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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840054 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840054 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Playlists just repeat one song non-stop

I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?

  • Casual Listener
  • I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?
  • Amarro
  • Community Legend
  • 395 Views
  • 4 replies
  • 0 likes
  • 395 Views
  • 4 replies
  • 0 likes

How does WiFi syncing work? (Ad hoc vs. Internet Connection)

Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to the router, and then to my phone without ever actually "touch...

  • Newbie
  • Hi all,   I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to t...
  • MattSuda
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Spotify stops playing music

Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone.I can play them, but when the track is ending the playlist stops.In older Version i havent got this problem - I was able to play tracks from t...

  • Newbie
  • Hey,    i have a problem with my spotify app.  I am syncing some tracks from my Desktop PC via WIFI to my Phone. I can play them, but when the track is ending the playlist stops. ...
  • 110 Views
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  • 110 Views
  • 0 replies
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My new Z2

Every time i try to start up spotify on my Z2 it says that it is forced to close. How do I get past this?

  • Newbie
  • Every time i try to start up spotify on my Z2 it says that it is forced to close.  How do I get past this?
  • Daniel
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Not Receiving Email confirmation to reset my Premium Spotify account

I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. Someone PLEASE help!?!!?!

  • Newbie
  • I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. So...
  • Daniel
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Playlists not appearing on tablet

I created 13 playlists using Spotify Premium on my laptop. When I log in using my Acer Iconia tablet only 10 lists appear. Why is this? Can't believe it's a space problem as the Acer is new and I've put nothing else on it.

  • Casual Listener
  • I created 13 playlists using Spotify Premium on my laptop.  When I log in using my Acer Iconia tablet only 10 lists appear.  Why is this?  Can't believe it's a space problem as the Ace...
  • victim311
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

spotify stockt bei Hörbuch

Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett.Gibt es eine Möglichkeit diese zu reparieren?

  • Newbie
  • Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett. Gibt es eine Möglichkeit diese zu reparieren?
  • 169 Views
  • 0 replies
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  • 169 Views
  • 0 replies
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songs not showing in playlists

I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing.Is it a posebillity that they have limited the amount of tracks that can be...

  • Gig Goer
  • I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing. Is it a posebillity ...
  • hatsjer
  • Gig Goer
  • 292 Views
  • 3 replies
  • 0 likes
  • 292 Views
  • 3 replies
  • 0 likes

Problems with spotify connect

I am trying to listen music in my android device, but it's impossible to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2" and I answer "listen music here" but the message appear again. ...

  • Newbie
  • I am trying to listen music in my android device, but it's impossible  to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2"  ...
  • Daniel
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Nexus 6 Spotify widget missing

Since i bought my Nexus 6 a few days ago I don't have a widget for Spotify anymore. Anyone the same problem?

  • Visitor
  • Since i bought my Nexus 6 a few days ago I don't have a widget for Spotify anymore. Anyone the same problem? 
  • Daniel
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Spotify queue glitch?

Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue.Does someone know how to fix this problem its a big buzz kill...( sorry for bad english)

  • Casual Listener
  • Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue. Does someone know how to fix this problem its a big buzz kill.....
  • kingshadylp
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 545 Views
  • 2 replies
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Solved!! Activate Crossfade option

Hi ! I´m just testing the premium option on my tablet. I can´t activate the crossfade since Connect option is activated. How can I change it. Crossfade option is really more interesting for me than Connect one. Thanks in advance !

  • Casual Listener
  • Hi !   I´m just testing the premium option on my tablet. I can´t activate the crossfade since Connect option is activated. How can I change it. Crossfade option is really more interesting for ...
  • Amarro
  • Community Legend
  • 1196 Views
  • 6 replies
  • 0 likes
  • 1196 Views
  • 6 replies
  • 0 likes

Samsung tab2 10.1

Hi!I have a samsung tab2 10.1 and when i try to install spotify it says that it is incompatible, and I can only find spotify by going through my browser. I can't find it on google play. Should have bought an iPad... Anyways I'm very great full for an...

  • Newbie
  • Hi! I have a samsung tab2 10.1 and when i try to install spotify it says that it is incompatible, and I can only find spotify by going through my browser. I can't find it on google play. Should have...
  • Daniel
  • Community Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Spotify not working on my Android. Please help?

I am paying for Spotify Premium. I haven't been able to access the app on my phone for almost a month! It's saying 'Unfortunately Spotify has stopped' Any time I try to sign in. I have reinstalled the app and still isn't working, I am one very unhapp...

  • Casual Listener
  • I am paying for Spotify Premium. I haven't been able to access the app on my phone for almost a month! It's saying 'Unfortunately Spotify has stopped' Any time I try to sign in. I have reinstalled th...
  • Daniel
  • Community Legend
  • 1665 Views
  • 3 replies
  • 2 likes
  • 1665 Views
  • 3 replies
  • 2 likes

Device management gone ???

Spotify found something new to disappoint premium users.The device management (to manage which files to have off line) is gone without a warning. PS: When I play a song from my Walkman, the PC version shows what the walkman is playing.So the connecti...

  • Roadie
  • Spotify found something new to disappoint premium users. The device management (to manage which files to have off line) is gone without a warning.   PS: When I play a song from my Walkma...
  • WilliamOffline
  • Roadie
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Solved!! persistant dropped playback

As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would have to rebuild every list..wish can "backup" list....

  • Music Fan
  • As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would ...
  • MattSuda
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

friend messages

Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.

  • Roadie
  • Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.
  • TheItGyrl
  • Casual Listener
  • 359 Views
  • 2 replies
  • 1 likes
  • 359 Views
  • 2 replies
  • 1 likes

Can't swipe left... Now the **bleep**'s hitting the fan

Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants.But now. Now I am REALLY unhappy. In swedish - since you are swedish - VAD I HELA HELVETE SYSSLAR NI ME...

  • Music Fan
  • Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants. But now. Now I am REALLY unhappy. In swedish - s...
  • Skagerström
  • Music Fan
  • 1019 Views
  • 5 replies
  • 3 likes
  • 1019 Views
  • 5 replies
  • 3 likes

Student Discount

So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was because my Facebook didn't have my student email, but I...

  • Newbie
  • So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was beca...
  • Taylor
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

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