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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118218 Views

27 replies

4 likes

  • 118218 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238083 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238083 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598973 Views

79 replies

3 likes

  • 598973 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491534 Views

581 replies

42 likes

Account
Free
  • 491534 Views
  • 581 replies
  • 42 likes

Chromecast

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "Next From" list. Is there any solution to this prob...

Newbie

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "...

MaryS

Roadie

767 Views

1 replies

0 likes

Android
Chromecast Android
chromecast audio
Next Song
next up
  • 767 Views
  • 1 replies
  • 0 likes

Merging Offline playlists. Re-downloading?

Hello,I recently saved two playlists to my Android phone. After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega-playlist. However, it seems to be "downloading" these songs int...

Newbie

Hello, I recently saved two playlists to my Android phone.   After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Delete music from a playlist

I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore it's a silly question but the user interface is so hard to use

Casual Listener

I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore 😞 it's a silly question but the user interface is so hard to use

BiancaTrancoso

Casual Listener

1396 Views

5 replies

0 likes

delete music
delete track
  • 1396 Views
  • 5 replies
  • 0 likes

Landscape album art

Hi, I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?

Casual Listener

Hi,   I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?  

ElusiveHalcyon

Gig Goer

1482 Views

3 replies

0 likes

  • 1482 Views
  • 3 replies
  • 0 likes

Android can't synchronize local files on Desktop

Hello, I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just says waiting for download. I am on the same network. Thanks

Newbie

Hello,   I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Fallo busqueda

Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados"Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo. Alguien podría ayudarme? no puedo disfrutar del servicio en estas condicione...

Newbie

Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados" Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo.   Alguien podría...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

App shows Get Premium ads even though I'm a premium user

Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership. However, my account overview (https://www.spotify.com/us/account/overview/) shows that I'm already a Premium member....

Regular

Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership.  However, my account overview (https://www.spotify.com/us/ac...

monstertrucker

Regular

1404 Views

2 replies

1 likes

Premium
  • 1404 Views
  • 2 replies
  • 1 likes

Why can my friend stream from his Android to my PS4

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium.My question is, how is this possible that he can stream onto my PS4 Spotify account from his Spot...

Casual Listener

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium. My question is, how is this possible that ...

kbrooksc

Community Legend

1362 Views

5 replies

0 likes

  • 1362 Views
  • 5 replies
  • 0 likes

Song switching repeatedly without control

Hi everyone.I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the contract, which I already registered for and turned on....

Casual Listener

Hi everyone. I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the ...

ElusiveHalcyon

Gig Goer

600 Views

1 replies

0 likes

Songs switching without control
  • 600 Views
  • 1 replies
  • 0 likes

Downloaded songs stops playing at random moments.

Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I have a LG G4 with Android 6.0. I'm using Spotify a couple of ...

Newbie

Hey,   My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I h...

ElusiveHalcyon

Gig Goer

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Pause between tracks

Hello folks,it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. the timeline shows that the next Song is playing, but...

Newbie

Hello folks, it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. ...

ElusiveHalcyon

Gig Goer

1966 Views

1 replies

0 likes

  • 1966 Views
  • 1 replies
  • 0 likes

Option - Force stop after bluetooth disconnect

Hello,Please could you implement option force device to stop play after Bluetooth speakers are disconnect?It’s very annoying when device still play the music when I disconnect my headset. Thank you.

Casual Listener

Hello, Please could you implement option force device to stop play after Bluetooth speakers are disconnect? It’s very annoying when device still play the music when I disconnect my headset. &n...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

No Video Shows on Nexus 7

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7? I tried uninstalling and reinstalling the Spotify...

Gig Goer

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7...

sidout

Casual Listener

790 Views

3 replies

0 likes

  • 790 Views
  • 3 replies
  • 0 likes

Popup upon opening app

How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct.thanks in advance,G

Casual Listener

How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct. thanks...

stupidassol

Casual Listener

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

the phone in standby, the playlist is muted

In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution is an alternative , spotify not solve the problem wi...

Regular

In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution i...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Loads of problems with the Spotify app [freezing, not loading, pausing]

Hello there. Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to: taking ages to load (all "pages" even downloaded playlists/albums etc)black screen o...

Casual Listener

Hello there.   Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to:   taking ages to...

greenhats

Newbie

1479 Views

4 replies

2 likes

  • 1479 Views
  • 4 replies
  • 2 likes

Error while syncing playlist

There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes its random working

Newbie

There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes it...

424 Views

0 replies

1 likes

  • 424 Views
  • 0 replies
  • 1 likes

Save music on sd card

Hi,I want to know how I can save the downloaded music on the external memory card sd.

Casual Listener

Hi,I want to know how I can save the downloaded music on the external memory card sd.

user-removed

Not applicable

1059 Views

8 replies

0 likes

  • 1059 Views
  • 8 replies
  • 0 likes

Set different download quality for different songs

Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?

Newbie

Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?

woodandrew90

Roadie

1196 Views

1 replies

1 likes

  • 1196 Views
  • 1 replies
  • 1 likes

Solved!! A Taiwanese who need your help!

Hi,I have some problems need your help.First I'm Taiwanese so my english is not very wellyou might felt hard when you read this messageA few months ago I registered spotify with my Facebook member. Days later I decided to be a premium memberSo I regi...

Newbie

Hi,I have some problems need your help. First I'm Taiwanese so my english is not very well you might felt hard when you read this message A few months ago I registered spotify with my Facebook mem...

cheungs7979

Music Fan

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes