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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6891 Views

0 replies

7 likes

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How to opt out of location, contacts.. settings

It says in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It should have been pretty straightforward since there was a hug...

Newbie

It says  in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It shou...

464 Views

0 replies

1 likes

opt out
Privacy
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Solved!! Playlist Radio not working

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station."Anyone know a way around this? Never had this problem before, and I e...

Casual Listener

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station." Anyone know a ...

jhstones2

Casual Listener

9075 Views

11 replies

3 likes

  • 9075 Views
  • 11 replies
  • 3 likes

No se abre la app

Me la he descargado.. cargado... pero nadaIngreso mi clave y luego se queda y se cierra.Todo esto despues de la ultima actualizacion.Que hagooo????

Newbie

Me la he descargado.. cargado... pero nada Ingreso mi clave y luego se queda y se cierra. Todo esto despues de la ultima actualizacion. Que hagooo????

OviiiOne

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Chromecast not working with android 5.1.1

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device. I have a moto g3 with android 5.1.1 and I can't see the chromecast device.both our spotifiy apps are at the same version (4.0.0.8.0.0).She is using the free ver...

Casual Listener

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device.  I have a moto g3 with android 5.1.1 and I can't  see the chromecast device. both our spotifiy ap...

Steinhoefel1

Regular

2473 Views

4 replies

1 likes

  • 2473 Views
  • 4 replies
  • 1 likes

Gapless playback on Android

Hi,I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

Newbie

Hi, I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

322 Views

0 replies

0 likes

  • 322 Views
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Spotify constantly deletes GBs of offline tracks on my android

I accidentally download an album on my pc on spotify and my offline tracks on my phone deleted. It seems normal bur the problem is i don't have a third device. So ı didn't violate the device limit. So why the hell my 25 gb of archive just wiped? I ha...

Regular

I accidentally download an album on my pc on spotify and my offline tracks on my phone deleted. It seems normal bur the problem is i don't have a third device. So ı didn't violate the device limit. S...

fozcam

Regular

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
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App will no longer play local files from playlist.

Hi, So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist and they would play. Now they just sit in my playlist grey'...

Newbie

Hi,   So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist...

265 Views

0 replies

0 likes

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Solved!! Crash on Galaxy S5 (Lollipop 5.0)

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked.Every time I try to open the app after performing the sign in, it crashes, just like that ... Already formatted the phone a...

Casual Listener

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked. Every time I try to open the app after performing the sign in, it cras...

henriquekraemer

Casual Listener

1002 Views

2 replies

0 likes

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  • 2 replies
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Bluetooth + Equalizer not working

I have Motorola Moto X Play with android lollipop. I can't get any Equalizer app to work properly with Spotify while using my bluetooth headphones. I have tried almost every equlalizer app that are available on Google play store! Most of them do abso...

Casual Listener

I have Motorola Moto X Play with android lollipop.   I can't get any Equalizer app to work properly with Spotify while using my bluetooth headphones. I have tried almost every equlalizer app t...

rixirootm

Music Fan

21761 Views

6 replies

0 likes

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  • 6 replies
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Running spotify on LG V10 (android 5.1.1)

Hi Spotify team. I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature. The version i am using is the latest one 4.0.0.800. However, the spotify does not support hifi dac feature. is not support When i activate the HIFI...

Casual Listener

Hi Spotify team.   I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature.  The version i am using is the latest one 4.0.0.800.  However, the spotify do...

galuponyc

Regular

1652 Views

1 replies

4 likes

  • 1652 Views
  • 1 replies
  • 4 likes

luisviales

Como puedo desactivar la Premium

Newbie

Como puedo desactivar la Premium

324 Views

0 replies

0 likes

  • 324 Views
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Trying to link my Facebook to my Android

I got this error before. I try to login with my facebook credentials today and am getting the invalid key hash. I forget how I fix this. Thanks

Regular

I got this error before.  I try to login with my facebook credentials today and am getting the invalid key hash.  I forget how I fix this.   Thanks

632 Views

0 replies

0 likes

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Solved!! Android offline quality

Noticed just now that spotify has removed the function for choosing offline sync quality on android.How does it work now, what quality are my songs synced on?As one of the people who use decent high fidelity gear its nice to know that songs are beein...

Casual Listener

Noticed just now that spotify has removed the function for choosing offline sync quality on android. How does it work now, what quality are my songs synced on? As one of the people who use decent h...

kaikan

Casual Listener

666 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't download app on my phone

Hey folks, I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using the free premium trial currently but no matter what I do I ...

Casual Listener

Hey folks,   I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using...

Gorazd

Casual Listener

2251 Views

4 replies

0 likes

Android
playstore
Spotify
won't download
  • 2251 Views
  • 4 replies
  • 0 likes

App unresponsive, buggy, uses massive amount of mobile data even when data disabled

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes forever to load. For example, when I list all my artists,...

Regular

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes foreve...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
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Device connected to WiFi but Spotify not working

HiI have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything else works) Spotify's search function just won't work ...

Newbie

Hi I have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything...

474 Views

0 replies

0 likes

  • 474 Views
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Android Auto plays sound through phone speakers

Hey everyone, I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connect it to the car and I do see the in-car GUI for Spotify at m...

Newbie

Hey everyone,   I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connec...

805 Views

0 replies

2 likes

Android 5.1.1
android auto
xperia z3 compact
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Solved!! "You've already created an account with this email address." - Won't let me log into my account.

Homepage - I clicked on "Log In" and entered my account info. However getting message below: "You've already created an account with this email address." Already tried to uninstall/reinstall - still same message.

Casual Listener

Homepage - I clicked on "Log In"  and entered my account info.  However getting message below:  "You've already created an account with this email address."  Already tried to u...

Johndoc41

Newbie

1274 Views

4 replies

1 likes

  • 1274 Views
  • 4 replies
  • 1 likes

Offline playlists dissapeared

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in my music but they are not available offline anymore.

Newbie

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in m...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes