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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842716 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842716 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14282 Views
  • 1 replies
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  • 14282 Views
  • 1 replies
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Two questions about the 3333 songs limit

Hi Once i downloaded 3333 songs if I delete, for example, 100 of them, would I be able to download another 100 different songs? Also, I reinstalled the app and had to download again my playlist of 500 songs to listen to it, does it mean that the tota...

  • Casual Listener
  • Hi   Once i downloaded 3333 songs if I delete, for example, 100 of them, would I be able to download another 100 different songs?   Also, I reinstalled the app and had to download again...
  • davidleenatx
  • Casual Listener
  • 222 Views
  • 2 replies
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  • 222 Views
  • 2 replies
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Spotify does not work on xperia z2?

Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my phone. I have reinstalled it as well. Is anyone els...

  • Newbie
  • Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my ...
  • p065088f
  • Newbie
  • 1789 Views
  • 2 replies
  • 1 likes
  • 1789 Views
  • 2 replies
  • 1 likes

newly followed playlists not showing up

Greetings! I started following 4 playlists from the SXSW section under the 'genre & moods' section yesterday. 24 hours later or so, none of them have shown up in my public playlist section in the mobile app. I went back to each of them and confirmed ...

  • Visitor
  • Greetings!   I started following 4 playlists from the SXSW section under the 'genre & moods' section yesterday. 24 hours later or so, none of them have shown up in my public playlist secti...
  • user-removed
  • Not applicable
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
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Can't login with mobile data connection on Galaxy S3 mini

Hello, since the 2nd last patch i can't login into spotify, however if i'm connected through wlan i can login.It tells me that i am not connected to the internet. Android vers.: 4.2.2Spotify vers.: 2.4.0.815APN is set to IPv4.Network: T-Mobile- Germa...

  • Casual Listener
  • Hello, since the 2nd last patch i can't login into spotify, however if i'm connected through wlan i can login. It tells me that i am not connected to the internet.   Android vers.: 4.2.2 Spo...
  • PARAz
  • Casual Listener
  • 443 Views
  • 4 replies
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  • 443 Views
  • 4 replies
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Spotify connect can't find my receiver

I have a marantz nr1605 receiver, and Spotify connect can't find my receiver. The receiver is connected to my Netwerk, the same as my Samsung Galaxy-smartphone. Can anybody help me?

  • Newbie
  • I have a marantz nr1605 receiver, and Spotify connect can't find my receiver. The receiver is connected to my Netwerk, the same as my Samsung Galaxy-smartphone. Can anybody help me?
  • jpollari
  • Newbie
  • 1500 Views
  • 1 replies
  • 0 likes
  • 1500 Views
  • 1 replies
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Sync Issues?

I've been having a problem syncing my local files to my Galaxy S5. I can play the song on my desktop and I can see the song in the playlist on my hpone but when I try to play it it says that the song is not available. I've tried the Available Offline...

  • Newbie
  • I've been having a problem syncing my local files to my Galaxy S5. I can play the song on my desktop and I can see the song in the playlist on my hpone but when I try to play it it says that the song...
  • MattSuda
  • Spotify Star
  • 181 Views
  • 2 replies
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  • 181 Views
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song stops playing

I have a galaxy avant and use Spotify on It. Lately, it will stop playing the song randomly. I have uninstalled and reinstalled it, but the problem kept happening. Any idea why?

  • Casual Listener
  • I have a galaxy avant and use Spotify on It. Lately, it will stop playing the song randomly. I have uninstalled and reinstalled it, but the problem kept happening. Any idea why?
  • Jordi
  • Community Legend
  • 141 Views
  • 2 replies
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  • 141 Views
  • 2 replies
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Android Widget

U was searching for Android widget of Spotify and couldn`t find it even though I found topic on this forum that there is such thing as Spotify widget on Android.

  • Gig Goer
  • U was searching for Android widget of Spotify and couldn`t find it even though I found topic on this forum that there is such thing as Spotify widget on Android.
  • KandaceHaze
  • Newbie
  • 17641 Views
  • 14 replies
  • 3 likes
  • 17641 Views
  • 14 replies
  • 3 likes

Solved!! Swipe to Advance?

Previous versions of Spotify for Android gave us the ability to swipe left to advance to the next song, or swipe right to go back/start the track over. I've noticed in the current version on my OnePlus One (ver 2.4.0.815), I'm no longer able to swipe...

  • Casual Listener
  • Previous versions of Spotify for Android gave us the ability to swipe left to advance to the next song, or swipe right to go back/start the track over.   I've noticed in the current version on...
  • Berzzz
  • Casual Listener
  • 344 Views
  • 2 replies
  • 1 likes
  • 344 Views
  • 2 replies
  • 1 likes

Automatic mobile app open!

How do I turn off the automatic Open mobile app option. If I open spotify on my desktop it automaticly opens on my phone. This is not good at all. Someone opened spotify on my desktop and it opened on my phone without my knowledge and it just used my...

  • Casual Listener
  • How do I turn off the automatic Open mobile app option.   If I open spotify on my desktop it automaticly opens on my phone. This is not good at all. Someone opened spotify on my desktop and it...
  • Daniel
  • Community Legend
  • 2352 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 2352 Views
  • 4 replies
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Salvar musica e sequencia para continuar ouvindo depois

Bom dia... Antigamente quando eu parava a musica e fechava o aplicativo, quando eu iniciava nova novamente o aplicativo já abria na ultima musica parada... Agora quando eu faço isso novamente é não está sendo mais salva a ultima execução, o que faço ...

  • Newbie
  • Bom dia... Antigamente quando eu parava a musica e fechava o aplicativo, quando eu iniciava nova novamente o aplicativo já abria na ultima musica parada... Agora quando eu faço isso novamente é não e...
  • Daniel
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Tablet as phone problem

Hi!I have an Android tablet with 6.2" screen and Spotify player is showed as Android phone player. I cant choose songs.How can I fix it?Thanks

  • Newbie
  • Hi! I have an Android tablet with 6.2" screen and Spotify player is showed as Android phone player. I cant choose songs. How can I fix it? Thanks
  • Daniel
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Save to External SD Card

Hi,I know this has been covered loads of times but I still haven't found an answer that works for me. I have an Android Tablet and I want to download my playlists to my external 32GB SD card instead of taking up the small amount of memory on the inte...

  • Music Fan
  • Hi, I know this has been covered loads of times but I still haven't found an answer that works for me.   I have an Android Tablet and I want to download my playlists to my external 32GB SD ca...
  • riccardizio
  • Newbie
  • 2209 Views
  • 18 replies
  • 0 likes
  • 2209 Views
  • 18 replies
  • 0 likes

Solved!! Can't open public playlists with Android Phone

Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlists. I.e. I go on "browse" and can see many available playlis...

  • Casual Listener
  • Hi,   I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlis...
  • David3
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
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Solved!! albums don't save

When I save an album, ik disappears a few minutes later.I have this problem for a few weekscan't pin an album anymorehelp me pleasepremium member

  • Casual Listener
  • When I save an album, ik disappears a few minutes later. I have this problem for a few weeks can't pin an album anymore help me please premium member
  • ivonneafra
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
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Solved!! Weak network connection hinders launch

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...

  • Casual Listener
  • I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...
  • Theneva
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
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Solved!! Mi tablet esta en modo aleatorio

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

  • Casual Listener
  • Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.
  • MattSuda
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync playlists between Android and Windows?

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been removed in the Windows version 1.0.2.6. So how can I now...

  • Newbie
  • Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been remov...
  • MattSuda
  • Spotify Star
  • 1024 Views
  • 1 replies
  • 0 likes
  • 1024 Views
  • 1 replies
  • 0 likes

Solved!! android Spotify playlists

Wondering why you cannot edit playlists (moving song order) on the android version of the app

  • Regular
  • Wondering why you cannot edit playlists (moving song order) on the android version of the app
  • MattSuda
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

I'm using Spotify premium free trial on moto android.Most tracks won't play offline.Same with saved

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

  • Casual Listener
  • Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
  • Daniel
  • Community Legend
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes