Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194158 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535369 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438696 Views
565 replies
37 likes
OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if there's anything I can do to make sure it doesn't h...
OK so I was running my miles for practice and suddenly my music stops, I check to see what happened and basically I have to redownload all my music. It's not that big of a deal but I want to know if ...
585 Views
0 replies
2 likes
Hey! As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files" i have read it several times and it will not work!i h...
Hey! As said in the subject line my Galaxy S5 wont sync my local files in my playlists and before you link me to "https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-...
Casual Listener
1425 Views
6 replies
1 likes
I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory. - Go to System Settings- Go to "Apps" - Find Spotify there- On Spotify's page, first, tap "Force Close"- Then tap "Clear cache" if it's not g...
I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory. - Go to System Settings - Go to "Apps" - Find Spotify there - On Spotify...
Casual Listener
1705 Views
8 replies
1 likes
This has happened on two seperate phones including the one I am currently using (Note 5). But when I try to play one particular artist, a large portion of his songs play at about half speed. Any help?
This has happened on two seperate phones including the one I am currently using (Note 5). But when I try to play one particular artist, a large portion of his songs play at about half speed.&nb...
Spotify Star
596 Views
3 replies
0 likes
I have Premium on a Samsung Galaxy S4.When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to the next song and looks as though it is playing (the t...
I have Premium on a Samsung Galaxy S4. When I play music continuously in any category on my mobile device, the first song I select plays just fine with sound. After that song plays, it moves on to t...
Spotify Star
1388 Views
3 replies
0 likes
Hi ! My playlist called "starred" is not available on my android app, whereas it is on the web app is it normal ? Thanks for help
Hi ! My playlist called "starred" is not available on my android app, whereas it is on the web app is it normal ? Thanks for help
Newbie
583 Views
1 replies
1 likes
i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please?i use samsung galaxy grand prime
i love the idea of playing different songs from playlists found on browser and i discovered alot of new songs too but suddenly i cant find it in my on my menu can you help me? please? i use sams...
Spotify Legend
1981 Views
1 replies
0 likes
My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??
My browse option is no longer popping up so that i can see other music. I was able to before and no i cant. Its very frustrating. How do i fix this??
Spotify Legend
545 Views
1 replies
0 likes
So, I've been on a paid family plan for a long while now. I got a new android phone several days ago and installed spotify, listened for a few days and everything was good. Just yesterday, though, it started showing the advertisement popup for me to ...
So, I've been on a paid family plan for a long while now. I got a new android phone several days ago and installed spotify, listened for a few days and everything was good. Just yesterday...
Spotify Legend
927 Views
1 replies
1 likes
The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more options and it scrolls you to the middle of the playlist some...
The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more o...
Spotify Legend
768 Views
1 replies
1 likes
Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celular
Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celul...
Newbie
701 Views
1 replies
0 likes
It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.
It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.
265 Views
0 replies
0 likes
Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...
Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often ...
Newbie
790 Views
4 replies
0 likes
https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...
https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders opt...
618 Views
0 replies
0 likes
I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playing. If I pause and play the song it will restart it and play audio but n...
I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playin...
Not applicable
422 Views
1 replies
0 likes
I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.
I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.
Community Legend
373 Views
1 replies
0 likes
I want to stop listen to music from spotify.I dont know how to delete/end my account/deal with spotify.Please help mekjell
I want to stop listen to music from spotify. I dont know how to delete/end my account/deal with spotify. Please help me kjell
Community Legend
473 Views
1 replies
0 likes
is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibility of automating this tasks with Tasker or for example using...
is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibili...
Community Legend
1523 Views
1 replies
0 likes
I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in they delete all of my downloaded songs???? The reason I went premimum in the first place was so I could downl...
I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in they delete all of my downloaded songs???? The reaso...
Spotify Star
473 Views
1 replies
0 likes
My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.
My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.
344 Views
0 replies
0 likes
