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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387247 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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Rearranging tracks in Spotify (premium) bugs

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it properly but it's really bugging me. I think the 'p...

Music Fan

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it ...

316 Views

0 replies

0 likes

Android
Play queue
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Downloaded songs not playing

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens. I've cleared the cache and redownloaded all the songs but no improveme...

Regular

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens.   I've clear...

Twiggysdreads

Regular

1962 Views

17 replies

0 likes

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Spotify Sync

Hi Spotify Community, I have 1x Spotify Premium account with 2 devices linked to it.Samsung S5 and a Samsung S2tablet. I generally use my phone as it is smaller and easier but at home I could be using the tablet via Sonos. Is there away that both dev...

Newbie

Hi Spotify Community,   I have 1x Spotify Premium account with 2 devices linked to it. Samsung S5 and a Samsung S2tablet.   I generally use my phone as it is smaller and easier but at ...

227 Views

0 replies

0 likes

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One song from artist is playing

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Casual Listener

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Winterburn7274

Casual Listener

248 Views

1 replies

0 likes

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samsung galaxy s3 high speed after a pause

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to play .. it plays all the missed music? I think? but like i...

Newbie

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to pla...

truckerjunk

Newbie

493 Views

1 replies

0 likes

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  • 1 replies
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Most album artwork gone

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my phone is gone. It doesn't seem to matter whether th...

Newbie

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my ...

255 Views

0 replies

0 likes

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Concert

I love the feature to see concerts near me in the app. Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked? Thanks! Dave

Newbie

I love the feature to see concerts near me in the app.  Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked?  ...

316 Views

0 replies

0 likes

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Désynchronisation

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Casual Listener

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Gedeon35

Casual Listener

408 Views

2 replies

0 likes

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Sound quality issues on Nexus in Marshmallow

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5.If I turn the EQ off its less prominent.I have the lastes Android OS and I ahve uninstalled and resinstalled Spotify numerous times.

Regular

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5. If I turn the EQ off its less prominent. I have the lastes Android OS and I ahve uninstall...

jk125

Newbie

935 Views

4 replies

5 likes

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Android/ program/ Chromecast support

Why no Chromecast or Spotify connect support for audio/video program?

Regular

Why no Chromecast or Spotify connect support for audio/video program?

266 Views

0 replies

0 likes

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Solved!! spotify forgets login details about once a week

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and resync my playlists. About a week later whenever I...

Gig Goer

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and...

aodhokeady

Gig Goer

1443 Views

9 replies

0 likes

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Malfunzionamento!!

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify and keep the premium ... why? ??

Casual Listener

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify ...

Steph_B

Roadie

359 Views

1 replies

0 likes

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SPOTIFY KEEPS STOPPING

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have seen fixes for other phones but the S5 fix is not goi...

Casual Listener

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have se...

B282100

Newbie

464 Views

1 replies

0 likes

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All music deleted after updating app

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can I prevent that from happening? Especially because ...

Regular

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can...

210 Views

0 replies

0 likes

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how do i cancel spotify?

I followed the instruction. Well at least i tried.i cant cancel it.But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me?I also cant find a service centre or emailadress to subscribe. Help me please.

Newbie

I followed the instruction. Well at least i tried. i cant cancel it. But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me? I also cant find a serv...

user-removed

Not applicable

343 Views

1 replies

0 likes

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Premium not working

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me gett...

Newbie

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But...

user-removed

Not applicable

306 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify automatically closes the instant I log in. No error message.

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app it simply disappears, as if I press the home button ...

Casual Listener

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app i...

Dav1dM

Casual Listener

900 Views

7 replies

0 likes

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Play music from smartphone

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?

Casual Listener

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I? 

woodandrew90

Roadie

439 Views

4 replies

0 likes

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re downloading music

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out. when i log back in, all of the songs had to re dow...

Newbie

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out....

woodandrew90

Roadie

371 Views

1 replies

0 likes

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connect to D-link Music Everywhere

how can i connect my spotify to D-link Music Everywhere?when i tap connect in my spotify the device (D-link Music Everywhere) is invisiblei can't connect my android phone to Dlink, why? maybe dlink is not supported? Connecting Iphone to Dlink is poss...

Newbie

how can i connect my spotify to D-link Music Everywhere? when i tap connect in my spotify the device (D-link Music Everywhere) is invisible i can't connect my android phone to Dlink, why? maybe dli...

djzing

Newbie

1329 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes