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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Cannot download songs

Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.

Newbie

Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.

221 Views

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App instantly pauses and won't play songs

I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pauses again. Over, and over and over.I've tried WiFi...

Casual Listener

I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pa...

TacoThreat

Newbie

6516 Views

11 replies

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Local files no longer syncing to my new android phone. Can somebody please help?

This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got the new android and downloaded spotify and logged in...

Newbie

This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got t...

288 Views

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0 likes

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Premium enden altough I payed

One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premium should work but now it stopped for no reason. Wo...

Casual Listener

One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premi...

jakesteell

Casual Listener

431 Views

2 replies

0 likes

Premium
premium doesnt work
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account being double charged?

I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.

Newbie

I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.

182 Views

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Track keeps skipping on bluetooth headphones

Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place 5 secs. Then continue to the next track. Headphones...

Newbie

Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place ...

332 Views

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0 likes

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Spotify quits when my smartphone go to sleep

Hi, I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I.When I shutdown the screen the app quits and sure, the music stops playing.Any idea?Thanks

Visitor

Hi,  I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I. When I shutdown the screen the app quits and sure,  the music stops playing. Any idea? Thanks &nbsp...

user-removed

Not applicable

234 Views

1 replies

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My phone don't play any songs

Yesterday, I bought 3 months premium on spotify.Everyrthing went smooth. I enjoyed my music but only for 10 minutes.I search for a song that I wanted to play and when I selected it I've saw notifaction'This song is not avaible'And It keep happening w...

Casual Listener

Yesterday, I bought 3 months premium on spotify. Everyrthing went smooth. I enjoyed my music but only for 10 minutes. I search for a song that I wanted to play and when I selected it I've saw notif...

jajos

Casual Listener

368 Views

1 replies

0 likes

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Cannot sync All my music for offline listening in one tap via All Songs

I've seen a number of references to this feature, such as:http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314 Even Spotify support told me via email this was true, only last week !!! So what's happening???? I have...

Regular

I've seen a number of references to this feature, such as: http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314   Even Spotify support told me via email th...

Mannie3

Regular

718 Views

2 replies

0 likes

all songs
Playlists
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Album art bug on android

Hello!I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom google play, and from there downloaded the album to my and...

Newbie

Hello! I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom googl...

252 Views

0 replies

0 likes

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No music control on lock screen: Huawei Ascend Mate 7

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1.Any help would be very much appreciated!Thanks in advance!

Casual Listener

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1. Any help would be very m...

ilmetallo

Newbie

684 Views

1 replies

0 likes

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Spotify not recognizing keyboard on Galaxy S5

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninstalled and reinstalled to no avail.

Visitor

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninsta...

thumperyz69

Casual Listener

346 Views

2 replies

0 likes

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Spotify won't work on flight mode!

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app as I am still new and may have caused this issue. ...

Newbie

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app...

366 Views

0 replies

0 likes

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Playlist resets to first song

Background:I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). This has worked perfectley since the function was released, I could sit on m...

Newbie

Background: I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1).    Thi...

268 Views

0 replies

1 likes

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Can I rotate the homepage on android?

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

Newbie

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

243 Views

0 replies

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Solved!! "Running" option disappeared!??!

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Casual Listener

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Snooz

Casual Listener

717 Views

2 replies

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My spotify is telling me I have no space

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?

Casual Listener

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?

woodandrew90

Roadie

240 Views

1 replies

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Playback options - shuffle or not

This would seem to be easily fixed but I can't find an answer that works.I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle play". I don't want to do that.

Casual Listener

This would seem to be easily fixed but I can't find an answer that works. I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle ...

woodandrew90

Roadie

290 Views

1 replies

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[PSA] Clean install is not always clean enough

There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should have never happened. == Begin Report == Brief description of the ...

Visitor

There isn't a bug tracker, so I need to post here.  Hopefully "clean install" instructions will be amended so no other users will have to go through this.  The report that follows should ha...

user-removed

Not applicable

439 Views

1 replies

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Solved!! Spotify doesnt work with my home wifi

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection at all, even when I'm using the wifi on other apps...

Newbie

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection...

TiellySt

Newbie

569 Views

2 replies

0 likes

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