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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118197 Views

27 replies

4 likes

  • 118197 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237987 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237987 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598892 Views

79 replies

3 likes

  • 598892 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491396 Views

581 replies

42 likes

Account
Free
  • 491396 Views
  • 581 replies
  • 42 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

Newbie

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...

729 Views

0 replies

0 likes

Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting
  • 729 Views
  • 0 replies
  • 0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Casual Listener

First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...

llf_

Regular

784 Views

1 replies

0 likes

Android 5.1.1
slow
slow sync
  • 784 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

Music Fan

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

jean3601

Community Legend

5948 Views

24 replies

1 likes

  • 5948 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

Newbie

Sine this morning the app on my android tablet is missing the browse option!?

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

Roadie

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...

user-removed

Not applicable

1060 Views

2 replies

0 likes

  • 1060 Views
  • 2 replies
  • 0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

Roadie

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least).   ...

voice_of_reason

Roadie

1033 Views

1 replies

0 likes

  • 1033 Views
  • 1 replies
  • 0 likes

Not supported country

I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

Newbie

I'm trying to install Spotify Music on an Android 5 phone  in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

CrazyDude

Roadie

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Solved!! How do I get rid of the retarted scroll bar for androi app

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...

Casual Listener

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...

Thisishayden

Newbie

8145 Views

6 replies

10 likes

Android App
  • 8145 Views
  • 6 replies
  • 10 likes

ERROR :(

There is no storage space on the device . I get an error.

Newbie

There is no storage space on the device . I get an error.

kbrooksc

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Unwanted upgrade message

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn't find one. Anyone else getting this?

Gig Goer

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn...

kbrooksc

Community Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!! [Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...

Community Legend

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...

Sandy4

Newbie

94875 Views

46 replies

25 likes

  • 94875 Views
  • 46 replies
  • 25 likes

Solved!! Error: No Memrory found at start

Hi, i need some help When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after the last update . My Phone LG G4 H815

Casual Listener

Hi, i need some help   When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after ...

spagnone

Casual Listener

1812 Views

1 replies

0 likes

Android
memory
  • 1812 Views
  • 1 replies
  • 0 likes

One track from one album won't download

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the album.Tried redownloading it, nothing. The song stil...

Casual Listener

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the a...

b_spin

Casual Listener

1112 Views

1 replies

0 likes

Download error
track problem
  • 1112 Views
  • 1 replies
  • 0 likes

Offline music not downloaded anymore

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happened to me im just a little bored of spotify movil ap...

Casual Listener

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happen...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Are videos not available on Android tablets?

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

Casual Listener

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

How do I create a photo album

After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery. I proceeded to "choose file" and although I couldn't see my pix immagonna take Spit's word for it tha...

Casual Listener

 After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery.  I proceeded to "choose file" and alth...

therealterrytol

Casual Listener

1705 Views

1 replies

0 likes

Albums
create
pictures
Upload
  • 1705 Views
  • 1 replies
  • 0 likes

How can I make spotify mobile play music files I have on my phone.

I have an album or two downloaded onto my phone's micro SD card and one on or two song onto spotify itself. Is there anyway I can get spotify to play those? It can get annoying traveling back and forth between three different locations on my phone.

Casual Listener

I have an album or two downloaded onto my phone's micro SD card and one on or two song onto spotify itself. Is there anyway I can get spotify to play those? It can get annoying traveling back and for...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Spotify shuts down after 5 minutes

Hello, I have spotify premium. When i am playing songs from My Albums or so the spotify app shuts down. The app is doing this while i am connected to internet by 4G or Wifi. It is very frustrating because i need to start the app like about 10 to 20 t...

Newbie

Hello,    I have spotify premium. When i am playing songs from My Albums or so the spotify app shuts down. The app is doing this while i am connected to internet by 4G or Wifi. It is very...

kbrooksc

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Chromecast not working with android 5.1.1

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device. I have a moto g3 with android 5.1.1 and I can't see the chromecast device.both our spotifiy apps are at the same version (4.0.0.8.0.0).She is using the free ver...

Casual Listener

My girlfriend has a moto g2 with android 5.0.2 and is able to see chromecast as a device.  I have a moto g3 with android 5.1.1 and I can't  see the chromecast device. both our spotifiy ap...

Steinhoefel1

Regular

2808 Views

4 replies

1 likes

  • 2808 Views
  • 4 replies
  • 1 likes