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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375737 Views

541 replies

34 likes

Account
Free
  • 375737 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

Mensaje entrante baja el volumen

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

Regular

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

fcoasl

Newbie

42734 Views

3 replies

0 likes

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  • 3 replies
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Spotify randomly plays when phone is locked

Hi For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was listening to. Usually the song will begin playing when I push th...

Casual Listener

Hi   For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was list...

816 Views

0 replies

1 likes

  • 816 Views
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Problems w/ saving playlists offline

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to the Android 6.0

Newbie

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to th...

Steph_B

Roadie

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
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Can't add device even after deleting another

I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to "Offline Devices" and removed them all. I still can't do...

Newbie

I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to ...

315 Views

0 replies

0 likes

  • 315 Views
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Equlizer on android not work

When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4

Newbie

When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4

312 Views

0 replies

1 likes

  • 312 Views
  • 0 replies
  • 1 likes

Search Function Broken on Android

The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, something went wrong, try again?" I have tried this in fu...

Newbie

The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, someth...

Touelmeris

Music Fan

1900 Views

3 replies

1 likes

Search
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  • 3 replies
  • 1 likes

Oops something went wrong.

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even find new songs. I've tried on 2 different devices, r...

Casual Listener

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even f...

Touelmeris

Music Fan

2418 Views

3 replies

0 likes

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  • 3 replies
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Spotify closes itself at random intevals Samsung S5+

See title. I had this problem a few months ago but an update and a reinstall of the Spotify app made sure the app would not close anymore at random intervals.I updated my phone to Android version 5.0.2 last saturday and since that update the problem ...

Music Fan

See title. I had this problem a few months ago but an update and a reinstall of the Spotify app made sure the app would not close anymore at random intervals. I updated my phone to Android version 5...

Ayur

Music Fan

538 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify buttons dosent appear on samsung s5's s-view screen

Hello!Just bought a new s-view case for my phone, and notived thar the spotify buttons dosent always show up. Have tried to uninstall spotify and reset phone, pluss SD card, sometimes it works but the buttons dissapear after a while. Anyone got any t...

Casual Listener

Hello! Just bought a new s-view case for my phone, and notived thar the spotify buttons dosent always show up. Have tried to uninstall spotify and reset phone, pluss SD card, sometimes it work...

r2b2

Casual Listener

5107 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

would like to recover radio

Hi. How´s it going.My problem is that I was listening to a radio based on a song I liked a lot.I pressed the thumb up button or the thumb down after a song I liked or didn´t like to improve the radio.Now the improved radio is a complete piece of...Ho...

Newbie

Hi. How´s it going. My problem is that I was listening to a radio based on a song I liked a lot. I pressed the thumb up button or the thumb down after a song I liked or didn´t like to imp...

279 Views

0 replies

0 likes

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Facebook sharing function on Gingerbread!

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo rarely. its weird at the same time isnt.. I know that pro...

Newbie

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo r...

595 Views

0 replies

0 likes

Android
Facebook
gingerbread
Issues
sharing
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While offline, Android player wont show playlists

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only. Yesterday while in my car, I had stopped spotify, restarted it. After i...

Casual Listener

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only.  Yesterday whil...

294 Views

0 replies

0 likes

  • 294 Views
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SpotifyS from base

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me?Greetz

Newbie

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me? Greetz

Steph_B

Roadie

302 Views

1 replies

0 likes

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[Android][Connect] Problem with Spotify App and sync

There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then when those songs finish playing, it queues up THOSE EXACT SAME SONGS. This is not me overeggagerating and saying "I'm s...

Regular

            There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then w...

429 Views

0 replies

0 likes

Android
Connect
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Muic content

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost asking me to resign up again . Any suggestions woul...

Newbie

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost ...

Steph_B

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
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organizing playlists

Hello,probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy S6 mobile and ipad tablet, I don't manage to move playlis...

Regular

Hello, probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy...

Steph_B

Roadie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Bluetooth headphone controls

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify. The manual says my bluetooth transmitter needs to support AVRCP, and I'm tryin...

Regular

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify.  The manual says my bl...

Steph_B

Roadie

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Songs starting without eq

When i play a song on spotify it starts for a split second without eq and on max volume, known issue?Samsung s4 active

Newbie

When i play a song on spotify it starts for a split second without eq and on max volume, known issue? Samsung s4 active

323 Views

0 replies

0 likes

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Unable To Search

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else I can do

Newbie

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else...

Steph_B

Roadie

512 Views

1 replies

0 likes

Search
  • 512 Views
  • 1 replies
  • 0 likes

EQ Malfunction on android app

I am expierncing a issue with the Spotify app on android my system is configured as follows Device: ONE Plus: OneAndroid Version: 5.1.1Spotify App version:4.4.0.1008 all internal and external EQ's are turned offvolume leveling has been turned offissu...

Newbie

I am expierncing a issue with the Spotify app on android my system is configured as follows   Device: ONE Plus: One Android Version: 5.1.1 Spotify App version:4.4.0.1008   all interna...

Steph_B

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes