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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194990 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194990 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536357 Views

78 replies

3 likes

  • 536357 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440258 Views

565 replies

37 likes

Account
Free
  • 440258 Views
  • 565 replies
  • 37 likes

Songs always stop

Hi, I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops. What can I do? or is there some error in the songs? Frank.

Newbie

Hi,   I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops.   What ...

tomhanks121

Newbie

1060 Views

3 replies

1 likes

  • 1060 Views
  • 3 replies
  • 1 likes

facebook disconnect

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

Visitor

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

kbrooksc

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Syncing offline music to external SD Card

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

Visitor

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

woodandrew90

Roadie

786 Views

4 replies

0 likes

  • 786 Views
  • 4 replies
  • 0 likes

help

Can't use my premium

Casual Listener

Can't use my premium

kbrooksc

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Fleur East album broken

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKcOnly plays through the left speaker. How do I get Spotify to fix the album?

Casual Listener

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKc Only plays through the left speaker. How do I get Spotify to fix the album?

Ljbade

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Error message when i trying to log

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my facebook account . This is the second times that's...

Newbie

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Access Spotify Now/Podcasts on Android

I have Spotify premium and can't seem to access spotify now.

Regular

I have Spotify premium and can't seem to access spotify now.

kbrooksc

Community Legend

1946 Views

11 replies

0 likes

  • 1946 Views
  • 11 replies
  • 0 likes

Different EQ settings for different devices

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility that spotify can change EQ settings for every blueto...

Newbie

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility t...

JackHay

Music Fan

6449 Views

1 replies

13 likes

  • 6449 Views
  • 1 replies
  • 13 likes

TR-kullanım verileri Mb veya Gb

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

Newbie

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

424 Views

0 replies

0 likes

veri kota
  • 424 Views
  • 0 replies
  • 0 likes

Shuffle play

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

Newbie

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

kbrooksc

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Offline Content - it's on SD card but Spotify does not recognize it

Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, reinstalled the app and then set the download quality to "Extre...

Newbie

Hello,   I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, rei...

woodandrew90

Roadie

1706 Views

3 replies

1 likes

crashes
downloads
Offline Content
sd card
  • 1706 Views
  • 3 replies
  • 1 likes

Distored/slowed sound on Nexus

I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a clean reinstall the problem still persists.I hope yo...

Casual Listener

I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a c...

Daanoli

Casual Listener

695 Views

4 replies

0 likes

  • 695 Views
  • 4 replies
  • 0 likes

Music information in my car

For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song and allowing me to change songs. I do not know what h...

Casual Listener

For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song an...

javargasp10

Casual Listener

1139 Views

6 replies

0 likes

  • 1139 Views
  • 6 replies
  • 0 likes

Country change

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

Casual Listener

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

MaryS

Roadie

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

Regular

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...

BenBen

Casual Listener

189517 Views

20 replies

0 likes

  • 189517 Views
  • 20 replies
  • 0 likes

Android MP3 players

HiI'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device?Thanks

Visitor

Hi I'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device? Thanks

k_c_t_r

Casual Listener

2690 Views

4 replies

1 likes

  • 2690 Views
  • 4 replies
  • 1 likes

Spotify Voucher not accepted

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

Casual Listener

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

OviiiOne

Community Legend

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

premium

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

Newbie

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

JackHay

Music Fan

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Não consigo apagar músicas... Dont cantora erase musics

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

Newbie

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes