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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535241 Views

78 replies

3 likes

  • 535241 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Solved!! Cannot skip tracks with bluetooth Beats Powerbeats2 and Huawei Y550

Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...

Music Fan

Hello i bought Beats by Dre Powerbeats 2 Wireless   - bluetooth hedphones   I own Huawei Y550 Android phone   pressing twice the button on my bluetooth headphones should skip to ...

Sahiln

Newbie

41759 Views

8 replies

0 likes

  • 41759 Views
  • 8 replies
  • 0 likes

Playstation 4 premium not carrying over to andriod device

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only freeHas anyone else had this sort of problem and if so please ...

Newbie

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only free Has...

kbrooksc

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

"My Music" keeps having random rap tracks placed in it

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. Anyone know why it's doing this or how to stop it? I...

Newbie

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. A...

kbrooksc

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! All my Music disappeared

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I tried logging in and out again nothing :(.Please hel...

Newbie

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I t...

kbrooksc

Community Legend

861 Views

1 replies

0 likes

Android 5.0.2
Music disappearing
Premium
Sony
  • 861 Views
  • 1 replies
  • 0 likes

Spotify randomly pauses music and active the voice control in iPhone 6

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Regular

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Broncasrafa

Regular

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Android Offline Devices Troubleshooting

Hello there i have the following problem.I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The problem is, that all the songs from my Note 4 are be...

Casual Listener

Hello there i have the following problem. I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Problemas con cuesta premium

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta premium. Podrían darle solución alguna, espero su pront...

Newbie

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta prem...

OviiiOne

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Music stopped playing and can't continue it

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Can someone help me, please?No PremiumLG G4c

Visitor

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Ca...

Bittencourt

Spotify Star

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Browser is gone

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or what i can do to get this feature back? If this cont...

Casual Listener

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or w...

Bittencourt

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Spotify on Froyo gone?

Hello, Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results. I'm running spotify 0.6.5.183 (I tried upgradig to 0.6.6.270 and downgrading to 0.6.4.47 with no success) -...

Newbie

Hello,   Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results.  I'm running spotify 0.6.5.183 (I tried up...

driveflanger

Community Legend

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

porque no puedo explorar en spotify teniendo aún el premium?

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Newbie

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Bittencourt

Spotify Star

1758 Views

1 replies

0 likes

  • 1758 Views
  • 1 replies
  • 0 likes

Any good reasons why I should continue my premium subscription?

So I am looking for some reason to continue to order my spotify premium subscription. Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can't use internet connection. Our company has mandatory encryp...

Newbie

So I am looking for some reason to continue to order my spotify premium subscription.   Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can...

navaira

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Search for offline content...

How can I search for and see only offline content that is on my Android phone? []sRoger

Music Fan

  How can I search for and  see only offline content that is on my Android phone?   []s Roger

user-removed

Not applicable

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Push notifications

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I remembered I did, all push notifications were off. So...

Casual Listener

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I re...

Gerald_Tan

Casual Listener

1439 Views

5 replies

3 likes

  • 1439 Views
  • 5 replies
  • 3 likes

Chromecast does not work since v4.5.9.820

Hi, Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s). I can see the devices in "Settings" -> "Connect to a device" and when I click on the device the Sp...

Music Fan

Hi,   Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s).   I can see the devices in "Set...

JonasL

Music Fan

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Time to remove the limits?

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it? Please remove this and other limits and let people...

Roadie

I've been a customer for a few years now and I'm tired of continuously hitting the 3333 song limit for offline songs on my phone. I have over 200GB of data storage on my phone, why not let me use it?...

kbrooksc

Community Legend

1002 Views

3 replies

1 likes

  • 1002 Views
  • 3 replies
  • 1 likes

Solved!! The 'explore' tab do not appear in the menu of my Spotify app anymore

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Casual Listener

The option 'explore' in the side menu of my app do not appear anymore, I can't go through playlists or any option of mood search ...only search music by name. What can I do???

Bittencourt

Spotify Star

3158 Views

4 replies

0 likes

Android App
Explore Mode
problem content
  • 3158 Views
  • 4 replies
  • 0 likes

Solved!! Parece que estás intentando acceder a spotify desde un país distinto

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y ahora recibo este mensaje de Spotify cada vez que in...

Casual Listener

Buenas, tengo un móvil chino, en concreo el zopo 998, y con la ROM de fábrica spotify me funcionaba bien con mi usuario de facebook, pero debido a unos errores del teléfono decidí cambiar la ROM, y a...

Karlitakaulitz

Newbie

24560 Views

6 replies

30 likes

  • 24560 Views
  • 6 replies
  • 30 likes

No sound

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and restarted...nothing. I can find absolutely nothing to he...

Newbie

I have android KitKat and the newest version of Spotify, typical no sound issues, reinstalled the app TWICE, which is infuriating because I live in offline mode to save data...force stopped and resta...

Carrjm-ca

Newbie

904 Views

2 replies

0 likes

No sound not playing no responds
not playing
  • 904 Views
  • 2 replies
  • 0 likes

Pedido de desbloqueio do premium

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Visitor

Olá , boa noite ,paguei o boleto do sotify hoje pela manha, mas estou com medo de não desbloquear ,muita gente reclamando ...por favor não me decepcione...obgd

Bittencourt

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes