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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857318 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857318 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21550 Views
  • 3 replies
  • 0 likes
  • 21550 Views
  • 3 replies
  • 0 likes

Saved albums unsave??

App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a different artist and then go back to dmb in my arti...

  • Newbie
  • App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a ...
  • 397 Views
  • 0 replies
  • 0 likes
  • Dave Mathews
  • 397 Views
  • 0 replies
  • 0 likes

Can't connect Spotify to Tumblr

Hi gals and guys! Recently I've been unable to share from Spotify to Tumblr. I've tried logging in and out of the app / "turning it off and on again" etc. Sharing to stalkbook and twatter works fine though? Sharing from the PC works also works, just ...

  • Music Fan
  • Hi gals and guys!   Recently I've been unable to share from Spotify to Tumblr.   I've tried logging in and out of the app / "turning it off and on again" etc.   Sharing to s...
  • 250 Views
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  • 250 Views
  • 0 replies
  • 0 likes

Problemos synchronizing my Xperia / Problemas sincronizando mi Xperia (English/Español)

ENGLISH Good day.Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer.On the other hand, Spotify on the computer does not even have the tab "Devices".In addition, there are songs of l...

  • Regular
  • ENGLISH   Good day. Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer. On the other hand, Spotify on the computer d...
  • dfrspo
  • Regular
  • 272 Views
  • 4 replies
  • 0 likes
  • 272 Views
  • 4 replies
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I.m trying to recover my playlists

I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..

  • Newbie
  • I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
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Spotify plase solve issue " bluetooth share has stopped", on all Samsung devices

Since last updates is failing the bluetooth using Spotify!!!Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke?I am at one click to switching to Google MusicI am clientes since 3 years of Spotify!!!!

  • Casual Listener
  • Since last updates is failing the bluetooth using Spotify!!! Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke? I am at one click to switching to Google Musi...
  • 248 Views
  • 0 replies
  • 1 likes
  • 248 Views
  • 0 replies
  • 1 likes

Albums not showing on mobile + wow the app is slow.

I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise. Also while I'm here, another issue thats been plaguing this app s...

  • Regular
  • I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise.   Also ...
  • johnnych
  • Regular
  • 377 Views
  • 5 replies
  • 0 likes
  • 377 Views
  • 5 replies
  • 0 likes

Premium Trial

Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth.... Just signed up for a premium trial. I got a 30 day trial indicating that regular billing will start on the 29th of Septembe...

  • Casual Listener
  • Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth....   Just signed up for a premium trial.  I got a 30 day tria...
  • user-removed
  • Not applicable
  • 442 Views
  • 5 replies
  • 0 likes
  • 442 Views
  • 5 replies
  • 0 likes

radio isn't available

  • Visitor
  • dweynlovessptfy
  • Roadie
  • 273 Views
  • 1 replies
  • 1 likes
  • 273 Views
  • 1 replies
  • 1 likes

premium

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

  • Newbie
  • pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

  • Newbie
  • Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
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No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

  • Newbie
  • Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...
  • apoorv
  • Casual Listener
  • 3104 Views
  • 3 replies
  • 0 likes
  • 3104 Views
  • 3 replies
  • 0 likes

my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

  • Casual Listener
  • please answer my question. my songs will be deleted if i change my user account (android)
  • dweynlovessptfy
  • Roadie
  • 1364 Views
  • 1 replies
  • 0 likes
  • 1364 Views
  • 1 replies
  • 0 likes

Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

RockStars3.png Screen Shot 2015-07-22 at 12.47.05 PM.png
  • Spotify
  • Spotify
  •       Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...
  • 482 Views
  • 0 replies
  • 1 likes
  • 482 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

  • Newbie
  • When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...
  • 384 Views
  • 0 replies
  • 0 likes
  • Android 5.0.2
    Android 5.1.1
    Android App
    android wear
  • 384 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

  • Newbie
  • The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...
  • 381 Views
  • 0 replies
  • 0 likes
  • Android 5.0.2
    bug report
    galaxy s5
    music controls
  • 381 Views
  • 0 replies
  • 0 likes

Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

  • Casual Listener
  • Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...
  • dweynlovessptfy
  • Roadie
  • 3146 Views
  • 3 replies
  • 0 likes
  • No carrier
    offline
  • 3146 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium account stuck on shuffle

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, the Android app seems to be "stuck" on shuffle -- EV...

  • Casual Listener
  • I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, t...
  • megdamour
  • Casual Listener
  • 1121 Views
  • 2 replies
  • 0 likes
  • 1121 Views
  • 2 replies
  • 0 likes

Access to another User's library?

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of music that I have never listened to. I have access to m...

  • Newbie
  • I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of musi...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

bluetooth share stopped

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

  • Casual Listener
  • Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.
  • ben1001
  • Regular
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes