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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6828 Views

0 replies

7 likes

  • 6828 Views
  • 0 replies
  • 7 likes

No favorites/starred in android player

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm. Plz help. /Johan

Newbie

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm.  Plz help.   /Johan

435 Views

0 replies

0 likes

  • 435 Views
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Android app crashes frequently

Hi, since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashes. There is no hint about the crash and no possibility to re...

Casual Listener

Hi,   since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashe...

kettnic96

Casual Listener

1192 Views

7 replies

1 likes

  • 1192 Views
  • 7 replies
  • 1 likes

[Android][Other] Implement bluetooth ffwd & rewind on android from connected cars

When i play spotify on my android phone, controlling it from my car (Volvo v40 2013) via bluetooth, everything seems to work well except the fast forward and rewind buttons on my car. Nothing happens when i press and hold them.It should be a very sim...

Casual Listener

When i play spotify on my android phone, controlling it from my car (Volvo v40 2013) via bluetooth, everything seems to work well except the fast forward and rewind buttons on my car. Nothing happens...

alexzter91

Regular

1135 Views

1 replies

3 likes

Android
Other
  • 1135 Views
  • 1 replies
  • 3 likes

Prevent downloading of offline songs

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How can I prevent the app from automatically downloading ...

Newbie

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How ca...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

New phone

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

Casual Listener

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

price0430

Casual Listener

509 Views

4 replies

0 likes

  • 509 Views
  • 4 replies
  • 0 likes

Songs Disappeared

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is this something that has happened to anyone else or jus...

Casual Listener

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is thi...

dinomight

Spotify Star

429 Views

3 replies

0 likes

  • 429 Views
  • 3 replies
  • 0 likes

I have a premium subscription by my app doesn't show premium even though it recognises my subscripti

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my settings in the app it shows a premium subscription b...

Newbie

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my se...

charlottekthoma

Newbie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Galaxy Grand Prime Spotify stops suddenly

The app stops playing the music without any sign of sense. What to do?

Visitor

The app stops playing the music without any sign of sense. What to do?

user-removed

Not applicable

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

Newbie

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

Newbie

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...

512 Views

0 replies

0 likes

android 4.2.2
  • 512 Views
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  • 0 likes

Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

Casual Listener

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...

WTFUATSPOT

Newbie

352 Views

1 replies

1 likes

  • 352 Views
  • 1 replies
  • 1 likes

Trouble loading Spotify on Galaxy S5 after android system upgrade

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app.I have uninstalled and re installed Spotify but keep on having the same problem .It downloads the app takes me to ...

Casual Listener

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app. I have uninstalled and re installed Spotify but keep on havin...

madmonkey23

Roadie

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Epic collection...

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

Casual Listener

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

florisvaneck

Newbie

2177 Views

5 replies

13 likes

  • 2177 Views
  • 5 replies
  • 13 likes

Die Musik stoppt bei Anrufen nicht mehr

Hallo,Ich habe folgendes Problem.Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr.Gestern hat's noch funktioniert.Neuinstallation schon probiert.Danke schonmal !

Newbie

Hallo, Ich habe folgendes Problem. Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr. Gestern hat's noch funktioniert. Neuinstallation schon probiert. Danke...

11182158113

Newbie

3638 Views

1 replies

4 likes

  • 3638 Views
  • 1 replies
  • 4 likes

Solved!! no download to SD Card on Android Marshmallow

Hi, As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly fine with other apps. I even filled up my internal storage t...

Regular

Hi,   As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly ...

lilamend

Newbie

24861 Views

29 replies

9 likes

  • 24861 Views
  • 29 replies
  • 9 likes

Solved!! Crashing on jelly been

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended to be premium

Casual Listener

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended...

Viniciusthedim

Casual Listener

939 Views

3 replies

0 likes

Crash Android
  • 939 Views
  • 3 replies
  • 0 likes

Spotify won't open on my Samsung S5

Hi, I am a paying customer with Spotify premium however when I try and open it, it crashes straight away. I have tried deleting it and reinstalling but that doesn't work. I've cleared all the data in my settings and deleted lots of apps to make sure ...

Newbie

Hi, I am a paying customer with Spotify premium however when I try and open it, it crashes straight away. I have tried deleting it and reinstalling but that doesn't work. I've cleared all the data in...

Nakitakopp

Regular

1673 Views

12 replies

0 likes

Crash
Samsung S5
  • 1673 Views
  • 12 replies
  • 0 likes

Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

Newbie

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

476 Views

0 replies

0 likes

  • 476 Views
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  • 0 likes

Turning off Bluetooth speaker no longer pauses music

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This change of default behavior is very annoying. Can we c...

Casual Listener

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This ch...

awwherrroooo

Casual Listener

1551 Views

2 replies

0 likes

bluetooth
device
playback
Resume Playing
  • 1551 Views
  • 2 replies
  • 0 likes

Spotify does not sync to external SD Card

Hi All, I have bought a new SD-card so I can store all my Spotify music on it. I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing directly and stores all data on my phone instead of the external SD-c...

Casual Listener

Hi All,   I have bought a new SD-card so I can store all my Spotify music on it.   I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing ...

avdmeij

Newbie

919 Views

3 replies

0 likes

external
SD-card
syn
  • 919 Views
  • 3 replies
  • 0 likes