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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375718 Views

541 replies

34 likes

Account
Free
  • 375718 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
  • 0 replies
  • 7 likes

Free Premium Upgrade

HiI recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my facebook profile, it did not work.I have trying for a w...

Casual Listener

Hi I recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my fa...

ChelseaLorraine

Casual Listener

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Currently travelling, Spotify deleted all offline tracks

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to connect to the internet to login and then began re-...

Newbie

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to ...

woodandrew90

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Songs always stop

Hi, I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops. What can I do? or is there some error in the songs? Frank.

Newbie

Hi,   I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops.   What ...

tomhanks121

Newbie

955 Views

3 replies

1 likes

  • 955 Views
  • 3 replies
  • 1 likes

facebook disconnect

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

Visitor

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

kbrooksc

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Syncing offline music to external SD Card

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

Visitor

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

woodandrew90

Roadie

635 Views

4 replies

0 likes

  • 635 Views
  • 4 replies
  • 0 likes

help

Can't use my premium

Casual Listener

Can't use my premium

kbrooksc

Community Legend

395 Views

3 replies

0 likes

  • 395 Views
  • 3 replies
  • 0 likes

Fleur East album broken

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKcOnly plays through the left speaker. How do I get Spotify to fix the album?

Casual Listener

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKc Only plays through the left speaker. How do I get Spotify to fix the album?

Ljbade

Casual Listener

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Error message when i trying to log

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my facebook account . This is the second times that's...

Newbie

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Solved!! Access Spotify Now/Podcasts on Android

I have Spotify premium and can't seem to access spotify now.

Regular

I have Spotify premium and can't seem to access spotify now.

kbrooksc

Community Legend

1655 Views

11 replies

0 likes

  • 1655 Views
  • 11 replies
  • 0 likes

Different EQ settings for different devices

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility that spotify can change EQ settings for every blueto...

Newbie

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility t...

JackHay

Music Fan

5765 Views

1 replies

13 likes

  • 5765 Views
  • 1 replies
  • 13 likes

TR-kullanım verileri Mb veya Gb

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

Newbie

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

392 Views

0 replies

0 likes

veri kota
  • 392 Views
  • 0 replies
  • 0 likes

Shuffle play

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

Newbie

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

kbrooksc

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Offline Content - it's on SD card but Spotify does not recognize it

Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, reinstalled the app and then set the download quality to "Extre...

Newbie

Hello,   I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, rei...

woodandrew90

Roadie

1587 Views

3 replies

1 likes

crashes
downloads
Offline Content
sd card
  • 1587 Views
  • 3 replies
  • 1 likes

Distored/slowed sound on Nexus

I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a clean reinstall the problem still persists.I hope yo...

Casual Listener

I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a c...

Daanoli

Casual Listener

583 Views

4 replies

0 likes

  • 583 Views
  • 4 replies
  • 0 likes

Music information in my car

For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song and allowing me to change songs. I do not know what h...

Casual Listener

For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song an...

javargasp10

Casual Listener

1013 Views

6 replies

0 likes

  • 1013 Views
  • 6 replies
  • 0 likes

Country change

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

Casual Listener

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

MaryS

Roadie

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

Regular

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...

BenBen

Casual Listener

188608 Views

20 replies

0 likes

  • 188608 Views
  • 20 replies
  • 0 likes

Android MP3 players

HiI'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device?Thanks

Visitor

Hi I'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device? Thanks

k_c_t_r

Casual Listener

2397 Views

4 replies

1 likes

  • 2397 Views
  • 4 replies
  • 1 likes

Spotify Voucher not accepted

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

Casual Listener

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

OviiiOne

Community Legend

416 Views

3 replies

0 likes

  • 416 Views
  • 3 replies
  • 0 likes