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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857256 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857256 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21534 Views
  • 3 replies
  • 0 likes
  • 21534 Views
  • 3 replies
  • 0 likes

(Galaxy S5) Android 5.0 album cover bug

Hey,it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen background.Please fix that it is kinda annoying and th...

  • Newbie
  • Hey, it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen b...
  • 429 Views
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  • 429 Views
  • 0 replies
  • 0 likes

How to change download location to external sd card

I was just wondering if there was a option to change download location to my external sd cardThank you

  • Newbie
  • I was just wondering if there was a option to change download location to my external sd card Thank you
  • 204 Views
  • 0 replies
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  • 204 Views
  • 0 replies
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Solved!! some albuns is only to premium access?

Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album https://play.spotify.com/album/3xYNQ0WHbe15Jxj8omO8cA thank yourapha

  • Casual Listener
  • Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album   https://play.spotify.com/album/...
  • rguarita
  • Casual Listener
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

searching playlists

Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in that ,so why not on the windows phone ? This will ...

  • Casual Listener
  • Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in...
  • driveflanger
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Help!

I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?

  • Casual Listener
  • I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?
  • DjBreaker15
  • Newbie
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
  • 0 likes

Local Files not Syncing on Mobile Device

Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing? Just wondering if anyone else is having the same problem or any solutions? I am also experience th...

  • Gig Goer
  • Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing?   Just wondering if anyone else is havin...
  • gesabo62
  • Newbie
  • 737 Views
  • 8 replies
  • 2 likes
  • 737 Views
  • 8 replies
  • 2 likes

Solved!! Missed files after restarting my samsung glaxy s3

Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your help. Sincerely yours, Seb K.

  • Newbie
  • Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your...
  • jean3601
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Send songs, albums and playlists while streaming

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

  • Regular
  •   Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radi...
  • 335 Views
  • 0 replies
  • 0 likes
  • album
    bluetooth
    Content
    Playlist
    streaming
  • 335 Views
  • 0 replies
  • 0 likes

Solved!! How do I unistall the recent spotify update?

The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?

  • Regular
  • The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?
  • user-removed
  • Not applicable
  • 1476 Views
  • 1 replies
  • 0 likes
  • 1476 Views
  • 1 replies
  • 0 likes

Random Volume Control Issues

Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to my playlist and adjust my sound to the song playing...

  • Newbie
  • Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to ...
  • 290 Views
  • 0 replies
  • 0 likes
  • random
    Volume Control
  • 290 Views
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Newest Android app doesn't save it's place in my playlist

I have specific playlists that I use in my car. The Android app used to save my place, and when I came back to the car, the app would pick up where I left off (like if I had a CD in the car player). It used to disconnect once in a while, but not ofte...

  • Gig Goer
  • I have specific playlists that I use in my car. The Android app used to save my place, and when I came back to the car, the app would pick up where I left off (like if I had a CD in the car player). ...
  • 201 Views
  • 0 replies
  • 2 likes
  • 201 Views
  • 0 replies
  • 2 likes

Browse through Artist list

Why can't I browse artists on my Android like I can on an IPhone?

  • Newbie
  • Why can't I browse artists on my Android like I can on an IPhone?
  • 152 Views
  • 0 replies
  • 1 likes
  • 152 Views
  • 0 replies
  • 1 likes

Galaxy s6 saying offline when online

So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm on my home wifi spotify refuses to access the Intern...

  • Newbie
  • So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm o...
  • 892 Views
  • 0 replies
  • 0 likes
  • 892 Views
  • 0 replies
  • 0 likes

Wrong highlight color for selected navigation menu

Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu. This is the 4th release since the color changes and this bug is still not fixed It is so annoying so I decided to post it here. I am us...

  • Newbie
  • Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu.   This is the 4th release since the color changes and this bug is still ...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Does offline music us up my memory on my android

When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciated

  • Newbie
  • When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciat...
  • driveflanger
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Plays one song on playlist then jumps to something non-related

I have never had a problem with Spotify until today. No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a completely different song not on any of my playlists.

  • Newbie
  • I have never had a problem with Spotify until today.  No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a c...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

paid for premium

Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops

  • Newbie
  • Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops
  • Jordi
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Saved music disappeared. [android]

Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cache and dates from my phone?

  • Regular
  • Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cac...
  • ashepoole
  • Casual Listener
  • 2662 Views
  • 9 replies
  • 0 likes
  • 2662 Views
  • 9 replies
  • 0 likes

remote problem

Dear All, I've already use spotify mobile on windows phone (nokia lumia 925) I can use spotify easily on my car media system via bluetooth . ı see the song details and i can change the songs on my car steer button(can change the next or previous song...

  • Newbie
  • Dear All,   I've already use spotify mobile on windows phone (nokia lumia 925) I can use spotify easily on my car media system via bluetooth .  ı see the song details and i can change the...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes