Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111607 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224593 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581951 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478965 Views
577 replies
40 likes
I have a Samsung Galaxy S5 phone, running Android 5.0 and Spotify 4.0.0.800. My car has a Pioneer NEX8100 with Android Auto. Android Auto is working great, and apps such as Pandora and Amazon Music work fine. But when I launch spotify from my receive...
I have a Samsung Galaxy S5 phone, running Android 5.0 and Spotify 4.0.0.800. My car has a Pioneer NEX8100 with Android Auto. Android Auto is working great, and apps such as Pandora and A...
Casual Listener
1548 Views
3 replies
0 likes
Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify? And if I do will it take all the money off the car...
Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify?...
370 Views
0 replies
0 likes
Model: San Remo MiniAndroid 4.2.2Version of Spotify: 4.4.0.1008Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applications similar to Spotify and the player of the phone.I've t...
Model: San Remo Mini Android 4.2.2 Version of Spotify: 4.4.0.1008 Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applica...
442 Views
0 replies
1 likes
I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer.
I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer.
311 Views
0 replies
0 likes
So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it acts like a completely normal playlist and the song...
So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it ...
399 Views
0 replies
0 likes
In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a few times , but has now become intermittent , prevent...
In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a fe...
507 Views
0 replies
1 likes
After updating my spotify app all of mymusic dissapeared in each folder.There's onls a button "browse" that's it.How can I get my music back?
After updating my spotify app all of mymusic dissapeared in each folder. There's onls a button "browse" that's it. How can I get my music back?
275 Views
0 replies
0 likes
Hey,I finally get premium but it doesn't work like expected.I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory.Please help me
Hey, I finally get premium but it doesn't work like expected. I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory. ...
Community Legend
318 Views
1 replies
0 likes
I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart
I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart
296 Views
0 replies
0 likes
I just got spotify and now I cant seem to find the categories list (R&B,Soul,Rock) can someone help please?
I just got spotify and now I cant seem to find the categories list (R&B,Soul,Rock) can someone help please?
Gig Goer
1737 Views
10 replies
0 likes
Hi! Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists. Any help would be much appreciated! Thank you!
Hi! Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists. ...
Community Legend
704 Views
3 replies
0 likes
Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???
Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???
374 Views
0 replies
0 likes
I am using Spotify now for more than 3 year but since a Feb months I have the Problem that the Radio Funktion doesn't work anymore. It plays only a Feb Songs and repeat that the hole time. It doesn't matter how I rate the Songs that doesn't effect th...
I am using Spotify now for more than 3 year but since a Feb months I have the Problem that the Radio Funktion doesn't work anymore. It plays only a Feb Songs and repeat that the hole time. It doesn't...
Not applicable
4643 Views
17 replies
1 likes
When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it and reopen it a few times for it to work.
When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it ...
Casual Listener
6068 Views
11 replies
0 likes
Hi guys, anyone else having the problem on Android where leaving the app, then going back into it will give you a frozen "loading" screen? I haven't found an Android specific thread for this (correct me if I'm wrong), but let me know if there's a fix...
Hi guys, anyone else having the problem on Android where leaving the app, then going back into it will give you a frozen "loading" screen? I haven't found an Android specific thread for th...
Casual Listener
903 Views
1 replies
1 likes
Hello all, I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spotify to approve the app first. Thanks.
Hello all, I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spot...
301 Views
0 replies
0 likes
Since the latest update , today is 4-15-15, Spotify won't let me play my own songs. It just picks its own songs. I really liked Spotify but now it is sucks. When I press on a song, the shuffle button flashes,when I press it, it doesn't do anything. P...
Since the latest update , today is 4-15-15, Spotify won't let me play my own songs. It just picks its own songs. I really liked Spotify but now it is sucks. When I press on a song, the shuffle button...
Casual Listener
10524 Views
4 replies
0 likes
When I stream or play offline music with Spotify on my Galaxy s6 edge, the phone crashes frequently. It then restarts. I have tried uninstalling and reinstalling Spotify but it doesn't help.
When I stream or play offline music with Spotify on my Galaxy s6 edge, the phone crashes frequently. It then restarts. I have tried uninstalling and reinstalling Spotify but it doesn't help.
Casual Listener
617 Views
2 replies
0 likes
Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.
Spotify has stopped downloading songs. I have uninstalled and reinstalled, and have plenty of free space. I have never had this issue before. My phone is running is android marshmallow.
317 Views
0 replies
0 likes
I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pauses again. Over, and over and over.I've tried WiFi...
I'm on a Moto X, android 4.4.2, using the latest Spotify app. Whenever I pick a song, it won't play. So I hit play and I hear sound for about 1/10th of a second and it pauses. I hit play again, it pa...
Newbie
7031 Views
11 replies
0 likes
