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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387790 Views

545 replies

34 likes

Account
Free
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  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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  • 7 likes

Random pauses during playback despite reinstalling

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app and click play, and the track will restart from the b...

Newbie

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app an...

425 Views

0 replies

0 likes

random stop
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Spotify Android syncing between two phones

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spotify music. Recently, an update came out for the Ub...

Newbie

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spo...

264 Views

0 replies

0 likes

  • 264 Views
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Changing the order in which the songs are listed resets there offline availability...

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped from my device... Oh but my memory is all atill bei...

Newbie

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped ...

180 Views

0 replies

0 likes

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None of the songs will play

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

Newbie

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

223 Views

0 replies

0 likes

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Problema spotify family

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

Newbie

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

How Do I Reset My Account?

How do I reset my entire account

Regular

How do I reset my entire account

Inbetween96

Newbie

2118 Views

11 replies

0 likes

Account
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  • 11 replies
  • 0 likes

Solved!! spotify crashes on android after update

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

Newbie

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

roomar

Newbie

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
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Free Premium Upgrade

HiI recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my facebook profile, it did not work.I have trying for a w...

Casual Listener

Hi I recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my fa...

ChelseaLorraine

Casual Listener

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
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Currently travelling, Spotify deleted all offline tracks

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to connect to the internet to login and then began re-...

Newbie

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to ...

woodandrew90

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Songs always stop

Hi, I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops. What can I do? or is there some error in the songs? Frank.

Newbie

Hi,   I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops.   What ...

tomhanks121

Newbie

961 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

facebook disconnect

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

Visitor

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

kbrooksc

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
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Syncing offline music to external SD Card

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

Visitor

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

woodandrew90

Roadie

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
  • 0 likes

help

Can't use my premium

Casual Listener

Can't use my premium

kbrooksc

Community Legend

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

Fleur East album broken

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKcOnly plays through the left speaker. How do I get Spotify to fix the album?

Casual Listener

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKc Only plays through the left speaker. How do I get Spotify to fix the album?

Ljbade

Casual Listener

476 Views

2 replies

0 likes

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  • 2 replies
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Error message when i trying to log

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my facebook account . This is the second times that's...

Newbie

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my...

302 Views

0 replies

0 likes

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Solved!! Access Spotify Now/Podcasts on Android

I have Spotify premium and can't seem to access spotify now.

Regular

I have Spotify premium and can't seem to access spotify now.

kbrooksc

Community Legend

1742 Views

11 replies

0 likes

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  • 11 replies
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Different EQ settings for different devices

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility that spotify can change EQ settings for every blueto...

Newbie

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility t...

JackHay

Music Fan

5870 Views

1 replies

13 likes

  • 5870 Views
  • 1 replies
  • 13 likes

TR-kullanım verileri Mb veya Gb

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

Newbie

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

401 Views

0 replies

0 likes

veri kota
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Shuffle play

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

Newbie

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

kbrooksc

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes