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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193907 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193907 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535100 Views

78 replies

3 likes

  • 535100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438193 Views

565 replies

37 likes

Account
Free
  • 438193 Views
  • 565 replies
  • 37 likes

Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

Newbie

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...

Taylor

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

Casual Listener

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...

cobol74

Casual Listener

7369 Views

6 replies

0 likes

  • 7369 Views
  • 6 replies
  • 0 likes

Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

Newbie

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Casual Listener

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...

tonyforshage

Newbie

16257 Views

8 replies

0 likes

  • 16257 Views
  • 8 replies
  • 0 likes

Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

Newbie

Hi,   I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

Regular

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...

froomepong

Regular

1975 Views

13 replies

0 likes

Local files for Spotify Mobile
  • 1975 Views
  • 13 replies
  • 0 likes

Spotify will not play in my car

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...

Casual Listener

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...

kbrooksc

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Songs not playable on Samsung Galaxy S5 Neo

Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...

Newbie

Hello everyone,   got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

issue: unsaving song from lockscreen doesn't work

Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...

Visitor

Device:  Oneplus Two Operating System Version:  Android 5.1.1 / OxygenOS 2.2.0 Spotify Version:  4.7.0.878 Description:  When in lockscreen you can save and unsave songs. S...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

volume fading during whole song

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!

Newbie

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+.  it is pretty annoying.  Any help?  Thanks!

355 Views

0 replies

3 likes

  • 355 Views
  • 0 replies
  • 3 likes

Solved!! Spotify don't save offline Music at SD-Card

Hay,i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at my internal storage. I have a sdcard with 5,7GB free space. At ...

Casual Listener

Hay, i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment.   But it every time i download my playlists, it saves my music at m...

MaximH

Casual Listener

1061 Views

4 replies

0 likes

  • 1061 Views
  • 4 replies
  • 0 likes

Solved!! How to use Spotify with 2 different Facebook accounts

Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?

Casual Listener

Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?

onedestiny

Casual Listener

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Entire library is missing

I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a feature that I can't even use.

Casual Listener

I have premium simply because of the offline feature but this is the second time my entire library has been deleted. The only songs there are songs I added from discover weekly. I refuse to pay for a...

535 Views

0 replies

0 likes

Android
library malfunction
  • 535 Views
  • 0 replies
  • 0 likes

Spotify is being extremely glitchy lately.

Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 time in 20 minute or it can be the entire day without ...

Newbie

Alright so starting about 2 weeks ago spotify started just pausing the music often enough that it became an annoyence. It happens with/without earphones and/or bluetooth speakers. It can happen 5 tim...

ElusiveHalcyon

Gig Goer

2896 Views

1 replies

1 likes

album art
Android
Premium user
random pausing
  • 2896 Views
  • 1 replies
  • 1 likes

Solved!! Songs say they're playing but there's no sound?

I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone plays non-spotify sounds. I only have spotify for mob...

Casual Listener

I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone pl...

K_Ivanov

Newbie

9487 Views

11 replies

0 likes

  • 9487 Views
  • 11 replies
  • 0 likes

Connecting to a device

Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.

Newbie

Twice my phone has randomly connected to someone else's device and I want to know how to prevent this. The other device is someone I don't even know. It's almost as if my Spotify is being hijacked.

Bittencourt

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Download over cellular option has gone - help please!

My phone keeps downloading saved playlists over my data.The option to turn this off has disappeared on the settings list on the side.Any idea how to solve this? Cheers.

Newbie

My phone keeps downloading saved playlists over my data. The option to turn this off has disappeared on the settings list on the side. Any idea how to solve this?   Cheers.

Eddidaz

Casual Listener

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Downloaded tracks disappear

This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared.The first time it happened, only a few albums disappeared, but this morning, all ...

Casual Listener

This happened for the second time today: Almost all of my downloaded tracks weren't available offline anymore. And no, I didn't "undownload" them, they just disappeared. The first time it happened, ...

woodandrew90

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Chromecast

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "Next From" list. Is there any solution to this prob...

Newbie

I love the Chromecast support of Spotify but there is one little thing that i don't like about it. When i'm streaming my music to my Chromecast Audio i can't remove any of the upcoming songs in the "...

MaryS

Roadie

715 Views

1 replies

0 likes

Android
Chromecast Android
chromecast audio
Next Song
next up
  • 715 Views
  • 1 replies
  • 0 likes

Merging Offline playlists. Re-downloading?

Hello,I recently saved two playlists to my Android phone. After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega-playlist. However, it seems to be "downloading" these songs int...

Newbie

Hello, I recently saved two playlists to my Android phone.   After I completed downloading, I deliberately merged Playlist A (new music) into Playlist B (from my local files) to make a Mega...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes