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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106828 Views

26 replies

3 likes

  • 106828 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216547 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216547 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570133 Views

78 replies

3 likes

  • 570133 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470048 Views

577 replies

40 likes

Account
Free
  • 470048 Views
  • 577 replies
  • 40 likes

Spotify constantly asking for me to "get premium". I am already

So, I've been on a paid family plan for a long while now. I got a new android phone several days ago and installed spotify, listened for a few days and everything was good. Just yesterday, though, it started showing the advertisement popup for me to ...

Regular

So, I've been on a paid family plan for a long while now.  I got a new android phone several days ago and installed spotify, listened for a few days and everything was good.  Just yesterday...

Juan

Spotify Legend

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes

Song overflow icon has too small of a hit area

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more options and it scrolls you to the middle of the playlist some...

Casual Listener

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems.   The first is when you go and try to hit more o...

Juan

Spotify Legend

804 Views

1 replies

1 likes

  • 804 Views
  • 1 replies
  • 1 likes

fly love no aparece

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celular

Newbie

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celul...

culturax09

Newbie

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

Casual Listener

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

No audio after 1 song.

Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...

Newbie

Hi there,   I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker.   The problem is that the sound disappears between songs. Often ...

lanny20

Newbie

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

[Andriod] Spotify crashes when logging in after creating folders on Desktop app.

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...

Visitor

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846   ^^So similar to the issue in this post:   Started to mess with the folders opt...

652 Views

0 replies

0 likes

android 5.1
crashing app
folders
LG G4
logging in issues
  • 652 Views
  • 0 replies
  • 0 likes

A Few Different Issues I am having

I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playing. If I pause and play the song it will restart it and play audio but n...

Visitor

     I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playin...

user-removed

Not applicable

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Being Charged $4.99, But Still Spotify Free

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

Newbie

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

kbrooksc

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Delete account

I want to stop listen to music from spotify.I dont know how to delete/end my account/deal with spotify.Please help mekjell

Visitor

I want to stop listen to music from spotify. I dont know how to delete/end my account/deal with spotify. Please help me kjell

kbrooksc

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Intent to use spotify connect

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibility of automating this tasks with Tasker or for example using...

Regular

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application?   This will be really great with hardware, having the possibili...

kbrooksc

Community Legend

1561 Views

1 replies

0 likes

developers
  • 1561 Views
  • 1 replies
  • 0 likes

After 29 days Spotify deletes my downloaded songs????

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in they delete all of my downloaded songs???? The reason I went premimum in the first place was so I could downl...

Casual Listener

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in  they delete all of my downloaded songs???? The reaso...

Bittencourt

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Browse option is gone

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

Newbie

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Solved!! Grrrrrr

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, sort your **bleep** out Spotify otherwise I have no ...

Casual Listener

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, s...

sharzbaiz2012

Casual Listener

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

songs are playing, but no sound

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, then it works fine..until the next song. Has this hap...

Newbie

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, th...

Jclark840

Casual Listener

3705 Views

8 replies

4 likes

Web Player
  • 3705 Views
  • 8 replies
  • 4 likes

Can't connect on my andoid phone

Hello, In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly. I have buy the offer 3 mounth for 0,99€ the 31/12/2015. But the last week, I must full reset my mobilphone. Later, I've downlo...

Newbie

Hello,    In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly.  I have buy the offer 3 mounth for 0,99€ the 31/1...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Songs wont Continuously Play

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Newbie

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Musemer

Newbie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify widget constantly crashes

Hello, Xperia Z3 Compact, latest build (234) of Lollipop 5.1.1, latest build of Spotify. The on-screen widget constantly crashes. (Basically it looks as if the app isn't running.) Artwork, title, artist, buttons disappear. Has anybody else had this p...

Roadie

Hello,   Xperia Z3 Compact, latest build (234) of Lollipop 5.1.1, latest build of Spotify.   The on-screen widget constantly crashes. (Basically it looks as if the app isn't running.) A...

navaira

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium > Downloads verschwinden und Songs brechen ab / Downloads disappear, songs interrupt

Spotify Version 4.5.0.820Premium AccountMobile Phone: Galaxy Note 4 / Android 5.1.1 Songs (as well as Albums or Playlists) start downloading on my mobile after touching the download button, they are offline available after a relatively long time of d...

Casual Listener

Spotify Version 4.5.0.820 Premium Account Mobile Phone: Galaxy Note 4 / Android 5.1.1   Songs (as well as Albums or Playlists) start downloading on my mobile after touching the download butt...

JensGeiger1972

Casual Listener

2791 Views

1 replies

0 likes

  • 2791 Views
  • 1 replies
  • 0 likes

Manual Android download from m.spotify.com is out of date

I own a Cowon D3 which is an "audiophile" PMP that runs Andriod 2.3 - but does not use Google Play. Instead, to install the Spotify app, you have to go to http://m.spotify.com and manually download the SpotifyAndriod.apk direct. Spotify - if you are ...

Newbie

I own a Cowon D3 which is an "audiophile" PMP that runs Andriod 2.3 - but does not use Google Play. Instead, to install the Spotify app, you have to go to http://m.spotify.com and manually downl...

confiq

Newbie

7066 Views

1 replies

3 likes

  • 7066 Views
  • 1 replies
  • 3 likes

black screen when launching the app

Hello,Since the upgrade, I have a black screen when i try to launch the android app.Re install doesn't change anything.What can I do to solve the problem?Thx

Newbie

Hello, Since the upgrade, I have a black screen when i try to launch the android app. Re install doesn't change anything. What can I do to solve the problem? Thx

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes