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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110559 Views

26 replies

3 likes

  • 110559 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222573 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222573 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579372 Views

79 replies

3 likes

  • 579372 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477174 Views

577 replies

40 likes

Account
Free
  • 477174 Views
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  • 40 likes

All music deleted after updating app

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can I prevent that from happening? Especially because ...

Regular

It´s been the second time now that I´ve updated my Spotify app and ALL my downloaded music was deleted. And it´s been the second time I just ran updates before I went travelling. It´s insane. How can...

285 Views

0 replies

0 likes

  • 285 Views
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how do i cancel spotify?

I followed the instruction. Well at least i tried.i cant cancel it.But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me?I also cant find a service centre or emailadress to subscribe. Help me please.

Newbie

I followed the instruction. Well at least i tried. i cant cancel it. But if i dont cancel they are going to make me pay for it. I dont spotify anymore. Can anybody help me? I also cant find a serv...

user-removed

Not applicable

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Premium not working

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me gett...

Newbie

When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But...

user-removed

Not applicable

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Spotify automatically closes the instant I log in. No error message.

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app it simply disappears, as if I press the home button ...

Casual Listener

I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app i...

Dav1dM

Casual Listener

1247 Views

7 replies

0 likes

  • 1247 Views
  • 7 replies
  • 0 likes

Play music from smartphone

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?

Casual Listener

Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I? 

woodandrew90

Roadie

584 Views

4 replies

0 likes

  • 584 Views
  • 4 replies
  • 0 likes

re downloading music

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out. when i log back in, all of the songs had to re dow...

Newbie

i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out....

woodandrew90

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

connect to D-link Music Everywhere

how can i connect my spotify to D-link Music Everywhere?when i tap connect in my spotify the device (D-link Music Everywhere) is invisiblei can't connect my android phone to Dlink, why? maybe dlink is not supported? Connecting Iphone to Dlink is poss...

Newbie

how can i connect my spotify to D-link Music Everywhere? when i tap connect in my spotify the device (D-link Music Everywhere) is invisible i can't connect my android phone to Dlink, why? maybe dli...

djzing

Newbie

1448 Views

1 replies

5 likes

  • 1448 Views
  • 1 replies
  • 5 likes

Spotify ruined my smartphone

Hi there! I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed every my process in use. The smartphone auto-rebooted by itself and since...

Newbie

Hi there!  I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed ev...

Jon_UK

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Spotify doesn't save offline music on SD card

Hello!I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has become a problem. I want to occupy the internal stora...

Newbie

Hello! I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has ...

woodandrew90

Roadie

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Does Spotify Music 4.4.0.1008 support Ford Applink?

My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?

Newbie

My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?

278 Views

0 replies

0 likes

  • 278 Views
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Cover art missing on Spotify tracks

I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my phone the art for the albums that ARE available stop...

Newbie

I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my p...

369 Views

0 replies

0 likes

  • 369 Views
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Shows, Moments, Now are not options on my device.

My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options until tonight I uninstalled and resinstalled my app h...

Newbie

My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options un...

634 Views

0 replies

0 likes

Moments
NOW
Shows
  • 634 Views
  • 0 replies
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Spotify stops regularly

Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO and it maybe stopped once every ten days, but it's ...

Casual Listener

Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO ...

DasPeter

Community Legend

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

URGENT: My Spotify doesn't go online anymore

Hi, I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do. PS! I am a Spotify premium user. Regards,André Haave

Newbie

Hi,   I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do.   PS! I am a Spotify premium user.   Regards, André Haave

405 Views

0 replies

0 likes

  • 405 Views
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S L O W - Samsung galaxy grand prime

The application is slow and doesnt work. What van I do? Pls help!!!!

Visitor

The application is slow and doesnt work. What van I do? Pls help!!!!

dannygreenan500

Newbie

2042 Views

2 replies

0 likes

Samsung galaxy grand prime
slow
slow sync
  • 2042 Views
  • 2 replies
  • 0 likes

Push Notification Spam

I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing. Earlier in the week and just now today I had a push notification from Spotify informing me...

Roadie

 I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing.     Earlier in th...

CH0MPA

Newbie

6229 Views

14 replies

0 likes

Marketing
promo
pushnotification
  • 6229 Views
  • 14 replies
  • 0 likes

Album Art still not downloading on Android Galaxy S6 Lolipop

Please don't tell me do uninstall/reinstall as I have done this 1000 times. Album Art shows up when it once too. I alway have a connection be it Wi-Fi or Data. Every time I play a song it may show up on one or two and then the rest are history. It NE...

Regular

Please don't tell me do uninstall/reinstall as I have done this 1000 times.  Album Art shows up when it once too.  I alway have a connection be it Wi-Fi or Data.  Every time I play a s...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Songs won´t stay offline

Hi,i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear offline for a while, there is no re-download. As soon as...

Casual Listener

Hi, i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear off...

Steph_B

Roadie

790 Views

3 replies

0 likes

  • 790 Views
  • 3 replies
  • 0 likes

Bug

Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.

Casual Listener

Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.

Steph_B

Roadie

749 Views

3 replies

0 likes

bug
motorola
please fix
  • 749 Views
  • 3 replies
  • 0 likes

Stream Only on Wifi

As an X Google play music user I am looking for the feature "Steam Only on Wifi". This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. Any suggestion? Has anyone written any IFTTT recipes for th...

Newbie

As an X Google play music user I am looking for the feature "Steam Only on Wifi".  This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. An...

682 Views

0 replies

4 likes

  • 682 Views
  • 0 replies
  • 4 likes