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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395420 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8418 Views

0 replies

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Spotify music continues to play during calls .

This is driving me insane . Reinstalled several but still problem existing. As I work as an independant taxi driver I get 30/40 calls a day and music running while on calls is a definite No No . It's now totally unusable in car .

Regular

This is driving me insane . Reinstalled several but still problem existing. As I work as an independant taxi driver I get 30/40 calls a day and music running while on calls is a definite No No . It's...

saboteur_

Music Fan

463 Views

1 replies

2 likes

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Connection Issues

Spotify was running ok yesterday, but when I try to use it with 3G, it just keep telling me no internet connection and 'you're offline' (it runs fine with Wifi) I already tried to clear data and cache, reinstall, restart my phone, and also re-log in ...

Newbie

Spotify was running ok yesterday, but when I try to use it with 3G, it just keep telling me no internet connection and 'you're offline' (it runs fine with Wifi)  I already tried to clear data a...

237 Views

0 replies

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Pay for Spotify, still getting ads

Is anyone else getting push notifcations from Spotify even though they opted out? I've gotten a few lately with the latest stating I can get 3 free months for up to 4 family memebers. As a PAYING CUSTOMER stop with the freaking ads/notifications as s...

Regular

Is anyone else getting push notifcations from Spotify even though they opted out?  I've gotten a few lately with the latest stating I can get 3 free months for up to 4 family memebers. As a PAYI...

368 Views

0 replies

0 likes

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Delete

How do I delete someone who can use my account? I've logged out everywhere but they keep listening to it after I log back in. I changed my password. And there pic is on the top right I guess on facebook.

Newbie

How do I delete someone who can use my account? I've logged out everywhere but they keep listening to it after I log back in. I changed my password. And there pic is on the top right I guess on faceb...

274 Views

0 replies

0 likes

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Nexus 6P audio interruption

I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been able to find, and I want the ducking on notification...

Newbie

I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been a...

682 Views

0 replies

0 likes

Audio ducking
Nexus 6p
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Solved!! Login issues

Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. Tried logging in using my Facebook credentials and i...

Casual Listener

Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. T...

Ihavens86

Casual Listener

1240 Views

7 replies

0 likes

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spotify connect

Tengo spotify premium y no me aparece la opcion de CONNECT AVAILABLE para enlazar la musica desde mis dispositivo samsung galaxy s6 a mi samsung smart tv

Newbie

Tengo spotify premium y no me aparece la opcion de CONNECT AVAILABLE para enlazar la musica desde mis dispositivo samsung galaxy s6 a mi samsung smart tv

driveflanger

Community Legend

314 Views

1 replies

0 likes

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Como cambiar el destino de las canciones descargadas

Buenas Tardes, escribo para ver si alguien me puede ayudar.Descargo las canciones de mi lista de reproduccion para poder escucharlas en modo offline, pero me las guarda en la memoria interna del android, que no es muy grande. Me gustaria saber como c...

Newbie

Buenas Tardes, escribo para ver si alguien me puede ayudar. Descargo las canciones de mi lista de reproduccion para poder escucharlas en modo offline, pero me las guarda en la memoria interna del an...

369 Views

0 replies

0 likes

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Spotify Connect and Bluesound Node

Hi, I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The Spotify app will not connect to the Bluesound or commands fro...

Newbie

Hi,   I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The S...

JBr1

Casual Listener

1331 Views

2 replies

1 likes

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Can't search

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!!Thanks

Newbie

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!! Thanks

248 Views

0 replies

0 likes

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Marshmallow SD card issues

HiAm using Sony's Marshmallow (concept) on my Xperia Z3.Everything works well except spotify. As others have reported, it is not possible to download to the SD card, even using the usual tips and tricks like reinstalling and clearing cache.(would lov...

Casual Listener

    Hi Am using Sony's Marshmallow (concept) on my Xperia Z3. Everything works well except spotify.   As others have reported, it is not possible to download to the SD card, even...

rafaelc0sta

Casual Listener

2781 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Spotify disconnects from Bluetooth

After 5 or 6 songs Spotify disconnects. My other music apps work fine. Is there a solution to this issue.

Casual Listener

After 5 or 6 songs Spotify disconnects.   My other music apps work fine.  Is there a solution to this issue. 

416 Views

0 replies

0 likes

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"Something went wrong"

OnePlus One, 5.1.1. Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. Is anyone else having this problem? Very frustrating, since I'...

Gig Goer

OnePlus One, 5.1.1.   Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. &...

553 Views

0 replies

0 likes

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Offline Mode - Spotify forgets what track I was up to in my shuffle, forces re-shuffle.

Hi, I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that about maybe twice a week max as they are large and I want varie...

Visitor

Hi,   I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that abo...

315 Views

0 replies

0 likes

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Downloaded files are missing, or not?

Hi everyone, recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android. few days ago all of my downloaded playlists appeared to need to download all my songs again (the ✓ is grey) which means they ...

Newbie

Hi everyone,   recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android.   few days ago all of my downloaded playlists appeared to ...

Rwjensn

Newbie

488 Views

1 replies

0 likes

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  • 1 replies
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Is there anyway to save music to the sd card without deleting all my playlists?

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save some music for the offline mode. I tried moving so...

Casual Listener

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save...

emrethesorcerer

Regular

453 Views

2 replies

0 likes

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Paid full montly for 3 month promotion

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spotify cause wtf

Newbie

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spoti...

326 Views

0 replies

0 likes

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Three month premium offer

Why am I still getting ads when paid for three month premium offer?

Visitor

Why am I still getting ads when paid for three month premium offer?

Nico

Community Legend

267 Views

1 replies

0 likes

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30 Mins Ad Free My Backside

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I am getting more ads now than before your stupid vid...

Visitor

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I ...

261 Views

0 replies

0 likes

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Solved!! Upgraded to v2.4, car Bluetooth is auto-muting

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluetooth, Gmaps navigation, phone calls, etc. No issues whatsoeve...

Casual Listener

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluet...

warry86

Casual Listener

10440 Views

11 replies

1 likes

  • 10440 Views
  • 11 replies
  • 1 likes