Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209589 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209589 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559034 Views

78 replies

3 likes

  • 559034 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462004 Views

575 replies

39 likes

Account
Free
  • 462004 Views
  • 575 replies
  • 39 likes

Rearranging tracks in Spotify (premium) bugs

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it properly but it's really bugging me. I think the 'p...

Music Fan

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it ...

368 Views

0 replies

0 likes

Android
Play queue
  • 368 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens. I've cleared the cache and redownloaded all the songs but no improveme...

Regular

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens.   I've clear...

Twiggysdreads

Regular

2403 Views

17 replies

0 likes

  • 2403 Views
  • 17 replies
  • 0 likes

Spotify Sync

Hi Spotify Community, I have 1x Spotify Premium account with 2 devices linked to it.Samsung S5 and a Samsung S2tablet. I generally use my phone as it is smaller and easier but at home I could be using the tablet via Sonos. Is there away that both dev...

Newbie

Hi Spotify Community,   I have 1x Spotify Premium account with 2 devices linked to it. Samsung S5 and a Samsung S2tablet.   I generally use my phone as it is smaller and easier but at ...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

One song from artist is playing

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Casual Listener

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Winterburn7274

Casual Listener

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

samsung galaxy s3 high speed after a pause

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to play .. it plays all the missed music? I think? but like i...

Newbie

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to pla...

truckerjunk

Newbie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Most album artwork gone

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my phone is gone. It doesn't seem to matter whether th...

Newbie

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Concert

I love the feature to see concerts near me in the app. Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked? Thanks! Dave

Newbie

I love the feature to see concerts near me in the app.  Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked?  ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Désynchronisation

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Casual Listener

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Gedeon35

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Sound quality issues on Nexus in Marshmallow

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5.If I turn the EQ off its less prominent.I have the lastes Android OS and I ahve uninstalled and resinstalled Spotify numerous times.

Regular

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5. If I turn the EQ off its less prominent. I have the lastes Android OS and I ahve uninstall...

jk125

Newbie

1107 Views

4 replies

5 likes

  • 1107 Views
  • 4 replies
  • 5 likes

Android/ program/ Chromecast support

Why no Chromecast or Spotify connect support for audio/video program?

Regular

Why no Chromecast or Spotify connect support for audio/video program?

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Solved!! spotify forgets login details about once a week

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and resync my playlists. About a week later whenever I...

Gig Goer

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and...

aodhokeady

Gig Goer

1796 Views

9 replies

0 likes

  • 1796 Views
  • 9 replies
  • 0 likes

Malfunzionamento!!

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify and keep the premium ... why? ??

Casual Listener

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify ...

Steph_B

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

SPOTIFY KEEPS STOPPING

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have seen fixes for other phones but the S5 fix is not goi...

Casual Listener

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have se...

B282100

Newbie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

All music deleted after updating app

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can I prevent that from happening? Especially because ...

Regular

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

how do i cancel spotify?

I followed the instruction. Well at least i tried.i cant cancel it.But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me?I also cant find a service centre or emailadress to subscribe. Help me please.

Newbie

I followed the instruction. Well at least i tried. i cant cancel it. But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me? I also cant find a serv...

user-removed

Not applicable

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Premium not working

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me gett...

Newbie

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But...

user-removed

Not applicable

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Spotify automatically closes the instant I log in. No error message.

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app it simply disappears, as if I press the home button ...

Casual Listener

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app i...

Dav1dM

Casual Listener

1208 Views

7 replies

0 likes

  • 1208 Views
  • 7 replies
  • 0 likes

Play music from smartphone

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?

Casual Listener

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I? 

woodandrew90

Roadie

569 Views

4 replies

0 likes

  • 569 Views
  • 4 replies
  • 0 likes

re downloading music

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out. when i log back in, all of the songs had to re dow...

Newbie

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out....

woodandrew90

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes