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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110672 Views

26 replies

3 likes

  • 110672 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222826 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222826 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579673 Views

79 replies

3 likes

  • 579673 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477449 Views

577 replies

40 likes

Account
Free
  • 477449 Views
  • 577 replies
  • 40 likes

Spotify works with wi/fi,but won-t connect when using mobile data

My phone is a Galaxy prime, with 3g (h+) mobile data, and i have been using spotify for a couple of months now with no issue. Since last week however, spotify will not connect, saying that there is no internet connection available, UNLESS i'm using w...

Newbie

My phone is a Galaxy prime, with 3g (h+) mobile data, and i have been using spotify for a couple of months now with no issue.    Since last week however, spotify will not connect, saying ...

Spampunk

Newbie

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
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NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one some but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one some but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Juan

Spotify Legend

550 Views

1 replies

0 likes

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  • 1 replies
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Local Files Not Downloading

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo)It used to work just fine, and one day stopped working.Any tips or help for this?

Casual Listener

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo) It used to work just fine, and one day stopped working. Any tips or help for this?

463 Views

0 replies

0 likes

  • 463 Views
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Bad Shuffling

Hi,Just an observation about shuffling mode on Android app, it’s always the same songs which are played, always, even in a long playlist always the same tracks and it’s not the case on windows application where shuffling mode is ok. It’s a problem fo...

Newbie

Hi, Just an observation about shuffling mode on Android app, it’s always the same songs which are played, always, even in a long playlist always the same tracks and it’s not the case on windows appl...

Juan

Spotify Legend

812 Views

1 replies

0 likes

Bad Shuffling
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  • 1 replies
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Solved!! Weird silent playback issue

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting. If I skip ahead to the next song or pause and continue, it plays as normal, but ...

Casual Listener

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting.  If I skip ahead to the ...

Sjb1781

Newbie

1681 Views

5 replies

1 likes

Android App
silent playback
  • 1681 Views
  • 5 replies
  • 1 likes

Equalizer not working

So the built-in equalizer in the spotify app has never worked on my Note 5. I've always updated spotify as well. Wondering if anyone else has been having the same problem and if there are any solutions to this. I've already tried reinstalling the app...

Casual Listener

So the built-in equalizer in the spotify app has never worked on my Note 5.  I've always updated spotify as well.  Wondering if anyone else has been having the same problem and if there are...

517 Views

0 replies

0 likes

  • 517 Views
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  • 0 likes

Local files unavailable on phone

Hi, I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find. Yesterday my finger unfortunately slipped on my screen and unchecked the offline button on one of my playlist which had a lot of...

Newbie

Hi,   I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find.   Yesterday my finger unfortunately slipped on my screen...

562 Views

0 replies

0 likes

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Ford Sync, Spotify and Samsung S6

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved.2014-2015 Ford Fiesta.Anyone know of anything to help?

Newbie

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved. 2014-2015 Ford Fiesta. Anyon...

443 Views

0 replies

0 likes

Ford SYNC
Samsung S6
Spotify
  • 443 Views
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Solved!! No sound while songs are playing (samsung tablet SMT110)

Hi, I'm using spotify on a samsung tablet (SMT110) for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few songs (3/4). It looks like the sound isn't working anymore after pl...

Casual Listener

  Hi, I'm using spotify on a samsung tablet (SMT110)  for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few so...

Bittencourt

Spotify Star

1528 Views

3 replies

0 likes

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  • 3 replies
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Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

306 Views

0 replies

0 likes

  • 306 Views
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Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

303 Views

0 replies

0 likes

  • 303 Views
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Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

songs skip continuously

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial and going to cancel .Searched all forums. Help!

Newbie

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial ...

Rickregs79

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

357 Views

0 replies

0 likes

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Solved!! Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open. I hit the icon, the screen goes black for a split second and then right back to my home screen. Any suggestions short of wiping my phone, reinstalling and praying it works? Th...

Newbie

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions ...

woodandrew90

Roadie

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

271 Views

0 replies

0 likes

  • 271 Views
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Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
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Songs not downloading to android device when connecting to WIFI

Trying to download songs to my android HTC 1. when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing happens. the songs do not download. Is there anyone that ca...

Casual Listener

Trying to download songs to my android HTC 1.  when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing ha...

jmattox36

Casual Listener

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Error on listening online

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

Casual Listener

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

banchero123

Casual Listener

592 Views

4 replies

0 likes

  • 592 Views
  • 4 replies
  • 0 likes