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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Androidgerät stürzt ab

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Newbie

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Nico

Community Legend

1301 Views

1 replies

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Artist view - all saved albums are visible

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being shown. Looked around on the forum, but couldn't find...

Visitor

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being s...

268 Views

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Android phone not showing up under Devices on spotify PC despite being connected to the same wifi

Hi! I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network. I'm able to control the music on my PC from my phone through Spotify connect(?), so something must be righ...

Regular

Hi!   I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network.    I'm able to control the music o...

DanielGD5

Regular

400 Views

2 replies

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Lock screen

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

Newbie

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

243 Views

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Spotify payment

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

Newbie

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

232 Views

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Spotify tries to connect to every Google ChromeCast signal

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal. Example: When I listen to spotify on the street/near houses my music stops playing (offline mode) when I look at my phone it says it has found a Chrome C...

Newbie

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal.   Example: When I listen to spotify on the street/near houses my music stops playing (offline m...

274 Views

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spotify continues to play

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music start back playing on the speaker of my phone, it us...

Newbie

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music s...

391 Views

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Simple storage question can't find the answer

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the miscellaneous storage category(which no idea why it's ...

Casual Listener

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the mis...

jfischer7722

Casual Listener

363 Views

1 replies

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spotify is unresponsive

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is using songs that aren't downloaded. i think this is to ...

Newbie

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is usin...

332 Views

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Albums keep undownloading

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happened with all the updates surely someone there must be ...

Newbie

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happ...

528 Views

0 replies

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Får ikke bruke spotify..

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ikke for noe jeg ikke får bruke!

Newbie

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ...

306 Views

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Samsung Galaxy Note 4 bluetooth connection problem when there is an incoming call

I have samsung galaxy Note 4 with latest update of Android 5.1.1.I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting the music sound when there is an coming call on my mob...

Newbie

I have samsung galaxy Note 4 with latest update of Android 5.1.1. I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting t...

rebilith

Newbie

1002 Views

1 replies

2 likes

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Devices not showing up for external play

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver and hangs on to my work computer. I can check the lis...

Casual Listener

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver an...

Coyoteboyuk

Casual Listener

409 Views

1 replies

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App won't work when connected to wifi

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it closing and restarting by its self. It's very frust...

Visitor

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it ...

477 Views

0 replies

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close
Connection issues on app
Help me!
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On demand playback not working

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify is updated to the latest version (v4.1.0.868, as of 11/14.) A...

Casual Listener

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify ...

johndoe12

Casual Listener

1000 Views

4 replies

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involuntary shutdown

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

Visitor

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

445 Views

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Crash
shut down
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Spotify Connect and Bluesound Node

Hi, I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The Spotify app will not connect to the Bluesound or commands fro...

Newbie

Hi,   I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The S...

JBr1

Casual Listener

1245 Views

2 replies

1 likes

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Beta for Moto X Pure Edition crushes for no reason and

I'm using a Moto X Pure Edition 2015, and have been using the beta Spotify for a while. In recent versions (now it's 4.1.0.860 Beta), the app always randomly crushes for no reason. Whenever I'm offline or online, the app just suddenly crushes and mus...

Casual Listener

I'm using a Moto X Pure Edition 2015, and have been using the beta Spotify for a while. In recent versions (now it's 4.1.0.860 Beta), the app always randomly crushes for no reason. Whenever I'm offli...

mcmickeyyue

Casual Listener

569 Views

2 replies

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All my downloads disappeared

I have Spotify premium and had dozens of albums downloaded to my phone. I was in the middle of listening to one downloaded album on the subway -- possibly with an intermittent network connection -- when it stopped playing. When I looked at my phone, ...

Regular

I have Spotify premium and had dozens of albums downloaded to my phone. I was in the middle of listening to one downloaded album on the subway -- possibly with an intermittent network connection...

667 Views

0 replies

1 likes

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Problem with the playback!?

I use Spotify Premium on my Sony Xperia E. Everytime when I play a song, the song starts and one second later, the song is loud and directly afterwards, its normal again and continues flawless. I don't know whether it's up to the bad performance of m...

Newbie

I use Spotify Premium on my Sony Xperia E. Everytime when I play a song, the song starts and one second later, the song is loud and directly afterwards, its normal again and continues flawless. I don...

346 Views

0 replies

0 likes

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