Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114728 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230601 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589791 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484692 Views
580 replies
42 likes
Hello, I've bought a Philips PUK7100/12 smart tv.Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device.When will there an app? Kind regards, Jhov
Hello, I've bought a Philips PUK7100/12 smart tv. Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device. When will there&nbs...
543 Views
0 replies
1 likes
All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...
All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...
Not applicable
4654 Views
13 replies
1 likes
I am premium, but my spotify appears as the free version. Help me please.
I am premium, but my spotify appears as the free version. Help me please.
Newbie
581 Views
1 replies
0 likes
Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...
Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...
Casual Listener
5195 Views
4 replies
0 likes
Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???
Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...
Regular
4581 Views
7 replies
0 likes
Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...
Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...
719 Views
0 replies
0 likes
Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...
Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...
Casual Listener
629 Views
1 replies
0 likes
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you...
Roadie
3273 Views
13 replies
0 likes
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
442 Views
0 replies
0 likes
So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...
So today I updated my LG G3 to Marshmallow. Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...
564 Views
0 replies
1 likes
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...
330 Views
0 replies
0 likes
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...
Casual Listener
419 Views
1 replies
0 likes
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's sayi...
Newbie
40096 Views
81 replies
7 likes
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...
850 Views
0 replies
0 likes
I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...
I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...
Casual Listener
897 Views
2 replies
1 likes
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...
Community Legend
532 Views
1 replies
0 likes
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...
Casual Listener
7474 Views
6 replies
0 likes
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
309 Views
0 replies
0 likes
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...
Newbie
16604 Views
8 replies
0 likes
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...
319 Views
0 replies
0 likes
