Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209843 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559642 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462315 Views
575 replies
39 likes
Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...
Device: Oneplus Two Operating System Version: Android 5.1.1 / OxygenOS 2.2.0 Spotify Version: 4.7.0.878 Description: When in lockscreen you can save and unsave songs. S...
269 Views
0 replies
0 likes
Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!
Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!
374 Views
0 replies
3 likes
Hay,i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at my internal storage. I have a sdcard with 5,7GB free space. At ...
Hay, i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at m...
Casual Listener
1118 Views
4 replies
0 likes
Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?
Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?
Casual Listener
767 Views
2 replies
0 likes
I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a feature that I can't even use.
I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a...
551 Views
0 replies
0 likes
Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 time in 20 minute or it can be the entire day without ...
Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 tim...
Gig Goer
2938 Views
1 replies
1 likes
I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone plays non-spotify sounds. I only have spotify for mob...
I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone pl...
Newbie
9695 Views
11 replies
0 likes
Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.
Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.
Spotify Star
461 Views
1 replies
0 likes
My phone keeps downloading saved playlists over my data.The option to turn this off has disappeared on the settings list on the side.Any idea how to solve this? Cheers.
My phone keeps downloading saved playlists over my data. The option to turn this off has disappeared on the settings list on the side. Any idea how to solve this? Cheers.
Casual Listener
529 Views
1 replies
0 likes
This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared.The first time it happened, only a few albums disappeared, but this morning, all ...
This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared. The first time it happened, ...
Roadie
450 Views
1 replies
0 likes
I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "Next From" list. Is there any solution to this prob...
I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "...
Roadie
738 Views
1 replies
0 likes
Hello,I recently saved two playlists to my Android phone. After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega-playlist. However, it seems to be "downloading" these songs int...
Hello, I recently saved two playlists to my Android phone. After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega...
424 Views
0 replies
0 likes
I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore it's a silly question but the user interface is so hard to use
I've already "deleted" one music that I don't want to listen from a playlist, but i didn't find how to do it anymore 😞 it's a silly question but the user interface is so hard to use
Casual Listener
1350 Views
5 replies
0 likes
Hi, I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?
Hi, I have seen this screen on a recent android phone review.......how can I set a bigger landscape album art like in the attached picture?
Gig Goer
1439 Views
3 replies
0 likes
Hello, I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just says waiting for download. I am on the same network. Thanks
Hello, I have quite a large play list with a lot of local files. When I try to download the playlist on my android phone I can download every normal song but none of the local files. It just...
363 Views
0 replies
0 likes
Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados"Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo. Alguien podría ayudarme? no puedo disfrutar del servicio en estas condicione...
Soy usuario premium. Me es imposible realizar ninguna búsqueda ya que siempre me arroja "sin resultados" Ponga lo que ponga en el cuadro de búsqueda el resultado es el mismo. Alguien podría...
401 Views
0 replies
0 likes
Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership. However, my account overview (https://www.spotify.com/us/account/overview/) shows that I'm already a Premium member....
Since updating to the latest Android client (4.6.0.772), I get a pop-up asking me to Get Premium, showing the benefits of membership. However, my account overview (https://www.spotify.com/us/ac...
Regular
1368 Views
2 replies
1 likes
I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium.My question is, how is this possible that he can stream onto my PS4 Spotify account from his Spot...
I was playing a game on my PS4, when all of a sudden, my friend started streaming from his Android phone to my PS4 Spotify account. We both have premium. My question is, how is this possible that ...
Community Legend
1319 Views
5 replies
0 likes
Hi everyone.I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the contract, which I already registered for and turned on....
Hi everyone. I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the ...
Gig Goer
564 Views
1 replies
0 likes
Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I have a LG G4 with Android 6.0. I'm using Spotify a couple of ...
Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I h...
Gig Goer
445 Views
1 replies
0 likes
