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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110550 Views

26 replies

3 likes

  • 110550 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222557 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222557 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579361 Views

79 replies

3 likes

  • 579361 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477162 Views

577 replies

40 likes

Account
Free
  • 477162 Views
  • 577 replies
  • 40 likes

help please

When trying to sign into Spotify the app is telling me that I must remove the space in my email address when trying to log on. There is no space in my email [email protected]. ..... please help me to log on. Thank you ! Ronda

Casual Listener

When trying to sign into Spotify the app is telling me that I must remove the space in my email address when trying to log on. There is no space in my email [email protected]. ..... please help me t...

Bittencourt

Spotify Star

616 Views

4 replies

0 likes

  • 616 Views
  • 4 replies
  • 0 likes

text suggestions

There used to be a number to text fot a playlist siggestion ie. you would text what you're doing like working out or something and you would get a link to a playlist by spotify , does anyone know that number and if it still works?im going crazy tryin...

Newbie

There used to be a number to text  fot a playlist siggestion ie. you would text what you're doing like working out or something and you would get a link to a playlist by spotify , does anyone kn...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Extreme Quality Download Not Working

Normal quality works fine, the songs all download and work offline, but high or extreme doesn't. Only Around 1 in 20 songs work offline, the others need to stream.Also streaming extreme quality songs will either stop 2 seconds before the end and not ...

Casual Listener

Normal quality works fine, the songs all download and work offline, but high or extreme doesn't. Only Around 1 in 20 songs work offline, the others need to stream. Also streaming extreme quality son...

thattallguy65

Casual Listener

2251 Views

4 replies

0 likes

Download error
extreme quality
Premium
quality
stops playing
  • 2251 Views
  • 4 replies
  • 0 likes

Spotify Party on Chromecast Audio

Hi, So I use Spotify mainly at home, where I have multiple Chromecast Audio connected in multiple rooms. When I start Spotify Party playlist, I set the mood, and the song starts. From my phone, I still have the slider to change the mood. The problem ...

Casual Listener

Hi,   So I use Spotify mainly at home, where I have multiple Chromecast Audio connected in multiple rooms. When I start Spotify Party playlist, I set the mood, and the song starts. From my pho...

Lamedogg

Newbie

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

Playing downloaded playlist: stopping between tracks

I am playing a downloaded playlist. It gets to the end of the song then just stops. It shows the next track and has the pause button showing but the song is not playing. I just opened the track and it thought it was playing it. But no sound was comin...

Roadie

I am playing a downloaded playlist. It gets to the end of the song then just stops. It shows the next track and has the pause button showing but the song is not playing.   I just opened the tr...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Rearranging tracks in Spotify (premium) bugs

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it properly but it's really bugging me. I think the 'p...

Music Fan

While playing tracks from an album and more tracks added to the queue, when trying to rearrange the the tracks, it automatically deletes the entire queue instead of rearranging it. I can't phrase it ...

374 Views

0 replies

0 likes

Android
Play queue
  • 374 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens. I've cleared the cache and redownloaded all the songs but no improveme...

Regular

I've got an issue with songs I've downloaded not playing at all. They have the green arrow showing they should've downloaded correctly but when I try to play them nothing happens.   I've clear...

Twiggysdreads

Regular

2462 Views

17 replies

0 likes

  • 2462 Views
  • 17 replies
  • 0 likes

Spotify Sync

Hi Spotify Community, I have 1x Spotify Premium account with 2 devices linked to it.Samsung S5 and a Samsung S2tablet. I generally use my phone as it is smaller and easier but at home I could be using the tablet via Sonos. Is there away that both dev...

Newbie

Hi Spotify Community,   I have 1x Spotify Premium account with 2 devices linked to it. Samsung S5 and a Samsung S2tablet.   I generally use my phone as it is smaller and easier but at ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

One song from artist is playing

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Casual Listener

I'm trying to listen to a particular artist, but only 1 of his 8 songs I have are playing. I've tried both online & offline, saving the songs & removing them, then readding them

Winterburn7274

Casual Listener

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

samsung galaxy s3 high speed after a pause

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to play .. it plays all the missed music? I think? but like i...

Newbie

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to pla...

truckerjunk

Newbie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Most album artwork gone

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my phone is gone. It doesn't seem to matter whether th...

Newbie

So I was trying to clear up space on my Android phone, and I accidentally deleted a file that looked like it held the album artwork for Spotify, and after doing this, most of the album artwork on my ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Concert

I love the feature to see concerts near me in the app. Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked? Thanks! Dave

Newbie

I love the feature to see concerts near me in the app.  Is it possible to expand the artists that I see to related artists to artists I like as opposed to only artists that I have liked?  ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Désynchronisation

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Casual Listener

Désynchronisation d'1 ou quelques plages régulièrement ,sur des playlists

Gedeon35

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Sound quality issues on Nexus in Marshmallow

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5.If I turn the EQ off its less prominent.I have the lastes Android OS and I ahve uninstalled and resinstalled Spotify numerous times.

Regular

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5. If I turn the EQ off its less prominent. I have the lastes Android OS and I ahve uninstall...

jk125

Newbie

1137 Views

4 replies

5 likes

  • 1137 Views
  • 4 replies
  • 5 likes

Android/ program/ Chromecast support

Why no Chromecast or Spotify connect support for audio/video program?

Regular

Why no Chromecast or Spotify connect support for audio/video program?

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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Solved!! spotify forgets login details about once a week

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and resync my playlists. About a week later whenever I...

Gig Goer

I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and...

aodhokeady

Gig Goer

1857 Views

9 replies

0 likes

  • 1857 Views
  • 9 replies
  • 0 likes

Malfunzionamento!!

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify and keep the premium ... why? ??

Casual Listener

Excuse my award and I Spotify State offered FREE From Vodafone . An annual subscription to expire on 10/2016 What should I arrive Messages From Vodafone What I Say And What can not update my spotify ...

Steph_B

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

SPOTIFY KEEPS STOPPING

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have seen fixes for other phones but the S5 fix is not goi...

Casual Listener

I have an S5 with Android 4.4.2 rooted. I have tried everything to fix the stoppage. I reinstalled and installed older versions and still it won't stop with the sudden stop. I AM ON 4G LTE. I have se...

B282100

Newbie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

All music deleted after updating app

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can I prevent that from happening? Especially because ...

Regular

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes