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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114702 Views

26 replies

4 likes

  • 114702 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230553 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230553 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589740 Views

79 replies

3 likes

  • 589740 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484653 Views

580 replies

42 likes

Account
Free
  • 484653 Views
  • 580 replies
  • 42 likes

Why can my friend stream from his Android to my PS4

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium.My question is, how is this possible that he can stream onto my PS4 Spotify account from his Spot...

Casual Listener

I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium. My question is, how is this possible that ...

kbrooksc

Community Legend

1349 Views

5 replies

0 likes

  • 1349 Views
  • 5 replies
  • 0 likes

Song switching repeatedly without control

Hi everyone.I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the contract, which I already registered for and turned on....

Casual Listener

Hi everyone. I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the ...

ElusiveHalcyon

Gig Goer

579 Views

1 replies

0 likes

Songs switching without control
  • 579 Views
  • 1 replies
  • 0 likes

Downloaded songs stops playing at random moments.

Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I have a LG G4 with Android 6.0. I'm using Spotify a couple of ...

Newbie

Hey,   My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I h...

ElusiveHalcyon

Gig Goer

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Pause between tracks

Hello folks,it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. the timeline shows that the next Song is playing, but...

Newbie

Hello folks, it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. ...

ElusiveHalcyon

Gig Goer

1953 Views

1 replies

0 likes

  • 1953 Views
  • 1 replies
  • 0 likes

Option - Force stop after bluetooth disconnect

Hello,Please could you implement option force device to stop play after Bluetooth speakers are disconnect?It’s very annoying when device still play the music when I disconnect my headset. Thank you.

Casual Listener

Hello, Please could you implement option force device to stop play after Bluetooth speakers are disconnect? It’s very annoying when device still play the music when I disconnect my headset. &n...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

No Video Shows on Nexus 7

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7? I tried uninstalling and reinstalling the Spotify...

Gig Goer

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7...

sidout

Casual Listener

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Popup upon opening app

How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct.thanks in advance,G

Casual Listener

How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct. thanks...

stupidassol

Casual Listener

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

the phone in standby, the playlist is muted

In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution is an alternative , spotify not solve the problem wi...

Regular

In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution i...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Loads of problems with the Spotify app [freezing, not loading, pausing]

Hello there. Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to: taking ages to load (all "pages" even downloaded playlists/albums etc)black screen o...

Casual Listener

Hello there.   Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to:   taking ages to...

greenhats

Newbie

1463 Views

4 replies

2 likes

  • 1463 Views
  • 4 replies
  • 2 likes

Error while syncing playlist

There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes its random working

Newbie

There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes it...

417 Views

0 replies

1 likes

  • 417 Views
  • 0 replies
  • 1 likes

Save music on sd card

Hi,I want to know how I can save the downloaded music on the external memory card sd.

Casual Listener

Hi,I want to know how I can save the downloaded music on the external memory card sd.

user-removed

Not applicable

1051 Views

8 replies

0 likes

  • 1051 Views
  • 8 replies
  • 0 likes

Set different download quality for different songs

Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?

Newbie

Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?

woodandrew90

Roadie

1182 Views

1 replies

1 likes

  • 1182 Views
  • 1 replies
  • 1 likes

Solved!! A Taiwanese who need your help!

Hi,I have some problems need your help.First I'm Taiwanese so my english is not very wellyou might felt hard when you read this messageA few months ago I registered spotify with my Facebook member. Days later I decided to be a premium memberSo I regi...

Newbie

Hi,I have some problems need your help. First I'm Taiwanese so my english is not very well you might felt hard when you read this message A few months ago I registered spotify with my Facebook mem...

cheungs7979

Music Fan

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Persistent notification tray player

Could you please make a persistent notification tray player? Potentially with a couple preset playlists so i can switch from a couple quick launch options?Thank you for your time.

Music Fan

Could you please make a persistent notification tray player? Potentially with a couple preset playlists so i can switch from a couple quick launch options? Thank you for your time.

804 Views

0 replies

2 likes

  • 804 Views
  • 0 replies
  • 2 likes

Solved!! Android app not detected as a music player anymore

Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remote of my car won't work anymore. Also the audio con...

Gig Goer

Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remo...

Chewiiie

Gig Goer

7157 Views

12 replies

0 likes

Android 4.4.2
default player
huawei
  • 7157 Views
  • 12 replies
  • 0 likes

Shuffle all my playlists

I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?

Newbie

I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?

woodandrew90

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

search function

Here is the problem:Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but other letters.need some help please.I hate this bug som...

Newbie

Here is the problem: Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but ot...

Jordi

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Random pausing (Note 5)

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

Music Fan

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...

Psyfusion

Casual Listener

8009 Views

15 replies

4 likes

  • 8009 Views
  • 15 replies
  • 4 likes

Shuffle play

Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone.Please help.

Casual Listener

Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone. Please help.

Lindalenihan

Casual Listener

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

No SD Card Found

I'm a premium subscriber and questioning that decision daily. EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage. If the app DIDN'T start without my permission, the SD card would be able...

Regular

I'm a premium subscriber and questioning that decision daily.  EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage.  If the ap...

Yowie07

Newbie

4462 Views

12 replies

0 likes

  • 4462 Views
  • 12 replies
  • 0 likes