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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376333 Views

541 replies

34 likes

Account
Free
  • 376333 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7565 Views

0 replies

7 likes

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Volume oscilando no galaxy s6.

Bom dia, Estou com um sério problema no meu spotify e já não sei mais o que fazer... já formatei o celular, já limpei cache, já reinstalei o aplicativo, já fiz de tudo e nada funcionou ! Desde que eu tive a brilhante ideia de mecher no equalizador do...

Newbie

Bom dia,   Estou com um sério problema no meu spotify e já não sei mais o que fazer... já formatei o celular, já limpei cache, já reinstalei o aplicativo, já fiz de tudo e nada funcionou ! Des...

user-removed

Not applicable

591 Views

1 replies

0 likes

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  • 1 replies
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Scratch sound when you play songs on nexus 5

HiI am premuim user when I paly song on my nexus 5 i hear scratch sound. I know its the problem of spotify, i dont have any problem with other apps.plz help me

Newbie

Hi I am premuim user when I paly song on my nexus 5 i hear scratch sound. I know its the problem of spotify, i dont have any problem with other apps.plz help me 

274 Views

0 replies

0 likes

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Spotify on Android kills wi-fi across all devices

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network. For example, as soon as I do a search on Spotify on my phone...

Newbie

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network.   ...

329 Views

0 replies

0 likes

  • 329 Views
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Play queue unresponsive

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song i want to play. Just nothing happens.Sometimes rand...

Gig Goer

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song ...

Nico

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Solved!! I cant log into the app on my phone, help!

Hi Everyone, I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! Things ive already tried:Resetting the phoneDeleting and reinstal...

Casual Listener

Hi Everyone,   I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! &nbs...

bobbym

Newbie

1114 Views

2 replies

0 likes

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Chromecast

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example: 1) I choose a song from a playlist.2) I press "Play".3) "Pause" icon is shown, but it immedia...

Newbie

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example:   1) I choose a song from a pl...

mauricegl

Casual Listener

487 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Pauses while reproducing

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if it's a problem with my device or with the app, ple...

Newbie

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if...

Nico

Community Legend

288 Views

1 replies

0 likes

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  • 1 replies
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EQ is delayed on Nexus 6P

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify. I listen to Spotify everytime I'm out of the house and I really like using t...

Newbie

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify.   I listen to Spot...

551 Views

0 replies

1 likes

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Chromecast - Skip Songs

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries.Any ideas?

Newbie

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no wor...

459 Views

0 replies

0 likes

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Spotify Running on Phone, controlled by external tablet.

Hello Spotify Users and Staff! Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little different. My plan was to connect my phone to the car speaker system but...

Newbie

Hello Spotify Users and Staff!    Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little differ...

278 Views

0 replies

0 likes

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Sign in

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my username

Newbie

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my userna...

228 Views

0 replies

0 likes

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Very İmportant

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

Casual Listener

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

yusufiktu006

Casual Listener

328 Views

1 replies

0 likes

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  • 1 replies
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Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1131 Views

4 replies

0 likes

Always downloading songs
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Spotify and Android 6

Hi we're running CM13 on a Samsung Galxy s4mini.The complete troubleshooting Guide regarding se SD-card.Doesn't work Spotify always uses internal memory even, when this is completely filled with stuff. Great Bullhsit guys. Has anybody an Idea what is...

Newbie

Hi we're running CM13 on a Samsung Galxy s4mini. The complete troubleshooting Guide regarding se SD-card. Doesn't work Spotify always uses internal memory even, when this is completely filled with ...

406 Views

0 replies

0 likes

  • 406 Views
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Lost premium upgrade

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

Newbie

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

247 Views

0 replies

0 likes

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Solved!! Music videos

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Newbie

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Bittencourt

Spotify Star

399 Views

1 replies

0 likes

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Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

Newbie

Ciao everybody,   i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1).   I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...

261 Views

0 replies

0 likes

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Spotify App not showing up in Android Auto

I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have seen articles about people using it with the same radio that Ive go...

Newbie

I recently purchased and installed an Android Auto compatible radio in my car.    Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have s...

Phil823

Newbie

1969 Views

4 replies

0 likes

android auto
Galaxy S6
Lollipop
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7 day free trial

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, Spotify user

Newbie

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help...      Sincerely, &n...

449 Views

0 replies

0 likes

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Ecualización

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva.Gracias!

Newbie

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva. Gracias!

199 Views

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0 likes

  • 199 Views
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