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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118208 Views

27 replies

4 likes

  • 118208 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238050 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238050 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598955 Views

79 replies

3 likes

  • 598955 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491486 Views

581 replies

42 likes

Account
Free
  • 491486 Views
  • 581 replies
  • 42 likes

play store the app doesn't download

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just cancel the subscription.

Newbie

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just can...

Bittencourt

Spotify Star

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

language filter for playlists?

does spotify has a function that limits the languages of songs playing? for example sometimes playlists has songs in more than 1 language, language A, B and C.is it possible to only play language A in shuffle mode?

Newbie

does spotify has a function that limits the languages of songs playing?   for example sometimes playlists has songs in more than 1 language, language A, B and C. is it possible to only p...

jonasherdegen

Community Legend

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Solved!! Cannot skip tracks with bluetooth Beats Powerbeats2 and Huawei Y550

Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...

Music Fan

Hello i bought Beats by Dre Powerbeats 2 Wireless   - bluetooth hedphones   I own Huawei Y550 Android phone   pressing twice the button on my bluetooth headphones should skip to ...

Sahiln

Newbie

42302 Views

8 replies

0 likes

  • 42302 Views
  • 8 replies
  • 0 likes

Playstation 4 premium not carrying over to andriod device

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only freeHas anyone else had this sort of problem and if so please ...

Newbie

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only free Has...

kbrooksc

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

"My Music" keeps having random rap tracks placed in it

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. Anyone know why it's doing this or how to stop it? I...

Newbie

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. A...

kbrooksc

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! All my Music disappeared

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I tried logging in and out again nothing :(.Please hel...

Newbie

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I t...

kbrooksc

Community Legend

926 Views

1 replies

0 likes

Android 5.0.2
Music disappearing
Premium
Sony
  • 926 Views
  • 1 replies
  • 0 likes

Spotify randomly pauses music and active the voice control in iPhone 6

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Regular

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Broncasrafa

Regular

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Android Offline Devices Troubleshooting

Hello there i have the following problem.I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The problem is, that all the songs from my Note 4 are be...

Casual Listener

Hello there i have the following problem. I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Problemas con cuesta premium

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta premium. Podrían darle solución alguna, espero su pront...

Newbie

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta prem...

OviiiOne

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Music stopped playing and can't continue it

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Can someone help me, please?No PremiumLG G4c

Visitor

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Ca...

Bittencourt

Spotify Star

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Browser is gone

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or what i can do to get this feature back? If this cont...

Casual Listener

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or w...

Bittencourt

Spotify Star

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Spotify on Froyo gone?

Hello, Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results. I'm running spotify 0.6.5.183 (I tried upgradig to 0.6.6.270 and downgrading to 0.6.4.47 with no success) -...

Newbie

Hello,   Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results.  I'm running spotify 0.6.5.183 (I tried up...

driveflanger

Community Legend

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

porque no puedo explorar en spotify teniendo aún el premium?

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Newbie

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Bittencourt

Spotify Star

1802 Views

1 replies

0 likes

  • 1802 Views
  • 1 replies
  • 0 likes

Any good reasons why I should continue my premium subscription?

So I am looking for some reason to continue to order my spotify premium subscription. Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can't use internet connection. Our company has mandatory encryp...

Newbie

So I am looking for some reason to continue to order my spotify premium subscription.   Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can...

navaira

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Search for offline content...

How can I search for and see only offline content that is on my Android phone? []sRoger

Music Fan

  How can I search for and  see only offline content that is on my Android phone?   []s Roger

user-removed

Not applicable

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Push notifications

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I remembered I did, all push notifications were off. So...

Casual Listener

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I re...

Gerald_Tan

Casual Listener

1608 Views

5 replies

3 likes

  • 1608 Views
  • 5 replies
  • 3 likes

Chromecast does not work since v4.5.9.820

Hi, Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s). I can see the devices in "Settings" -> "Connect to a device" and when I click on the device the Sp...

Music Fan

Hi,   Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s).   I can see the devices in "Set...

JonasL

Music Fan

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Time to remove the limits?

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it? Please remove this and other limits and let people...

Roadie

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it?...

kbrooksc

Community Legend

1120 Views

3 replies

1 likes

  • 1120 Views
  • 3 replies
  • 1 likes

Solved!! The 'explore' tab do not appear in the menu of my Spotify app anymore

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Casual Listener

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Bittencourt

Spotify Star

3289 Views

4 replies

0 likes

Android App
Explore Mode
problem content
  • 3289 Views
  • 4 replies
  • 0 likes

Solved!! Parece que estás intentando acceder a spotify desde un país distinto

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y ahora recibo este mensaje de Spotify cada vez que in...

Casual Listener

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y a...

Karlitakaulitz

Newbie

24724 Views

6 replies

30 likes

  • 24724 Views
  • 6 replies
  • 30 likes