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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202285 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202285 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547039 Views

78 replies

3 likes

  • 547039 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454882 Views

571 replies

38 likes

Account
Free
  • 454882 Views
  • 571 replies
  • 38 likes

Chromecast

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example: 1) I choose a song from a playlist.2) I press "Play".3) "Pause" icon is shown, but it immedia...

Newbie

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example:   1) I choose a song from a pl...

mauricegl

Casual Listener

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Pauses while reproducing

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if it's a problem with my device or with the app, ple...

Newbie

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if...

Nico

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

EQ is delayed on Nexus 6P

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify. I listen to Spotify everytime I'm out of the house and I really like using t...

Newbie

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify.   I listen to Spot...

606 Views

0 replies

1 likes

  • 606 Views
  • 0 replies
  • 1 likes

Chromecast - Skip Songs

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries.Any ideas?

Newbie

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no wor...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Spotify Running on Phone, controlled by external tablet.

Hello Spotify Users and Staff! Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little different. My plan was to connect my phone to the car speaker system but...

Newbie

Hello Spotify Users and Staff!    Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little differ...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Sign in

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my username

Newbie

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my userna...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Very İmportant

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

Casual Listener

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

yusufiktu006

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1272 Views

4 replies

0 likes

Always downloading songs
  • 1272 Views
  • 4 replies
  • 0 likes

Spotify and Android 6

Hi we're running CM13 on a Samsung Galxy s4mini.The complete troubleshooting Guide regarding se SD-card.Doesn't work Spotify always uses internal memory even, when this is completely filled with stuff. Great Bullhsit guys. Has anybody an Idea what is...

Newbie

Hi we're running CM13 on a Samsung Galxy s4mini. The complete troubleshooting Guide regarding se SD-card. Doesn't work Spotify always uses internal memory even, when this is completely filled with ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Lost premium upgrade

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

Newbie

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Solved!! Music videos

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Newbie

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Bittencourt

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

Newbie

Ciao everybody,   i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1).   I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Spotify App not showing up in Android Auto

I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have seen articles about people using it with the same radio that Ive go...

Newbie

I recently purchased and installed an Android Auto compatible radio in my car.    Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have s...

Phil823

Newbie

2114 Views

4 replies

0 likes

android auto
Galaxy S6
Lollipop
  • 2114 Views
  • 4 replies
  • 0 likes

7 day free trial

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, Spotify user

Newbie

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help...      Sincerely, &n...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Ecualización

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva.Gracias!

Newbie

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva. Gracias!

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Android App Crashing

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify has stopped" message appears. I have tried turning ...

Casual Listener

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Premier 3 mesi a 0.99

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale.Impossibile registrare causa problemi tecnici.ora che non c'è più la promozione si riesce perfettamente ad ...

Newbie

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale. Impossibile registrare causa problemi tecnici.ora che ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

how to delete or remove whole albums htc-one-m8 Android 5.0.1

for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s).I can remove individual songs but unless I hunt and pecking around I sometimes accidentally add another album I...

Newbie

for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s). I can remove individual songs but unless I hunt and peckin...

user-removed

Not applicable

647 Views

1 replies

0 likes

remove
  • 647 Views
  • 1 replies
  • 0 likes

No Album Art Whatsoever

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all together, clearing the cache/data for the app, as well ...

Music Fan

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all toge...

chicknahaf

Casual Listener

956 Views

1 replies

1 likes

  • 956 Views
  • 1 replies
  • 1 likes

Solved!! New songs on an offline playlist

So, I've followed a playlist that somebody else has made and have made it Offline on my mobile. My question is, when that person adds new songs to that playlist, will it automatically download them and make them offline on my mobile? I obviously don'...

Regular

So, I've followed a playlist that somebody else has made and have made it Offline on my mobile.   My question is, when that person adds new songs to that playlist, will it automatically downlo...

markusfen

Regular

880 Views

4 replies

0 likes

  • 880 Views
  • 4 replies
  • 0 likes