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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118271 Views

27 replies

4 likes

  • 118271 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238233 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238233 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599106 Views

79 replies

3 likes

  • 599106 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491713 Views

581 replies

42 likes

Account
Free
  • 491713 Views
  • 581 replies
  • 42 likes

no volume control on spotify premium 4.70.878 on Cube GT65 android tablet ? can anyone help please

I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of the home screen etc

Newbie

I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of...

Daniel

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Remove Album Cover on Lockscreen

Hello, when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the app is closed. I don't like that feature. I want to see my b...

Newbie

Hello,   when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the ...

ThePiKid

Casual Listener

2250 Views

2 replies

0 likes

  • 2250 Views
  • 2 replies
  • 0 likes

Problem with deleting Albums

Hi,I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode.Now I deleted some albums but the memory on my phone has still the same size?I checked in app if I just removed the albums from the list but they d...

Visitor

Hi, I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode. Now I deleted some albums but the memory on my phone has still the same size? I checked in ...

Daniel

Community Legend

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

Radio vs Station

What is the difference between Radio and Stations?

Roadie

What is the difference between Radio and Stations?

Daniel

Community Legend

1283 Views

1 replies

1 likes

  • 1283 Views
  • 1 replies
  • 1 likes

Can't delete music and taking Up to much storage

There use to be edit music on my Spotify but now its not there. It says hide music but that's not deleting the music so its taking up all of my space. How do I fix that. and I got 2 Spotify account and trying to combine the 2 so that might help with ...

Newbie

There use to be edit music on my Spotify but now its not there. It says hide music but that's not deleting the music so its taking up all of my space. How do I fix that. and I got 2 Spotify account a...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Added songs on Android doesnt match Desktop

While using Android: When I hit the plus button on a song to add it to my Songs it goes there no issues. However when I look at my desktop it does not register that a new song has been added to Songs. How can I fix this?

Newbie

While using Android: When I hit the plus button on a song to add it to my Songs it goes there no issues.   However when I look at my desktop it does not register that a new song has been added...

Daniel

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Recalculate adapt sound.

Is there anyway you can recalculate adapt sound? When i did it the first time i was out walking and there was alot of sound around me, and i didn't really know what i was doing. What I've seen on other post reinstalling or clearing cache doesn't work...

Newbie

Is there anyway you can recalculate adapt sound? When i did it the first time i was out walking and there was alot of sound around me, and i didn't really know what i was doing. What I've seen on oth...

Daniel

Community Legend

1460 Views

1 replies

0 likes

  • 1460 Views
  • 1 replies
  • 0 likes

Can't untick one song repeat

Hi, have downgraded from premium to basic and now I am stuck with the repeat one song option on. Logging out and in did not help

Newbie

Hi, have downgraded from premium to basic and now I am stuck with the repeat one song option on. Logging out and in did not help

Daniel

Community Legend

2005 Views

1 replies

0 likes

  • 2005 Views
  • 1 replies
  • 0 likes

Solved!! can log in on the website but not on app

after resetting the password I can log into my account on the website using chrome but cannot log into my account on the app after having reset my password because I forgot it

Casual Listener

after resetting the password I can log into my account on the website using chrome but cannot log into my account on the app after having reset my password because I forgot it

Daniel

Community Legend

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

Song keeps pausing

Hello, Since a short time my spotify randomlly pauses songs when played on my phone. This is only happening on my phone. On my pc and tablet it works fine. It happens at random time, when im typing. or my phone is laying on my desk. Also sometimes it...

Casual Listener

Hello,   Since a short time my spotify randomlly pauses songs  when played on my phone.  This is only happening on my phone. On my pc and tablet it works fine.  It happens at ...

arriej

Casual Listener

1044 Views

4 replies

0 likes

  • 1044 Views
  • 4 replies
  • 0 likes

Solved!! Double scrobbles to Last.fm when paired with Bluetooth

Hi, I am one of those users that is very much invested in the Last.fm feature of Spotify and I love it but recently I noticed that when my Nexus 5 phone is paired with a Bluetooth device (car or speaker) the scrobbles to my Last.fm account are double...

Roadie

Hi,   I am one of those users that is very much invested in the Last.fm feature of Spotify and I love it but recently I noticed that when my Nexus 5 phone is paired with a Bluetooth ...

guoyugab

Visitor

15648 Views

5 replies

1 likes

  • 15648 Views
  • 5 replies
  • 1 likes

Solved!! Can't save my music on SD card

Hi! As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've tried to fix this by simply moving "com.spotify.music" to SD c...

Newbie

Hi!   As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've ...

sdeez9

Newbie

2318 Views

4 replies

0 likes

  • 2318 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Closing instantly

Hi guys, I've had this issue for a month or so and have just completely formatted and started from scratch with my phone. Every time i launch spotify it opens, logs in, displays the main outline of the app (list icon top left and black background) th...

Casual Listener

Hi guys,    I've had this issue for a month or so and have just completely formatted and started from scratch with my phone.    Every time i launch spotify it opens, logs...

terese-nilsson

Newbie

1571 Views

5 replies

0 likes

  • 1571 Views
  • 5 replies
  • 0 likes

Solved!! Downloaded offline songs aren't playing

Hey there, I can't play my downloaded offline songs. I downloaded the whole playlist, the green arrow is next to the playlist, and Spotify is in offline mode. But even then, whenever I'm trying to play a song, it'll play for maybe 5-20 seconds before...

Regular

Hey there, I can't play my downloaded offline songs. I downloaded the whole playlist, the green arrow is next to the playlist, and Spotify is in offline mode. But even then, whenever I'm trying to pl...

ryanpeters

Newbie

16544 Views

12 replies

3 likes

  • 16544 Views
  • 12 replies
  • 3 likes

Dead air when using shuffle. Track plays, no sound.

It seems like right after the last big update it does this. I have premium so the only way I can use it is if I put on an album and play it from start to finish. If I do literally anything else it will play the first track, then it goes to the next o...

Casual Listener

It seems like right after the last big update it does this. I have premium so the only way I can use it is if I put on an album and play it from start to finish. If I do literally anything else it wi...

boxiousmaximus

Casual Listener

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Ghost spotify

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts blaring out the last song I listened to from the be...

Newbie

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts ...

Bittencourt

Spotify Star

867 Views

1 replies

0 likes

bug report
  • 867 Views
  • 1 replies
  • 0 likes

Solved!! LG G4 CANT Save to SD card at all

I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.

Regular

I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.

Shadyhere

Regular

3529 Views

11 replies

0 likes

Spotify Samsung s5 close crash
  • 3529 Views
  • 11 replies
  • 0 likes

playlist stops playing randomly

My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track. Occruance is somewhat random, can happen after a single song or after many play successfully but usually it occururs between two and five songs....

Newbie

My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track.  Occruance is somewhat random, can happen after a single song or after many play success...

alturner

Casual Listener

6199 Views

10 replies

1 likes

  • 6199 Views
  • 10 replies
  • 1 likes

Spotify Fresh Finds Playlist: Where did it go?

Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed the Fresh Finds playlist is nowhere to be found on S...

Roadie

Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed t...

Beltane575xx

Roadie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Songs play but no sound - Android, Xperia Z5

All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone or headphones as all other music apps work. I've had...

Casual Listener

All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone o...

channe

Casual Listener

2426 Views

8 replies

0 likes

no audio
no sound
silent playback
  • 2426 Views
  • 8 replies
  • 0 likes