Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106825 Views

26 replies

3 likes

  • 106825 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216531 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216531 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570110 Views

78 replies

3 likes

  • 570110 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470042 Views

577 replies

40 likes

Account
Free
  • 470042 Views
  • 577 replies
  • 40 likes

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: However, when I check my cellphone storage it says that the device memory ...

Newbie

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign:    &nbs...

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes

Samsung gs3 first song plays fine, next is silent.

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...

Newbie

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...

umai3620

Newbie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Music stops playing in personal spotify list

Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...

Newbie

Dear users,   I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...

hitch-HIKE

Casual Listener

537 Views

2 replies

2 likes

  • 537 Views
  • 2 replies
  • 2 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

Casual Listener

Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks

ChantalSherman

Newbie

801 Views

4 replies

0 likes

  • 801 Views
  • 4 replies
  • 0 likes

Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

Casual Listener

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...

dragonorangel

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Solved!! Delete account

How Can Delete my account spotify?

Casual Listener

How Can Delete my account spotify?

Ballerino298

Casual Listener

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

Newbie

Hello,   For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...

1408 Views

0 replies

0 likes

Android
Car
freeze
  • 1408 Views
  • 0 replies
  • 0 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

Music Fan

Hi there,   I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...

688 Views

0 replies

2 likes

local files
syncing
  • 688 Views
  • 0 replies
  • 2 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

Casual Listener

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

Casual Listener

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

Casual Listener

Here's the situation:   I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...

clyph10

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

Newbie

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...

709 Views

0 replies

0 likes

Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting
  • 709 Views
  • 0 replies
  • 0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Casual Listener

First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...

llf_

Regular

766 Views

1 replies

0 likes

Android 5.1.1
slow
slow sync
  • 766 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

Music Fan

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

jean3601

Community Legend

5755 Views

24 replies

1 likes

  • 5755 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

Newbie

Sine this morning the app on my android tablet is missing the browse option!?

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

Roadie

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...

user-removed

Not applicable

1029 Views

2 replies

0 likes

  • 1029 Views
  • 2 replies
  • 0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

Roadie

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least).   ...

voice_of_reason

Roadie

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Not supported country

I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

Newbie

I'm trying to install Spotify Music on an Android 5 phone  in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

CrazyDude

Roadie

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Solved!! How do I get rid of the retarted scroll bar for androi app

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...

Casual Listener

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...

Thisishayden

Newbie

8099 Views

6 replies

10 likes

Android App
  • 8099 Views
  • 6 replies
  • 10 likes