Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842934 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842934 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14372 Views
  • 1 replies
  • 0 likes
  • 14372 Views
  • 1 replies
  • 0 likes

Save to External SD Card

Hi,I know this has been covered loads of times but I still haven't found an answer that works for me. I have an Android Tablet and I want to download my playlists to my external 32GB SD card instead of taking up the small amount of memory on the inte...

  • Music Fan
  • Hi, I know this has been covered loads of times but I still haven't found an answer that works for me.   I have an Android Tablet and I want to download my playlists to my external 32GB SD ca...
  • riccardizio
  • Newbie
  • 2209 Views
  • 18 replies
  • 0 likes
  • 2209 Views
  • 18 replies
  • 0 likes

Solved!! Can't open public playlists with Android Phone

Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlists. I.e. I go on "browse" and can see many available playlis...

  • Casual Listener
  • Hi,   I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlis...
  • David3
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! albums don't save

When I save an album, ik disappears a few minutes later.I have this problem for a few weekscan't pin an album anymorehelp me pleasepremium member

  • Casual Listener
  • When I save an album, ik disappears a few minutes later. I have this problem for a few weeks can't pin an album anymore help me please premium member
  • ivonneafra
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

Solved!! Weak network connection hinders launch

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...

  • Casual Listener
  • I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...
  • Theneva
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Solved!! Mi tablet esta en modo aleatorio

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

  • Casual Listener
  • Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.
  • MattSuda
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync playlists between Android and Windows?

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been removed in the Windows version 1.0.2.6. So how can I now...

  • Newbie
  • Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been remov...
  • MattSuda
  • Spotify Star
  • 1024 Views
  • 1 replies
  • 0 likes
  • 1024 Views
  • 1 replies
  • 0 likes

Solved!! android Spotify playlists

Wondering why you cannot edit playlists (moving song order) on the android version of the app

  • Regular
  • Wondering why you cannot edit playlists (moving song order) on the android version of the app
  • MattSuda
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

I'm using Spotify premium free trial on moto android.Most tracks won't play offline.Same with saved

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

  • Casual Listener
  • Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
  • Daniel
  • Community Legend
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect plays on my phone

Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...

  • Newbie
  • Hey there,   I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...
  • Daniel
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect doesn't work correctly

HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...

  • Casual Listener
  • Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...
  • szumi
  • Casual Listener
  • 1121 Views
  • 3 replies
  • 0 likes
  • 1121 Views
  • 3 replies
  • 0 likes

synchroniseren van afspeellijsten

ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop en vice versa.ook op de desktop kan ik mijn afspeell...

  • Newbie
  • ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop e...
  • 781 Views
  • 0 replies
  • 1 likes
  • 781 Views
  • 0 replies
  • 1 likes

Solved!! How do i import songs to my android without pc?

Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?

  • Casual Listener
  • Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...
  • dbiapett
  • Casual Listener
  • 17815 Views
  • 4 replies
  • 0 likes
  • 17815 Views
  • 4 replies
  • 0 likes

Solved!! Android Phone and FireTV (android) box - Spotify connect playback.

I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...

  • Regular
  • I have an amazon Fire TV android box.    I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...
  • SeftonH
  • Regular
  • 733 Views
  • 4 replies
  • 0 likes
  • 733 Views
  • 4 replies
  • 0 likes

Spotify Bluetooth connection only when other apps are on

I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...

  • Casual Listener
  • I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2)   Spotify does not play any music in my car (Toyota Sienna) even though the ...
  • Daniel
  • Community Legend
  • 418 Views
  • 4 replies
  • 0 likes
  • 418 Views
  • 4 replies
  • 0 likes

Spotify Crashing on Startup on 4.1.1 Jelly Bean on Android Tablet

I have tried everything, I have just gotten given this tablet from a friendI've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files..How can this really not been solved yet! I have yes tr...

  • Casual Listener
  • I have tried everything, I have just gotten given this tablet from a friend I've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files.. ...
  • SingleHeart64xo
  • Casual Listener
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not playing on my phone - PLEASE HELP!

I have a premium account which works fine on my laptop and just last weekend my music stopped playing on my phone. I have uninstalled and reinstalled the app and still nothing. My information and playlists show and it says my song is playing but ther...

  • Casual Listener
  • I have a premium account which works fine on my laptop and just last weekend my music stopped playing on my phone. I have uninstalled and reinstalled the app and still nothing. My information and pla...
  • benditlikebabs
  • Casual Listener
  • 21464 Views
  • 3 replies
  • 0 likes
  • 21464 Views
  • 3 replies
  • 0 likes

Solved!! Using Spotify on my laptop automatically opens the app on my phone

Hello, I am using the Windows 7 version of Spotify: 1.0.2.6.g9977a14bAnd the Android version of Spotify: 2.4.0.815I am using a Motorolla Nexus 6 on Android 5.1I am a Premium member. I believe this is a recent problem...when I open the Spotify app on ...

  • Casual Listener
  • Hello,   I am using the Windows 7 version of Spotify: 1.0.2.6.g9977a14b And the Android version of Spotify: 2.4.0.815 I am using a Motorolla Nexus 6 on Android 5.1 I am a Premium membe...
  • lessthandan
  • Casual Listener
  • 4355 Views
  • 2 replies
  • 0 likes
  • 4355 Views
  • 2 replies
  • 0 likes

Spotify Memory confusion on Android

Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...

  • Music Fan
  • Argh!  Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local.  Please help with this very difficult app!  First, it suddenly could not pla...
  • DiscoDanVMI81
  • Music Fan
  • 397 Views
  • 7 replies
  • 0 likes
  • 397 Views
  • 7 replies
  • 0 likes

Solved!! Spotify keeps deleting my offline playlists

so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it apparently doesnt count as an offline device when o...

  • Casual Listener
  • so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it ...
  • Daniel
  • Community Legend
  • 9571 Views
  • 6 replies
  • 2 likes
  • 9571 Views
  • 6 replies
  • 2 likes

Spotify fails again - Please help!

Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...

  • Music Fan
  • Please, please help me do two things: 1.  migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2.  get the phone app to find my local music ...
  • DiscoDanVMI81
  • Music Fan
  • 298 Views
  • 4 replies
  • 0 likes
  • 298 Views
  • 4 replies
  • 0 likes