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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114638 Views

26 replies

4 likes

  • 114638 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230412 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230412 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589591 Views

79 replies

3 likes

  • 589591 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484517 Views

580 replies

42 likes

Account
Free
  • 484517 Views
  • 580 replies
  • 42 likes

Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

Regular

I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...

Renzous

Newbie

7450 Views

19 replies

3 likes

android wear
  • 7450 Views
  • 19 replies
  • 3 likes

offline playlists don't save on sd card (htc m8)

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too.Thanks for help

Casual Listener

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too. Thanks for help 😊👌

timmyboy

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

import playlist

how can I import a playlist from a friend ?I am using a Samsung s6

Casual Listener

how can I import a playlist from a friend ?I am using a Samsung s6

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Solved!! Occasionally, songs end too early

Hi everyone, I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skipping to the next one before they have ended (mostly, the las...

Casual Listener

Hi everyone,   I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skip...

JeroenRood

Casual Listener

5033 Views

4 replies

1 likes

  • 5033 Views
  • 4 replies
  • 1 likes

App not functioning

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still won't work. Please help

Newbie

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still ...

Bittencourt

Spotify Star

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Where is Video shows?

I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, however, received the update on my Nexus 7. What do I hav...

Gig Goer

I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, h...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Can't save to SD card on HTC One M8

I've tried this solution as well others on the internet. Still Spotify downloads everything to my internal storage. I have a 64GB external memory with ~50GB free space. My phone has ~4GB free space.

Casual Listener

I've tried this solution as well others on the internet. Still Spotify downloads everything to my internal storage. I have a 64GB external memory with ~50GB free space. My phone has ~4GB fr...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Spotify Sony change music while cellphone is locked

Hello guys, my Spotify works very good, but one day, this problem came.I always change the music with my phone locked, but one day. It didn't work anymore, it was not an update. I don't know what to do (sorry for my bad English)

Casual Listener

Hello guys, my Spotify works very good, but one day, this problem came. I always change the music with my phone locked, but one day. It didn't work anymore, it was not an update. I don't know what t...

Zazeros

Casual Listener

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Too Many Issues!

Loved spotify when i got a free premium membership as an incentive offer from rogers. however, this latest update has destroyed all love for this app. I'm using it on my Galaxy S5. 1. only plays 1 song then nothing! can't even shut down the app and r...

Casual Listener

Loved spotify when i got a free premium membership as an incentive offer from rogers. however, this latest update has destroyed all love for this app. I'm using it on my Galaxy S5.   1. only p...

sengir123

Regular

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Spotify deletes saved albums

Hello guys, I have the problem and have had it a couple of times that Spotify deletes my saved albums on Android Samsung Galaxy S5. It does not delete the playlists. The only way to recover the album names atleast is logging back on and after that yo...

Regular

Hello guys,   I have the problem and have had it a couple of times that Spotify deletes my saved albums on Android Samsung Galaxy S5. It does not delete the playlists. The only way to recover ...

gnkkda59

Regular

1655 Views

7 replies

0 likes

Other
  • 1655 Views
  • 7 replies
  • 0 likes

Crashes on android

So after i updated spotify yesterday i have had trouble getting on my spotify. When i open the app it just goes black and crashes. When i log out from the android and start spotify again it gets me to the log in/sign up menu but when i then log on to...

Newbie

So after i updated spotify yesterday i have had trouble getting on my spotify. When i open the app it just goes black and crashes. When i log out from the android and start spotify again it gets me t...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Con Android 6.0 ya no se guardan los archivos en la tarjeta sd

Con la instalación de android 6.0 tuve que reinstalar el programa, ahora sólo me guarda los archivos en la memoria interna del teléfono. Ya aplique el procedimiento que se recomienda para que se guarden en la tarjeta sd y sigue igual. Si alguien sabe...

Newbie

Con la instalación de android 6.0 tuve que reinstalar el programa, ahora sólo me guarda los archivos en la memoria interna del teléfono. Ya aplique el procedimiento que se recomienda para que se guar...

erizoun

Casual Listener

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Loads of space, but still not downloading

I have a 128GB iPhone and I've had Spotify forever and after one of the latest updates my phone stopped downloading my offline playlists completely. I haven't found any solutions to my problem. I have more than enough space and I'm wary to delete the...

Newbie

I have a 128GB iPhone and I've had Spotify forever and after one of the latest updates my phone stopped downloading my offline playlists completely. I haven't found any solutions to my problem. I hav...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

HTC One won't store offline playlists on sd-card

Hey, I have a HTC One M8 with Android 6.12.401.4 . I have tried everything possible, but Spotify wont load my Playlists onto my SD Card. I deleted cashe and everything, deinstalled the app, deleted com.spotify.music, enabled storage rights for spotif...

Regular

Hey,    I have a HTC One M8 with Android 6.12.401.4 .    I have tried everything possible, but Spotify wont load my Playlists onto my SD Card.    I deleted cashe a...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Where are the SPOTIFY PARTY playlists?

How can I access this feature?  https://www.spotify.com/us/party/

Regular

How can I access this feature?  https://www.spotify.com/us/party/

dejdubya

Regular

828 Views

6 replies

1 likes

  • 828 Views
  • 6 replies
  • 1 likes

Spotify crash on start Samsung S5

I tried to reinstall Spotify earlier to get it to store things on my SD card, followed all the guides and everything. Then after i reinstalled it crashed on startup. So i reinstalled again, and it crashed again. I have since then reinstalled (using t...

Newbie

I tried to reinstall Spotify earlier to get it to store things on my SD card, followed all the guides and everything. Then after i reinstalled it crashed on startup. So i reinstalled again, and it cr...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Player plays next song but I hear silence

Hi, This happens when the screen is lockedI already reset my phone; uninstall aplication, reset the phone, install aplication.Another players works good Maybe someone can help

Newbie

Hi,   This happens when the screen is locked I already reset my phone; uninstall aplication, reset the phone, install aplication. Another players works good   Maybe someone can help

Bittencourt

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Everything deleted off my spotify app, only have 1 thing connected, says i have more than 3

Hi! So my spotify app decided to delete everything when i reopened it after about an hour. It flashed a message saying "you have too many devices synced blahblahblah" when I know I only have 1. I checked, and it said "androidphone" twice when i went ...

Newbie

Hi! So my spotify app decided to delete everything when i reopened it after about an hour. It flashed a message saying "you have too many devices synced blahblahblah" when I know I only have 1. I che...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Voice control only works when screen is on!

With the phone in my pocket, I press the command button on my Bluetooth headset (Gear Circle) and saying "Play Bastille" returns a friendly voice "Ok! Using Spotify to play Bastille" but nothing happens.Only when I turn on my phone screen do I see Sp...

Music Fan

With the phone in my pocket, I press the command button on my Bluetooth headset (Gear Circle) and saying "Play Bastille" returns a friendly voice "Ok! Using Spotify to play Bastille" but nothing happ...

lflegg

Music Fan

919 Views

1 replies

1 likes

Voice control
  • 919 Views
  • 1 replies
  • 1 likes