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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6899 Views

0 replies

7 likes

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Problem With Switching song

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

Newbie

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

PMgep

Music Fan

1277 Views

4 replies

0 likes

Spotify sony xperia z5 compact music help
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Spotify app unusable

Since the latest update (v3.0.0.965), my Spotify app is pretty much unusable.Opening the app is not a problem, and my songs are offline like they should be. But when I start to play music it all goes wrong. When I forward my songs, or try to go back ...

Music Fan

Since the latest update (v3.0.0.965), my Spotify app is pretty much unusable. Opening the app is not a problem, and my songs are offline like they should be. But when I start to play music it all go...

zLucky7

Music Fan

485 Views

1 replies

0 likes

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  • 1 replies
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Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

Newbie

Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded?  Ps. Sorry for my english,...

driveflanger

Community Legend

547 Views

1 replies

0 likes

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  • 1 replies
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Chromecast Audio - reducing default volume?

Not sure if this is the place or if it should be in new ideas - but would love to find out how to change the default audio level when streaming to Chromecast Audio. 100% is crazy and just about exploded my speakers when hooked up to my amp. Is there ...

Music Fan

Not sure if this is the place or if it should be in new ideas - but would love to find out how to change the default audio level when streaming to Chromecast Audio.  100% is crazy and just about...

xxgacxx

Newbie

851 Views

1 replies

8 likes

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  • 1 replies
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Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

Regular

Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...

jonasherdegen

Community Legend

599 Views

6 replies

0 likes

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  • 6 replies
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lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Newbie

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Chris_Cornell

Gig Goer

377 Views

1 replies

0 likes

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Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

Newbie

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...

270 Views

0 replies

0 likes

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Werbung

HalloKann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird?Mit Freundlichen GrüßenSebastian Maier

Newbie

Hallo Kann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird? Mit Freundlichen Grüßen Sebastian Maier

Nico

Community Legend

510 Views

1 replies

0 likes

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  • 1 replies
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Chromecast audio only visible if I use my tablet

To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connect chromecast audio on my Nexus tablet. The chromeca...

Regular

To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connec...

inky-dinky

Regular

3571 Views

19 replies

2 likes

Android
PC
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Solved!! Spotify scrolls to the top of the playlist

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top without me doing anything. I'm running Android 5.1.1 and...

Casual Listener

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top witho...

Craigmac99

Newbie

12587 Views

23 replies

6 likes

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Shuffle and Repeat settings keep resetting

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though). When I say reset, I mean they both get disabled so...

Newbie

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though)....

m31317015

Casual Listener

3834 Views

3 replies

10 likes

lost settings
repeat
shuffle
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Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Newbie

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Chris_Cornell

Gig Goer

310 Views

1 replies

0 likes

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Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Newbie

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...

226 Views

0 replies

0 likes

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Need to reauthorise for sonos

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. I am a premium user

Casual Listener

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. ...

MichaelW

Community Legend

518 Views

2 replies

0 likes

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SD card storage on Android

Hi, Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way more space on my sd card than on the phone internal drive. Th...

Casual Listener

Hi,   Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way m...

TaraG

Newbie

454 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

Casual Listener

App updates, including Spotify's, always seem to be larger than what's being replaced.  I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...

user-removed

Not applicable

504 Views

1 replies

0 likes

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Spotify stop playing after every song. Sony Xperia Z5 compact

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

Music Fan

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

guillefoca

Regular

10490 Views

47 replies

0 likes

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Playlist goes back to the top

Hi, Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the playlist goes back to the top. This can be super annoying because if ...

Newbie

Hi,   Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the play...

GraemeKerr

Gig Goer

10394 Views

15 replies

4 likes

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  • 15 replies
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Unplayable tracks!!!

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing normally but there is no sound

Newbie

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing ...

503 Views

0 replies

1 likes

Spotify
unplayable tracks
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