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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115650 Views

27 replies

4 likes

  • 115650 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232622 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232622 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592401 Views

79 replies

3 likes

  • 592401 Views
  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486353 Views

580 replies

42 likes

Account
Free
  • 486353 Views
  • 580 replies
  • 42 likes

Spotify Randomly Skips Songs and Jumps on Android

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (forward or back), then it will just skip to the next t...

Newbie

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (f...

striplay

Newbie

3495 Views

8 replies

3 likes

  • 3495 Views
  • 8 replies
  • 3 likes

chromecast audio - cannot add tracks to list

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still play them as the list was before. I want to add track...

Casual Listener

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still pl...

448 Views

0 replies

0 likes

chromecast audio
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Premium Version problem

I am not able to use my premium version.When I open spotify app in my Nexus 6p it shows your trial version of 7 days has ended.When I open my fido account subscription of fido it shows me that my premium version will be expiring on 22nd Dec,2017.What...

Newbie

I am not able to use my premium version.When I open spotify app in my Nexus 6p it shows your trial version of 7 days has ended.When I open my fido account subscription of fido it shows me that my pre...

349 Views

0 replies

0 likes

  • 349 Views
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Disdire rinnovo premium

Voglio disdire il rinnovo dell'abbonamento premium ma credo di aver attivato un'altro abbonamento free per sbaglio, quindi in qel caso voglio disdire entrambi. E non riesco più ad accedere perché mi dice k è un utente estero..non capisco più niente

Visitor

Voglio disdire il rinnovo dell'abbonamento premium ma credo di aver attivato un'altro abbonamento free per sbaglio, quindi in qel caso voglio disdire entrambi. E non riesco più ad accedere perché mi ...

user-removed

Not applicable

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

music stops after 2 or 3 tracks have gone by

I'm having troubles with my Spotify account on my adndroid. When I begin listening to my Spotify on my android, after a few tracks my Spotify closes it self out. I would then have to re open the app and re press play on the song. The song will start ...

Casual Listener

I'm having troubles with my Spotify account on my adndroid. When I begin listening to my Spotify on my android, after a few tracks my Spotify closes it self out. I would then have to re open the app ...

mg71186

Casual Listener

516 Views

2 replies

0 likes

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Android Auto Spotify won't play or search

I have a Samsung Galaxy S5 phone, running Android 5.0 and Spotify 4.0.0.800. My car has a Pioneer NEX8100 with Android Auto. Android Auto is working great, and apps such as Pandora and Amazon Music work fine. But when I launch spotify from my receive...

Casual Listener

I have a Samsung Galaxy S5 phone, running Android 5.0 and Spotify 4.0.0.800.   My car has a Pioneer NEX8100 with Android Auto.  Android Auto is working great, and apps such as Pandora and A...

tlmedia00

Casual Listener

1561 Views

3 replies

0 likes

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  • 3 replies
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Google play card

Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify? And if I do will it take all the money off the car...

Newbie

Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify?...

376 Views

0 replies

0 likes

  • 376 Views
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Spotify stops playing music alone

Model: San Remo MiniAndroid 4.2.2Version of Spotify: 4.4.0.1008Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applications similar to Spotify and the player of the phone.I've t...

Newbie

Model: San Remo Mini Android 4.2.2 Version of Spotify: 4.4.0.1008 Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applica...

450 Views

0 replies

1 likes

  • 450 Views
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  • 1 likes

When will arrive a new update of the interface in Android?

I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer.

Music Fan

I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer. 

313 Views

0 replies

0 likes

  • 313 Views
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Spotify won't play one of my local files playlists

So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it acts like a completely normal playlist and the song...

Newbie

So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it ...

405 Views

0 replies

0 likes

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[Android] Stop music playback alone

In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a few times , but has now become intermittent , prevent...

Newbie

In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a fe...

518 Views

0 replies

1 likes

  • 518 Views
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  • 1 likes

Offline music dissapeared after update

After updating my spotify app all of mymusic dissapeared in each folder.There's onls a button "browse" that's it.How can I get my music back?

Newbie

After updating my spotify app all of mymusic dissapeared in each folder. There's onls a button "browse" that's it. How can I get my music back?

280 Views

0 replies

0 likes

  • 280 Views
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Can't download tracks

Hey,I finally get premium but it doesn't work like expected.I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory.Please help me

Newbie

Hey, I finally get premium but it doesn't work like expected. I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory. ...

Nico

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
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Can´t open Spotify cause it´s close everytime I try to open

I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart

Newbie

I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart

300 Views

0 replies

0 likes

  • 300 Views
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Newbie- Cant find categories

I just got spotify and now I cant seem to find the categories list (R&B,Soul,Rock) can someone help please?

Casual Listener

I just got spotify and now I cant seem to find the categories list (R&B,Soul,Rock) can someone help please?

888margo888

Gig Goer

1751 Views

10 replies

0 likes

  • 1751 Views
  • 10 replies
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My music songs wont load

Hi! Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists. Any help would be much appreciated! Thank you!

Casual Listener

Hi!    Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists.  ...

Nico

Community Legend

716 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

connecting to y computer

Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???

Newbie

Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???  

382 Views

0 replies

0 likes

  • 382 Views
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Radio plays the same Songs over and over again.

I am using Spotify now for more than 3 year but since a Feb months I have the Problem that the Radio Funktion doesn't work anymore. It plays only a Feb Songs and repeat that the hole time. It doesn't matter how I rate the Songs that doesn't effect th...

Casual Listener

I am using Spotify now for more than 3 year but since a Feb months I have the Problem that the Radio Funktion doesn't work anymore. It plays only a Feb Songs and repeat that the hole time. It doesn't...

user-removed

Not applicable

4662 Views

17 replies

1 likes

  • 4662 Views
  • 17 replies
  • 1 likes

Solved!! Android Auto Voice Search Broken

When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it and reopen it a few times for it to work.

Roadie

When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it ...

SlamminScotty

Casual Listener

6082 Views

11 replies

0 likes

Android
android auto
  • 6082 Views
  • 11 replies
  • 0 likes

Android App: Loading on Startup

Hi guys, anyone else having the problem on Android where leaving the app, then going back into it will give you a frozen "loading" screen? I haven't found an Android specific thread for this (correct me if I'm wrong), but let me know if there's a fix...

Music Fan

Hi guys, anyone else having the problem on Android where leaving the app, then going back into it will give you a frozen "loading" screen?   I haven't found an Android specific thread for th...

radeksulc

Casual Listener

908 Views

1 replies

1 likes

  • 908 Views
  • 1 replies
  • 1 likes