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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114611 Views

26 replies

4 likes

  • 114611 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230342 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230342 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589479 Views

79 replies

3 likes

  • 589479 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484480 Views

580 replies

42 likes

Account
Free
  • 484480 Views
  • 580 replies
  • 42 likes

would like to recover radio

Hi. How´s it going.My problem is that I was listening to a radio based on a song I liked a lot.I pressed the thumb up button or the thumb down after a song I liked or didn´t like to improve the radio.Now the improved radio is a complete piece of...Ho...

Newbie

Hi. How´s it going. My problem is that I was listening to a radio based on a song I liked a lot. I pressed the thumb up button or the thumb down after a song I liked or didn´t like to imp...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Facebook sharing function on Gingerbread!

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo rarely. its weird at the same time isnt.. I know that pro...

Newbie

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo r...

669 Views

0 replies

0 likes

Android
Facebook
gingerbread
Issues
sharing
  • 669 Views
  • 0 replies
  • 0 likes

While offline, Android player wont show playlists

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only. Yesterday while in my car, I had stopped spotify, restarted it. After i...

Casual Listener

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only.  Yesterday whil...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

SpotifyS from base

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me?Greetz

Newbie

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me? Greetz

Steph_B

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

[Android][Connect] Problem with Spotify App and sync

There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then when those songs finish playing, it queues up THOSE EXACT SAME SONGS. This is not me overeggagerating and saying "I'm s...

Regular

            There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then w...

503 Views

0 replies

0 likes

Android
Connect
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  • 0 replies
  • 0 likes

Muic content

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost asking me to resign up again . Any suggestions woul...

Newbie

Hello all who can help. I just upgraded to sprint when i went to open spotify it i can see all my profile info where the payment comes from yada yada ...but all my Playlist are gone and it is almost ...

Steph_B

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

organizing playlists

Hello,probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy S6 mobile and ipad tablet, I don't manage to move playlis...

Regular

Hello, probably a very silly question, but can someone tell me how to organize playlists on a smartphone or tablet ? I found it very easily on my PC desktop with drag and drop, but on my galaxy...

Steph_B

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Bluetooth headphone controls

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify. The manual says my bluetooth transmitter needs to support AVRCP, and I'm tryin...

Regular

I just bought a new pair of bluetooth heaphones with control buttons to skip tracks, play/pause, and they pair to my Android phone, but the controls don't work on Spotify.  The manual says my bl...

Steph_B

Roadie

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Songs starting without eq

When i play a song on spotify it starts for a split second without eq and on max volume, known issue?Samsung s4 active

Newbie

When i play a song on spotify it starts for a split second without eq and on max volume, known issue? Samsung s4 active

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Unable To Search

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else I can do

Newbie

Since the last update I have been unable to input the letters into the search field to look up new music. I have uninstalled, reinstalled, cleared cache, etc.. Still cannot search. Not sure what else...

Steph_B

Roadie

595 Views

1 replies

0 likes

Search
  • 595 Views
  • 1 replies
  • 0 likes

EQ Malfunction on android app

I am expierncing a issue with the Spotify app on android my system is configured as follows Device: ONE Plus: OneAndroid Version: 5.1.1Spotify App version:4.4.0.1008 all internal and external EQ's are turned offvolume leveling has been turned offissu...

Newbie

I am expierncing a issue with the Spotify app on android my system is configured as follows   Device: ONE Plus: One Android Version: 5.1.1 Spotify App version:4.4.0.1008   all interna...

Steph_B

Roadie

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

doesn't stop

When i recieve a call musoc doesn't stop and make later can't be paused

Newbie

When i recieve a call musoc doesn't stop and make later can't be paused

Steph_B

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Surround Sound Glitch - Nexus 5

There is a glitch with the 'Surround Sound' equlizer setting on the Nexus 5. When I enable it I'm getting a lot of background noise, which sounds like static i.e. harsh pop and crackle. This only occurs when the surround sound setting is enabled and ...

Music Fan

There is a glitch with the 'Surround Sound' equlizer setting on the Nexus 5.   When I enable it I'm getting a lot of background noise, which sounds like static i.e. harsh pop and crackle. &nb...

Steph_B

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

lg g4 saying its downloaded music and it never does.

I try to download all the music on my account and it never saves anything it supposedly downloaded. It says its downloaded 140 of 1500 songs and I stop the download and none of them were saved to my phone. I have plenty of memory.

Newbie

I try to download all the music on my account and it never saves anything it supposedly downloaded. It says its downloaded 140 of 1500 songs and I stop the download and none of them were saved to my ...

Steph_B

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Offline

Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again. Then I would move the spotify folder to my sd car...

Newbie

Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again...

Steph_B

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Bluetooth Device Doesn'T Work

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Newbie

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Steph_B

Roadie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify stutters/pauses occasionally

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was stuttering randomly In between songs. It usually stut...

Newbie

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was st...

aodhokeady

Gig Goer

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Fix bugs for Android App

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a fact.

Newbie

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a...

James

Spotify

1545 Views

1 replies

0 likes

problem with app speed for android
  • 1545 Views
  • 1 replies
  • 0 likes

Cant login anymore

Hi all,I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make a new password but it says that I need to login with m...

Visitor

Hi all, I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make...

James

Spotify

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! Playlist play mode

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Regular

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Tingapio1

Regular

4787 Views

11 replies

1 likes

Play
  • 4787 Views
  • 11 replies
  • 1 likes