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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237912 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237912 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598802 Views

79 replies

3 likes

  • 598802 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491280 Views

581 replies

42 likes

Account
Free
  • 491280 Views
  • 581 replies
  • 42 likes

Useless on htc one

The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use spotify when im not at home since i have all my mu...

Newbie

The app randomly freezes and regularly causes my entire phone to turn off. I've never had a problem like this and it only happens when i try to use spotify. I've cancelled my subscription. I only use...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Spotify Android 6.0 SD Kart Sorunu.

LG G3 (Android 6.0) kullanıyorum. 5.0 kullanırken SD karta otomatik olarak depoluyordu. 6.0'a geçince Dahili hafızaya depolamaya başladı. Üç kez kaldırıp yeniden yüklememe rağmen sorunum çözülmedi. Hafıza kartınada biçimlendirip denedim. Galiba soeun...

Casual Listener

LG G3 (Android 6.0) kullanıyorum. 5.0 kullanırken SD karta otomatik olarak depoluyordu. 6.0'a geçince Dahili hafızaya depolamaya başladı. Üç kez kaldırıp yeniden yüklememe rağmen sorunum çözülmedi. H...

ykpumt1

Casual Listener

1791 Views

4 replies

1 likes

  • 1791 Views
  • 4 replies
  • 1 likes

download error

i can`t download any playlist, because the app say that i already use 3 divices, what can i do to solve the problem? please help me

Newbie

i can`t download any playlist, because the app say that i already use 3 divices, what can i do to solve the problem? please help me

driveflanger

Community Legend

412 Views

1 replies

1 likes

  • 412 Views
  • 1 replies
  • 1 likes

my volume keeps changing while a song is playing

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and downloading all the songs over again but it didn't...

Casual Listener

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and...

driveflanger

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Vocals almost inaudible

Hi, I'm listening on Android and while the instrumentation sounds fine the vocals are very, very low in the mix, and are kind of muffled and "echo." I deleted data and cache numerous times, turned off normalize volume, made sure everything with my eq...

Newbie

Hi,    I'm listening on Android and while the instrumentation sounds fine the vocals are very, very low in the mix, and are kind of muffled and "echo." I deleted data and cache numerous t...

Steph_B

Roadie

1626 Views

1 replies

2 likes

  • 1626 Views
  • 1 replies
  • 2 likes

songs disapear

I have recently downloaded songs from an artist and I saved them so that I could listen later but when I went to listen to the songs they didn't even exist anymore but my friend still has the songs what's going on?

Newbie

I have recently downloaded songs from an artist and I saved them so that I could listen later but when I went to listen to the songs they didn't even exist anymore but my friend still has the songs w...

Steph_B

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

OFFLINE MODE ISSUES

I am on deployment and have lost the ability to play any of my music offline. It said to go online and verify that you are a Premium member which I am and did and it still does not work. Unfortunately I will not be able to connect my devices to wifi ...

Newbie

I am on deployment and have lost the ability to play any of my music offline.  It said to go online and verify that you are a Premium member which I am and did and it still does not work.  ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Descargo la app a mi samsung s6 y no me aparece en el escritorio

Hola queria saber por que no me aparece la app de sporify en mi samsung s6. He intentado todo con una app vieja y con la actualizacion?

Newbie

Hola queria saber por que no me aparece la app de sporify en mi samsung s6. He intentado todo con una app vieja y con la actualizacion?

Steph_B

Roadie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Offline problem

Hello everybody, When I use the Spotify App on my phone (Samsung Galaxy SIII Mini), I can't access "My Songs". No problems with playlist. Anybody got any suggestions?

Newbie

Hello everybody,   When I use the Spotify App on my phone (Samsung Galaxy SIII Mini), I can't access "My Songs". No problems with playlist. Anybody got any suggestions?

Steph_B

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

I constantly get problems from the android app

Yesterday spotify decided to delete all my offline tracks. 10+gb of music gone. I decide to reinstall the app and redownload my songs. Cleared cache and data, reinstalled the app, go to log in screen, takes forever to log in into my account. Finally ...

Casual Listener

Yesterday spotify decided to delete all my offline tracks. 10+gb of music gone. I decide to reinstall the app and redownload my songs. Cleared cache and data, reinstalled the app, go to log in s...

HeadsUpHigh

Casual Listener

1546 Views

8 replies

0 likes

  • 1546 Views
  • 8 replies
  • 0 likes

my volume keeps changing while a song is playing

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and downloading all the songs over again but it didn't...

Casual Listener

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and...

1015 Views

0 replies

0 likes

volume android changing
  • 1015 Views
  • 0 replies
  • 0 likes

Promocion falsa

Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se termino mi subscripcion premium y no me dieron los 3 m...

Casual Listener

Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se ter...

Jaasiel

Casual Listener

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Random quality loss in offline playlists

I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and when I go back to the player and scroll back, it chan...

Visitor

I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and wh...

623 Views

0 replies

1 likes

Android
mode
quality
Spotify
streaming
  • 623 Views
  • 0 replies
  • 1 likes

Spotify won't play next local song after it ends

Hi, I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs on my android smartphone. The song comes to the ending, and in...

Newbie

Hi,   I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs ...

Geck

Casual Listener

2801 Views

3 replies

4 likes

Android
local songs
  • 2801 Views
  • 3 replies
  • 4 likes

Offline Mode Forces Me to Log Back In

On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have. The biggest problem is as follows. I start up Spotify, put it in offline mode. I queue up an album to pla...

Regular

On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have.   The biggest problem is as follows. I start up...

rickwaugh57

Regular

1072 Views

6 replies

0 likes

  • 1072 Views
  • 6 replies
  • 0 likes

Removing Recently played artist

I can't remove an Artist from my Recently played items? the 3 dots are not at the end as the others are.... Any help? Thanks,Matt

Casual Listener

I can't remove an Artist from my Recently played items?  the 3 dots are not at the end as the others are....   Any help?   Thanks, Matt

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

cant listen offline

cant listen offline

Newbie

cant listen offline

Nico

Community Legend

397 Views

1 replies

1 likes

  • 397 Views
  • 1 replies
  • 1 likes

Mensaje entrante baja el volumen

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

Regular

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

fcoasl

Newbie

45181 Views

3 replies

0 likes

  • 45181 Views
  • 3 replies
  • 0 likes

Spotify randomly plays when phone is locked

Hi For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was listening to. Usually the song will begin playing when I push th...

Casual Listener

Hi   For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was list...

958 Views

0 replies

1 likes

  • 958 Views
  • 0 replies
  • 1 likes

Problems w/ saving playlists offline

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to the Android 6.0

Newbie

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to th...

Steph_B

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes