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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118214 Views

27 replies

4 likes

  • 118214 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238064 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238064 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598964 Views

79 replies

3 likes

  • 598964 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491515 Views

581 replies

42 likes

Account
Free
  • 491515 Views
  • 581 replies
  • 42 likes

Solved!! Android app not detected as a music player anymore

Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remote of my car won't work anymore. Also the audio con...

Gig Goer

Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remo...

Chewiiie

Gig Goer

7217 Views

12 replies

0 likes

Android 4.4.2
default player
huawei
  • 7217 Views
  • 12 replies
  • 0 likes

Shuffle all my playlists

I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?

Newbie

I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?

woodandrew90

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

search function

Here is the problem:Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but other letters.need some help please.I hate this bug som...

Newbie

Here is the problem: Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but ot...

Jordi

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Random pausing (Note 5)

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

Music Fan

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...

Psyfusion

Casual Listener

8046 Views

15 replies

4 likes

  • 8046 Views
  • 15 replies
  • 4 likes

Shuffle play

Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone.Please help.

Casual Listener

Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone. Please help.

Lindalenihan

Casual Listener

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes

No SD Card Found

I'm a premium subscriber and questioning that decision daily. EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage. If the app DIDN'T start without my permission, the SD card would be able...

Regular

I'm a premium subscriber and questioning that decision daily.  EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage.  If the ap...

Yowie07

Newbie

4515 Views

12 replies

0 likes

  • 4515 Views
  • 12 replies
  • 0 likes

Saved/starred song and playlist are gone

I lapsed on my premium payment and now have none of my sawed music any help please!!!

Casual Listener

I lapsed on my premium payment and now have none of my sawed music any help please!!!

woodandrew90

Roadie

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Playing Song Issues

My spotify on android will not play songs one after the other. it will play a song, then indicate that it is playing the next song, but there will be no sound. I've tried uninstalling 4 times, i cleared the data twice, and at this point i don't know ...

Newbie

My spotify on android will not play songs one after the other. it will play a song, then indicate that it is playing the next song, but there will be no sound. I've tried uninstalling 4 times, i clea...

Bittencourt

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Can not play on mobile device

I am using LG g2 with android 4.4.2 ver.I can not play music on my phone. I press play but it doesnt work.I can play on computer and spotify can be controlled it by my phone(play,stop,back...) when computer is playing music.I have tried uninstall app...

Newbie

I am using LG g2 with android 4.4.2 ver. I can not play music on my phone. I press play but it doesnt work. I can play on computer and spotify can be controlled it by my phone(play,stop,back...) wh...

OviiiOne

Community Legend

542 Views

2 replies

0 likes

Other
  • 542 Views
  • 2 replies
  • 0 likes

Downloaded playlists got "wiped", now I can't play offline songs?

I can no longer download tracks to my Z3 that I have imported. This happened after my phone rebooted because of an update, although I'm unsure why that affected my downloaded files as I save them to an sd card. The files aren't corrupt since they're ...

Music Fan

I can no longer download tracks to my Z3 that I have imported. This happened after my phone rebooted because of an update, although I'm unsure why that affected my downloaded files as I save them to ...

juzh

Music Fan

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Desafortunadamente, Spotify se ha detenido

Luego de la última actualización de la app en mi Samsung note 4, no puedo abrir la app pues me sale el mensaje que se ha detenido, tal como está en el objeto del post ... solo puedo escuchar la música que quedo sonando en el widget... por favor resue...

Newbie

Luego de la última actualización de la app en mi Samsung note 4, no puedo abrir la app pues me sale el mensaje que se ha detenido, tal como está en el objeto del post ... solo puedo escuchar la músic...

OviiiOne

Community Legend

1541 Views

1 replies

1 likes

  • 1541 Views
  • 1 replies
  • 1 likes

Solved!! Is Discover Weekly gone for good?

I used to LOVE it but I don't have it anymore.I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared. I'm in Costa Rica and we got this feature, it would suck pretty hard if it was removed from ...

Visitor

I used to LOVE it but I don't have it anymore. I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared.   I'm in Costa Rica and we got...

jonasherdegen

Community Legend

1031 Views

3 replies

0 likes

  • 1031 Views
  • 3 replies
  • 0 likes

playlists don't play continuously

I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and resaved the app, downloaded the music, everything. I...

Casual Listener

I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and r...

amansheffer

Casual Listener

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Spotify should have sdcard transfer

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card.I tried to full my external storage and re-install spotify but it didn't work out so...

Newbie

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card. I tried to full my external s...

mobi3006

Regular

909 Views

3 replies

1 likes

  • 909 Views
  • 3 replies
  • 1 likes

Updated 14th feb - Now spotify won't open - android

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium account through vodafone. Anyone else having this p...

Newbie

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium ...

541 Views

0 replies

0 likes

Update
wont load
  • 541 Views
  • 0 replies
  • 0 likes

Spotify account does not work on phone (neither Android nor iPhone)

Hi everybody, I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see my playlists, if I press the "Shuffle" button nothing happens...

Newbie

Hi everybody,   I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see m...

Nico

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Guardar la música descargada en memoria Sd

Hola:No me es posible guardar la música descargada de Spotify en la tarjeta SD.Teléfono BQ Aquaris E6, Android Kit-Kat.Ya he hecho:Rootear teléfono, instalear sd fix, poner en teléfono disco de escritura predeterminada: SD.He seguido indicaciones de ...

Newbie

Hola: No me es posible guardar la música descargada de Spotify en la tarjeta SD. Teléfono BQ Aquaris E6, Android Kit-Kat. Ya he hecho: Rootear teléfono, instalear sd fix, poner en teléfono disco ...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Local files only partially syncing to android phone/tablet

hiI have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get the message "waiting to download". One device does h...

Casual Listener

hi I have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get...

jonasherdegen

Community Legend

1009 Views

4 replies

0 likes

local files not syncing
  • 1009 Views
  • 4 replies
  • 0 likes

Solved!! Lost play lists

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

Visitor

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

jonasherdegen

Community Legend

1222 Views

3 replies

0 likes

  • 1222 Views
  • 3 replies
  • 0 likes

Free Account Stops Playing Randomly

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sound restored. I've tried turning off various feature...

Regular

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sou...

borealsounds

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes