Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387846 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...
So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...
Newbie
329 Views
1 replies
0 likes
Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...
Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...
Casual Listener
440 Views
2 replies
2 likes
Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks
Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks
Newbie
664 Views
4 replies
0 likes
I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...
I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...
Casual Listener
406 Views
2 replies
0 likes
How Can Delete my account spotify?
How Can Delete my account spotify?
Casual Listener
597 Views
1 replies
0 likes
Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...
Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...
1331 Views
0 replies
0 likes
Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...
Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...
607 Views
0 replies
2 likes
Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...
Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...
324 Views
0 replies
0 likes
I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?
I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...
239 Views
0 replies
0 likes
Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...
Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...
Casual Listener
594 Views
2 replies
0 likes
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
650 Views
0 replies
0 likes
First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...
First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...
Regular
671 Views
1 replies
0 likes
Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...
Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...
Newbie
532 Views
1 replies
0 likes
Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.
Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.
Community Legend
4827 Views
24 replies
1 likes
Sine this morning the app on my android tablet is missing the browse option!?
Sine this morning the app on my android tablet is missing the browse option!?
432 Views
0 replies
0 likes
Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?
Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...
Casual Listener
917 Views
2 replies
0 likes
I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...
I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). ...
Roadie
924 Views
1 replies
0 likes
I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?
I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?
Roadie
585 Views
1 replies
0 likes
Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...
Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...
Newbie
7849 Views
6 replies
10 likes
There is no storage space on the device . I get an error.
There is no storage space on the device . I get an error.
Community Legend
587 Views
1 replies
0 likes
