Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110669 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222798 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579651 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477433 Views
577 replies
40 likes
I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...
I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...
Casual Listener
7985 Views
15 replies
4 likes
Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone.Please help.
Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone. Please help.
Casual Listener
706 Views
2 replies
0 likes
I'm a premium subscriber and questioning that decision daily. EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage. If the app DIDN'T start without my permission, the SD card would be able...
I'm a premium subscriber and questioning that decision daily. EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage. If the ap...
Newbie
4438 Views
12 replies
0 likes
I lapsed on my premium payment and now have none of my sawed music any help please!!!
I lapsed on my premium payment and now have none of my sawed music any help please!!!
Roadie
404 Views
2 replies
0 likes
My spotify on android will not play songs one after the other. it will play a song, then indicate that it is playing the next song, but there will be no sound. I've tried uninstalling 4 times, i cleared the data twice, and at this point i don't know ...
My spotify on android will not play songs one after the other. it will play a song, then indicate that it is playing the next song, but there will be no sound. I've tried uninstalling 4 times, i clea...
Spotify Star
376 Views
1 replies
0 likes
I am using LG g2 with android 4.4.2 ver.I can not play music on my phone. I press play but it doesnt work.I can play on computer and spotify can be controlled it by my phone(play,stop,back...) when computer is playing music.I have tried uninstall app...
I am using LG g2 with android 4.4.2 ver. I can not play music on my phone. I press play but it doesnt work. I can play on computer and spotify can be controlled it by my phone(play,stop,back...) wh...
Community Legend
532 Views
2 replies
0 likes
I can no longer download tracks to my Z3 that I have imported. This happened after my phone rebooted because of an update, although I'm unsure why that affected my downloaded files as I save them to an sd card. The files aren't corrupt since they're ...
I can no longer download tracks to my Z3 that I have imported. This happened after my phone rebooted because of an update, although I'm unsure why that affected my downloaded files as I save them to ...
Music Fan
743 Views
1 replies
0 likes
Luego de la última actualización de la app en mi Samsung note 4, no puedo abrir la app pues me sale el mensaje que se ha detenido, tal como está en el objeto del post ... solo puedo escuchar la música que quedo sonando en el widget... por favor resue...
Luego de la última actualización de la app en mi Samsung note 4, no puedo abrir la app pues me sale el mensaje que se ha detenido, tal como está en el objeto del post ... solo puedo escuchar la músic...
Community Legend
1536 Views
1 replies
1 likes
I used to LOVE it but I don't have it anymore.I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared. I'm in Costa Rica and we got this feature, it would suck pretty hard if it was removed from ...
I used to LOVE it but I don't have it anymore. I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared. I'm in Costa Rica and we got...
Community Legend
1004 Views
3 replies
0 likes
I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and resaved the app, downloaded the music, everything. I...
I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and r...
Casual Listener
720 Views
2 replies
0 likes
I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card.I tried to full my external storage and re-install spotify but it didn't work out so...
I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card. I tried to full my external s...
Regular
890 Views
3 replies
1 likes
Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium account through vodafone. Anyone else having this p...
Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium ...
532 Views
0 replies
0 likes
Hi everybody, I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see my playlists, if I press the "Shuffle" button nothing happens...
Hi everybody, I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see m...
Community Legend
406 Views
1 replies
0 likes
Hola:No me es posible guardar la música descargada de Spotify en la tarjeta SD.Teléfono BQ Aquaris E6, Android Kit-Kat.Ya he hecho:Rootear teléfono, instalear sd fix, poner en teléfono disco de escritura predeterminada: SD.He seguido indicaciones de ...
Hola: No me es posible guardar la música descargada de Spotify en la tarjeta SD. Teléfono BQ Aquaris E6, Android Kit-Kat. Ya he hecho: Rootear teléfono, instalear sd fix, poner en teléfono disco ...
523 Views
0 replies
0 likes
hiI have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get the message "waiting to download". One device does h...
hi I have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get...
Community Legend
987 Views
4 replies
0 likes
due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?
due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?
Community Legend
1200 Views
3 replies
0 likes
Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sound restored. I've tried turning off various feature...
Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sou...
Regular
509 Views
1 replies
0 likes
I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just cancel the subscription.
I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just can...
Spotify Star
809 Views
1 replies
0 likes
does spotify has a function that limits the languages of songs playing? for example sometimes playlists has songs in more than 1 language, language A, B and C.is it possible to only play language A in shuffle mode?
does spotify has a function that limits the languages of songs playing? for example sometimes playlists has songs in more than 1 language, language A, B and C. is it possible to only p...
Community Legend
894 Views
1 replies
0 likes
Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...
Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to ...
Newbie
42182 Views
8 replies
0 likes
