Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378499 Views

541 replies

34 likes

Account
Free
  • 378499 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7683 Views

0 replies

7 likes

  • 7683 Views
  • 0 replies
  • 7 likes

My phone don't play any songs

Yesterday, I bought 3 months premium on spotify.Everyrthing went smooth. I enjoyed my music but only for 10 minutes.I search for a song that I wanted to play and when I selected it I've saw notifaction'This song is not avaible'And It keep happening w...

Casual Listener

Yesterday, I bought 3 months premium on spotify. Everyrthing went smooth. I enjoyed my music but only for 10 minutes. I search for a song that I wanted to play and when I selected it I've saw notif...

jajos

Casual Listener

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Cannot sync All my music for offline listening in one tap via All Songs

I've seen a number of references to this feature, such as:http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314 Even Spotify support told me via email this was true, only last week !!! So what's happening???? I have...

Regular

I've seen a number of references to this feature, such as: http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314   Even Spotify support told me via email th...

Mannie3

Regular

767 Views

2 replies

0 likes

all songs
Playlists
  • 767 Views
  • 2 replies
  • 0 likes

Album art bug on android

Hello!I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom google play, and from there downloaded the album to my and...

Newbie

Hello! I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom googl...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

No music control on lock screen: Huawei Ascend Mate 7

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1.Any help would be very much appreciated!Thanks in advance!

Casual Listener

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1. Any help would be very m...

ilmetallo

Newbie

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Spotify not recognizing keyboard on Galaxy S5

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninstalled and reinstalled to no avail.

Visitor

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninsta...

thumperyz69

Casual Listener

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

Spotify won't work on flight mode!

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app as I am still new and may have caused this issue. ...

Newbie

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Playlist resets to first song

Background:I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). This has worked perfectley since the function was released, I could sit on m...

Newbie

Background: I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1).    Thi...

316 Views

0 replies

1 likes

  • 316 Views
  • 0 replies
  • 1 likes

Can I rotate the homepage on android?

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

Newbie

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! "Running" option disappeared!??!

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Casual Listener

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

Snooz

Casual Listener

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

My spotify is telling me I have no space

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?

Casual Listener

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?

woodandrew90

Roadie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Playback options - shuffle or not

This would seem to be easily fixed but I can't find an answer that works.I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle play". I don't want to do that.

Casual Listener

This would seem to be easily fixed but I can't find an answer that works. I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle ...

woodandrew90

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

[PSA] Clean install is not always clean enough

There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should have never happened. == Begin Report == Brief description of the ...

Visitor

There isn't a bug tracker, so I need to post here.  Hopefully "clean install" instructions will be amended so no other users will have to go through this.  The report that follows should ha...

user-removed

Not applicable

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesnt work with my home wifi

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection at all, even when I'm using the wifi on other apps...

Newbie

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection...

TiellySt

Newbie

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Question about the data.

Hello, I'm using spotify on android 5.1.1 with an xperia Z3 compact. And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use 16mo of data.For me, it's not normal, because I listen in normal qua...

Casual Listener

Hello,   I'm using spotify on android 5.1.1 with an xperia Z3 compact.   And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use...

tifil

Casual Listener

510 Views

5 replies

0 likes

  • 510 Views
  • 5 replies
  • 0 likes

Where is 'running'??

the running option has completely vanished from my phone. I can't find it anywhere. I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back. Wen i log back in to spotify after downloading it again it br...

Newbie

the running option has completely vanished from my phone.  I can't find it anywhere.  I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back...

user-removed

Not applicable

481 Views

1 replies

0 likes

Running
  • 481 Views
  • 1 replies
  • 0 likes

my spotify stops between every 2 songs

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Newbie

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Nico

Community Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Suggested Songs with Premium

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can deal with adverts). So Spotify either give payed user...

Newbie

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can de...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

How do i move spotify to my sd card?

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

Newbie

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

kbrooksc

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

[Android][Sony Xperia M4]Language detection not working

Hi, I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal.Although the phone's interface is fully in portuguese, Spotify is in English. When I used this account on the web site, everythi...

Casual Listener

Hi,   I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal. Although the phone's interface is fully in portuguese, Spotify is ...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Playlists partially resync every time i open spotify

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes. This has been going on for months now. I've been in touch with Spotify support but everything they tell me to do has failed to fix fault. ...

Regular

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes.   This has been going on for months now. I've been in touch with Spotify support...

559 Views

0 replies

0 likes

resyncing
  • 559 Views
  • 0 replies
  • 0 likes