Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209663 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209663 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559172 Views

78 replies

3 likes

  • 559172 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462076 Views

575 replies

39 likes

Account
Free
  • 462076 Views
  • 575 replies
  • 39 likes

Solved!! Start Spotify Connect on AVR: volume?

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do not know at what level is the volume. Is it a bug or...

Community Legend

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do n...

user-removed

Not applicable

6393 Views

20 replies

12 likes

  • 6393 Views
  • 20 replies
  • 12 likes

7 day free trial of premium

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I have free but would like to try the 7 day trial bef...

Newbie

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I ...

spicycowman

Regular

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Spotify Connect never finds other devices

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinstalling and restarting on all devices but it still d...

Casual Listener

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinst...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Solved!! Search Bar bug Spotify crashes

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" force spotify to crash. It doens't happen with "lo"...

Newbie

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" ...

Bittencourt

Spotify Star

3757 Views

1 replies

0 likes

  • 3757 Views
  • 1 replies
  • 0 likes

I have a premium subscription by my app doesn't show premium even though it recognises my subscripti

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my settings in the app it shows a premium subscription b...

Newbie

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my se...

charlottekthoma

Newbie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

No notification bar controls

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible.I tried reinstall spotify and notification tick is okey.. Sorry for bad english. Version: 4.5.0.820

Newbie

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible. I tried reinstall spotify and notification tick is okey.. Sorry for bad...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Premium free one week

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Newbie

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Bittencourt

Spotify Star

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't play continuously

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go to the next song. I have to turn on the screen again...

Music Fan

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go t...

Bittencourt

Spotify Star

5997 Views

3 replies

1 likes

  • 5997 Views
  • 3 replies
  • 1 likes

Songs Skipping with Chromecast Audio

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next song until eventually I get some song playing... I...

Visitor

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next...

user-removed

Not applicable

1849 Views

6 replies

1 likes

  • 1849 Views
  • 6 replies
  • 1 likes

Solved!! Spotify Unlimited

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOUT using data? I do not have unlimited data, so I ne...

Newbie

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOU...

navaira

Roadie

970 Views

2 replies

0 likes

  • 970 Views
  • 2 replies
  • 0 likes

Songs Mute on my Tablet

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i either rewind the song, or until i shut off my table...

Visitor

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i e...

Stodadio

Regular

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Spotify Video Issues

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened.Im using the latest version of Spotify, and on a Nexus 6I sc...

Newbie

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened. Im us...

534 Views

0 replies

0 likes

Videos
  • 534 Views
  • 0 replies
  • 0 likes

Spotify Offline

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on "Cellullar Data" there two. Now works. In short, having "...

Newbie

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on ...

526 Views

0 replies

0 likes

Offline Access
  • 526 Views
  • 0 replies
  • 0 likes

Missing the option to sort by Artist on my Songs folder

Hello, I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is missing, even though it is said to be there here.I tried reinstalling...

Newbie

Hello,   I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is miss...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Can't Resume Playing or Mono Sound with My Fort Touch 3.8 and Bluetooth Stereo Connection

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4). I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo. It will start playing if I use the controls in the spotify app. Car...

Newbie

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4).  I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo.  It w...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

Regular

I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...

Renzous

Newbie

7359 Views

19 replies

3 likes

android wear
  • 7359 Views
  • 19 replies
  • 3 likes

offline playlists don't save on sd card (htc m8)

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too.Thanks for help

Casual Listener

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too. Thanks for help 😊👌

timmyboy

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

import playlist

how can I import a playlist from a friend ?I am using a Samsung s6

Casual Listener

how can I import a playlist from a friend ?I am using a Samsung s6

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Solved!! Occasionally, songs end too early

Hi everyone, I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skipping to the next one before they have ended (mostly, the las...

Casual Listener

Hi everyone,   I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skip...

JeroenRood

Casual Listener

4972 Views

4 replies

1 likes

  • 4972 Views
  • 4 replies
  • 1 likes

App not functioning

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still won't work. Please help

Newbie

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still ...

Bittencourt

Spotify Star

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes