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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209870 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209870 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559691 Views

78 replies

3 likes

  • 559691 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462347 Views

575 replies

39 likes

Account
Free
  • 462347 Views
  • 575 replies
  • 39 likes

Local files unavailable on phone

Hi, I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find. Yesterday my finger unfortunately slipped on my screen and unchecked the offline button on one of my playlist which had a lot of...

Newbie

Hi,   I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find.   Yesterday my finger unfortunately slipped on my screen...

553 Views

0 replies

0 likes

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Ford Sync, Spotify and Samsung S6

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved.2014-2015 Ford Fiesta.Anyone know of anything to help?

Newbie

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved. 2014-2015 Ford Fiesta. Anyon...

435 Views

0 replies

0 likes

Ford SYNC
Samsung S6
Spotify
  • 435 Views
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Solved!! No sound while songs are playing (samsung tablet SMT110)

Hi, I'm using spotify on a samsung tablet (SMT110) for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few songs (3/4). It looks like the sound isn't working anymore after pl...

Casual Listener

  Hi, I'm using spotify on a samsung tablet (SMT110)  for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few so...

Bittencourt

Spotify Star

1508 Views

3 replies

0 likes

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  • 3 replies
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Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

295 Views

0 replies

0 likes

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Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

298 Views

0 replies

0 likes

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  • 0 likes

Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

songs skip continuously

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial and going to cancel .Searched all forums. Help!

Newbie

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial ...

Rickregs79

Newbie

445 Views

1 replies

0 likes

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  • 1 replies
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Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

350 Views

0 replies

0 likes

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Solved!! Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open. I hit the icon, the screen goes black for a split second and then right back to my home screen. Any suggestions short of wiping my phone, reinstalling and praying it works? Th...

Newbie

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions ...

woodandrew90

Roadie

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

266 Views

0 replies

0 likes

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Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

416 Views

0 replies

1 likes

  • 416 Views
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Songs not downloading to android device when connecting to WIFI

Trying to download songs to my android HTC 1. when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing happens. the songs do not download. Is there anyone that ca...

Casual Listener

Trying to download songs to my android HTC 1.  when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing ha...

jmattox36

Casual Listener

536 Views

3 replies

0 likes

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  • 3 replies
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Error on listening online

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

Casual Listener

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

banchero123

Casual Listener

582 Views

4 replies

0 likes

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  • 4 replies
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NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Bittencourt

Spotify Star

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Spotify issues on Android

Hello Everyone!. For start, sorry for my English, Is a little hard for my to write so I going to do the best. My friend have a Samsung galaxy grand 2. The problem start when her Spotify change a song automatically to the next. This next song start wi...

Newbie

Hello Everyone!.   For start, sorry for my English, Is a little hard for my to write so I going to do the best.   My friend have a Samsung galaxy grand 2. The problem start when her &nb...

Bittencourt

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

App wont start, aften i did cancel My premium

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytimeAnd i cant delete All data from Spotify, i has 257mb of unwanted data stored on My SD card,All of this because...

Newbie

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytime And i cant delete All data from Spotify, i has 257mb of...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Spotify on Philips PUK7100 smart TV

Hello, I've bought a Philips PUK7100/12 smart tv.Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device.When will there an app? Kind regards, Jhov

Newbie

Hello,   I've bought a Philips PUK7100/12 smart tv. Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device. When will there&nbs...

533 Views

0 replies

1 likes

  • 533 Views
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Solved!! [PSA] Do not post in this forum if using the beta

All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...

Community Legend

All,   Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...

user-removed

Not applicable

4599 Views

13 replies

1 likes

Android
Beta
test
  • 4599 Views
  • 13 replies
  • 1 likes

Problem with account

I am premium, but my spotify appears as the free version. Help me please.

Newbie

I am premium, but my spotify appears as the free version. Help me please.

Daniel1213

Newbie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes