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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114683 Views

26 replies

4 likes

  • 114683 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230514 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230514 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589689 Views

79 replies

3 likes

  • 589689 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484604 Views

580 replies

42 likes

Account
Free
  • 484604 Views
  • 580 replies
  • 42 likes

Solved!! Problems with Continuous Play.

I have Premium on a Samsung Galaxy S4.When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to the next song and looks as though it is playing (the t...

Casual Listener

I have Premium on a Samsung Galaxy S4. When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to t...

Bittencourt

Spotify Star

1526 Views

3 replies

0 likes

Samsung Galaxy S4 Spotify
  • 1526 Views
  • 3 replies
  • 0 likes

starred playlist not available on android app

Hi ! My playlist called "starred" is not available on my android app, whereas it is on the web app is it normal ? Thanks for help

Newbie

Hi !   My playlist called "starred" is not available on my android app, whereas it is on the web app  is it normal ?   Thanks for help

thigaldi

Newbie

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Solved!! browse not showing up on my menu

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please?i use samsung galaxy grand prime

Newbie

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please? i use sams...

Juan

Spotify Legend

2023 Views

1 replies

0 likes

Browse
  • 2023 Views
  • 1 replies
  • 0 likes

My Browse Option is no longer popping up

My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??

Newbie

My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??

Juan

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify constantly asking for me to "get premium". I am already

So, I've been on a paid family plan for a long while now. I got a new android phone several days ago and installed spotify, listened for a few days and everything was good. Just yesterday, though, it started showing the advertisement popup for me to ...

Regular

So, I've been on a paid family plan for a long while now.  I got a new android phone several days ago and installed spotify, listened for a few days and everything was good.  Just yesterday...

Juan

Spotify Legend

1002 Views

1 replies

1 likes

  • 1002 Views
  • 1 replies
  • 1 likes

Song overflow icon has too small of a hit area

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more options and it scrolls you to the middle of the playlist some...

Casual Listener

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems.   The first is when you go and try to hit more o...

Juan

Spotify Legend

815 Views

1 replies

1 likes

  • 815 Views
  • 1 replies
  • 1 likes

fly love no aparece

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celular

Newbie

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celul...

culturax09

Newbie

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

Casual Listener

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

No audio after 1 song.

Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...

Newbie

Hi there,   I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker.   The problem is that the sound disappears between songs. Often ...

lanny20

Newbie

891 Views

4 replies

0 likes

  • 891 Views
  • 4 replies
  • 0 likes

[Andriod] Spotify crashes when logging in after creating folders on Desktop app.

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...

Visitor

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846   ^^So similar to the issue in this post:   Started to mess with the folders opt...

659 Views

0 replies

0 likes

android 5.1
crashing app
folders
LG G4
logging in issues
  • 659 Views
  • 0 replies
  • 0 likes

A Few Different Issues I am having

I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playing. If I pause and play the song it will restart it and play audio but n...

Visitor

     I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playin...

user-removed

Not applicable

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Being Charged $4.99, But Still Spotify Free

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

Newbie

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

kbrooksc

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Delete account

I want to stop listen to music from spotify.I dont know how to delete/end my account/deal with spotify.Please help mekjell

Visitor

I want to stop listen to music from spotify. I dont know how to delete/end my account/deal with spotify. Please help me kjell

kbrooksc

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Intent to use spotify connect

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibility of automating this tasks with Tasker or for example using...

Regular

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application?   This will be really great with hardware, having the possibili...

kbrooksc

Community Legend

1585 Views

1 replies

0 likes

developers
  • 1585 Views
  • 1 replies
  • 0 likes

After 29 days Spotify deletes my downloaded songs????

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in they delete all of my downloaded songs???? The reason I went premimum in the first place was so I could downl...

Casual Listener

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in  they delete all of my downloaded songs???? The reaso...

Bittencourt

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Browse option is gone

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

Newbie

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Solved!! Grrrrrr

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, sort your **bleep** out Spotify otherwise I have no ...

Casual Listener

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, s...

sharzbaiz2012

Casual Listener

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

songs are playing, but no sound

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, then it works fine..until the next song. Has this hap...

Newbie

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, th...

Jclark840

Casual Listener

3745 Views

8 replies

4 likes

Web Player
  • 3745 Views
  • 8 replies
  • 4 likes

Can't connect on my andoid phone

Hello, In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly. I have buy the offer 3 mounth for 0,99€ the 31/12/2015. But the last week, I must full reset my mobilphone. Later, I've downlo...

Newbie

Hello,    In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly.  I have buy the offer 3 mounth for 0,99€ the 31/1...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Songs wont Continuously Play

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Newbie

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Musemer

Newbie

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes