Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374724 Views

541 replies

34 likes

Account
Free
  • 374724 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

  • 7487 Views
  • 0 replies
  • 7 likes

My spotify is telling me I have no space

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?

Casual Listener

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?

woodandrew90

Roadie

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Playback options - shuffle or not

This would seem to be easily fixed but I can't find an answer that works.I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle play". I don't want to do that.

Casual Listener

This would seem to be easily fixed but I can't find an answer that works. I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle ...

woodandrew90

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

[PSA] Clean install is not always clean enough

There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should have never happened. == Begin Report == Brief description of the ...

Visitor

There isn't a bug tracker, so I need to post here.  Hopefully "clean install" instructions will be amended so no other users will have to go through this.  The report that follows should ha...

user-removed

Not applicable

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesnt work with my home wifi

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection at all, even when I'm using the wifi on other apps...

Newbie

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection...

TiellySt

Newbie

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Question about the data.

Hello, I'm using spotify on android 5.1.1 with an xperia Z3 compact. And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use 16mo of data.For me, it's not normal, because I listen in normal qua...

Casual Listener

Hello,   I'm using spotify on android 5.1.1 with an xperia Z3 compact.   And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use...

tifil

Casual Listener

493 Views

5 replies

0 likes

  • 493 Views
  • 5 replies
  • 0 likes

Where is 'running'??

the running option has completely vanished from my phone. I can't find it anywhere. I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back. Wen i log back in to spotify after downloading it again it br...

Newbie

the running option has completely vanished from my phone.  I can't find it anywhere.  I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back...

user-removed

Not applicable

477 Views

1 replies

0 likes

Running
  • 477 Views
  • 1 replies
  • 0 likes

my spotify stops between every 2 songs

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Newbie

Why am I paying for a premium service if no one seems to figure out the problem...I think I'm going to Apple music!

Nico

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Suggested Songs with Premium

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can deal with adverts). So Spotify either give payed user...

Newbie

As much as I love using Spotify, I hate having suggested songs played when I shuffle a play list. I only just subscribed to premium and the only reason I did it was to avoid suggested songs (I can de...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

How do i move spotify to my sd card?

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

Newbie

I initially downloaded spotify to my phone storage and wanna see if anyone knows how to move it to my sd card

kbrooksc

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

[Android][Sony Xperia M4]Language detection not working

Hi, I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal.Although the phone's interface is fully in portuguese, Spotify is in English. When I used this account on the web site, everythi...

Casual Listener

Hi,   I just installed Spotify on a Sony Xperia M4, fully updated OS, configured with language+location Portuguese/Portugal. Although the phone's interface is fully in portuguese, Spotify is ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Playlists partially resync every time i open spotify

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes. This has been going on for months now. I've been in touch with Spotify support but everything they tell me to do has failed to fix fault. ...

Regular

EVERY time I start spotify it has to resync offline tracks. Varies from a few % to 50% of all my offline tunes.   This has been going on for months now. I've been in touch with Spotify support...

554 Views

0 replies

0 likes

resyncing
  • 554 Views
  • 0 replies
  • 0 likes

Spotify won't save to SD card whatever I try.

Hi, I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at me, for example: - I made sure my external storage is way larger ...

Newbie

Hi,   I've been trying to get Spotify to save my downloaded music to the external storage for weeks now. I've followed the Q&A, the suggestions on the forums and whatever Google threw at m...

Nomeansno

Music Fan

1945 Views

2 replies

3 likes

sd card
  • 1945 Views
  • 2 replies
  • 3 likes

Adanmartiinez

Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?

Newbie

Si deposite en el oxxo para tener premium y no me deja tener los beneficios de premium que hago?

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Spotify unable to register my offline songs

Hi, I got a really annoying issue regarding my Offline Songs on my Phone.From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spotify takes around 14gb on my sd-card, which have to be ...

Regular

Hi, I got a really annoying issue regarding my Offline Songs on my Phone. From time to time, spotfiy claims that my songs aren't saved offline on my phone, even though my data memory says that spoti...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

No facebook

I deleted my facebook yesterday and unfortunately was my spotify connected to facebook .Since I do not know how to sign upGoogle translate

Newbie

I deleted my facebook yesterday and unfortunately was my spotify connected to facebook . Since I do not know how to sign up Google translate

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Delete songs completely

I have tried repeatedly to delete songs without success. When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music." This does nothing. The deselected song continues to play from my...

Newbie

I have tried repeatedly to delete songs without success.  When a song is playing from "my music" I click the check and the X appears and a box comes up stating "removed from your music."  T...

377 Views

0 replies

0 likes

delete songs
  • 377 Views
  • 0 replies
  • 0 likes

Music available offline switch

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit the make available switch to have no downloaded mu...

Newbie

Is there any possibility of moving the available offline switch to maybe a menu or something less easily accessible. I don't know how many times I've downloaded my playlists and then accidentally hit...

368 Views

0 replies

0 likes

Make available offline switch
  • 368 Views
  • 0 replies
  • 0 likes

No puedo pasar la musica a mi sd

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

Newbie

Ya realice el procedimiento de borrar y volver a descargar toda mi música pero aun así sigue descargándose en mi interna que puedo hacer?

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

cant look up any music

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

Newbie

I cant look up any music on my android, it's not giving me the option to search music or look at my playlists

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

HELP LOCAL FILES IN ANDROID DOESN´T DOWNLOAD

please, i don´t know how can i fix that.i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.

Newbie

please, i don´t know how can i fix that. i download songs to my netbook windows and i create a playlist. but when i wanna download those songs to my android i can´t.  

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes