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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387872 Views

545 replies

34 likes

Account
Free
  • 387872 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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  • 7 likes

Song overflow icon has too small of a hit area

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems. The first is when you go and try to hit more options and it scrolls you to the middle of the playlist some...

Casual Listener

The touch area around the overflow icon on the right of every song is *WAY* too small. This causes two painful (and painfully common) problems.   The first is when you go and try to hit more o...

Juan

Spotify Legend

708 Views

1 replies

1 likes

  • 708 Views
  • 1 replies
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fly love no aparece

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celular

Newbie

Fly love del soundtrack de río aparece en spotify web pero cuando lo intento abrir desde mi aplicación en android la canción simplemente desaparece y realmente quiero escuchar esa canción en mi celul...

culturax09

Newbie

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
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No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

Casual Listener

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed.

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
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No audio after 1 song.

Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...

Newbie

Hi there,   I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker.   The problem is that the sound disappears between songs. Often ...

lanny20

Newbie

670 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

[Andriod] Spotify crashes when logging in after creating folders on Desktop app.

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...

Visitor

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846   ^^So similar to the issue in this post:   Started to mess with the folders opt...

596 Views

0 replies

0 likes

android 5.1
crashing app
folders
LG G4
logging in issues
  • 596 Views
  • 0 replies
  • 0 likes

A Few Different Issues I am having

I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playing. If I pause and play the song it will restart it and play audio but n...

Visitor

     I am having problems with playback on my Android device. After nearly every song that plays the music stops playing but the time track bar continues to progress as if it is playin...

user-removed

Not applicable

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Being Charged $4.99, But Still Spotify Free

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

Newbie

I was recently charged $4.99 for Spotify, but still only Spotify Free service. If I'm not gonna receive anything different, I want my money back.

kbrooksc

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Delete account

I want to stop listen to music from spotify.I dont know how to delete/end my account/deal with spotify.Please help mekjell

Visitor

I want to stop listen to music from spotify. I dont know how to delete/end my account/deal with spotify. Please help me kjell

kbrooksc

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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Solved!! Intent to use spotify connect

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application? This will be really great with hardware, having the possibility of automating this tasks with Tasker or for example using...

Regular

is there any intent to make the spotify application connect to a remote device (like a chromecast) from an external application?   This will be really great with hardware, having the possibili...

kbrooksc

Community Legend

1479 Views

1 replies

0 likes

developers
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  • 1 replies
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After 29 days Spotify deletes my downloaded songs????

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in they delete all of my downloaded songs???? The reason I went premimum in the first place was so I could downl...

Casual Listener

I'm a premimum member...meaning I pay every month for Spotify no matter if I log into my account or not. And after 29 days of not logging in  they delete all of my downloaded songs???? The reaso...

Bittencourt

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Browse option is gone

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

Newbie

My "Browse " option is completely gone. I have tried to go to settings and fix but have had no success.

318 Views

0 replies

0 likes

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Solved!! Grrrrrr

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, sort your **bleep** out Spotify otherwise I have no ...

Casual Listener

So I'm playing Spotify thru ps3 and when I play a playlist it is playing extremely fast maybe 30s each song and then its going offline!! This is extremely fustrating, considering I pay for premium, s...

sharzbaiz2012

Casual Listener

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
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songs are playing, but no sound

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, then it works fine..until the next song. Has this hap...

Newbie

When I'm playing my playlist or the artist radio, the first song will play fine..but when the next song comes up, it will "play", except there is no sound! I have to stop and start the song again, th...

Jclark840

Casual Listener

3391 Views

8 replies

4 likes

Web Player
  • 3391 Views
  • 8 replies
  • 4 likes

Can't connect on my andoid phone

Hello, In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly. I have buy the offer 3 mounth for 0,99€ the 31/12/2015. But the last week, I must full reset my mobilphone. Later, I've downlo...

Newbie

Hello,    In first I would tell you i'm french, and I doesn't have a good english, so I wil try to explain my problem clearly.  I have buy the offer 3 mounth for 0,99€ the 31/1...

373 Views

0 replies

0 likes

  • 373 Views
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Songs wont Continuously Play

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Newbie

Never had this problem before butfor the last two weeks my songs stop after every track. I have an LG smart phone and premium account. I tried re installing the app and it still is doing this.

Musemer

Newbie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Spotify widget constantly crashes

Hello, Xperia Z3 Compact, latest build (234) of Lollipop 5.1.1, latest build of Spotify. The on-screen widget constantly crashes. (Basically it looks as if the app isn't running.) Artwork, title, artist, buttons disappear. Has anybody else had this p...

Roadie

Hello,   Xperia Z3 Compact, latest build (234) of Lollipop 5.1.1, latest build of Spotify.   The on-screen widget constantly crashes. (Basically it looks as if the app isn't running.) A...

navaira

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium > Downloads verschwinden und Songs brechen ab / Downloads disappear, songs interrupt

Spotify Version 4.5.0.820Premium AccountMobile Phone: Galaxy Note 4 / Android 5.1.1 Songs (as well as Albums or Playlists) start downloading on my mobile after touching the download button, they are offline available after a relatively long time of d...

Casual Listener

Spotify Version 4.5.0.820 Premium Account Mobile Phone: Galaxy Note 4 / Android 5.1.1   Songs (as well as Albums or Playlists) start downloading on my mobile after touching the download butt...

JensGeiger1972

Casual Listener

2559 Views

1 replies

0 likes

  • 2559 Views
  • 1 replies
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Manual Android download from m.spotify.com is out of date

I own a Cowon D3 which is an "audiophile" PMP that runs Andriod 2.3 - but does not use Google Play. Instead, to install the Spotify app, you have to go to http://m.spotify.com and manually download the SpotifyAndriod.apk direct. Spotify - if you are ...

Newbie

I own a Cowon D3 which is an "audiophile" PMP that runs Andriod 2.3 - but does not use Google Play. Instead, to install the Spotify app, you have to go to http://m.spotify.com and manually downl...

confiq

Newbie

6944 Views

1 replies

3 likes

  • 6944 Views
  • 1 replies
  • 3 likes

black screen when launching the app

Hello,Since the upgrade, I have a black screen when i try to launch the android app.Re install doesn't change anything.What can I do to solve the problem?Thx

Newbie

Hello, Since the upgrade, I have a black screen when i try to launch the android app. Re install doesn't change anything. What can I do to solve the problem? Thx

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Browse button missing

Today i noticed the button browse its missing, does anyone know how to fix this??

Newbie

Today i noticed the button browse its missing, does anyone know how to fix this??

zaska

Casual Listener

935 Views

1 replies

3 likes

  • 935 Views
  • 1 replies
  • 3 likes