Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...
I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...
Community Legend
474 Views
1 replies
0 likes
I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm tired of it and if it helps it's for offline tracks
I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm t...
Casual Listener
546 Views
1 replies
0 likes
I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I'm not sure what the problem is
I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I...
Gig Goer
947 Views
12 replies
0 likes
So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done the fire wall thing, USB, I can't think fo the rest ...
So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done t...
Spotify
1026 Views
7 replies
0 likes
Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica
Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica
Spotify
1355 Views
14 replies
0 likes
Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help
Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help
Community Legend
910 Views
2 replies
0 likes
I want the music downloaded is saved on the sd and not the internal memory card. Can be done?
I want the music downloaded is saved on the sd and not the internal memory card. Can be done?
Community Legend
356 Views
1 replies
0 likes
This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...
This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...
Not applicable
542 Views
3 replies
0 likes
I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?
I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?
Community Legend
428 Views
2 replies
0 likes
I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads in the hopes that you'll someday get the one you wan...
I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads i...
Community Legend
2103 Views
1 replies
0 likes
I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the desktop app on my windows computer, but it won't let...
I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the d...
Community Legend
478 Views
1 replies
0 likes
I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when I'm supposed to.
I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when ...
Community Legend
320 Views
1 replies
0 likes
This problem is driving me crazy, I could use some help When using Spotify on my Android Phone (LG G3) playback suffers random stuttering that sounds like digital noise (I don't know what to call it) for a brief moment, like if the file was corrupted...
This problem is driving me crazy, I could use some help When using Spotify on my Android Phone (LG G3) playback suffers random stuttering that sounds like digital noise (I do...
Regular
6289 Views
2 replies
0 likes
Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. Tried logging in using my Facebook credentials and i...
Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. T...
Casual Listener
1113 Views
7 replies
0 likes
Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everything works fine. After logging in over mobile data a...
Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everyth...
Community Legend
992 Views
1 replies
0 likes
Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.
Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.
Community Legend
426 Views
3 replies
0 likes
The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spotify regularly, so the playlist is definitely not upd...
The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spoti...
Regular
2601 Views
13 replies
4 likes
Hey folks, I am facing quite an annoying bug, but let me explain the situation first.My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to it immediately afterwards. It is a bit weird but it do...
Hey folks, I am facing quite an annoying bug, but let me explain the situation first. My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to i...
Music Fan
702 Views
3 replies
1 likes
So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this?
So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this?
Community Legend
365 Views
1 replies
0 likes
Alright, from the top About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the device has internet connection. It all started with not being ab...
Alright, from the top About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the devi...
Newbie
1591 Views
2 replies
3 likes
