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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Offline playlists dissapeared

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in my music but they are not available offline anymore.

Newbie

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in m...

412 Views

0 replies

0 likes

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Random pausing (Note 5)

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

Music Fan

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...

Psyfusion

Casual Listener

7045 Views

15 replies

4 likes

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  • 15 replies
  • 4 likes

Random pausing

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

Music Fan

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...

751 Views

0 replies

0 likes

Android
pausing
Pausing playback
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Uninstalling Spotify, downloaded music and playlists.

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again.Anyway I want to try uninstalling, but will this remov...

Visitor

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again. ...

Reflux_

Community Legend

438 Views

3 replies

0 likes

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Spotify stops running - Battery drain warning on LG G3

Hi, With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that application uses to much of the battery and the app suddenly stops work...

Newbie

Hi,   With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that a...

xpo349

Newbie

1306 Views

3 replies

0 likes

Android
Android 5.1.1
LG
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"Favorite" playlist hidden

Hello,Since a few weeks, the "my favorite" playlist is hidden on android application.When I try from my Linux version on desktop, it's OK, but I can't find it anymore on the last Android version.I've tried to use different filters to see it but it's ...

Newbie

Hello, Since a few weeks, the "my favorite" playlist is hidden on android application. When I try from my Linux version on desktop, it's OK, but I can't find it anymore on the last Android versio...

ollesdotter

Spotify Legend

594 Views

1 replies

0 likes

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Redownloading music

I have a Samsung galaxy s5 with Spotify premium.For some reason every now and then I have to redownload my music and it's very annoying.I'm not sure if this is related to updates but is there a setting a need to tweak so this doesn't happen?

Newbie

I have a Samsung galaxy s5 with Spotify premium. For some reason every now and then I have to redownload my music and it's very annoying. I'm not sure if this is related to updates but is there a s...

238 Views

0 replies

0 likes

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Canciones y/o Albums desaparecen.

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si no hubiesen existido ni en Mi Música ni en el Arti...

Casual Listener

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si...

Jerry003

Casual Listener

1494 Views

4 replies

2 likes

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Playlist always jumps to top

Hello everyone,I really hope this isnt Spotify 101, but I dont think so. I am not that bad with the search function, nor with google but I cannot find a solution to this. Whenever I play a song somewhere down my playlist, when I minimize the song to ...

Casual Listener

Hello everyone, I really hope this isnt Spotify 101, but I dont think so. I am not that bad with the search function, nor with google but I cannot find a solution to this. Whenever I play a song s...

ollesdotter

Spotify Legend

641 Views

1 replies

0 likes

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Solved!! Spotify running slowly on HTC One M7

Hi. When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and playing a track for the first time. Is anyone else having t...

Visitor

Hi.   When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and...

user-removed

Not applicable

654 Views

2 replies

0 likes

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Set default playlist

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case. It seems that the playlist that starts up is random. Is there a way to set a default playlist?

Casual Listener

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case.  It seems that the playlist that starts up is rand...

1146 Views

0 replies

5 likes

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Spotify Should Create New Connection On Transition to Wifi

Was just hit with 2GB data overage. Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the download started, but the route was already built route, through t...

Newbie

Was just hit with 2GB data overage.   Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the downlo...

313 Views

0 replies

0 likes

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error 110

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

383 Views

0 replies

0 likes

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Disappearing and changing music

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a list of all the music you have saved in the version y...

Casual Listener

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a li...

332 Views

0 replies

0 likes

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No me sale ecualizador en android Kit-kat

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

Newbie

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

582 Views

0 replies

0 likes

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Spotify crashes after update on Android

This morning after I updated Spotify on my Samsung S5, the app crashes on startup.At first I get e blackscreen and it crashes.Then it starts up and inform me on latest news, and then chrashes.After this I start up again, and gets a black screen and t...

Regular

This morning after I updated Spotify on my Samsung S5, the app crashes on startup. At first I get e blackscreen and it crashes. Then it starts up and inform me on latest news, and then chrashes. A...

Chris_Cornell

Gig Goer

576 Views

1 replies

0 likes

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Samsung Galaxy Note 4 - Music Plays during phone call

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying.Is there a way to fix this?

Newbie

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying. Is there a way to fix this?

347 Views

0 replies

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Radio doesnt work

Hi,My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever station I chose whenever I chose it. Ive tried to reinstal...

Newbie

Hi, My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever stati...

682 Views

0 replies

0 likes

Radio Stations
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can't receive calls

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my new phone. People were telling me that they couldn'...

Newbie

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my ...

444 Views

0 replies

0 likes

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Continues to play music when making a call

Hey, It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still playing. This did not happen in previous version. v4.0.0.800 ...

Regular

Hey,   It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still p...

436 Views

0 replies

0 likes

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