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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396749 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

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Muic content

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost asking me to resign up again . Any suggestions woul...

Newbie

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost ...

Steph_B

Roadie

364 Views

1 replies

0 likes

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organizing playlists

Hello,probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy S6 mobile and ipad tablet, I don't manage to move playlis...

Regular

Hello, probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy...

Steph_B

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
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Bluetooth headphone controls

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify. The manual says my bluetooth transmitter needs to support AVRCP, and I'm tryin...

Regular

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify.  The manual says my bl...

Steph_B

Roadie

669 Views

1 replies

0 likes

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  • 1 replies
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Songs starting without eq

When i play a song on spotify it starts for a split second without eq and on max volume, known issue?Samsung s4 active

Newbie

When i play a song on spotify it starts for a split second without eq and on max volume, known issue? Samsung s4 active

342 Views

0 replies

0 likes

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Unable To Search

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else I can do

Newbie

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else...

Steph_B

Roadie

533 Views

1 replies

0 likes

Search
  • 533 Views
  • 1 replies
  • 0 likes

EQ Malfunction on android app

I am expierncing a issue with the Spotify app on android my system is configured as follows Device: ONE Plus: OneAndroid Version: 5.1.1Spotify App version:4.4.0.1008 all internal and external EQ's are turned offvolume leveling has been turned offissu...

Newbie

I am expierncing a issue with the Spotify app on android my system is configured as follows   Device: ONE Plus: One Android Version: 5.1.1 Spotify App version:4.4.0.1008   all interna...

Steph_B

Roadie

601 Views

1 replies

0 likes

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doesn't stop

When i recieve a call musoc doesn't stop and make later can't be paused

Newbie

When i recieve a call musoc doesn't stop and make later can't be paused

Steph_B

Roadie

312 Views

1 replies

0 likes

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  • 1 replies
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Surround Sound Glitch - Nexus 5

There is a glitch with the 'Surround Sound' equlizer setting on the Nexus 5. When I enable it I'm getting a lot of background noise, which sounds like static i.e. harsh pop and crackle. This only occurs when the surround sound setting is enabled and ...

Music Fan

There is a glitch with the 'Surround Sound' equlizer setting on the Nexus 5.   When I enable it I'm getting a lot of background noise, which sounds like static i.e. harsh pop and crackle. &nb...

Steph_B

Roadie

350 Views

1 replies

0 likes

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lg g4 saying its downloaded music and it never does.

I try to download all the music on my account and it never saves anything it supposedly downloaded. It says its downloaded 140 of 1500 songs and I stop the download and none of them were saved to my phone. I have plenty of memory.

Newbie

I try to download all the music on my account and it never saves anything it supposedly downloaded. It says its downloaded 140 of 1500 songs and I stop the download and none of them were saved to my ...

Steph_B

Roadie

346 Views

1 replies

0 likes

  • 346 Views
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Offline

Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again. Then I would move the spotify folder to my sd car...

Newbie

Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again...

Steph_B

Roadie

356 Views

1 replies

0 likes

  • 356 Views
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Bluetooth Device Doesn'T Work

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Newbie

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Steph_B

Roadie

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
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Spotify stutters/pauses occasionally

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was stuttering randomly In between songs. It usually stut...

Newbie

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was st...

aodhokeady

Gig Goer

629 Views

1 replies

0 likes

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  • 1 replies
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Fix bugs for Android App

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a fact.

Newbie

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a...

James

Spotify

1463 Views

1 replies

0 likes

problem with app speed for android
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Cant login anymore

Hi all,I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make a new password but it says that I need to login with m...

Visitor

Hi all, I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make...

James

Spotify

433 Views

1 replies

0 likes

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Solved!! Playlist play mode

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Regular

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Tingapio1

Regular

4250 Views

11 replies

1 likes

Play
  • 4250 Views
  • 11 replies
  • 1 likes

Horrible Shuffle Play

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence.This is the most obvious action, and what everyone I know...

Newbie

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence. This...

djmikeystrange

Roadie

845 Views

1 replies

0 likes

Shuffle play
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Reset account

Hi, can I reset my spotify account so all my recent numbers dissapear?I already tried to delete them one by one but they come back. thanks.

Casual Listener

Hi, can I reset my spotify account so all my recent numbers dissapear? I already tried to delete them one by one but they come back.   thanks.

Jordi

Community Legend

519 Views

3 replies

0 likes

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Solved!! FEATURE REQUEST - Searchable playlists

Hey!First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account.So my userstory is: As a user I would like to be able to search my playlists via search field to be able to listen to a sp...

Newbie

Hey! First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account. So my userstory is: As a user I would like to be able to search my ...

djmikeystrange

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
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Solved!! Local files (Probably answered before)

Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way the network way? Because I want to keep some music se...

Casual Listener

Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way th...

SatansApostle89

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
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Spotify closes when I am on other apps

Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to do. I have a LG Escape 2.

Newbie

Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to d...

rloveman

Regular

664 Views

2 replies

2 likes

crashing
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