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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854756 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854756 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20474 Views
  • 3 replies
  • 0 likes
  • 20474 Views
  • 3 replies
  • 0 likes

Issue with spotify streaming data but no music could be heard.

Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streaming music. Recently however I am having a problem with it. I a...

  • Regular
  • Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streami...
  • cassie68
  • Newbie
  • 436 Views
  • 8 replies
  • 1 likes
  • 436 Views
  • 8 replies
  • 1 likes

Android box spotify fails to open

Box MBX with os version 1.4Droid os 4.2.2Spotify fails top open, black screen then returns to last screen.cleaned out data same issuesuninstall aplication same issues.cleaned out dtata then uninststalled same issuesturned off data same issues.anyone ...

  • Casual Listener
  • Box MBX with os version 1.4 Droid os 4.2.2 Spotify fails top open, black screen then returns to last screen. cleaned out data same issues uninstall aplication same issues. cleaned out dtata then...
  • user-removed
  • Not applicable
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

Citroen, bluetooth

Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can make calls easily, however I can't find a way to play ...

  • Newbie
  • Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can mak...
  • 1654 Views
  • 0 replies
  • 0 likes
  • 1654 Views
  • 0 replies
  • 0 likes

Volume fade in at the beginning of a song

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...

  • Music Fan
  • When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...
  • 565 Views
  • 0 replies
  • 0 likes
  • Volume fade
  • 565 Views
  • 0 replies
  • 0 likes

Google Now command "Play me some [band]" not autoplaying

Up until recently I was able to simply tell google to play a band and it would automatically start playing some music from that band but now it just shows the bands page on Spotify. Any ideas?

  • Newbie
  • Up until recently I was able to simply tell google to play a band and it would automatically start playing some music from that band but now it just shows the bands page on Spotify. Any ideas?
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Problems playing local files / Problemas para reproducir archivos locales (English/Español)

Hi! I have an Xperia phone and a Windows 8 computer. I´ve added the songs in my computer and then into a playlist. I´ve put this playlist in offline mode on my computer and my cellphone but the cellphone doesn´t play the songs. When I add the songs o...

  • Regular
  • Hi!   I have an Xperia phone and a Windows 8 computer. I´ve added the songs in my computer and then into a playlist. I´ve put this playlist in offline mode on my computer and my cellphone but ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Suggestion

Hello, from recently I have been a big fan of Spotify service.. So, I am here's to request or give a suggestion to please add one more steaming option. As i m using slow internet I want to listen in low streaming quality. Please add this option in ne...

  • Casual Listener
  • Hello, from recently I have been a big fan of Spotify service.. So, I am here's to request or give a suggestion to please add one more steaming option. As i m using slow internet I want to listen in ...
  • jenmarak9
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

Download to SD card option!

I realise you have a hidden feature that automatically installs playlists to the largest storage, but what if your SD card has a smaller memory than your phone but you wish to use it just to keep all your music playlists on? I have 4g free on my phon...

  • Newbie
  • I realise you have a hidden feature that automatically installs playlists to the largest storage, but what if your SD card has a smaller memory than your phone but you wish to use it just to keep all...
  • jjjjjjjjjkjkjk
  • Regular
  • 326 Views
  • 1 replies
  • 2 likes
  • 326 Views
  • 1 replies
  • 2 likes

HTC One M8 Unable to store music on external

So I just got a 32 gb external SD and trying to save my music on it. I've seen the other steps (uninstalling and reinstalling, reformatting, and moving files) and have tried every one and I'm even trying to find the file exstension with no luck. I go...

  • Newbie
  • So I just got a 32 gb external SD and trying to save my music on it. I've seen the other steps (uninstalling and reinstalling, reformatting, and moving files) and have tried every one and I'm even tr...
  • 256 Views
  • 0 replies
  • 0 likes
  • Android
    offline music
  • 256 Views
  • 0 replies
  • 0 likes

loosing saved music, what to do...

When I save more music, albums, songs etc. to my account. It dissapear after a while, even if I dosen't log out or anythin else...Anyone got som solutions??? Note that I uses 2 mobile phones, Motorola X and windows pc.

  • Newbie
  • When I save more music, albums, songs etc. to my account. It dissapear after a while, even if I dosen't  log out or anythin else... Anyone got som solutions??? Note that I uses 2 mobile ph...
  • jjjjjjjjjkjkjk
  • Regular
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

No internet access Available from wifi

I am very annoyed that i pay for a service and cannot have access to the internet Using wifi.. "no internet connection available"I have tried it on both my Xperia Z2 and Samsung S5 with no luck.. It is that bad that i'd have to say that i can only us...

  • Casual Listener
  • I am very annoyed that i pay for a service and cannot have access to the internet Using wifi.. "no internet connection available" I have tried it on both my Xperia Z2 and Samsung S5 with no luck.. I...
  • jgrouspas
  • Casual Listener
  • 565 Views
  • 2 replies
  • 0 likes
  • 565 Views
  • 2 replies
  • 0 likes

Solved!! bluetooth

My samsung was pairung fine with my jvc unit until a recent spotify update , now it will pair but whenever the song ends or if I try to skip a song the pairing fails, help please

  • Casual Listener
  • My samsung was pairung fine with my jvc unit until a recent spotify update , now it will pair but whenever the song ends or if I try to skip a song the pairing fails, help please
  • 3350
  • Casual Listener
  • 549 Views
  • 7 replies
  • 0 likes
  • 549 Views
  • 7 replies
  • 0 likes

No connection with the internet

Since two or three weeks i have no connection to the internet. The app works with mobile internet but doesn't work with w lan. I have uninstall und reinstall the app, but it doesn't fixed the problem.Phone: htc one Android Version: 5.0.2 Spotify Vers...

  • Newbie
  • Since two or three weeks i have no connection to the internet. The app works with mobile internet but doesn't work with w lan. I have uninstall und reinstall the app, but it doesn't fixed the problem...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Android app release lag

I get that there is certain pressure due to Apple music to get iOS functions out as soon as possible, but why am I starting to feel that all andoid users are being left waiting due to this? Spotify has released a number functions, including Running, ...

  • Casual Listener
  • I get that there is certain pressure due to Apple music to get iOS functions out as soon as possible, but why am I starting to feel that all andoid users are being left waiting due to this?&nbsp...
  • 158 Views
  • 0 replies
  • 2 likes
  • 158 Views
  • 0 replies
  • 2 likes

Hide annoying suggestions in my lists

Since a few weeks, Spotify is adding suggested lists/songs/albums to my lists, which is extremely annoying.If I want to discover new music, I'll go to the "Discover new music" section of the app. I can't understand why Spotify is forcing me to see cr...

  • Casual Listener
  • Since a few weeks, Spotify is adding suggested lists/songs/albums to my lists, which is extremely annoying. If I want to discover new music, I'll go to the "Discover new music" section of the app. I...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Where has Bluetooth volume level gone?

I think this may be a general Lollipop issue rather than a Spotify issue, but I'm hoping someone can help me either way! My Samsung Note 3 has just updated to Lollipop, and I noticed Spotify was much quieter in the car over Bluetooth than before. So ...

  • Roadie
  • I think this may be a general Lollipop issue rather than a Spotify issue, but I'm hoping someone can help me either way!   My Samsung Note 3 has just updated to Lollipop, and I noticed Spotify...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Android App Always Offline

Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can (sort of) solve the issue by reinstalling Spotify....

  • Casual Listener
  • Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can...
  • Stabledog
  • Casual Listener
  • 56086 Views
  • 67 replies
  • 6 likes
  • 56086 Views
  • 67 replies
  • 6 likes

Solved!! I don't want facebook to be my log in.

I want to share my account with someone but I don't want them logging into my Facebook to get access to it. How do I change to just a username & password?

  • Newbie
  • I want to share my account with someone but I don't want them logging into my Facebook to get access to it. How do I change to just a username & password?
  • Rundiggity
  • Newbie
  • 404 Views
  • 1 replies
  • 0 likes
  • help me
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Samsung Galaxy Note 3: No SD Card Found

Hi, I am having this problem for the past few days and am not able to use my Spotify account on my Note 3. This is the error message when i start Spotify: No SD Card Found We found no place to stroe our data, please check that you have a working SD c...

  • Casual Listener
  • Hi,   I am having this problem for the past few days and am not able to use my Spotify account on my Note 3.   This is the error message when i start Spotify:   No SD Card ...
  • Tryco2
  • Music Fan
  • 25921 Views
  • 45 replies
  • 0 likes
  • 25921 Views
  • 45 replies
  • 0 likes