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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 48384 Views
  • 66 replies
  • 25 likes
  • 48384 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880602 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880602 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26969 Views
  • 4 replies
  • 0 likes
  • 26969 Views
  • 4 replies
  • 0 likes

MY CREDIT CARD

I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back

  • Visitor
  • I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back
  • driveflanger
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Android app doesn't pause when bluetooth connection is lost

I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0. For over almost two years with the Spotify Android app, I've been in the habit of expecting that the app will recognize when the bluetoo...

  • Music Fan
  • I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0.   For over almost two years with the Spotify Android app, I've been in the hab...
  • lunchboxdc
  • Music Fan
  • 1429 Views
  • 2 replies
  • 6 likes
  • 1429 Views
  • 2 replies
  • 6 likes

LG G4 - lag issues?

I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 minutes) for everything to load to where items are click...

  • Casual Listener
  • I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 mi...
  • adrianamel0
  • Newbie
  • 2208 Views
  • 9 replies
  • 0 likes
  • 2208 Views
  • 9 replies
  • 0 likes

Not available in your country

I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help

  • Newbie
  • I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

I have purchased Spotify Premium for 3 months for $.99 but don't have the features

I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix this? This is frustrating because my account gives...

  • Visitor
  • I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix...
  • Dasiaw419
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Can't play Radio: rock and heavy metal stations

Hello, When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I tried it on several devices, and also tried a clean install (inc...

  • Newbie
  • Hello,   When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I trie...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Moved from 1 android phone to other, followed artists list is not updated

Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?

  • Newbie
  • Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

HTC One M8- Unable to Save To SD

So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was to make the app save to my phone rather then my sd...

  • Regular
  • So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Spotify will NOT 'Go Online' on Nexus 5 with 6.0

For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it connect. Is anyone else running into this?

  • Casual Listener
  • For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it conn...
  • 591 Views
  • 0 replies
  • 0 likes
  • connection
    Connection issues on app
    marshmallow
    nexus
    Nexus 5
  • 591 Views
  • 0 replies
  • 0 likes

Album art local files won't display on android app.

Hi everybody. I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly So the problem is that the album art from my local files won't display on my android phone (S.G. Note 3) But it shows perfectly o...

  • Newbie
  • Hi everybody.   I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly 😞   So the problem is that the album art from my local fi...
  • user-removed
  • Not applicable
  • 1404 Views
  • 3 replies
  • 0 likes
  • 1404 Views
  • 3 replies
  • 0 likes

No offline option available

So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it was there at first when I first made my account it w...

  • Visitor
  • So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it w...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Premium

When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?

  • Newbie
  • When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Where will my mobile devices download my offline playlist in my pc from?

Hello there, I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortunately I'm limited to 150 GB bandwidth per month and don't w...

  • Casual Listener
  • Hello there,   I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortu...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Spotify connect not in Ggl Playstore - retracted?

Hi team, I just purchased a new Philips SmartTV - running Android1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on talets/phones. Network was okay. 2. I uninstalled the Spotify Co...

  • Newbie
  • Hi team,   I just purchased a new Philips SmartTV - running Android 1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on ta...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Premium

Como hago? Instale premium por 3 meses y no me lo activa.

  • Newbie
  • Como hago? Instale premium por 3 meses y no me lo activa.
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Only shuffle mode with 2 different tablets

Hello,is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither tablets I can play individual songs, only the #?$@ s...

  • Casual Listener
  • Hello, is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Egregious negligence on behalf Spotify. Can't save to SD card.

There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal customer for years but this is complete bull. Please h...

  • Casual Listener
  • There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal cus...
  • nicolaconte310
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • Lack of customer service
  • 484 Views
  • 2 replies
  • 0 likes

Songs skip

What's the point in having spotify if songs skip just like CD'S?

  • Casual Listener
  • What's the point in having spotify if songs skip just like CD'S?
  • avamacbeth182
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes