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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Downloads goes correctly to SD then switch to internal memory

Hi guys,I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD.Then I found out that additional music has been saved to internal storage without whatsoever reason.Cleared cache and started again: as b...

Newbie

Hi guys, I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD. Then I found out that additional music has been saved to internal storage without ...

348 Views

0 replies

0 likes

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[Android] Updating app changes location of offline cache

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today. I use an external SD card for for my media storage and have Spotify save...

Newbie

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today.   I use an ext...

361 Views

0 replies

0 likes

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Android failure

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

Visitor

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

kayladay425

Casual Listener

431 Views

3 replies

0 likes

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bring back playlist filters

My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you removed it without an explanation. Especially charging y...

Casual Listener

My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you remov...

308 Views

0 replies

0 likes

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Mal funcionamiento de la aplicación

Buenos días: He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. Además de que la aplicación no carga la información, no le per...

Newbie

Buenos días:   He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. ...

Daniel

Community Legend

668 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Conta premium

Perdi o meu e-mail da conta premium, preciso passar para o meu novo e mail como faço?

Newbie

Perdi o meu e-mail da conta premium, preciso passar para o meu novo e mail como faço?

Daniel

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
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What I would post to them if someone would read this...maybe you guys can help

I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the song from the lock screen for minutes after being ...

Newbie

I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the...

474 Views

0 replies

0 likes

crashes
Playlists refreshing error
refresh
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Chromecast Audio streaming problem - Switching between tracks and no streaming

Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...

Casual Listener

Update 2016-10-23   Hi there,   I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...

kazuu4

Newbie

2497 Views

17 replies

7 likes

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  • 17 replies
  • 7 likes

my music is full

Hi,I want to know why can't I save my music endlessly?When I want to save music I receive the message that my music is full and I need to throw music away in order to save new music.Please advise, thank you!

Newbie

Hi, I want to know why can't I save my music endlessly? When I want to save music I receive the message that my music is full and I need to throw music away in order to save new music. Please advi...

Daniel

Community Legend

499 Views

1 replies

0 likes

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genre radio

in android app there seems to be a problem with several genre radio stationstested not working stationsbluesheavy metalreggae these stations reportfel på radiostationendet går ej att läsa in stationen just nu. försök igen senareall other genre statio...

Casual Listener

in android app there seems to be a problem with several genre radio stations tested not working stations blues heavy metal reggae   these stations report fel på radiostationen det går ej...

drzap

Casual Listener

570 Views

1 replies

0 likes

tviify
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Solved!! Playback isn't paused when answering calls [Android]

Hi,from a couple of days spotify won't stop playing music when an incoming call arrives.So I hear both call and music that is very annoyingI have to close the application manually.Anyone have the same problem and have an idea how to fix it ?Thank you...

Newbie

Hi, from a couple of days spotify won't stop playing music when an incoming call arrives. So I hear both call and music that is very annoying I have to close the application manually. Anyone have...

malmark1

Casual Listener

115211 Views

164 replies

32 likes

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Starred Playlist broken / wrong sorting?

Hi, the Starred playlist on my Xperia Z3 is kind of broken. Now the oldest songs are listed first and the newer ones last. Before it was the other way around. Can I change that? Thanks.

Regular

Hi,   the Starred playlist on my Xperia Z3 is kind of broken. Now the oldest songs are listed first and the newer ones last. Before it was the other way around. Can I change that?   Tha...

b1g1m0t

Newbie

480 Views

2 replies

1 likes

  • 480 Views
  • 2 replies
  • 1 likes

Spotify crash after login

Cant open spotify with phone. Every time i log in it crashes. Phone is Galaxy S5

Newbie

Cant open spotify with phone. Every time i log in it crashes. Phone is Galaxy S5 

Nico

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
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Spotify does not connect to WiFi

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

Newbie

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

schjano

Music Fan

513 Views

2 replies

0 likes

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Solved!! Form Expired (could not do reset password)

After reserting password, it gave a feedback that form has expired. I have already reset.my password several times and still could.mot log in.

Newbie

After reserting password, it gave a feedback that form has expired. I have already reset.my password several times and still could.mot log in.

Nico

Community Legend

1200 Views

1 replies

0 likes

form expired
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After the update cannot listen to the new sync music

I have the premium account and after I downloaded the latest version I cannot listen to the music offline and it shows the green arrow as if it is sync

Newbie

I have the premium account and after I downloaded the latest version I cannot listen to the music offline and it shows the green arrow as if it is sync

loops120

Casual Listener

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
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Spotify won't connect to chromecast Audio

Hi,i'm using an oneplus one with the latest nightlies of cm12.Spotify app Version ist 4.0.0.800I'm a premium member.Chromecast audio and my phone are in the same wfi network.in the app i can see my chromecast audio but it won'e connect to it. It trie...

Music Fan

Hi, i'm using an oneplus one with the latest nightlies of cm12. Spotify app Version ist 4.0.0.800 I'm a premium member. Chromecast audio and my phone are in the same wfi network. in the app i ca...

xandradex

Newbie

3636 Views

6 replies

1 likes

  • 3636 Views
  • 6 replies
  • 1 likes

Spotify app randomly stops playing

I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2.I always stream my Spotify music (premium account) with my wifi at home which is very stable. After more than one year with no problems since a few weeks Spotify is f...

Casual Listener

I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2. I always stream my Spotify music (premium account) with my wifi at home which is very stable.   After more...

mconline

Newbie

1443 Views

2 replies

0 likes

Android 4.4.2
interrupted
random stop
stops playing
wifi
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3.9 of Data used in the background in one day

I had my rollover data added on the 9th by the 11th I had used 80% of data ..I was shocked as I had done nothing different from one day to the next.. so angry rang my provider and went down to the shop and they saw it was spotify overnight in the bac...

Casual Listener

I had my rollover data added on the 9th by the 11th I had used 80% of data ..I was shocked as I had done nothing different from one day to the next.. so angry rang my provider and went down to the sh...

Daniel

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
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Downloading tunes offline to sd card

Hello there guysIn serious need of some help..... I am having problems downloading the songs to my sd card on my Samsung galaxy T4. It's very frustrating as I have tried so many different ways, however I only tried ways not specific to my device.I ha...

Newbie

Hello there guys In serious need of some help.....   I am having problems downloading the songs to my sd card on my Samsung galaxy T4. It's very frustrating as I have tried so many different ...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes