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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194734 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194734 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536038 Views

78 replies

3 likes

  • 536038 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439576 Views

565 replies

37 likes

Account
Free
  • 439576 Views
  • 565 replies
  • 37 likes

Solved!! spotify forgets login details about once a week

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and resync my playlists. About a week later whenever I...

Gig Goer

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and...

aodhokeady

Gig Goer

1680 Views

9 replies

0 likes

  • 1680 Views
  • 9 replies
  • 0 likes

Malfunzionamento!!

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify and keep the premium ... why? ??

Casual Listener

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify ...

Steph_B

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

SPOTIFY KEEPS STOPPING

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have seen fixes for other phones but the S5 fix is not goi...

Casual Listener

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have se...

B282100

Newbie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

All music deleted after updating app

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can I prevent that from happening? Especially because ...

Regular

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

how do i cancel spotify?

I followed the instruction. Well at least i tried.i cant cancel it.But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me?I also cant find a service centre or emailadress to subscribe. Help me please.

Newbie

I followed the instruction. Well at least i tried. i cant cancel it. But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me? I also cant find a serv...

user-removed

Not applicable

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Premium not working

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me gett...

Newbie

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But...

user-removed

Not applicable

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Spotify automatically closes the instant I log in. No error message.

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app it simply disappears, as if I press the home button ...

Casual Listener

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app i...

Dav1dM

Casual Listener

1101 Views

7 replies

0 likes

  • 1101 Views
  • 7 replies
  • 0 likes

Play music from smartphone

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?

Casual Listener

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I? 

woodandrew90

Roadie

513 Views

4 replies

0 likes

  • 513 Views
  • 4 replies
  • 0 likes

re downloading music

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out. when i log back in, all of the songs had to re dow...

Newbie

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out....

woodandrew90

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

connect to D-link Music Everywhere

how can i connect my spotify to D-link Music Everywhere?when i tap connect in my spotify the device (D-link Music Everywhere) is invisiblei can't connect my android phone to Dlink, why? maybe dlink is not supported? Connecting Iphone to Dlink is poss...

Newbie

how can i connect my spotify to D-link Music Everywhere? when i tap connect in my spotify the device (D-link Music Everywhere) is invisible i can't connect my android phone to Dlink, why? maybe dli...

djzing

Newbie

1400 Views

1 replies

5 likes

  • 1400 Views
  • 1 replies
  • 5 likes

Spotify ruined my smartphone

Hi there! I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed every my process in use. The smartphone auto-rebooted by itself and since...

Newbie

Hi there!  I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed ev...

Jon_UK

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Spotify doesn't save offline music on SD card

Hello!I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has become a problem. I want to occupy the internal stora...

Newbie

Hello! I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has ...

woodandrew90

Roadie

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Does Spotify Music 4.4.0.1008 support Ford Applink?

My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?

Newbie

My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?

261 Views

0 replies

0 likes

  • 261 Views
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Cover art missing on Spotify tracks

I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my phone the art for the albums that ARE available stop...

Newbie

I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my p...

339 Views

0 replies

0 likes

  • 339 Views
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  • 0 likes

Shows, Moments, Now are not options on my device.

My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options until tonight I uninstalled and resinstalled my app h...

Newbie

My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options un...

600 Views

0 replies

0 likes

Moments
NOW
Shows
  • 600 Views
  • 0 replies
  • 0 likes

Spotify stops regularly

Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO and it maybe stopped once every ten days, but it's ...

Casual Listener

Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO ...

DasPeter

Community Legend

486 Views

3 replies

0 likes

  • 486 Views
  • 3 replies
  • 0 likes

URGENT: My Spotify doesn't go online anymore

Hi, I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do. PS! I am a Spotify premium user. Regards,André Haave

Newbie

Hi,   I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do.   PS! I am a Spotify premium user.   Regards, André Haave

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

S L O W - Samsung galaxy grand prime

The application is slow and doesnt work. What van I do? Pls help!!!!

Visitor

The application is slow and doesnt work. What van I do? Pls help!!!!

dannygreenan500

Newbie

1982 Views

2 replies

0 likes

Samsung galaxy grand prime
slow
slow sync
  • 1982 Views
  • 2 replies
  • 0 likes

Push Notification Spam

I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing. Earlier in the week and just now today I had a push notification from Spotify informing me...

Roadie

 I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing.     Earlier in th...

CH0MPA

Newbie

5879 Views

14 replies

0 likes

Marketing
promo
pushnotification
  • 5879 Views
  • 14 replies
  • 0 likes

Album Art still not downloading on Android Galaxy S6 Lolipop

Please don't tell me do uninstall/reinstall as I have done this 1000 times. Album Art shows up when it once too. I alway have a connection be it Wi-Fi or Data. Every time I play a song it may show up on one or two and then the rest are history. It NE...

Regular

Please don't tell me do uninstall/reinstall as I have done this 1000 times.  Album Art shows up when it once too.  I alway have a connection be it Wi-Fi or Data.  Every time I play a s...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes