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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209808 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209808 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559526 Views

78 replies

3 likes

  • 559526 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462233 Views

575 replies

39 likes

Account
Free
  • 462233 Views
  • 575 replies
  • 39 likes

Solved!! Music stopped playing and can't continue it

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Can someone help me, please?No PremiumLG G4c

Visitor

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Ca...

Bittencourt

Spotify Star

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Browser is gone

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or what i can do to get this feature back? If this cont...

Casual Listener

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or w...

Bittencourt

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Spotify on Froyo gone?

Hello, Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results. I'm running spotify 0.6.5.183 (I tried upgradig to 0.6.6.270 and downgrading to 0.6.4.47 with no success) -...

Newbie

Hello,   Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results.  I'm running spotify 0.6.5.183 (I tried up...

driveflanger

Community Legend

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

porque no puedo explorar en spotify teniendo aún el premium?

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Newbie

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Bittencourt

Spotify Star

1778 Views

1 replies

0 likes

  • 1778 Views
  • 1 replies
  • 0 likes

Any good reasons why I should continue my premium subscription?

So I am looking for some reason to continue to order my spotify premium subscription. Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can't use internet connection. Our company has mandatory encryp...

Newbie

So I am looking for some reason to continue to order my spotify premium subscription.   Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can...

navaira

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Solved!! Search for offline content...

How can I search for and see only offline content that is on my Android phone? []sRoger

Music Fan

  How can I search for and  see only offline content that is on my Android phone?   []s Roger

user-removed

Not applicable

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Push notifications

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I remembered I did, all push notifications were off. So...

Casual Listener

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I re...

Gerald_Tan

Casual Listener

1559 Views

5 replies

3 likes

  • 1559 Views
  • 5 replies
  • 3 likes

Chromecast does not work since v4.5.9.820

Hi, Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s). I can see the devices in "Settings" -> "Connect to a device" and when I click on the device the Sp...

Music Fan

Hi,   Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s).   I can see the devices in "Set...

JonasL

Music Fan

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Time to remove the limits?

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it? Please remove this and other limits and let people...

Roadie

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it?...

kbrooksc

Community Legend

1070 Views

3 replies

1 likes

  • 1070 Views
  • 3 replies
  • 1 likes

Solved!! The 'explore' tab do not appear in the menu of my Spotify app anymore

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Casual Listener

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Bittencourt

Spotify Star

3236 Views

4 replies

0 likes

Android App
Explore Mode
problem content
  • 3236 Views
  • 4 replies
  • 0 likes

Solved!! Parece que estás intentando acceder a spotify desde un país distinto

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y ahora recibo este mensaje de Spotify cada vez que in...

Casual Listener

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y a...

Karlitakaulitz

Newbie

24654 Views

6 replies

30 likes

  • 24654 Views
  • 6 replies
  • 30 likes

No sound

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and restarted...nothing. I can find absolutely nothing to he...

Newbie

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and resta...

Carrjm-ca

Newbie

936 Views

2 replies

0 likes

No sound not playing no responds
not playing
  • 936 Views
  • 2 replies
  • 0 likes

Pedido de desbloqueio do premium

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Visitor

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Bittencourt

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

all my downloaded music became "undownloaded"

OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if there's anything I can do to make sure it doesn't h...

Newbie

OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if ...

605 Views

0 replies

2 likes

  • 605 Views
  • 0 replies
  • 2 likes

MY Samsung Galaxy s5 won't sync local files

Hey! As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files" i have read it several times and it will not work!i h...

Casual Listener

Hey!   As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-...

Fliz92

Casual Listener

1465 Views

6 replies

1 likes

  • 1465 Views
  • 6 replies
  • 1 likes

Cannot save songs in my Micro SD

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory. - Go to System Settings- Go to "Apps" - Find Spotify there- On Spotify's page, first, tap "Force Close"- Then tap "Clear cache" if it's not g...

Casual Listener

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory.   - Go to System Settings - Go to "Apps"  - Find Spotify there - On Spotify...

rodrigotcoimbra

Casual Listener

1819 Views

8 replies

1 likes

  • 1819 Views
  • 8 replies
  • 1 likes

One artist playing music plays slow

This has happened on two seperate phones including the one I am currently using (Note 5). But when I try to play one particular artist, a large portion of his songs play at about half speed. Any help?

Casual Listener

This has happened on two seperate phones including the one I am currently using (Note 5).  But when I try to play one particular artist, a large portion of his songs play at about half speed.&nb...

Bittencourt

Spotify Star

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Solved!! Problems with Continuous Play.

I have Premium on a Samsung Galaxy S4.When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to the next song and looks as though it is playing (the t...

Casual Listener

I have Premium on a Samsung Galaxy S4. When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to t...

Bittencourt

Spotify Star

1474 Views

3 replies

0 likes

Samsung Galaxy S4 Spotify
  • 1474 Views
  • 3 replies
  • 0 likes

starred playlist not available on android app

Hi ! My playlist called "starred" is not available on my android app, whereas it is on the web app is it normal ? Thanks for help

Newbie

Hi !   My playlist called "starred" is not available on my android app, whereas it is on the web app  is it normal ?   Thanks for help

thigaldi

Newbie

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Solved!! browse not showing up on my menu

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please?i use samsung galaxy grand prime

Newbie

i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please? i use sams...

Juan

Spotify Legend

1997 Views

1 replies

0 likes

Browse
  • 1997 Views
  • 1 replies
  • 0 likes