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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Casual Listener
  • 26588 Views
  • 59 replies
  • 23 likes
  • 26588 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869840 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869840 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24624 Views
  • 3 replies
  • 0 likes
  • 24624 Views
  • 3 replies
  • 0 likes

My music

Hi everyone! I can't save new songs into my music... Is there a limit to it too?

  • Visitor
  • Hi everyone! I can't save new songs into my music... Is there a limit to it too?
  • Daniel
  • Community Legend
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

1 SD Card, 2 Phones

So I have a Galaxy S3 and S4 (Verizon), both with broken charging ports, so I routinely switch my SIM and SD between the 2 in order to externally charge the batteries. Why does Spotify on one phone recognize my downloaded music while the other doesn'...

  • Newbie
  • So I have a Galaxy S3 and S4 (Verizon), both with broken charging ports, so I routinely switch my SIM and SD between the 2 in order to externally charge the batteries. Why does Spotify on one phone r...
  • Daniel
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Random White Screen Keeps Popping Up

Ever since I connected Facebook to my account I keep getting this annoying white screen that pops up then goes away after about a second. This happens about every 5 seconds. How the heck do I fix this short of reinstalling every time I want to use th...

  • Casual Listener
  • Ever since I connected Facebook to my account I keep getting this annoying white screen that pops up then goes away after about a second. This happens about every 5 seconds. How the heck do I fix thi...
  • Zetsu001
  • Newbie
  • 3235 Views
  • 4 replies
  • 1 likes
  • 3235 Views
  • 4 replies
  • 1 likes

Samsung Note 4 no longer downloading

Premium member. App worked fine up until 2 days ago I have tried the reset instructions several times and tried both internal and SD card storage. The app installs fine and streams without issue, but when I select an album to download it hangs at "wa...

  • Newbie
  • Premium member. App worked fine up until 2 days ago   I have tried the reset instructions several times and tried both internal and SD card storage.   The app installs fine and streams ...
  • camillo75
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

possible way to look account with credit card number

Is there any way to look up an account with your card number? I forgot my password and don't have access to the email I used with it. I just want to cancel the premium membership. I don't use Spotify to often

  • Newbie
  • Is there any way to look up an account with your card number? I forgot my password and don't have access to the email I used with it. I just want to cancel the premium membership. I don't use Spotify...
  • jean3601
  • Community Legend
  • 3330 Views
  • 1 replies
  • 0 likes
  • 3330 Views
  • 1 replies
  • 0 likes

Spotify Wont Play when Offline

This is starting to drive my nuts. Lately my Spotify App has stopped playing when offline which is the whole reason I pay for Premium. I'm currently running version 3.7.0.833I'm on Android 5.0.1 with the latest updates from Verizon.I'm running on a S...

  • Regular
  • This is starting to drive my nuts. Lately my Spotify App has stopped playing when offline which is the whole reason I pay for Premium.   I'm currently running version 3.7.0.833 I'm on Android...
  • OzarkCDN
  • Music Fan
  • 907 Views
  • 7 replies
  • 1 likes
  • 907 Views
  • 7 replies
  • 1 likes

Offline playlist problems - can you duplicate?

I've been going back and forth with tech support, but no help there, so would love it to see if you all have the same issue or not. I have a probelm where Spotify's current version is trying to playback songs in offline mode that are not already down...

  • Music Fan
  • I've been going back and forth with tech support, but no help there, so would love it to see if you all have the same issue or not.  I have a probelm where Spotify's current version is trying to...
  • OzarkCDN
  • Music Fan
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Crashes shortly after launching. Moto G 4G Lte

So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing on my phone is doing this so I'm lost here. Any and all...

  • Newbie
  • So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing...
  • Pame_mis
  • Newbie
  • 833 Views
  • 3 replies
  • 0 likes
  • 833 Views
  • 3 replies
  • 0 likes

Cant log in and go online on samsung s6

So when i am at home and i enter my spotify info, it says logging in forever and it doesnt connect after a long time. When i am somewhere else with wifi, it connects after a long time. When i am logged on, it tells me that i am offline even though i ...

  • Casual Listener
  • So when i am at home and i enter my spotify info, it says logging in forever and it doesnt connect after a long time. When i am somewhere else with wifi, it connects after a long time. When i am logg...
  • baolong_n
  • Casual Listener
  • 723 Views
  • 6 replies
  • 0 likes
  • Login Errors
  • 723 Views
  • 6 replies
  • 0 likes

Solved!! [Q] Is it possible to select which SDcard to use for caching?

Hello, I'm on an older Galaxy S2 so I probably have a very singular problem. But is there any way to specify where spotify hosts it's cache? Here's why I ask. My current phone has: - Internal SD card (~11GB)- External SD card (~30GB or something dumb...

  • Casual Listener
  • Hello,   I'm on an older Galaxy S2 so I probably have a very singular problem. But is there any way to specify where spotify hosts it's cache?   Here's why I ask. My current phone has: ...
  • Daniel
  • Community Legend
  • 412 Views
  • 3 replies
  • 0 likes
  • 412 Views
  • 3 replies
  • 0 likes

Problem with playing imported songs when using mobile data

Hello community, I have a weird problem with my spotify android app. I have some songs in playlist that are imported. I got them synced to my HTC One M8. But there is a problem. When I start listening without connection to the internet everything is ...

  • Newbie
  • Hello community, I have a weird problem with my spotify android app. I have some songs in playlist that are imported. I got them synced to my HTC One M8. But there is a problem. When I start listenin...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Spotify is not responding.

So after the update from october 1, spotify wont open anymore on my galaxy s5, worked fine until update but now everytime i open it, it just goes to my main screen.my phone its not the proble i already did the clean install twice, factory reset my ph...

  • Casual Listener
  • So after the update from october 1, spotify wont open anymore on my galaxy s5, worked fine until update but now everytime i open it, it just goes to my main screen. my phone its not the proble i alr...
  • Cyudowsky
  • Gig Goer
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Very different dynamic range (bass, treble) of music via WLAN and 3G

I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G.My settings are "Extreme Quality" for Streaming and "High Quality" for downloading. An...

  • Roadie
  • I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G. My settings are "Extreme Quality"...
  • tigaaa
  • Roadie
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Solved!! I can't download songs anymore?

I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?

  • Casual Listener
  • I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?
  • Daniel
  • Community Legend
  • 2175 Views
  • 5 replies
  • 0 likes
  • 2175 Views
  • 5 replies
  • 0 likes

No facebook friends feed in Activity Spotify Android

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

  • Newbie
  • I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?
  • 607 Views
  • 0 replies
  • 0 likes
  • empty
    Facebook
    no feed
  • 607 Views
  • 0 replies
  • 0 likes

Wrong song title

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sinchronize the lyrics. ¿What can i do? Thanks for you...

  • Newbie
  • Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sin...
  • Daniel
  • Community Legend
  • 512 Views
  • 1 replies
  • 1 likes
  • 512 Views
  • 1 replies
  • 1 likes

My Account

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuffle.

  • Newbie
  • So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuff...
  • Nico
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

offline mode on android

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

  • Casual Listener
  • i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.
  • frank7
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes