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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32795 Views
  • 62 replies
  • 25 likes
  • 32795 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872683 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872683 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25222 Views
  • 3 replies
  • 0 likes
  • 25222 Views
  • 3 replies
  • 0 likes

suggested songs

I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, with 25-30+ artists. I was wondering if the amount of ...

  • Casual Listener
  • I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, wit...
  • Sencer199
  • Casual Listener
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
  • 0 likes

Premium for 3 mouths, Unsubscribed, then re-subscribed later , Still 'Premium', not working

So! On the 01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still going to work, just perventing further payments from being taken out...

  • Newbie
  • So! On the  01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still g...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Solved!! Deleted saved songs, question about restoring them.

So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (350/400) saved on an old device that's offline. The o...

  • Regular
  • So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (35...
  • devmetal23
  • Regular
  • 1915 Views
  • 4 replies
  • 0 likes
  • 1915 Views
  • 4 replies
  • 0 likes

LastFm issue with Samsung

Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an entire album I had planned on listening is not scro...

  • Music Fan
  • Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an ...
  • ajaxStardust
  • Newbie
  • 457 Views
  • 5 replies
  • 0 likes
  • 457 Views
  • 5 replies
  • 0 likes

Inserting my SD card into a new device

Hi. I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downloaded data or I need to download it all again?Thank you for your atten...

  • Casual Listener
  • Hi.   I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downlo...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Spotify stopped streaming over T-Mobile 4G Sony Experia phone

I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, clearing the cached data etc. It is still showing as no i...

  • Casual Listener
  • I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, cleari...
  • alina0805
  • Casual Listener
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

[Android][Other] DANGEROUS visual commercials while using navigation/gps/google maps

Hi, I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are driving, but to have an ad force the user to watch it while the...

  • Casual Listener
  • Hi,   I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are dri...
  • vkeschru
  • Casual Listener
  • 338 Views
  • 3 replies
  • 1 likes
  • Android
    Other
  • 338 Views
  • 3 replies
  • 1 likes

Backround Noises

Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern?Hello, since the last update all my tracks have backround noises that are not normal. Is anyone able to help me?

  • Newbie
  • Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern? Hello, since the last update all my tracks have backround noise...
  • Nico
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

MY CREDIT CARD

I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back

  • Visitor
  • I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back
  • driveflanger
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Android app doesn't pause when bluetooth connection is lost

I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0. For over almost two years with the Spotify Android app, I've been in the habit of expecting that the app will recognize when the bluetoo...

  • Music Fan
  • I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0.   For over almost two years with the Spotify Android app, I've been in the hab...
  • lunchboxdc
  • Music Fan
  • 1317 Views
  • 2 replies
  • 6 likes
  • 1317 Views
  • 2 replies
  • 6 likes

LG G4 - lag issues?

I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 minutes) for everything to load to where items are click...

  • Casual Listener
  • I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 mi...
  • adrianamel0
  • Newbie
  • 2092 Views
  • 9 replies
  • 0 likes
  • 2092 Views
  • 9 replies
  • 0 likes

Not available in your country

I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help

  • Newbie
  • I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

I have purchased Spotify Premium for 3 months for $.99 but don't have the features

I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix this? This is frustrating because my account gives...

  • Newbie
  • I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix...
  • Dasiaw419
  • Casual Listener
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Can't play Radio: rock and heavy metal stations

Hello, When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I tried it on several devices, and also tried a clean install (inc...

  • Newbie
  • Hello,   When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I trie...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Moved from 1 android phone to other, followed artists list is not updated

Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?

  • Newbie
  • Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

HTC One M8- Unable to Save To SD

So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was to make the app save to my phone rather then my sd...

  • Regular
  • So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Spotify will NOT 'Go Online' on Nexus 5 with 6.0

For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it connect. Is anyone else running into this?

  • Casual Listener
  • For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it conn...
  • 563 Views
  • 0 replies
  • 0 likes
  • connection
    Connection issues on app
    marshmallow
    nexus
    Nexus 5
  • 563 Views
  • 0 replies
  • 0 likes

Album art local files won't display on android app.

Hi everybody. I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly So the problem is that the album art from my local files won't display on my android phone (S.G. Note 3) But it shows perfectly o...

  • Newbie
  • Hi everybody.   I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly 😞   So the problem is that the album art from my local fi...
  • user-removed
  • Not applicable
  • 1353 Views
  • 3 replies
  • 0 likes
  • 1353 Views
  • 3 replies
  • 0 likes

No offline option available

So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it was there at first when I first made my account it w...

  • Visitor
  • So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it w...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Premium

When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?

  • Newbie
  • When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes