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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397307 Views

547 replies

35 likes

Account
Free
  • 397307 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

  • 8496 Views
  • 0 replies
  • 7 likes

playlists don't play continuously

I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and resaved the app, downloaded the music, everything. I...

Casual Listener

I have premium and playlists won't play continuously. They stop between each track on any settings. I've logged out and in many times and once it started working and stopped again. I've deleted and r...

amansheffer

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Spotify should have sdcard transfer

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card.I tried to full my external storage and re-install spotify but it didn't work out so...

Newbie

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card. I tried to full my external s...

mobi3006

Regular

773 Views

3 replies

1 likes

  • 773 Views
  • 3 replies
  • 1 likes

Updated 14th feb - Now spotify won't open - android

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium account through vodafone. Anyone else having this p...

Newbie

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium ...

496 Views

0 replies

0 likes

Update
wont load
  • 496 Views
  • 0 replies
  • 0 likes

Spotify account does not work on phone (neither Android nor iPhone)

Hi everybody, I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see my playlists, if I press the "Shuffle" button nothing happens...

Newbie

Hi everybody,   I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see m...

Nico

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Guardar la música descargada en memoria Sd

Hola:No me es posible guardar la música descargada de Spotify en la tarjeta SD.Teléfono BQ Aquaris E6, Android Kit-Kat.Ya he hecho:Rootear teléfono, instalear sd fix, poner en teléfono disco de escritura predeterminada: SD.He seguido indicaciones de ...

Newbie

Hola: No me es posible guardar la música descargada de Spotify en la tarjeta SD. Teléfono BQ Aquaris E6, Android Kit-Kat. Ya he hecho: Rootear teléfono, instalear sd fix, poner en teléfono disco ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Local files only partially syncing to android phone/tablet

hiI have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get the message "waiting to download". One device does h...

Casual Listener

hi I have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get...

jonasherdegen

Community Legend

828 Views

4 replies

0 likes

local files not syncing
  • 828 Views
  • 4 replies
  • 0 likes

Solved!! Lost play lists

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

Visitor

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

jonasherdegen

Community Legend

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Free Account Stops Playing Randomly

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sound restored. I've tried turning off various feature...

Regular

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sou...

borealsounds

Regular

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

play store the app doesn't download

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just cancel the subscription.

Newbie

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just can...

Bittencourt

Spotify Star

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

language filter for playlists?

does spotify has a function that limits the languages of songs playing? for example sometimes playlists has songs in more than 1 language, language A, B and C.is it possible to only play language A in shuffle mode?

Newbie

does spotify has a function that limits the languages of songs playing?   for example sometimes playlists has songs in more than 1 language, language A, B and C. is it possible to only p...

jonasherdegen

Community Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Solved!! Cannot skip tracks with bluetooth Beats Powerbeats2 and Huawei Y550

Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...

Music Fan

Hello i bought Beats by Dre Powerbeats 2 Wireless   - bluetooth hedphones   I own Huawei Y550 Android phone   pressing twice the button on my bluetooth headphones should skip to ...

Sahiln

Newbie

41297 Views

8 replies

0 likes

  • 41297 Views
  • 8 replies
  • 0 likes

Playstation 4 premium not carrying over to andriod device

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only freeHas anyone else had this sort of problem and if so please ...

Newbie

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only free Has...

kbrooksc

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

"My Music" keeps having random rap tracks placed in it

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. Anyone know why it's doing this or how to stop it? I...

Newbie

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. A...

kbrooksc

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! All my Music disappeared

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I tried logging in and out again nothing :(.Please hel...

Newbie

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I t...

kbrooksc

Community Legend

806 Views

1 replies

0 likes

Android 5.0.2
Music disappearing
Premium
Sony
  • 806 Views
  • 1 replies
  • 0 likes

Spotify randomly pauses music and active the voice control in iPhone 6

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Regular

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Broncasrafa

Regular

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Android Offline Devices Troubleshooting

Hello there i have the following problem.I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The problem is, that all the songs from my Note 4 are be...

Casual Listener

Hello there i have the following problem. I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Problemas con cuesta premium

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta premium. Podrían darle solución alguna, espero su pront...

Newbie

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta prem...

OviiiOne

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Solved!! Music stopped playing and can't continue it

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Can someone help me, please?No PremiumLG G4c

Visitor

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Ca...

Bittencourt

Spotify Star

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

Browser is gone

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or what i can do to get this feature back? If this cont...

Casual Listener

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or w...

Bittencourt

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify on Froyo gone?

Hello, Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results. I'm running spotify 0.6.5.183 (I tried upgradig to 0.6.6.270 and downgrading to 0.6.4.47 with no success) -...

Newbie

Hello,   Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results.  I'm running spotify 0.6.5.183 (I tried up...

driveflanger

Community Legend

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes