Charged 3 times

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Charged 3 times

sameramous
Newbie
I have been charged 3 times for a college subscription and I checked my spotify "subscription page" and it only says they took money once but my bank statement shows 3. What can I do to reverse that???
2 ACCEPTED SOLUTIONS

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Solution!

Re: Charged 3 times

JoeThomas
Community Legend

Hiya again:

 

Just checked with someone - The payments on your statement should show as processing/pending/pre-auth, meaning no money's been taken. The funds should reappear on his statement soon.

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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Solution!

Re: Charged 3 times

Fmaldonado25
Casual Listener
ME TOO. I just signed up a few days ago WTH.

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5 Replies

Re: Charged 3 times

JoeThomas
Community Legend

Hiya:

 

I'm escatalating this now, someone shall be with you soon.

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside
Solution!

Re: Charged 3 times

JoeThomas
Community Legend

Hiya again:

 

Just checked with someone - The payments on your statement should show as processing/pending/pre-auth, meaning no money's been taken. The funds should reappear on his statement soon.

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

View solution in original post

Solution!

Re: Charged 3 times

Fmaldonado25
Casual Listener
ME TOO. I just signed up a few days ago WTH.

View solution in original post

Re: Charged 3 times

Fmaldonado25
Casual Listener
What if the funds don't "reappear"??

Re: Charged 3 times

Hashtagxtina
Newbie
This happened to me too and not very happy. I signed up for student discount and got charged 3 times
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