Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194447 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535605 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439080 Views
565 replies
37 likes
Hi,i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear offline for a while, there is no re-download. As soon as...
Hi, i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear off...
Roadie
739 Views
3 replies
0 likes
Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.
Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.
Roadie
678 Views
3 replies
0 likes
As an X Google play music user I am looking for the feature "Steam Only on Wifi". This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. Any suggestion? Has anyone written any IFTTT recipes for th...
As an X Google play music user I am looking for the feature "Steam Only on Wifi". This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. An...
636 Views
0 replies
4 likes
Hey. I have a problem. I'm using this app on android. That problem: i don't see any followers (i have, my friend told me that he saw it) and i don't see users that i follow. Maybe who knows what's goin' on? Anyone?
Hey. I have a problem. I'm using this app on android. That problem: i don't see any followers (i have, my friend told me that he saw it) and i don't see users that i follow. Maybe who knows what's go...
Not applicable
310 Views
1 replies
0 likes
So I have a Moto G 3rd generation android phone running on lollipop. For some odd reason, recently, my spotify randomly deletes all my offline playlists without my permission. My offline playlists are saved on my SD card so I have to resync them ever...
So I have a Moto G 3rd generation android phone running on lollipop. For some odd reason, recently, my spotify randomly deletes all my offline playlists without my permission. My offline playlists ar...
Music Fan
709 Views
2 replies
0 likes
How can I remove the shuffle play from the app It started from default but I don't want it
How can I remove the shuffle play from the app It started from default but I don't want it
Casual Listener
770 Views
2 replies
0 likes
I had collated an extensive playlist on Spotify, unfortunately once I logged off my account, then later reconnected on my sumsung phone. All of my music and playlists had been removed. After repeated yet pointless attempts to contact support-spotify,...
I had collated an extensive playlist on Spotify, unfortunately once I logged off my account, then later reconnected on my sumsung phone. All of my music and playlists had been removed. Af...
Not applicable
419 Views
2 replies
0 likes
This is wird that Spotify dosent support the apps for Android TV when am in my living room and will lising to music. Use a Nvidia Shield TV home. Only music service some works yet is Google Play Music
This is wird that Spotify dosent support the apps for Android TV when am in my living room and will lising to music. Use a Nvidia Shield TV home. Only music service some works yet is G...
Regular
2681 Views
7 replies
7 likes
I'd like for the app to remember it until I reset it, I think this is the default behaviour for most music players.The only problem is, I couldn't find a way to consistently reproduce it yet.How to reproduce:I select a playlist, select first song to ...
I'd like for the app to remember it until I reset it, I think this is the default behaviour for most music players. The only problem is, I couldn't find a way to consistently reproduce it yet. How ...
574 Views
0 replies
0 likes
Scusate il mio spotify premium mi è stato offerto gratuitamente dalla vodafone. Un abbonamento annuale che dovrebbe scadere il 10/2016 mi sono arrivati dei messaggi dalla vodafone che mi dicono che è impossibile aggiornare il mio spotify e mantenere ...
Scusate il mio spotify premium mi è stato offerto gratuitamente dalla vodafone. Un abbonamento annuale che dovrebbe scadere il 10/2016 mi sono arrivati dei messaggi dalla vodafone che mi dicono che è...
Spotify Star
447 Views
1 replies
0 likes
Using android and upon entering the details and pressing the login button. Spotify replied that I have created account. I clicking login button not sign up button.
Using android and upon entering the details and pressing the login button. Spotify replied that I have created account. I clicking login button not sign up button.
Not applicable
446 Views
2 replies
0 likes
All other apps such as Undok or Chromecast have no issues.Spotify connects succesfully to other devices but loses correct volume control, especially after unlocking. HTC One M7. Please test and fix.
All other apps such as Undok or Chromecast have no issues. Spotify connects succesfully to other devices but loses correct volume control, especially after unlocking. HTC One M7. P...
Roadie
465 Views
3 replies
0 likes
Is it more commercials,and more stupid changes or did they fix any/all of the crap theyv done to make it lame af?song limits,commercials,artist follow unfollow problem,lay out, recommercialing me everytime i change repeatedly you know it say half and...
Is it more commercials,and more stupid changes or did they fix any/all of the crap theyv done to make it lame af?song limits,commercials,artist follow unfollow problem,lay out, recommercialing me eve...
Regular
332 Views
1 replies
0 likes
I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a couple minutes after my phone will shut down by its...
I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a ...
Casual Listener
1480 Views
3 replies
1 likes
Hello All. First time posting. I tried searching for this but was unsuccessful so please excuse me if this is a question already answered... in that case, if you can direct me to the answer, that is fine as well. New Spotify Member, using Android Not...
Hello All. First time posting. I tried searching for this but was unsuccessful so please excuse me if this is a question already answered... in that case, if you can direct me to the answ...
Casual Listener
911 Views
2 replies
0 likes
So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download them anymore. I have tried evertything from deletin...
So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download ...
Regular
1387 Views
1 replies
1 likes
I would say this issue has occurred twice since I resubscribed to spotify a month ago, under two completely different circumstances. one involving travel so I was left musicless when I needed it most. The other time being today So i look at my phone ...
I would say this issue has occurred twice since I resubscribed to spotify a month ago, under two completely different circumstances. one involving travel so I was left musicless when I needed i...
282 Views
0 replies
0 likes
hey spotify and spotify users, yesterday when I looked at my phone I saw that all of my numbers were deleted (2.475),I was downloading them again in the night and a phew minutes ago I looked again and it deleted 645 songs again.how can I solve this p...
hey spotify and spotify users, yesterday when I looked at my phone I saw that all of my numbers were deleted (2.475), I was downloading them again in the night and a phew minutes ago I look...
542 Views
0 replies
0 likes
I have a spotify account that I can sign in to with my fb info that I do not use. I would like to deactivate that account so I can connect the premium spotify account that I do use. I have already tried the recommended method but since I log in with ...
I have a spotify account that I can sign in to with my fb info that I do not use. I would like to deactivate that account so I can connect the premium spotify account that I do use. I have already tr...
240 Views
0 replies
0 likes
The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use spotify when im not at home since i have all my mu...
The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use...
233 Views
0 replies
0 likes
