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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14837 Views
  • 55 replies
  • 17 likes
  • 14837 Views
  • 55 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864679 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864679 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23387 Views
  • 3 replies
  • 0 likes
  • 23387 Views
  • 3 replies
  • 0 likes

Terrible sound quality

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad quallity, I will use Kazaa for downloading. Solution...

  • Newbie
  • Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad q...
  • Nico
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Volume sur galaxy s6/edge

Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephoneJe vous remercie par avanceCordialement

  • Newbie
  • Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephone Je vou...
  • Hytock
  • Casual Listener
  • 284 Views
  • 4 replies
  • 0 likes
  • 284 Views
  • 4 replies
  • 0 likes

Will not play next song in queue / playlist.

This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stops. The play/pause button is on pause meaning it sho...

  • Casual Listener
  • This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stop...
  • miketh2005
  • Casual Listener
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Guardian app volume issues

Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page.I have been using Spotify alongside the Guardian app for many months with nary...

  • Casual Listener
  • Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page. I have been using Spotify...
  • 277 Views
  • 0 replies
  • 0 likes
  • Android
    Guardian
    Volume fade
  • 277 Views
  • 0 replies
  • 0 likes

Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.

Hi Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.Everything looks the same but the widget does not react when I press the buttons.I can see that the widget registers the touch but nothing happens. Did I factor...

  • Casual Listener
  •   Hi   Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade. Everything looks the same but the widget does not react when I press the buttons. I can s...
  • Ingenher
  • Casual Listener
  • 801 Views
  • 5 replies
  • 2 likes
  • 801 Views
  • 5 replies
  • 2 likes

syncing to downloads

How do I sync music to downloads on a Samsung galaxy 4?

  • Newbie
  • How do I sync music to downloads on a Samsung galaxy 4?
  • driveflanger
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

App just keeps loading and loading

Spotify has been acting really weird lately. Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), and then when I hit back, it shows the top bar, but just ...

  • Newbie
  • Spotify has been acting really weird lately.  Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), ...
  • 708 Views
  • 0 replies
  • 1 likes
  • 708 Views
  • 0 replies
  • 1 likes

Spotify deletes offline playlists

Hi there, Today i ordered Spotify Premium on my Galaxy S5, but i've some problems.. When i download a playlist offline and i put Spotify in offline mode, its deleting the offline playlist and logs out my account everytime i open Spotify.. How can i f...

  • Newbie
  • Hi there,   Today i ordered Spotify Premium on my Galaxy S5, but i've some problems..   When i download a playlist offline and i put Spotify in offline mode, its deleting the offline pl...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Solved!! How do i save cache to external sd card

I have two mobiles, one is saving on external sd card and the other is on the device itself, how can i swap it to ext sd card instead?

  • Casual Listener
  • I have two mobiles, one is saving on external sd card and the other is on the device itself, how can i swap it to ext sd card instead?
  • kbrooksc
  • Community Legend
  • 6636 Views
  • 3 replies
  • 0 likes
  • 6636 Views
  • 3 replies
  • 0 likes

How do I delete the offline tracks on my android device?

Hi there.I want to delete the downloaded spotify tracks on my android phone because I run out of storage.How can I do this?If it's possible I want to delete all of the offline playlist but still got them as download able playlists for other devices j...

  • Newbie
  • Hi there. I want to delete the downloaded spotify tracks on my android phone because I run out of storage. How can I do this? If it's possible I want to delete all of the offline playlist but stil...
  • Nico
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Marantz 1605 sudden disconnect after 2 sec song play

Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1.Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it crashes when try to load cover from Spotify.It tells " co...

  • Regular
  • Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1. Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it cras...
  • dsah
  • Roadie
  • 3117 Views
  • 55 replies
  • 0 likes
  • 3117 Views
  • 55 replies
  • 0 likes

Por que tengo que descargar siempre las pistas

Quisiera saber por que desde hace unos días descargó las pistas y no se quedan guardadas esto esta causando que mis datos se estén terminando por su atención gracias

  • Newbie
  • Quisiera saber por que desde hace unos días descargó las pistas y no se quedan guardadas esto esta causando que mis datos se estén terminando por su atención gracias
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Spotify connect stoppted working for no reason!?

Hi,I have a Marantz sr7009 with spotify connect. It has ben working superfine for 7 months but stoppted working last saturday. For no reason at all.We use ipad, ipad mini, iPhone 5 with spotify. Now here is the funny part.. I can get a track working ...

  • Newbie
  • Hi, I have a Marantz sr7009 with spotify connect. It has ben working superfine for 7 months but stoppted working last saturday. For no reason at all. We use ipad, ipad mini, iPhone 5 with spotify. ...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

"Failed signing into Spotify. User needs premium subscription." Spotify is already uninstalled

Hi guys. I uninstalled Spotify in July when my Premium expired, but I still get a pop up message whenever I turn on my phone or connect to wi-fi saying that signing in Spotify failed because I don't have a subscription. I'm currently using a Galaxy S...

  • Newbie
  • Hi guys. I uninstalled Spotify in July when my Premium expired, but I still get a pop up message whenever I turn on my phone or connect to wi-fi saying that signing in Spotify failed because I don't ...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Spotify usING all my data when it's in offline mode.

Title says it all. I have had spotify offline for the past two days and when I checked my data usage Spotify has used 2.6 of my data plan. Is there a reason for this?

  • Casual Listener
  • Title says it all. I have had spotify offline for the past two days and when I checked my data usage Spotify has used 2.6 of my data plan. Is there a reason for this?
  • Cca
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

skips . during songs

spotify skips all the time during songs. I've already deleted and reinstall the apt with no success

  • Newbie
  • spotify skips all the time during songs. I've already deleted and reinstall the apt with no success
  • jean3601
  • Community Legend
  • 437 Views
  • 3 replies
  • 0 likes
  • 437 Views
  • 3 replies
  • 0 likes

Solved!! Trouble connecting to Facebook

Hello I am having trouble connecting to Facebook friends, it says I cannot connect to Facebook because my Facebook account is connected to another spotify account. When I first got spotify I registered and signed up using Facebook ( that spotify acco...

  • Casual Listener
  • Hello I am having trouble connecting to Facebook friends, it says I cannot connect to Facebook because my Facebook account is connected to another spotify account. When I first got spotify I register...
  • jean3601
  • Community Legend
  • 470 Views
  • 3 replies
  • 0 likes
  • 470 Views
  • 3 replies
  • 0 likes

Spotify app keeps crushing

I've already tried the clean uninstall, install of spotify from my sd card but this problem is just seems to be constant for a while now. Every time I open my browser or any other app that used internet connection my spotify just stops playing. So ba...

  • Casual Listener
  • I've already tried the clean uninstall, install of spotify from my sd card but this problem is just seems to be constant for a while now. Every time I open my browser or any other app that used inter...
  • 277 Views
  • 0 replies
  • 0 likes
  • spotify app keeps crushing
  • 277 Views
  • 0 replies
  • 0 likes

xperia z3 compact wi-fi issue

the app doesn't connect to the internet when Wi-Fi connection is turned on (but I can surf the internet).it works only when I switch the connection to mobile data.what is the problem?

  • Newbie
  • the app doesn't connect to the internet when Wi-Fi connection is turned on (but I can surf the internet). it works only when I switch the connection to mobile data. what is the problem?
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes