of other device is easily broken

All other apps such as Undok or Chromecast have no issues.Spotify connects succesfully to other devices but loses correct volume control, especially after unlocking. HTC One M7. Please test and fix.

Regular

All other apps such as Undok or Chromecast have no issues. Spotify connects succesfully to other devices but loses correct volume control, especially after unlocking.   HTC One M7.   P...

Steph_B

Roadie

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

how is the new update?should i get it?

Is it more commercials,and more stupid changes or did they fix any/all of the crap theyv done to make it lame af?song limits,commercials,artist follow unfollow problem,lay out, recommercialing me everytime i change repeatedly you know it say half and...

Regular

Is it more commercials,and more stupid changes or did they fix any/all of the crap theyv done to make it lame af?song limits,commercials,artist follow unfollow problem,lay out, recommercialing me eve...

xleverc

Regular

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Spotify crashing my phone

I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a couple minutes after my phone will shut down by its...

Casual Listener

I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a ...

Hi_luca

Casual Listener

1386 Views

3 replies

1 likes

Spotify crashing Android
  • 1386 Views
  • 3 replies
  • 1 likes

Solved!! Listen on Android in car

Hello All. First time posting. I tried searching for this but was unsuccessful so please excuse me if this is a question already answered... in that case, if you can direct me to the answer, that is fine as well. New Spotify Member, using Android Not...

Casual Listener

Hello All.  First time posting.  I tried searching for this but was unsuccessful so please excuse me if this is a question already answered... in that case, if you can direct me to the answ...

BKaufmann57

Casual Listener

799 Views

2 replies

0 likes

  • 799 Views
  • 2 replies
  • 0 likes

Local files not available on Adroid

So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download them anymore. I have tried evertything from deletin...

Newbie

So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download ...

rloveman

Regular

1331 Views

1 replies

1 likes

  • 1331 Views
  • 1 replies
  • 1 likes

Spotify keeps deleting downloaded playlists.

I would say this issue has occurred twice since I resubscribed to spotify a month ago, under two completely different circumstances. one involving travel so I was left musicless when I needed it most. The other time being today So i look at my phone ...

Casual Listener

I would say this issue has occurred twice since I resubscribed to spotify a month ago, under two completely different circumstances.  one involving travel so I was left musicless when I needed i...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

deleting al my music

hey spotify and spotify users, yesterday when I looked at my phone I saw that all of my numbers were deleted (2.475),I was downloading them again in the night and a phew minutes ago I looked again and it deleted 645 songs again.how can I solve this p...

Newbie

hey spotify and spotify users,   yesterday when I looked at my phone I saw that all of my numbers were deleted (2.475), I was downloading them again in the night and a phew minutes ago I look...

495 Views

0 replies

0 likes

Deleting
deleting musics
discarding
not working
problem
problem with app speed for android
unable to play
  • 495 Views
  • 0 replies
  • 0 likes

I have a spotify account connected to my facebook that i do not use

I have a spotify account that I can sign in to with my fb info that I do not use. I would like to deactivate that account so I can connect the premium spotify account that I do use. I have already tried the recommended method but since I log in with ...

Newbie

I have a spotify account that I can sign in to with my fb info that I do not use. I would like to deactivate that account so I can connect the premium spotify account that I do use. I have already tr...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Useless on htc one

The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use spotify when im not at home since i have all my mu...

Newbie

The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

Spotify Android 6.0 SD Kart Sorunu.

LG G3 (Android 6.0) kullanıyorum. 5.0 kullanırken SD karta otomatik olarak depoluyordu. 6.0'a geçince Dahili hafızaya depolamaya başladı. Üç kez kaldırıp yeniden yüklememe rağmen sorunum çözülmedi. Hafıza kartınada biçimlendirip denedim. Galiba soeun...

Casual Listener

LG G3 (Android 6.0) kullanıyorum. 5.0 kullanırken SD karta otomatik olarak depoluyordu. 6.0'a geçince Dahili hafızaya depolamaya başladı. Üç kez kaldırıp yeniden yüklememe rağmen sorunum çözülmedi. H...

ykpumt1

Casual Listener

1632 Views

4 replies

1 likes

  • 1632 Views
  • 4 replies
  • 1 likes

download error

i can`t download any playlist, because the app say that i already use 3 divices, what can i do to solve the problem? please help me

Newbie

i can`t download any playlist, because the app say that i already use 3 divices, what can i do to solve the problem? please help me

driveflanger

Community Legend

313 Views

1 replies

1 likes

  • 313 Views
  • 1 replies
  • 1 likes

my volume keeps changing while a song is playing

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and downloading all the songs over again but it didn't...

Casual Listener

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and...

driveflanger

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Vocals almost inaudible

Hi, I'm listening on Android and while the instrumentation sounds fine the vocals are very, very low in the mix, and are kind of muffled and "echo." I deleted data and cache numerous times, turned off normalize volume, made sure everything with my eq...

Newbie

Hi,    I'm listening on Android and while the instrumentation sounds fine the vocals are very, very low in the mix, and are kind of muffled and "echo." I deleted data and cache numerous t...

Steph_B

Roadie

1486 Views

1 replies

2 likes

  • 1486 Views
  • 1 replies
  • 2 likes

songs disapear

I have recently downloaded songs from an artist and I saved them so that I could listen later but when I went to listen to the songs they didn't even exist anymore but my friend still has the songs what's going on?

Newbie

I have recently downloaded songs from an artist and I saved them so that I could listen later but when I went to listen to the songs they didn't even exist anymore but my friend still has the songs w...

Steph_B

Roadie

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

OFFLINE MODE ISSUES

I am on deployment and have lost the ability to play any of my music offline. It said to go online and verify that you are a Premium member which I am and did and it still does not work. Unfortunately I will not be able to connect my devices to wifi ...

Newbie

I am on deployment and have lost the ability to play any of my music offline.  It said to go online and verify that you are a Premium member which I am and did and it still does not work.  ...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes