Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376333 Views

541 replies

34 likes

Account
Free
  • 376333 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7565 Views

0 replies

7 likes

  • 7565 Views
  • 0 replies
  • 7 likes

How to change country while using fido

So... Is it possible to change my country while using the premium service provided by fido?

Newbie

So... Is it possible to change my country while using the premium service provided by fido?

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Can't access premium

What can I do to fix this paying for premium but still on Spotify free

Newbie

What can I do to fix this paying for premium but still on Spotify free

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Solved!! Can not connect my spotify account with my android phone

Hi! I try to connect my spotify account to my phone and I get the message "You have already create an account with this email address"But I want to connect, not create a new account !If I try with a bad password I get the right message (Bad username/...

Newbie

Hi!   I try to connect my spotify account to my phone and I get the message "You have already create an account with this email address" But I want to connect, not create a new account !...

Adam_B

Spotify

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Spotify thinks im logging in from another country

I've been using spotify for a while and recently got the Moto X. I tried logging in with my usual account but for some strange reason it says that Im logging in from a different country. I uninstalled and renstalled and tried again still didnt work. ...

Newbie

I've been using spotify for a while and recently got the Moto X. I tried logging in with my usual account but for some strange reason it says that Im logging in from a different country. I uninstalle...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Smart tv Samsung

Quiero usar mi celular Android como control para mi smart tv Samsung, ya tengo instalada la Apple más reciente de spotify en mi Android y ya descargue la aplicación en mi smart tv, uso la misma conexión de Internet y uso la misma cuenta de spotify en...

Newbie

Quiero usar mi celular Android como control para mi smart tv Samsung, ya tengo instalada la Apple más reciente de spotify en mi Android y ya descargue la aplicación en mi smart tv, uso la misma conex...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Copying Contents of Playlist into Other Playlist

I found some similar posts here, but I am not looking to copy someone else's playlist to mine. I'm trying to downsize my music playlists and want to copy three of them into a new playlist, then delete the 3 old ones. Is there a way to do this on mobi...

Regular

I found some similar posts here, but I am not looking to copy someone else's playlist to mine. I'm trying to downsize my music playlists and want to copy three of them into a new playlist, then delet...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Problem syncing local files to my phone

I am trying to sync local files from my computer to my phone. I added the songs to a playlist and had spotify up on my computer and my phone and pressed the sync button on my phone. All the tracks in the playlist downloaded to my phone except the loc...

Casual Listener

I am trying to sync local files from my computer to my phone.  I added the songs to a playlist and had spotify up on my computer and my phone and pressed the sync button on my phone.  All t...

zippitey2

Casual Listener

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Spotify is only messing around.

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android. It's a shame that Spotify is ignoring all the users complaining about a lagging Android app...

Visitor

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android.   It's a shame that Spotify is ig...

woodandrew90

Roadie

593 Views

1 replies

0 likes

laggy
Subscription
  • 593 Views
  • 1 replies
  • 0 likes

Equalizer Fuction Issues

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...

Casual Listener

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the fi...

350 Views

0 replies

0 likes

Equalizer issues
  • 350 Views
  • 0 replies
  • 0 likes

Just start a playlist with a specific song!?

Hey! I just want to choose a song from a playlist (WITH FILTER!!) when i begin my trip. Then the playlist should continue as usual so the queue should be filled with all songs from the playlist and not just the songs in the filter. How do I do it? So...

Regular

Hey!   I just want to choose a song from a playlist (WITH FILTER!!) when i begin my trip. Then the playlist should continue as usual so the queue should be filled with all songs from the playl...

Adam_B

Spotify

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Musica playback

I can not play the music ... both offline and online, and I have a premium account.

Visitor

I can not play the music ... both offline and online, and I have a premium account.

user-removed

Not applicable

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for Android crashes when I choose ""Search".

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is a problem now? What can I do to remedy the situati...

Regular

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is...

realphae

Newbie

17442 Views

2 replies

0 likes

  • 17442 Views
  • 2 replies
  • 0 likes

Can I not use the songs I downloaded for my alarm clock?

I sleep too deep for the beeps, so I literally spent 3 days finding a clock for my Android where I had the option of using MP-3s and finding an app where I could download a few MP-3s of my favorite songs. I downloaded about 8 songs to my Samsung Gala...

Newbie

I sleep too deep for the beeps, so I literally spent 3 days finding a clock for my Android where I had the option of using MP-3s and finding an app where I could download a few MP-3s of my favorite s...

505 Views

0 replies

0 likes

MP3s for use with my alarm
  • 505 Views
  • 0 replies
  • 0 likes

Offline Musik ncihtmehr verfügbar

Hallo, Wenn ich bei meinem 4.4 Android-gerät in Spotify einige Playlists runterladen (offline verfügbar) mache, sind diese nach einigen Stunden nichtmehr offline verfügbar und ich MUSS sie JEDES MAL neu herrunterladen. Kann mir jemand sagen, wie das ...

Visitor

Hallo,   Wenn ich bei meinem 4.4 Android-gerät in Spotify einige Playlists runterladen (offline verfügbar) mache, sind diese nach einigen Stunden nichtmehr offline verfügbar und ich MUSS sie...

Matze

Roadie

870 Views

5 replies

0 likes

  • 870 Views
  • 5 replies
  • 0 likes

Spotify free won't play any music, including shuffleplay

When I click the shuffle play button I get no response. No music is played.I have cleared the cache, uninstalled, restarted my phone and then reinstalled.I made sure the streaming wasn't on high quality.Any other suggestions? I'm only Android 4.4, Sp...

Regular

When I click the shuffle play button I get no response. No music is played. I have cleared the cache, uninstalled, restarted my phone and then reinstalled. I made sure the streaming wasn't on h...

Adam_B

Spotify

3107 Views

15 replies

0 likes

  • 3107 Views
  • 15 replies
  • 0 likes

Random pauses during playback despite reinstalling

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app and click play, and the track will restart from the b...

Newbie

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app an...

416 Views

0 replies

0 likes

random stop
  • 416 Views
  • 0 replies
  • 0 likes

Spotify Android syncing between two phones

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spotify music. Recently, an update came out for the Ub...

Newbie

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spo...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Changing the order in which the songs are listed resets there offline availability...

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped from my device... Oh but my memory is all atill bei...

Newbie

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped ...

175 Views

0 replies

0 likes

  • 175 Views
  • 0 replies
  • 0 likes

None of the songs will play

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

Newbie

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Problema spotify family

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

Newbie

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes