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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376657 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7598 Views

0 replies

7 likes

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Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1131 Views

4 replies

0 likes

Always downloading songs
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  • 4 replies
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Spotify and Android 6

Hi we're running CM13 on a Samsung Galxy s4mini.The complete troubleshooting Guide regarding se SD-card.Doesn't work Spotify always uses internal memory even, when this is completely filled with stuff. Great Bullhsit guys. Has anybody an Idea what is...

Newbie

Hi we're running CM13 on a Samsung Galxy s4mini. The complete troubleshooting Guide regarding se SD-card. Doesn't work Spotify always uses internal memory even, when this is completely filled with ...

406 Views

0 replies

0 likes

  • 406 Views
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Lost premium upgrade

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

Newbie

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

248 Views

0 replies

0 likes

  • 248 Views
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Solved!! Music videos

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Newbie

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Bittencourt

Spotify Star

399 Views

1 replies

0 likes

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  • 1 replies
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Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

Newbie

Ciao everybody,   i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1).   I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...

261 Views

0 replies

0 likes

  • 261 Views
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Spotify App not showing up in Android Auto

I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have seen articles about people using it with the same radio that Ive go...

Newbie

I recently purchased and installed an Android Auto compatible radio in my car.    Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have s...

Phil823

Newbie

1970 Views

4 replies

0 likes

android auto
Galaxy S6
Lollipop
  • 1970 Views
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7 day free trial

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, Spotify user

Newbie

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help...      Sincerely, &n...

452 Views

0 replies

0 likes

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Ecualización

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva.Gracias!

Newbie

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva. Gracias!

199 Views

0 replies

0 likes

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Android App Crashing

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify has stopped" message appears. I have tried turning ...

Casual Listener

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify ...

331 Views

0 replies

0 likes

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Premier 3 mesi a 0.99

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale.Impossibile registrare causa problemi tecnici.ora che non c'è più la promozione si riesce perfettamente ad ...

Newbie

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale. Impossibile registrare causa problemi tecnici.ora che ...

369 Views

0 replies

0 likes

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how to delete or remove whole albums htc-one-m8 Android 5.0.1

for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s).I can remove individual songs but unless I hunt and pecking around I sometimes accidentally add another album I...

Newbie

for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s). I can remove individual songs but unless I hunt and peckin...

user-removed

Not applicable

576 Views

1 replies

0 likes

remove
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  • 1 replies
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No Album Art Whatsoever

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all together, clearing the cache/data for the app, as well ...

Music Fan

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all toge...

chicknahaf

Casual Listener

798 Views

1 replies

1 likes

  • 798 Views
  • 1 replies
  • 1 likes

Solved!! New songs on an offline playlist

So, I've followed a playlist that somebody else has made and have made it Offline on my mobile. My question is, when that person adds new songs to that playlist, will it automatically download them and make them offline on my mobile? I obviously don'...

Regular

So, I've followed a playlist that somebody else has made and have made it Offline on my mobile.   My question is, when that person adds new songs to that playlist, will it automatically downlo...

markusfen

Regular

744 Views

4 replies

0 likes

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  • 4 replies
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Deleting the cache and saved data not working

Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint worked. Then I clear the cache of the app and uninsta...

Regular

Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint wo...

Bittencourt

Spotify Star

3900 Views

7 replies

0 likes

offline data
storage space
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josemitroya

He pagado por suscripción a Premiun por tres mese por 0,99 €Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee.Por que ???Gracias

Casual Listener

He pagado por suscripción a Premiun por tres mese por 0,99 € Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee. Por que ??? Gracias

josemitroya

Casual Listener

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
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Can no longer select songs ON TABLET, tablet mode no longer working Nexus 7 2013

I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone version which has shuffle play only) But for whatever rea...

Music Fan

I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone versio...

awakened77

Casual Listener

2290 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Spotify refuses to play songs for more than a second

I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second before pausing. There is no sound and I don't know how...

Newbie

I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second bef...

239 Views

0 replies

0 likes

  • 239 Views
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Offline mode with new mobilephone

Hello,I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card.Now, at my new S5, there is no offline music avaiable?! It seems, that spotify doesn't recognized the SD-card?! Can anyone help please!!??...

Casual Listener

Hello, I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card. Now, at my new S5, there is no offline music avaiable?! It seems, that spotify does...

woodandrew90

Roadie

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Playing over phone calls

While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time

Newbie

While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time

snailwolf

Newbie

2842 Views

2 replies

0 likes

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  • 2 replies
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Switched phones and lost all my music

I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.

Newbie

I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.

driveflanger

Community Legend

1399 Views

2 replies

0 likes

  • 1399 Views
  • 2 replies
  • 0 likes