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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377117 Views

541 replies

34 likes

Account
Free
  • 377117 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7646 Views

0 replies

7 likes

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Downloads a few files and then stops

Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I've got a problem with my home internet connection ...

Newbie

Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I...

304 Views

0 replies

1 likes

  • 304 Views
  • 0 replies
  • 1 likes

Music on sd card?

HeyI just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify on my sd card but it said my Device memory is full to...

Regular

Hey I just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify ...

rpittaro

Newbie

1179 Views

10 replies

0 likes

  • 1179 Views
  • 10 replies
  • 0 likes

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: However, when I check my cellphone storage it says that the device memory ...

Newbie

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign:    &nbs...

425 Views

0 replies

1 likes

  • 425 Views
  • 0 replies
  • 1 likes

Samsung gs3 first song plays fine, next is silent.

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...

Newbie

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...

umai3620

Newbie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Music stops playing in personal spotify list

Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...

Newbie

Dear users,   I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...

hitch-HIKE

Casual Listener

417 Views

2 replies

2 likes

  • 417 Views
  • 2 replies
  • 2 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

Casual Listener

Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks

ChantalSherman

Newbie

637 Views

4 replies

0 likes

  • 637 Views
  • 4 replies
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Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

Casual Listener

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...

dragonorangel

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
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Solved!! Delete account

How Can Delete my account spotify?

Casual Listener

How Can Delete my account spotify?

Ballerino298

Casual Listener

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

Newbie

Hello,   For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...

1320 Views

0 replies

0 likes

Android
Car
freeze
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Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

Music Fan

Hi there,   I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...

594 Views

0 replies

2 likes

local files
syncing
  • 594 Views
  • 0 replies
  • 2 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

Casual Listener

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

Casual Listener

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

Casual Listener

Here's the situation:   I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...

clyph10

Casual Listener

581 Views

2 replies

0 likes

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  • 2 replies
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Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

Newbie

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...

641 Views

0 replies

0 likes

Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting
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Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Casual Listener

First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...

llf_

Regular

660 Views

1 replies

0 likes

Android 5.1.1
slow
slow sync
  • 660 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

Music Fan

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

jean3601

Community Legend

4646 Views

24 replies

1 likes

  • 4646 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

Newbie

Sine this morning the app on my android tablet is missing the browse option!?

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
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'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

Roadie

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...

p5f

Casual Listener

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

Roadie

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least).   ...

voice_of_reason

Roadie

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes