Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114625 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230376 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589539 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484501 Views
580 replies
42 likes
When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me gett...
When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But...
Not applicable
433 Views
1 replies
0 likes
I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app it simply disappears, as if I press the home button ...
I decided to do a series of updates on my Samsung Galaxy S5 a few days ago. After the updates had completed I had several issues, but particularly with snapchat and Spotify. Whenever I open the app i...
Casual Listener
1254 Views
7 replies
0 likes
Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?
Hi, how can I hear my music from sd card with app Spotify in my smartphone? Can I?
Roadie
586 Views
4 replies
0 likes
i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out. when i log back in, all of the songs had to re dow...
i've been a premium member for about a month now. i'm using an HTC one m8, i have downloaded over 1500 songs to play offline, and as soon as i go offline, they refuse to play and the app logs me out....
Roadie
431 Views
1 replies
0 likes
how can i connect my spotify to D-link Music Everywhere?when i tap connect in my spotify the device (D-link Music Everywhere) is invisiblei can't connect my android phone to Dlink, why? maybe dlink is not supported? Connecting Iphone to Dlink is poss...
how can i connect my spotify to D-link Music Everywhere? when i tap connect in my spotify the device (D-link Music Everywhere) is invisible i can't connect my android phone to Dlink, why? maybe dli...
Newbie
1451 Views
1 replies
5 likes
Hi there! I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed every my process in use. The smartphone auto-rebooted by itself and since...
Hi there! I were trying to move the offline datas from Internal Storage to SD, and doing as Support: Offline music Internal Storage -> SD says, spotify just stopped and carshed ev...
Roadie
480 Views
1 replies
0 likes
Hello!I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has become a problem. I want to occupy the internal stora...
Hello! I'm a Spotify Premium user and recently moved from iOS to Android. I used to keep my 1GB music collection in my internal storage when I first bought my Moto G 3rd Generation but now that has ...
Roadie
620 Views
1 replies
0 likes
My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?
My Phone is Google Nexus 5 ,but it seems Spofiy cannot work with Ford Applink , anyone has successful experience?
280 Views
0 replies
0 likes
I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my phone the art for the albums that ARE available stop...
I made playlists with local files that aren't available on Spotify and while the album art for them doesn't show on my phone (I read it was an issue on mobile app) when I downloaded the songs to my p...
373 Views
0 replies
0 likes
My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options until tonight I uninstalled and resinstalled my app h...
My fiance who is also running Android has had the option of shows, moments, and now on her device for at least two months. I have patiently been awaiting an update that would give me these options un...
636 Views
0 replies
0 likes
Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO and it maybe stopped once every ten days, but it's ...
Has anybody resolved their issue about Spotify stopping intermittantly, for no reason? I've reverted to the desktop PC and it stills stop, say for 10 seconds every 3 or 5 minutes. I used to use RDIO ...
Community Legend
572 Views
3 replies
0 likes
Hi, I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do. PS! I am a Spotify premium user. Regards,André Haave
Hi, I have a huge problem getting logged in on Spotify with my Nokia N8 phone. Please tell me what to do. PS! I am a Spotify premium user. Regards, André Haave
405 Views
0 replies
0 likes
The application is slow and doesnt work. What van I do? Pls help!!!!
The application is slow and doesnt work. What van I do? Pls help!!!!
Newbie
2048 Views
2 replies
0 likes
I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing. Earlier in the week and just now today I had a push notification from Spotify informing me...
I have gone into Spotify's options and disabled EVERY possible notification tick box. I don't care about album releases, I don't care about playlists, nothing. Earlier in th...
Newbie
6257 Views
14 replies
0 likes
Please don't tell me do uninstall/reinstall as I have done this 1000 times. Album Art shows up when it once too. I alway have a connection be it Wi-Fi or Data. Every time I play a song it may show up on one or two and then the rest are history. It NE...
Please don't tell me do uninstall/reinstall as I have done this 1000 times. Album Art shows up when it once too. I alway have a connection be it Wi-Fi or Data. Every time I play a s...
425 Views
0 replies
0 likes
Hi,i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear offline for a while, there is no re-download. As soon as...
Hi, i have a problem similar to lots of others, but it does not seem to be exact the same problem. I mark some playlists as offline, the android app downloads, all fine. As long as I do not hear off...
Roadie
793 Views
3 replies
0 likes
Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.
Every time a try to follow a radio station on spotify it doesn't allow me. And it's starting to get me angry because Its been doing this for over 6 months.
Roadie
752 Views
3 replies
0 likes
As an X Google play music user I am looking for the feature "Steam Only on Wifi". This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. Any suggestion? Has anyone written any IFTTT recipes for th...
As an X Google play music user I am looking for the feature "Steam Only on Wifi". This way when I leave the house I don't have to remember to put Spofiy on my phone in Playback Offline mode. An...
687 Views
0 replies
4 likes
Hey. I have a problem. I'm using this app on android. That problem: i don't see any followers (i have, my friend told me that he saw it) and i don't see users that i follow. Maybe who knows what's goin' on? Anyone?
Hey. I have a problem. I'm using this app on android. That problem: i don't see any followers (i have, my friend told me that he saw it) and i don't see users that i follow. Maybe who knows what's go...
Not applicable
348 Views
1 replies
0 likes
So I have a Moto G 3rd generation android phone running on lollipop. For some odd reason, recently, my spotify randomly deletes all my offline playlists without my permission. My offline playlists are saved on my SD card so I have to resync them ever...
So I have a Moto G 3rd generation android phone running on lollipop. For some odd reason, recently, my spotify randomly deletes all my offline playlists without my permission. My offline playlists ar...
Music Fan
796 Views
2 replies
0 likes
