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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194939 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194939 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536292 Views

78 replies

3 likes

  • 536292 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440142 Views

565 replies

37 likes

Account
Free
  • 440142 Views
  • 565 replies
  • 37 likes

Deleting the cache and saved data not working

Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint worked. Then I clear the cache of the app and uninsta...

Regular

Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint wo...

Bittencourt

Spotify Star

4069 Views

7 replies

0 likes

offline data
storage space
  • 4069 Views
  • 7 replies
  • 0 likes

josemitroya

He pagado por suscripción a Premiun por tres mese por 0,99 €Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee.Por que ???Gracias

Casual Listener

He pagado por suscripción a Premiun por tres mese por 0,99 € Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee. Por que ??? Gracias

josemitroya

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Can no longer select songs ON TABLET, tablet mode no longer working Nexus 7 2013

I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone version which has shuffle play only) But for whatever rea...

Music Fan

I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone versio...

awakened77

Casual Listener

2423 Views

5 replies

1 likes

  • 2423 Views
  • 5 replies
  • 1 likes

Spotify refuses to play songs for more than a second

I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second before pausing. There is no sound and I don't know how...

Newbie

I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second bef...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Offline mode with new mobilephone

Hello,I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card.Now, at my new S5, there is no offline music avaiable?! It seems, that spotify doesn't recognized the SD-card?! Can anyone help please!!??...

Casual Listener

Hello, I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card. Now, at my new S5, there is no offline music avaiable?! It seems, that spotify does...

woodandrew90

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Playing over phone calls

While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time

Newbie

While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time

snailwolf

Newbie

2937 Views

2 replies

0 likes

  • 2937 Views
  • 2 replies
  • 0 likes

Switched phones and lost all my music

I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.

Newbie

I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.

driveflanger

Community Legend

1464 Views

2 replies

0 likes

  • 1464 Views
  • 2 replies
  • 0 likes

Tracks restart after a quarter second

Hi,I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of the new track, then stops and starts it again and play...

Regular

Hi, I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of...

CraigIW

Regular

718 Views

2 replies

0 likes

AudioFX equaliser restart
  • 718 Views
  • 2 replies
  • 0 likes

cant play songs in background

whenever I try to open an app or a game such as candy crush, spotify closes and stops playing. I have a samsung ace 4 running kitkat 4.4.4 any solutions?

Newbie

whenever I try to open an app or a game such as candy crush, spotify closes and stops playing. I have a samsung ace 4 running kitkat 4.4.4 😞 any solutions? 😞

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

Wont let me log in

Wont let me log in says i have already used this email and then i geg a notification from facebook saying my account was logged into by spotify but i dont have my facebook linked

Newbie

Wont let me log in says i have already used this email and then i geg a notification from facebook saying my account was logged into by spotify but i dont have my facebook linked

322 Views

0 replies

0 likes

Cant log in
  • 322 Views
  • 0 replies
  • 0 likes

Playlist off line and quality

On my android device I frequently use the off-line feature to listen to playlists I downloaded previously via wifi. Unfortunately the size of the downloads is limited. I have some questions related to this:1. Is the size of the download limited by th...

Casual Listener

On my android device I frequently use the off-line feature to listen to playlists I downloaded previously via wifi. Unfortunately the size of the downloads is limited. I have some questions related t...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Impossible to fill payment forms for Brazilian user

The mask at Cpf and Cep fields, from payment method is not holdind the information.nor finding my addreess when I use my android to update payment information page.

Newbie

The mask at Cpf and Cep fields, from payment method is not holdind the information.nor finding my addreess when I use my android to update payment information page.

597 Views

0 replies

0 likes

Android
Payment
  • 597 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Running feature does not appear

Hi, I am using spotify on an android device. I have an issue concerning spotify running feature. Since the first time spotify running feature became available for android devices, I haven't been able to make it shown in the menu. This only happens wh...

Regular

Hi,   I am using spotify on an android device. I have an issue concerning spotify running feature. Since the first time spotify running feature became available for android devices, I haven't ...

bay254

Casual Listener

2751 Views

12 replies

0 likes

  • 2751 Views
  • 12 replies
  • 0 likes

Useing spotify on my roku

Why can't I download full albums on my roku like I can on my phone

Newbie

Why can't I download full albums on my roku like I can on my phone

336 Views

0 replies

1 likes

  • 336 Views
  • 0 replies
  • 1 likes

ad won't show up

At first I got a ad that won't play like had no play pause button. So I logged out/in and went and shuffled on a Playlist and I heard anhad but it didn't pop up or show it was playing at the bottom and after no music so I press shuffle again and it s...

Newbie

At first I got a ad that won't play like had no play pause button. So I logged out/in and went and shuffled on a Playlist and I heard anhad but it didn't pop up or show it was playing at the bottom a...

387 Views

0 replies

0 likes

ad frozen not playing
  • 387 Views
  • 0 replies
  • 0 likes

How to change country while using fido

So... Is it possible to change my country while using the premium service provided by fido?

Newbie

So... Is it possible to change my country while using the premium service provided by fido?

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Can't access premium

What can I do to fix this paying for premium but still on Spotify free

Newbie

What can I do to fix this paying for premium but still on Spotify free

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Can not connect my spotify account with my android phone

Hi! I try to connect my spotify account to my phone and I get the message "You have already create an account with this email address"But I want to connect, not create a new account !If I try with a bad password I get the right message (Bad username/...

Newbie

Hi!   I try to connect my spotify account to my phone and I get the message "You have already create an account with this email address" But I want to connect, not create a new account !...

Adam_B

Spotify

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Spotify thinks im logging in from another country

I've been using spotify for a while and recently got the Moto X. I tried logging in with my usual account but for some strange reason it says that Im logging in from a different country. I uninstalled and renstalled and tried again still didnt work. ...

Newbie

I've been using spotify for a while and recently got the Moto X. I tried logging in with my usual account but for some strange reason it says that Im logging in from a different country. I uninstalle...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Smart tv Samsung

Quiero usar mi celular Android como control para mi smart tv Samsung, ya tengo instalada la Apple más reciente de spotify en mi Android y ya descargue la aplicación en mi smart tv, uso la misma conexión de Internet y uso la misma cuenta de spotify en...

Newbie

Quiero usar mi celular Android como control para mi smart tv Samsung, ya tengo instalada la Apple más reciente de spotify en mi Android y ya descargue la aplicación en mi smart tv, uso la misma conex...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes