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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118222 Views

27 replies

4 likes

  • 118222 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238096 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238096 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598987 Views

79 replies

3 likes

  • 598987 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491558 Views

581 replies

42 likes

Account
Free
  • 491558 Views
  • 581 replies
  • 42 likes

Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

275 Views

0 replies

0 likes

  • 275 Views
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Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

441 Views

0 replies

1 likes

  • 441 Views
  • 0 replies
  • 1 likes

Songs not downloading to android device when connecting to WIFI

Trying to download songs to my android HTC 1. when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing happens. the songs do not download. Is there anyone that ca...

Casual Listener

Trying to download songs to my android HTC 1.  when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing ha...

jmattox36

Casual Listener

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Error on listening online

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

Casual Listener

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

banchero123

Casual Listener

606 Views

4 replies

0 likes

  • 606 Views
  • 4 replies
  • 0 likes

NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Bittencourt

Spotify Star

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

Spotify issues on Android

Hello Everyone!. For start, sorry for my English, Is a little hard for my to write so I going to do the best. My friend have a Samsung galaxy grand 2. The problem start when her Spotify change a song automatically to the next. This next song start wi...

Newbie

Hello Everyone!.   For start, sorry for my English, Is a little hard for my to write so I going to do the best.   My friend have a Samsung galaxy grand 2. The problem start when her &nb...

Bittencourt

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

App wont start, aften i did cancel My premium

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytimeAnd i cant delete All data from Spotify, i has 257mb of unwanted data stored on My SD card,All of this because...

Newbie

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytime And i cant delete All data from Spotify, i has 257mb of...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
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Spotify on Philips PUK7100 smart TV

Hello, I've bought a Philips PUK7100/12 smart tv.Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device.When will there an app? Kind regards, Jhov

Newbie

Hello,   I've bought a Philips PUK7100/12 smart tv. Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device. When will there&nbs...

550 Views

0 replies

1 likes

  • 550 Views
  • 0 replies
  • 1 likes

Solved!! [PSA] Do not post in this forum if using the beta

All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...

Community Legend

All,   Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...

user-removed

Not applicable

4657 Views

13 replies

1 likes

Android
Beta
test
  • 4657 Views
  • 13 replies
  • 1 likes

Problem with account

I am premium, but my spotify appears as the free version. Help me please.

Newbie

I am premium, but my spotify appears as the free version. Help me please.

Daniel1213

Newbie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!! Android app wakes the phone screen while locked

Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...

Casual Listener

Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...

keijodputt

Casual Listener

5224 Views

4 replies

0 likes

  • 5224 Views
  • 4 replies
  • 0 likes

Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Regular

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...

Wikidink

Regular

4598 Views

7 replies

0 likes

space
  • 4598 Views
  • 7 replies
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Connect overruns other audio apps on Android device

Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...

Visitor

Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...

738 Views

0 replies

0 likes

audio
Connect
playback
stops
  • 738 Views
  • 0 replies
  • 0 likes

Connecting phone to playstation - impossible?

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...

Casual Listener

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...

JohnnyCashish

Casual Listener

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

Regular

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify.    1. when you...

woodandrew90

Roadie

3285 Views

13 replies

0 likes

  • 3285 Views
  • 13 replies
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i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

Newbie

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

Roadie

So today I updated my LG G3 to Marshmallow.   Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...

574 Views

0 replies

1 likes

  • 574 Views
  • 0 replies
  • 1 likes

Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

Roadie

Hi,   on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

Casual Listener

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...

minstrel

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

Regular

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track.  Unfortunately, it's sayi...

Stilgar345

Newbie

40287 Views

81 replies

7 likes

  • 40287 Views
  • 81 replies
  • 7 likes