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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201624 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201624 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545889 Views

78 replies

3 likes

  • 545889 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453624 Views

571 replies

38 likes

Account
Free
  • 453624 Views
  • 571 replies
  • 38 likes

Bluetooth Device Doesn'T Work

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Newbie

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Steph_B

Roadie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Spotify stutters/pauses occasionally

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was stuttering randomly In between songs. It usually stut...

Newbie

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was st...

aodhokeady

Gig Goer

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Fix bugs for Android App

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a fact.

Newbie

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a...

James

Spotify

1506 Views

1 replies

0 likes

problem with app speed for android
  • 1506 Views
  • 1 replies
  • 0 likes

Cant login anymore

Hi all,I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make a new password but it says that I need to login with m...

Visitor

Hi all, I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make...

James

Spotify

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Playlist play mode

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Regular

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Tingapio1

Regular

4592 Views

11 replies

1 likes

Play
  • 4592 Views
  • 11 replies
  • 1 likes

Horrible Shuffle Play

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence.This is the most obvious action, and what everyone I know...

Newbie

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence. This...

djmikeystrange

Roadie

908 Views

1 replies

0 likes

Shuffle play
  • 908 Views
  • 1 replies
  • 0 likes

Reset account

Hi, can I reset my spotify account so all my recent numbers dissapear?I already tried to delete them one by one but they come back. thanks.

Casual Listener

Hi, can I reset my spotify account so all my recent numbers dissapear? I already tried to delete them one by one but they come back.   thanks.

Jordi

Community Legend

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Solved!! FEATURE REQUEST - Searchable playlists

Hey!First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account.So my userstory is: As a user I would like to be able to search my playlists via search field to be able to listen to a sp...

Newbie

Hey! First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account. So my userstory is: As a user I would like to be able to search my ...

djmikeystrange

Roadie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Local files (Probably answered before)

Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way the network way? Because I want to keep some music se...

Casual Listener

Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way th...

SatansApostle89

Casual Listener

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Spotify closes when I am on other apps

Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to do. I have a LG Escape 2.

Newbie

Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to d...

rloveman

Regular

732 Views

2 replies

2 likes

crashing
  • 732 Views
  • 2 replies
  • 2 likes

Why do disliked songs...

...come back on "radio"?I have premium and it is f... annoying

Newbie

...come back on "radio"? I have premium and it is f... annoying

Bittencourt

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Not Sound

sometimes no sound at all. the song is playing but no sound. why? My phone: Sony Xperia Z5.

Casual Listener

sometimes no sound at all. the song is playing but no sound. why? My phone: Sony Xperia Z5.

sihhiyekoprusu

Casual Listener

751 Views

2 replies

0 likes

  • 751 Views
  • 2 replies
  • 0 likes

Fido spotify

Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please

Newbie

Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please

jean3601

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Deleting account

Spotify won't help me delete my account...any help?

Visitor

Spotify won't help me delete my account...any help?

kbrooksc

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Spotify premium

I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Contact customservice'. This came up tha first time i t...

Newbie

I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Cont...

kbrooksc

Community Legend

487 Views

1 replies

0 likes

Android 5.1.1
  • 487 Views
  • 1 replies
  • 0 likes

Logging on my account

I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password so I was eventually able to log in with the new pas...

Visitor

I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password ...

kbrooksc

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!! No volume

Hi there,I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to connect headphones and it doesn't work. I tried music ...

Casual Listener

Hi there, I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to c...

Saintnick

Regular

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Problem with spotify family

Hey, i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting. My question is how many people can be invited in the spotify family? And why can i not ...

Newbie

Hey,   i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting.    My question ...

Nico

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Inadequate Google Wear Support and no Lossless on Premium.

Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another provider (Google or Amazon). The problem is that Spotify has all my playlists...

Newbie

  Hello,   so this is more to the Spotify staff more than anything.   I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another ...

616 Views

0 replies

2 likes

Google Wear
inadequate service
lossless
Premium
Sony Smartwatch 3
  • 616 Views
  • 0 replies
  • 2 likes

Fix the shuffle now!

Device: Samsung S5Operating System Version: AndroidSpotify Version: LatestDescription: While using the shuffle button when you are in a playlist it has only 2 lists it plays off.You can only make him choose other songs if you play a number by it self...

Newbie

Device:  Samsung S5 Operating System Version:  Android Spotify Version:  Latest Description:  While using the shuffle button when you are in a playlist it has only 2 lists ...

Renst93

Newbie

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes