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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375475 Views

541 replies

34 likes

Account
Free
  • 375475 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

Music Fan

Hi there,   I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...

592 Views

0 replies

2 likes

local files
syncing
  • 592 Views
  • 0 replies
  • 2 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

Casual Listener

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

Casual Listener

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

Casual Listener

Here's the situation:   I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...

clyph10

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

Newbie

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...

639 Views

0 replies

0 likes

Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting
  • 639 Views
  • 0 replies
  • 0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Casual Listener

First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...

llf_

Regular

655 Views

1 replies

0 likes

Android 5.1.1
slow
slow sync
  • 655 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

Music Fan

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

jean3601

Community Legend

4629 Views

24 replies

1 likes

  • 4629 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

Newbie

Sine this morning the app on my android tablet is missing the browse option!?

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

Roadie

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...

p5f

Casual Listener

906 Views

2 replies

0 likes

  • 906 Views
  • 2 replies
  • 0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

Roadie

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least).   ...

voice_of_reason

Roadie

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Not supported country

I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

Newbie

I'm trying to install Spotify Music on an Android 5 phone  in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

CrazyDude

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!! How do I get rid of the retarted scroll bar for androi app

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...

Casual Listener

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...

Thisishayden

Newbie

7776 Views

6 replies

10 likes

Android App
  • 7776 Views
  • 6 replies
  • 10 likes

ERROR :(

There is no storage space on the device . I get an error.

Newbie

There is no storage space on the device . I get an error.

kbrooksc

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Unwanted upgrade message

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn't find one. Anyone else getting this?

Gig Goer

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn...

kbrooksc

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Solved!! [Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...

Community Legend

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...

Sandy4

Newbie

90609 Views

46 replies

25 likes

  • 90609 Views
  • 46 replies
  • 25 likes

Solved!! Error: No Memrory found at start

Hi, i need some help When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after the last update . My Phone LG G4 H815

Casual Listener

Hi, i need some help   When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after ...

spagnone

Casual Listener

1615 Views

1 replies

0 likes

Android
memory
  • 1615 Views
  • 1 replies
  • 0 likes

One track from one album won't download

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the album.Tried redownloading it, nothing. The song stil...

Casual Listener

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the a...

b_spin

Casual Listener

1032 Views

1 replies

0 likes

Download error
track problem
  • 1032 Views
  • 1 replies
  • 0 likes

Offline music not downloaded anymore

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happened to me im just a little bored of spotify movil ap...

Casual Listener

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happen...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Are videos not available on Android tablets?

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

Casual Listener

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes