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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6861 Views

0 replies

7 likes

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Superuser Contribution Shuffle play in Premium account

Hello I have noticed that despite having active my Premium account, the shuffle play is always active ( ramdomly the are played) and there is no way to play my songs in order .My Spotify software is up to date on my Android.

Visitor

Hello I have noticed that despite having active my Premium account, the shuffle play is always active ( ramdomly the are played) and there is no way to play my songs in order . My Spotify software i...

Mihail

Spotify Legend

810 Views

4 replies

0 likes

playlist order
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Solved!! My spotify keeps crashing

For some reason my spotify keeps crashing. I can't even get on to the homepage. When I click on the app it goes to a black page with the word spotify on the top left hand side as if it is about to open up the home page but then just shuts down. None ...

Casual Listener

For some reason my spotify keeps crashing. I can't even get on to the homepage. When I click on the app it goes to a black page with the word spotify on the top left hand side as if it is about to op...

littlemiss_lynz

Casual Listener

483 Views

2 replies

0 likes

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Spotify crashes / close suddenly

I have a Samsung S5, and a premium account with spotify.1. When I start the app Spotify, immediately it closes suddenly.2. Only appears a black screen, and then it closed.I did:a. Clean the app memory.b. Deinstallc. ReinstallBut the issue continue. T...

Newbie

I have a Samsung S5, and a premium account with spotify. 1. When I start the app Spotify, immediately it closes suddenly. 2. Only appears a black screen, and then it closed. I did: a. Clean the a...

Nico

Community Legend

326 Views

1 replies

0 likes

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Can not login on mobile app

I've had spotify for a long time. I recently switched carriers and got the same phone (HTC One m8) and when I try to login on the app it says username or password is incorrect. I've already tried changing my password. I know my login information is c...

Newbie

I've had spotify for a long time. I recently switched carriers and got the same phone (HTC One m8) and when I try to login on the app it says username or password is incorrect. I've already tried cha...

madmonkey23

Roadie

433 Views

1 replies

0 likes

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Offline songs, keep unsyncing.

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spotify as you are not offering the service I expect. ...

Casual Listener

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spo...

495 Views

0 replies

0 likes

Songs Unsyncing
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Android App Closes itself

Hello, For a week now im experiencing this problem.Every time I open spotify it automatically closes itself.Ive tried reinstalling It, but the problem persists.I've tried unmounting the SD card, restarting the phone, and it persists. I don't know wha...

Casual Listener

Hello,   For a week now im experiencing this problem. Every time I open spotify it automatically closes itself. Ive tried reinstalling It, but the problem persists. I've tried unmounting th...

jorgepenna87

Casual Listener

463 Views

2 replies

0 likes

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Google play code gift

when I type my google play code, says it's not valid. I paid in cash and have the note, why not work?

Newbie

when I type my google play code, says it's not valid. I paid in cash and have the note, why not work?

kbrooksc

Community Legend

438 Views

1 replies

0 likes

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Solved!! Spotify via Android

Hello. Can I use Spotify on Android devices via connecting through USB or AUX or Bluetooth to a radio?

Regular

Hello. Can I use Spotify on Android devices via connecting through USB or AUX or Bluetooth to a radio?

kbrooksc

Community Legend

464 Views

1 replies

0 likes

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Music add at Playlist by "Local Files" not synchronize with device Android

When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could add any music of my Local Files in the Playlist and it synch...

Visitor

When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could...

user-removed

Not applicable

779 Views

6 replies

0 likes

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Track Unavailable sometimes on Cellular data

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play them when I got home on wifi.Since then occasional...

Newbie

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play...

madmonkey23

Roadie

399 Views

1 replies

1 likes

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Solved!! Cannot skip tracks with bluetooth Beats Powerbeats2 and Huawei Y550

Hello i bought Beats by Dre Powerbeats 2 Wireless - bluetooth hedphones I own Huawei Y550 Android phone pressing twice the button on my bluetooth headphones should skip to next track this behaviour works in default OS music player in android, i also ...

Music Fan

Hello i bought Beats by Dre Powerbeats 2 Wireless   - bluetooth hedphones   I own Huawei Y550 Android phone   pressing twice the button on my bluetooth headphones should skip to ...

Sahiln

Newbie

40732 Views

8 replies

0 likes

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Solved!! new phone and can't log in on new one

Please help. Old phone died and got a new one under warranty. But can't log into my premium account on new phone. Says account already created. Thanks very

Casual Listener

Please help. Old phone died and got a new one under warranty. But can't log into my premium account on new phone. Says account already created. Thanks very

KilimaKiu

Casual Listener

15083 Views

3 replies

0 likes

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Spotify Connect even in Offline Mode and outside WLAN ?

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my wife at home started the desktop app playing music.Spotif...

Gig Goer

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my w...

527 Views

0 replies

0 likes

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Bluetooth

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I get it to work?

Newbie

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I g...

277 Views

0 replies

0 likes

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Songs that are no longer available are playing with no sound, and shuffle isn't that great

Hello, My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes out of it, forcing me to waste a skip. I feel the shuffle a...

Casual Listener

Hello,   My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes...

301 Views

0 replies

0 likes

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Spotify pauses after every song

Hi there,I hope you can help me with my problem.Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist.Restarting my mobile Phone, changing the streaming quality etc...

Casual Listener

Hi there, I hope you can help me with my problem. Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist. R...

Lutti92

Casual Listener

2029 Views

17 replies

1 likes

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sound distortion

Hello, I have a Google Nexus 5 and since I downloaded the new operating system last week there is considerable sound distortion during the songs on my playlists. I've checked the earphones and they work fine in other devices, also the phone plays mus...

Casual Listener

Hello,   I have a Google Nexus 5 and since I downloaded the new operating system last week there is considerable sound distortion during the songs on my playlists. I've checked the earphones a...

jwandrews81

Casual Listener

1092 Views

2 replies

1 likes

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Song stops when phone sleeps with pattern lock - Nexus 6, Android 6 (Marshmallow)

I have a Nexus 6. I noticed this behavior after updating to Android 6. When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Spotify and let the phone go to sleep, or if I use the power b...

Casual Listener

I have a Nexus 6. I noticed this behavior after updating to Android 6.   When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Sp...

kingdavidp

Casual Listener

375 Views

2 replies

0 likes

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Adding local file FROM mobile device!

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I can't find them again and was hoping to set it up th...

Newbie

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I c...

user-removed

Not applicable

398 Views

4 replies

0 likes

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PS4 wont connect

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was playing on the phone while still connected and now t...

Casual Listener

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was p...

ILOVESKYRIM

Newbie

741 Views

1 replies

0 likes

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  • 1 replies
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