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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375409 Views

541 replies

34 likes

Account
Free
  • 375409 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7524 Views

0 replies

7 likes

  • 7524 Views
  • 0 replies
  • 7 likes

Local files only partially syncing to android phone/tablet

hiI have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get the message "waiting to download". One device does h...

Casual Listener

hi I have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get...

jonasherdegen

Community Legend

797 Views

4 replies

0 likes

local files not syncing
  • 797 Views
  • 4 replies
  • 0 likes

Solved!! Lost play lists

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

Visitor

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

jonasherdegen

Community Legend

990 Views

3 replies

0 likes

  • 990 Views
  • 3 replies
  • 0 likes

Free Account Stops Playing Randomly

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sound restored. I've tried turning off various feature...

Regular

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sou...

borealsounds

Regular

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

play store the app doesn't download

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just cancel the subscription.

Newbie

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just can...

Bittencourt

Spotify Star

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

language filter for playlists?

does spotify has a function that limits the languages of songs playing? for example sometimes playlists has songs in more than 1 language, language A, B and C.is it possible to only play language A in shuffle mode?

Newbie

does spotify has a function that limits the languages of songs playing?   for example sometimes playlists has songs in more than 1 language, language A, B and C. is it possible to only p...

jonasherdegen

Community Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Solved!! Cannot skip tracks with bluetooth Beats Powerbeats2 and Huawei Y550

Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...

Music Fan

Hello i bought Beats by Dre Powerbeats 2 Wireless   - bluetooth hedphones   I own Huawei Y550 Android phone   pressing twice the button on my bluetooth headphones should skip to ...

Sahiln

Newbie

40971 Views

8 replies

0 likes

  • 40971 Views
  • 8 replies
  • 0 likes

Playstation 4 premium not carrying over to andriod device

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only freeHas anyone else had this sort of problem and if so please ...

Newbie

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only free Has...

kbrooksc

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

"My Music" keeps having random rap tracks placed in it

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. Anyone know why it's doing this or how to stop it? I...

Newbie

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. A...

kbrooksc

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Solved!! All my Music disappeared

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I tried logging in and out again nothing :(.Please hel...

Newbie

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I t...

kbrooksc

Community Legend

772 Views

1 replies

0 likes

Android 5.0.2
Music disappearing
Premium
Sony
  • 772 Views
  • 1 replies
  • 0 likes

Spotify randomly pauses music and active the voice control in iPhone 6

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Regular

The app played in iPhone 6 pauses music and active the voice control autommatic. How can I solve this problem in my device?

Broncasrafa

Regular

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

Android Offline Devices Troubleshooting

Hello there i have the following problem.I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The problem is, that all the songs from my Note 4 are be...

Casual Listener

Hello there i have the following problem. I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Problemas con cuesta premium

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta premium. Podrían darle solución alguna, espero su pront...

Newbie

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta prem...

OviiiOne

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Music stopped playing and can't continue it

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Can someone help me, please?No PremiumLG G4c

Visitor

Hey, I opened Spotify to listen to music during the night. I fell asleep and now it stopped and won't let me play more music because the app thinks, I have no wifi activated, which I clearly have. Ca...

Bittencourt

Spotify Star

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Browser is gone

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or what i can do to get this feature back? If this cont...

Casual Listener

Ive been a subscriber for almost a year and have always enjoyed the "browse" feature to find new songs. In the last 2 weeks that option simply isnt where it has always been. Does anyone know why or w...

Bittencourt

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Spotify on Froyo gone?

Hello, Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results. I'm running spotify 0.6.5.183 (I tried upgradig to 0.6.6.270 and downgrading to 0.6.4.47 with no success) -...

Newbie

Hello,   Am running spotify (permium) on an old phone: Android 2.2.3 (froyo) -- and the search function just today started returning no results.  I'm running spotify 0.6.5.183 (I tried up...

driveflanger

Community Legend

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

porque no puedo explorar en spotify teniendo aún el premium?

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Newbie

Me podrían ayudar a saber porque no puedo explorar en spotify teniendo el sistema premium? Gracias

Bittencourt

Spotify Star

1718 Views

1 replies

0 likes

  • 1718 Views
  • 1 replies
  • 0 likes

Any good reasons why I should continue my premium subscription?

So I am looking for some reason to continue to order my spotify premium subscription. Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can't use internet connection. Our company has mandatory encryp...

Newbie

So I am looking for some reason to continue to order my spotify premium subscription.   Problem for me is that I don't get the anything for my money. I travel 200 days a year so normally I can...

navaira

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Search for offline content...

How can I search for and see only offline content that is on my Android phone? []sRoger

Music Fan

  How can I search for and  see only offline content that is on my Android phone?   []s Roger

user-removed

Not applicable

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Push notifications

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I remembered I did, all push notifications were off. So...

Casual Listener

I have a 0 tolerance policy for push notifications on my android apps. This morning I got up and found that I was pushed a notification to give spotify as a gift. I checked my preferences and as I re...

Gerald_Tan

Casual Listener

1256 Views

5 replies

3 likes

  • 1256 Views
  • 5 replies
  • 3 likes

Chromecast does not work since v4.5.9.820

Hi, Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s). I can see the devices in "Settings" -> "Connect to a device" and when I click on the device the Sp...

Music Fan

Hi,   Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s).   I can see the devices in "Set...

JonasL

Music Fan

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes