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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396493 Views

547 replies

35 likes

Account
Free
  • 396493 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

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Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

Newbie

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...

MichaelJerzak

Composer

462 Views

1 replies

1 likes

  • 462 Views
  • 1 replies
  • 1 likes

Random Static on Bluetooth Devices

Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth)At first I thought it was just the car's bluetooth stuff being a piece of junk, co...

Music Fan

Hello all,   So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth) At first I thought i...

travfran

Music Fan

8935 Views

2 replies

0 likes

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  • 2 replies
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No local files available on android phone

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone any ideas?

Newbie

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone 😞 any ideas?

258 Views

0 replies

0 likes

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Pago Spotify Premium Urgente

HolaHace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de creditoLuego me pidieron crear un user y contraseña, lo cual realice pero perdi las opciones del ser...

Newbie

Hola Hace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de credito Luego me pidieron crear un user y cont...

261 Views

0 replies

0 likes

  • 261 Views
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Music Skipping... Absolutely annoying!

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.

Casual Listener

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less. 

Flixx

Community Legend

665 Views

5 replies

0 likes

  • 665 Views
  • 5 replies
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Solved!! Mysterious 'other devices' connected

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I find a lot of hop hop and R&B that I never listened t...

Casual Listener

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I fi...

Bittencourt

Spotify Star

4741 Views

4 replies

0 likes

devices
Issues
Recently Played
Security
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Solved!! Feature request: Queue last.fm scrobbles in offline mode

Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles and it would be very neat if those could be queued up and submi...

Music Fan

Hi,   When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles a...

user-removed

Not applicable

1777 Views

3 replies

2 likes

  • 1777 Views
  • 3 replies
  • 2 likes

"Running" feature gone from my app

Spotify Running is one of the best features of the app.I have been using it for months, now it's gone from the app.I have uninstalled the app and reinstalleed, and it is gone from the side menu, and yet I receive, when launching the app affter instal...

Newbie

Spotify Running is one of the best features of the app. I have been using it for months, now it's gone from the app. I have uninstalled the app and reinstalleed, and it is gone from the side menu, ...

Nico

Community Legend

552 Views

1 replies

0 likes

Running gone
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Problem while listening to music

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume, the song pauses alone, instead decreasing the vol...

Casual Listener

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume...

dariuzzo92

Casual Listener

583 Views

1 replies

0 likes

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  • 1 replies
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Facebook no conecta

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

Casual Listener

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

yofedes

Newbie

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
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very very slow startup android app

I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files etc . I do believe it has to do with Spotify Severs , or loca...

Newbie

  I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files et...

kbrooksc

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
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Solved!! Sorting

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

Casual Listener

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

mrdmcneese

Casual Listener

685 Views

4 replies

0 likes

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Volume diminui

Hello guys,I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even al...

Newbie

Hello guys, I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change i...

Bittencourt

Spotify Star

2413 Views

1 replies

1 likes

  • 2413 Views
  • 1 replies
  • 1 likes

Solved!! offline music dissapears after rebooting or turning off

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried cleaning the data uninstalling turning off phone, ...

Casual Listener

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried...

user-removed

Not applicable

1101 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't Sync Local Songs to Playlists for Offline Use

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me. In short, songs from my PC will not sync to play on my phone at all. They play just fine on my P...

Casual Listener

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me.   In short, songs from my PC will not ...

xlugon77pyro

Casual Listener

3012 Views

4 replies

1 likes

Android
local files
play offline
  • 3012 Views
  • 4 replies
  • 1 likes

No Internet Connection Available Problem

Hi! I'm a free user of Spotify.I'm running on a Redmi NOTE.Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs,despite having internet connection over data or WiFi.I too, che...

Newbie

Hi! I'm a free user of Spotify. I'm running on a Redmi NOTE. Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs, de...

374 Views

0 replies

0 likes

  • 374 Views
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  • 0 likes

Gostaria de um backup para mudar de conta

Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o que eu escrevo nas atividades e não consegui exclui...

Visitor

Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o ...

776 Views

0 replies

0 likes

  • 776 Views
  • 0 replies
  • 0 likes

Paying for Spotify Premium

If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?

Newbie

If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?

OviiiOne

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Why will songs always stop after 7 seconds?

Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous times but it's not working. I even made sure all of ...

Newbie

Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous t...

Nico

Community Legend

905 Views

1 replies

1 likes

  • 905 Views
  • 1 replies
  • 1 likes

Interferences on listening

Hi.So here's the problem ... I have a nexus 5 and a spotify premium account, and for about a month, when I'm listening music with my headset there's interferences. But only with headsets and only on Spotify ( I tested 3 headsets and there is no probl...

Newbie

Hi. So here's the problem ... I have a nexus 5 and a spotify premium account, and for about a month, when I'm listening music with my headset there's interferences. But only with headsets and only...

119414246

Newbie

752 Views

1 replies

1 likes

interferences
Nexus 5
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  • 1 replies
  • 1 likes