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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

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Solved!! esperando para descargar

En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no encuentro que inconveniente tengo.

Newbie

En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no e...

Danielo861

Casual Listener

90551 Views

15 replies

5 likes

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Is there a user manual: q: android album play all songs in order

I find the UI confusing and irritating. I'm really on the fence about keeping with Spotify. (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) My current biggest issue is trying to load and play albums, as alb...

Newbie

I find the UI confusing and irritating.  I'm really on the fence about keeping with Spotify.  (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) &n...

346 Views

0 replies

0 likes

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Premium account works on one device but not the other

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So I checked the forums and logged in and out and chec...

Newbie

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So ...

501 Views

0 replies

1 likes

  • 501 Views
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Default player (especialy bluetooth)

How to set Spotify as a default player? I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Spotify. I have installed Default App Manager and Spotify does...

Casual Listener

How to set Spotify as a default player?   I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Sp...

1141 Views

0 replies

4 likes

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  • 4 likes

Recently Played Section Problem

I don't know if it happens only to me or it is a common feature of recently played section on android platform. The problem is: When I tap on some recently played album or artist, I can only see my saved songs of that album or artist(if there are any...

Newbie

I don't know if it happens only to me or it is a common feature of recently played section on android platform. The problem is: When I tap on some recently played album or artist, I can only see my s...

Usemyemail27450

Regular

789 Views

1 replies

1 likes

Android
Recently Played
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Login(?) failure

Hi.I have a problem with connecting on Spotify on a Samsung deviceYesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but nothing harmful)But this morning, I received the messag...

Regular

Hi. I have a problem with connecting on Spotify on a Samsung device Yesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but ...

miguedrive

Gig Goer

777 Views

6 replies

0 likes

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Solved!! Offline Sync Fail! Download Error

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track limit. When I try to add a song for offline mode it ...

Casual Listener

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track l...

xadiq

Newbie

1905 Views

2 replies

0 likes

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Premium stops working

Hello,I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premium subscription.I appreciate any help. Thanks!--Thales

Casual Listener

Hello, I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premiu...

Pete

Roadie

664 Views

9 replies

0 likes

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Can't access controls on lock screen

Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem.I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background image of the song playing. But no controls. When I pull...

Music Fan

Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem. I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background ...

yazrana12

Newbie

1294 Views

4 replies

0 likes

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Solved!! samsung s5 crashes

Hi, Today Spotify keeps crashing on opening app on Samsung S5Have had no problem before.Rebooting does not solve problem.Re installing app does not solve provblem.Notb using SD card Solution thanks??

Casual Listener

Hi,   Today Spotify keeps crashing on opening app on Samsung S5 Have had no problem before. Rebooting does not solve problem. Re installing app does not solve provblem. Notb using SD card ...

BTIDMATT

Newbie

11871 Views

44 replies

3 likes

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Solved!! app crash

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But the problems still exist. I tried an another accoun...

Newbie

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But ...

Daniel

Community Legend

698 Views

2 replies

1 likes

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Spotify app is just not working

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to have spotify open constantly on my screen. This is...

Casual Listener

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to...

479 Views

0 replies

0 likes

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Keeps crashing after last update on Samsung S5..

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Visitor

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Tibbity1

Casual Listener

1303 Views

9 replies

2 likes

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Spotify playing without sound

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i have no idea what to do

Newbie

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i hav...

375 Views

0 replies

0 likes

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Spotify stopped working from galaxy s5

My spotify stopped working in the galaxy s5, already formatted and reinstalled and does not work

Newbie

My spotify stopped working in the galaxy s5, already formatted and reinstalled and does not work

victorhazin

Casual Listener

918 Views

5 replies

0 likes

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REPEAT MODE WITH SPOTIFY CONNECT?

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on Do you have the same problem? Or is it only me?

Newbie

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on 😞 Do you have the same pr...

user-removed

Not applicable

754 Views

1 replies

0 likes

Connect
repeat just a single song
repeat track
Repeat-One
Spotify Conect
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Not Available Offline

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now I can not even find the tab to flip to available of...

Newbie

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now ...

moonh8sun

Regular

522 Views

4 replies

0 likes

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I cannot listen to song spotify:track:5DEBUNlAGL394H3ioYRABS - it seems empty

Hello I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuring the track time is counting, but nothing sounds. It is like the song...

Casual Listener

Hello   I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuri...

555 Views

0 replies

0 likes

Blank
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