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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106739 Views

26 replies

3 likes

  • 106739 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216365 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216365 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569949 Views

78 replies

3 likes

  • 569949 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469947 Views

577 replies

40 likes

Account
Free
  • 469947 Views
  • 577 replies
  • 40 likes

I'm new

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

Newbie

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

364 Views

0 replies

0 likes

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Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

Newbie

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...

MichaelJerzak

Composer

552 Views

1 replies

1 likes

  • 552 Views
  • 1 replies
  • 1 likes

Random Static on Bluetooth Devices

Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth)At first I thought it was just the car's bluetooth stuff being a piece of junk, co...

Music Fan

Hello all,   So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth) At first I thought i...

travfran

Music Fan

9608 Views

2 replies

0 likes

  • 9608 Views
  • 2 replies
  • 0 likes

No local files available on android phone

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone any ideas?

Newbie

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone 😞 any ideas?

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Pago Spotify Premium Urgente

HolaHace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de creditoLuego me pidieron crear un user y contraseña, lo cual realice pero perdi las opciones del ser...

Newbie

Hola Hace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de credito Luego me pidieron crear un user y cont...

299 Views

0 replies

0 likes

  • 299 Views
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  • 0 likes

Music Skipping... Absolutely annoying!

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.

Casual Listener

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less. 

Flixx

Community Legend

815 Views

5 replies

0 likes

  • 815 Views
  • 5 replies
  • 0 likes

Solved!! Mysterious 'other devices' connected

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I find a lot of hop hop and R&B that I never listened t...

Casual Listener

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I fi...

Bittencourt

Spotify Star

4876 Views

4 replies

0 likes

devices
Issues
Recently Played
Security
  • 4876 Views
  • 4 replies
  • 0 likes

Solved!! Feature request: Queue last.fm scrobbles in offline mode

Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles and it would be very neat if those could be queued up and submi...

Music Fan

Hi,   When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles a...

user-removed

Not applicable

1898 Views

3 replies

2 likes

  • 1898 Views
  • 3 replies
  • 2 likes

"Running" feature gone from my app

Spotify Running is one of the best features of the app.I have been using it for months, now it's gone from the app.I have uninstalled the app and reinstalleed, and it is gone from the side menu, and yet I receive, when launching the app affter instal...

Newbie

Spotify Running is one of the best features of the app. I have been using it for months, now it's gone from the app. I have uninstalled the app and reinstalleed, and it is gone from the side menu, ...

Nico

Community Legend

627 Views

1 replies

0 likes

Running gone
  • 627 Views
  • 1 replies
  • 0 likes

Problem while listening to music

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume, the song pauses alone, instead decreasing the vol...

Casual Listener

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume...

dariuzzo92

Casual Listener

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Facebook no conecta

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

Casual Listener

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

yofedes

Newbie

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

very very slow startup android app

I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files etc . I do believe it has to do with Spotify Severs , or loca...

Newbie

  I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files et...

kbrooksc

Community Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Solved!! Sorting

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

Casual Listener

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

mrdmcneese

Casual Listener

867 Views

4 replies

0 likes

  • 867 Views
  • 4 replies
  • 0 likes

Volume diminui

Hello guys,I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even al...

Newbie

Hello guys, I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change i...

Bittencourt

Spotify Star

2532 Views

1 replies

1 likes

  • 2532 Views
  • 1 replies
  • 1 likes

Solved!! offline music dissapears after rebooting or turning off

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried cleaning the data uninstalling turning off phone, ...

Casual Listener

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried...

user-removed

Not applicable

1207 Views

4 replies

0 likes

  • 1207 Views
  • 4 replies
  • 0 likes

Can't Sync Local Songs to Playlists for Offline Use

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me. In short, songs from my PC will not sync to play on my phone at all. They play just fine on my P...

Casual Listener

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me.   In short, songs from my PC will not ...

xlugon77pyro

Casual Listener

3190 Views

4 replies

1 likes

Android
local files
play offline
  • 3190 Views
  • 4 replies
  • 1 likes

No Internet Connection Available Problem

Hi! I'm a free user of Spotify.I'm running on a Redmi NOTE.Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs,despite having internet connection over data or WiFi.I too, che...

Newbie

Hi! I'm a free user of Spotify. I'm running on a Redmi NOTE. Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs, de...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Gostaria de um backup para mudar de conta

Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o que eu escrevo nas atividades e não consegui exclui...

Visitor

Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o ...

829 Views

0 replies

0 likes

  • 829 Views
  • 0 replies
  • 0 likes

Paying for Spotify Premium

If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?

Newbie

If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?

OviiiOne

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Why will songs always stop after 7 seconds?

Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous times but it's not working. I even made sure all of ...

Newbie

Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous t...

Nico

Community Legend

957 Views

1 replies

1 likes

  • 957 Views
  • 1 replies
  • 1 likes