Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a month ago
Timbo6sic6
Casual Listener
71018 Views
69 replies
26 likes

71018 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29579 Views
5 replies
0 likes

29579 Views
5 replies
0 likes

Fido spotify

Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please

Gagank
Newbie
Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please
2016-01-15 10:26:19 PM
2016-01-17 5:55:24 PM
jean3601
Community Legend
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

Deleting account

Spotify won't help me delete my account...any help?

user-removed
Visitor
Spotify won't help me delete my account...any help?
2016-01-15 3:02:50 AM
2016-01-17 5:20:20 PM
kbrooksc
Community Legend
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Spotify premium

I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Contact customservice'. This came up tha first time i t...

Midnajt
Newbie
I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Cont...
2016-01-16 4:25:57 PM
2016-01-17 5:09:22 PM
kbrooksc
Community Legend
357 Views
1 replies
0 likes
Android 5.1.1

357 Views
1 replies
0 likes

Logging on my account

I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password so I was eventually able to log in with the new pas...

user-removed
Visitor
I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password ...
2016-01-17 9:50:03 AM
2016-01-17 5:02:39 PM
kbrooksc
Community Legend
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Solved!! No volume

Hi there,I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to connect headphones and it doesn't work. I tried music ...

Cooljo-cz
Casual Listener
Hi there, I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to c...
2016-01-03 6:36:25 PM
2016-01-17 4:55:13 PM
Saintnick
Regular
495 Views
3 replies
0 likes

495 Views
3 replies
0 likes

Problem with spotify family

Hey, i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting. My question is how many people can be invited in the spotify family? And why can i not ...

spotifyproblem1
Newbie
Hey, i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting. My question ...
2016-01-16 1:58:23 PM
2016-01-16 5:55:51 PM
Nico
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Inadequate Google Wear Support and no Lossless on Premium.

Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another provider (Google or Amazon). The problem is that Spotify has all my playlists...

loosetooth
Newbie
Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another ...
2016-01-16 5:30:10 PM
510 Views
0 replies
2 likes
Google Wear
inadequate service
lossless
Premium
Sony Smartwatch 3

510 Views
0 replies
2 likes

Fix the shuffle now!

Device: Samsung S5Operating System Version: AndroidSpotify Version: LatestDescription: While using the shuffle button when you are in a playlist it has only 2 lists it plays off.You can only make him choose other songs if you play a number by it self...

Demonial
Newbie
Device: Samsung S5 Operating System Version: Android Spotify Version: Latest Description: While using the shuffle button when you are in a playlist it has only 2 lists ...
2016-01-15 1:00:14 PM
2016-01-16 4:17:02 PM
Renst93
Newbie
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Solved!! Downloading with Spotify Premium

I have a US Samusung Galaxy S3 (android). I have a premium spotify subscription and I have 2 questions. 1. My understanding is that when I download a song or songs I will not be charged an additional amount over my monthly premium subscription...I am...

SidneyHartha
Regular
I have a US Samusung Galaxy S3 (android). I have a premium spotify subscription and I have 2 questions. 1. My understanding is that when I download a song or songs I will not be char...
2012-09-23 6:41:28 PM
2016-01-16 4:55:49 AM
Javadgholami777
Newbie
4162 Views
7 replies
0 likes

4162 Views
7 replies
0 likes

Can't control volume on PC from phone on Spotify Connect (Nexus 5X)

I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.

rilesbriles
Casual Listener
I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.
2016-01-15 8:52:11 PM
842 Views
0 replies
1 likes
Spotify Connect Volume Control
Volume Control

842 Views
0 replies
1 likes

Solved!! Charged 3 times

I have been charged 3 times for a college subscription and I checked my spotify "subscription page" and it only says they took money once but my bank statement shows 3. What can I do to reverse that???

sameramous
Newbie
I have been charged 3 times for a college subscription and I checked my spotify "subscription page" and it only says they took money once but my bank statement shows 3. What can I do to reverse that?...
2015-08-27 3:30:29 AM
2016-01-15 8:31:42 PM
Hashtagxtina
Newbie
902 Views
5 replies
0 likes

902 Views
5 replies
0 likes

Solved!! logging in on a new galaxy, message saying i've already got an account with that name

Hi, I've just bought a new Galaxy S6, great. Loaded Spotify, and tried to log in. I keep getting the message "You've already got an account with this email address". I know that! I'm simply trying to login into it and can't find another way in. I use...

colf
Casual Listener
Hi, I've just bought a new Galaxy S6, great. Loaded Spotify, and tried to log in. I keep getting the message "You've already got an account with this email address". I know that!&nb...
2016-01-15 4:06:01 PM
2016-01-15 6:21:27 PM
Nico
Community Legend
1075 Views
3 replies
0 likes
new galaxy S6

1075 Views
3 replies
0 likes

Solved!! Can't login to app

Hi, Can't login to Spotify Android app on several devices (Nexus 7 and Samsung Galaxy S6). It's saying that either username or password in incorrect.I can login into webplayer with the same credentials without any issues. Thanks.

AndruX
Casual Listener
Hi, Can't login to Spotify Android app on several devices (Nexus 7 and Samsung Galaxy S6). It's saying that either username or password in incorrect. I can login into webplayer with the sam...
2016-01-15 6:13:45 PM
2016-01-15 6:16:26 PM
AndruX
Casual Listener
1288 Views
1 replies
0 likes

1288 Views
1 replies
0 likes

Songs won't stop repeating

Spotify works perfectly in my iPad but not on my phone, Samsung, it's weird Ik. I use the same account for each electronic but it only acts up on my phone. I'm thinking it's my phone but Idk how to fix that either.

Shelbymh
Newbie
Spotify works perfectly in my iPad but not on my phone, Samsung, it's weird Ik. I use the same account for each electronic but it only acts up on my phone. I'm thinking it's my phone but Idk how to f...
2016-01-15 5:54:07 PM
2016-01-15 6:02:01 PM
Nico
Community Legend
1090 Views
1 replies
0 likes

1090 Views
1 replies
0 likes

Offline albums all gone

This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do?ThxLars

Lroessing
Newbie
This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do? Thx Lars
2016-01-15 9:45:59 AM
2016-01-15 12:12:01 PM
Nico
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Spotify stops after playing 3 songs

HiAfter installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???

mitech2003
Newbie
Hi After installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???
2016-01-15 10:39:40 AM
2016-01-15 12:10:33 PM
Nico
Community Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Downloads disappear

Hi there,I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded content is gone and needs to be downloaded. When I try to...

Shinshan90
Casual Listener
Hi there, I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded cont...
2016-01-14 9:39:41 AM
2016-01-15 10:28:00 AM
Shinshan90
Casual Listener
433 Views
2 replies
0 likes

433 Views
2 replies
0 likes

I'm new

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

Butterbean1969
Newbie
Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.
2016-01-15 4:57:19 AM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

monster14042
Newbie
Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...
2016-01-15 2:26:42 AM
2016-01-15 2:29:54 AM
MichaelJerzak
Composer
402 Views
1 replies
1 likes

402 Views
1 replies
1 likes

Random Static on Bluetooth Devices

Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth)At first I thought it was just the car's bluetooth stuff being a piece of junk, co...

travfran
Music Fan
Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth) At first I thought i...
2016-01-09 6:19:11 PM
2016-01-15 1:48:30 AM
travfran
Music Fan
8232 Views
2 replies
0 likes

8232 Views
2 replies
0 likes

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