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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209862 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209862 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559657 Views

78 replies

3 likes

  • 559657 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462336 Views

575 replies

39 likes

Account
Free
  • 462336 Views
  • 575 replies
  • 39 likes

Solved!! Android app wakes the phone screen while locked

Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...

Casual Listener

Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...

keijodputt

Casual Listener

5140 Views

4 replies

0 likes

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  • 4 replies
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Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Regular

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...

Wikidink

Regular

4534 Views

7 replies

0 likes

space
  • 4534 Views
  • 7 replies
  • 0 likes

Connect overruns other audio apps on Android device

Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...

Visitor

Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...

704 Views

0 replies

0 likes

audio
Connect
playback
stops
  • 704 Views
  • 0 replies
  • 0 likes

Connecting phone to playstation - impossible?

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...

Casual Listener

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...

JohnnyCashish

Casual Listener

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

Regular

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify.    1. when you...

woodandrew90

Roadie

3143 Views

13 replies

0 likes

  • 3143 Views
  • 13 replies
  • 0 likes

i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

Newbie

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
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Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

Roadie

So today I updated my LG G3 to Marshmallow.   Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...

553 Views

0 replies

1 likes

  • 553 Views
  • 0 replies
  • 1 likes

Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

Roadie

Hi,   on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
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Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

Casual Listener

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...

minstrel

Casual Listener

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

Regular

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track.  Unfortunately, it's sayi...

Stilgar345

Newbie

39475 Views

81 replies

7 likes

  • 39475 Views
  • 81 replies
  • 7 likes

Others can't add music to collaborative playlist

Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...

Newbie

Hi   So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...

841 Views

0 replies

0 likes

collaborative
country
mexico
US
  • 841 Views
  • 0 replies
  • 0 likes

Sound stops after 1 song on playlists/radio

I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...

Casual Listener

I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...

JayeLee

Casual Listener

876 Views

2 replies

1 likes

  • 876 Views
  • 2 replies
  • 1 likes

Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

Newbie

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...

Taylor

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

Casual Listener

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...

cobol74

Casual Listener

7455 Views

6 replies

0 likes

  • 7455 Views
  • 6 replies
  • 0 likes

Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

Newbie

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Casual Listener

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...

tonyforshage

Newbie

16463 Views

8 replies

0 likes

  • 16463 Views
  • 8 replies
  • 0 likes

Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

Newbie

Hi,   I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

Regular

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...

froomepong

Regular

2236 Views

13 replies

0 likes

Local files for Spotify Mobile
  • 2236 Views
  • 13 replies
  • 0 likes

Spotify will not play in my car

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...

Casual Listener

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...

kbrooksc

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Songs not playable on Samsung Galaxy S5 Neo

Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...

Newbie

Hello everyone,   got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes