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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6854 Views

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7 likes

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Solved!! A Taiwanese who need your help!

Hi,I have some problems need your help.First I'm Taiwanese so my english is not very wellyou might felt hard when you read this messageA few months ago I registered spotify with my Facebook member. Days later I decided to be a premium memberSo I regi...

Newbie

Hi,I have some problems need your help. First I'm Taiwanese so my english is not very well you might felt hard when you read this message A few months ago I registered spotify with my Facebook mem...

cheungs7979

Music Fan

503 Views

2 replies

0 likes

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all songs some artists and everything past 'T' has disappeared

all my songs have gone!! well, apart from one playlist (the other playlists are still there but there are no songs available offline altough I can't remember what was available). Most of the artists are still there but a lot have gone and I have noth...

Casual Listener

all my songs have gone!! well, apart from one playlist (the other playlists are still there but there are no songs available offline altough I can't remember what was available). Most of the artists ...

246 Views

0 replies

0 likes

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Premium - Spotify Deleting Songs

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover ...

Newbie

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. An...

themarcknight

Casual Listener

738 Views

3 replies

0 likes

Song Replacement
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BT and Ford Sync

First time poster. I have had a Windows Phone for 3 years and now have a Samsung S6 Edge. Every time I get in my car now that the phone is paired it starts playing a song on Spotify. I have turned off auto play in Sync. It was the same behavior on th...

Casual Listener

First time poster. I have had a Windows Phone for 3 years and now have a Samsung S6 Edge. Every time I get in my car now that the phone is paired it starts playing a song on Spotify. I have turned of...

Splintor13

Casual Listener

315 Views

1 replies

0 likes

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HTC One M8 - Anddroid Lollipop, can't log on

Cannot log on my Spotify app on my HTC One M8. Tried uninstalling, rebooting, reinstalling (several times). Tried logging in with both Facebook and username+password. My Spotify works fine on Windows 10 devices.

Visitor

Cannot log on my Spotify app on my HTC One M8. Tried uninstalling, rebooting, reinstalling (several times). Tried logging in with both Facebook and username+password. My Spotify works fine on Windows...

269 Views

0 replies

0 likes

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Unable to see my starred playlist on my phone

Hi, since i updated my spotify app to latest version, im not able to see starred playlist on my phone. playlist works fine on my PC and MAC. Phone mode: HTC one M8 Spotify version: 3.8.0.800 Thanks, zhoti

Casual Listener

Hi,   since i updated my spotify app to latest version, im not able to see starred playlist on my phone. playlist works fine on my PC and MAC.   Phone mode: HTC one M8  Spotify ve...

276 Views

0 replies

0 likes

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Solved!! Radio for Classical and Jazz not working

I get a giant exclamation mark saying "Radio station error".Same on my wife's phone.Other radio stations seen okay

Regular

I get a giant exclamation mark saying "Radio station error". Same on my wife's phone. Other radio stations seen okay

marcusbabajews

Regular

1423 Views

4 replies

1 likes

classical music
Jazz
Radio Stations
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My account was reset

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Casual Listener

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Sdbrotherjay

Casual Listener

345 Views

2 replies

0 likes

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connect to D-link Music Everywhere

how can i connect my spotify to D-link Music Everywhere?when i tap connect in my spotify the device (D-link Music Everywhere) is invisiblei can't connect my android phone to Dlink, why? maybe dlink is not supported? Connecting Iphone to Dlink is poss...

Newbie

how can i connect my spotify to D-link Music Everywhere? when i tap connect in my spotify the device (D-link Music Everywhere) is invisible i can't connect my android phone to Dlink, why? maybe dli...

djzing

Newbie

1277 Views

1 replies

5 likes

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Problemas premium

Soy premium he tenido que borrar e instalar la app 3 veces y continuo sin que me aparezca , podéis darme una solución ya hice todas las q constan en la ayuda.

Newbie

Soy premium he tenido que borrar e instalar la app 3 veces y continuo sin que me aparezca , podéis darme una solución ya hice todas las q constan en la ayuda.

249 Views

0 replies

0 likes

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Spotify no longer in Google Play?

I have been trying to find out why I can no longer get Spotify for my Samsung S3. I uninstalled, due to being unable to log on cause it was in Offline Mode? I was confused. Now I can't find in Google Play and online, it says that the Browser isn't su...

Casual Listener

I have been trying to find out why I can no longer get Spotify for my Samsung S3. I uninstalled, due to being unable to log on cause it was in Offline Mode? I was confused. Now I can't find in Google...

Daniel

Community Legend

547 Views

5 replies

0 likes

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My phone appears as two devices and offline won't work

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downloaded music cuts out when im not connected to the internet des...

Casual Listener

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downlo...

kbrooksc

Community Legend

981 Views

5 replies

0 likes

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All music has undownloaded and has been waiting to download despite being conected to wifi

Music has all been undownloaded and grey and been waiting to download despite being connected to Wi-Fi. Problem has lasted for over 24 hours now and I checked my premium status and said my next payment not until end of the month. My card has expired ...

Casual Listener

Music has all been undownloaded and grey and been waiting to download despite being connected to Wi-Fi. Problem has lasted for over 24 hours now and I checked my premium status and said my next payme...

nzsam20

Casual Listener

435 Views

2 replies

0 likes

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My music

Hi everyone! I can't save new songs into my music... Is there a limit to it too?

Visitor

Hi everyone! I can't save new songs into my music... Is there a limit to it too?

Daniel

Community Legend

282 Views

2 replies

0 likes

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1 SD Card, 2 Phones

So I have a Galaxy S3 and S4 (Verizon), both with broken charging ports, so I routinely switch my SIM and SD between the 2 in order to externally charge the batteries. Why does Spotify on one phone recognize my downloaded music while the other doesn'...

Newbie

So I have a Galaxy S3 and S4 (Verizon), both with broken charging ports, so I routinely switch my SIM and SD between the 2 in order to externally charge the batteries. Why does Spotify on one phone r...

Daniel

Community Legend

287 Views

1 replies

0 likes

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Solved!! Spotify running ridiculously slow

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, the app doesn't work at all, just hangs in loading sc...

Regular

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, th...

Camranbant

Regular

1878 Views

8 replies

0 likes

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Solved!! Chromecast issue with Spotify on Android

From my Galaxy S5 on Verizon using Android 5.0 Spotify says it is connected to my Chromecast device but only plays on the phone speakers. Each time I touch Chromecast under "devices" it says connected but it still says playing on phone speakers and d...

Casual Listener

From my Galaxy S5 on Verizon using Android 5.0 Spotify says it is connected to my Chromecast device but only plays on the phone speakers.  Each time I touch Chromecast under "devices" it says co...

Nigelee77

Casual Listener

2093 Views

3 replies

0 likes

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Domanda sulla coda

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possibile?Mentre nei brani successivi non si può far null...

Regular

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possib...

LINOSBAR

Newbie

9955 Views

6 replies

0 likes

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