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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203048 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203048 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548000 Views

78 replies

3 likes

  • 548000 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455715 Views

571 replies

38 likes

Account
Free
  • 455715 Views
  • 571 replies
  • 38 likes

money.

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

Newbie

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

jonasherdegen

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Spotify connect not streaming to LG H5 Music Flow NP8540

Hi, I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a song, she presses play and selects the Music Flow speaker. The ...

Newbie

Hi,   I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a son...

725 Views

0 replies

0 likes

  • 725 Views
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Solved!! Android 5.0 Offline Mode when WiFi is enabled

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again. I have a Nexus 6 running Lollipop 5.1.1. Whenever I have WiFi enabled, Spotify immediately goes into Offline...

Music Fan

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again.   I have a Nexus 6 running Lollipop 5.1.1. &n...

bonzomatic

Music Fan

5944 Views

21 replies

0 likes

  • 5944 Views
  • 21 replies
  • 0 likes

Spotify Premium on OnePlus One is progressively removing synced music.

I have Spotify Premium on a OnePlus One running Android. Not rooted. I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gradually increasing. From beginning approximately one week ago...

Visitor

I have Spotify Premium on a OnePlus One running Android. Not rooted.   I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gra...

jean3601

Community Legend

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

Shut off

My android phone only runs Spotify for about 15 mins and then it spots playing. How can I fix this issue?

Newbie

My android phone only runs Spotify for about 15 mins and then it spots playing.  How can I fix this issue?

Jon_UK

Roadie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Spotify Connect and Playlist sorting

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify app.

Casual Listener

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify...

Jon_UK

Roadie

1677 Views

7 replies

0 likes

  • 1677 Views
  • 7 replies
  • 0 likes

volume control on android tablet

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want finer volume control. or is there another way to solve my p...

Regular

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want fine...

cnick55

Newbie

4105 Views

3 replies

1 likes

  • 4105 Views
  • 3 replies
  • 1 likes

Offline Playlists are gone after SD Card disconnect

Hey folks, I am facing quite an annoying bug, but let me explain the situation first.My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to it immediately afterwards. It is a bit weird but it do...

Casual Listener

Hey folks, I am facing quite an annoying bug, but let me explain the situation first. My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to i...

Shoeman

Music Fan

870 Views

3 replies

1 likes

  • 870 Views
  • 3 replies
  • 1 likes

Radio wont play

Hi there, I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system but for some strange reason, I can no longer do this? and don't understant why? Can anyone help?

Newbie

Hi there,  I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system  but for some strange reason, I can ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Spotify won't load on Galaxy S5

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing the cache, uninstalling and re-installing the app ...

Casual Listener

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing...

leagq

Casual Listener

11879 Views

36 replies

0 likes

galaxy s5
stop
  • 11879 Views
  • 36 replies
  • 0 likes

Suggested songs

Is there a way to get suggested songs, like when you shuffle play an artist or song on mobile with a free subcripton, with premium?

Casual Listener

Is there a way to get suggested songs, like when you shuffle play an artist or song on mobile with a free subcripton, with premium?

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Solved!! Repeat 1 stuck after having premium

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I can't turn the repeat 1 off and it plays one song ove...

Casual Listener

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I ca...

brasspolemonkey

Casual Listener

8379 Views

8 replies

0 likes

Premium
Repeat stuck
  • 8379 Views
  • 8 replies
  • 0 likes

How to move a playlist to Albums

Hi, I recently uploaded an album to Spotify from the Downloads section of my computer. The only way I could figure out how to upload the album was to upload it into a playlist. I would prefer for the album to be with my other albums, instead of as a ...

Newbie

Hi,   I recently uploaded an album to Spotify from the Downloads section of my computer. The only way I could figure out how to upload the album was to upload it into a playlist. I would ...

1204 Views

0 replies

0 likes

  • 1204 Views
  • 0 replies
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Spotify Constantly skipping songs!

Why does my Spotify, both on Mac Desktop and Android keep skipping songs? It will play about 5-10 seconds of certain songs then just change to the next song! Its really frustrating and has me contamplating leaving spotify!

Gig Goer

Why does my Spotify, both on Mac Desktop and Android keep skipping songs?   It will play about 5-10 seconds of certain songs then just change to the next song!   Its really frustrating ...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Solved!! Playing local files on Android

Does anyone know if there is a plan to allow playing of local files on an Android device? When I created a playlist from my local files I was disappointed to find so many tracks that are not on Spotify. I have the CD's for the missing tracks so I'd l...

Casual Listener

Does anyone know if there is a plan to allow playing of local files on an Android device? When I created a playlist from my local files I was disappointed to find so many tracks that are not on Spoti...

goldhealer

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

twitter

No puedo compartir mis canciones desde hace días, ya no esta activa esta accin

Newbie

No puedo compartir mis canciones desde hace días, ya no esta activa esta accin

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Audio quality low when using any app

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium.I installed it on my new phone and set the audio quality to high for my downloads. When playing songs while on the home screen it sounds very nice. How...

Newbie

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium. I installed it on my new phone and set the audio quality to high for my downloads. When playing ...

naimzulkefli

Newbie

2870 Views

2 replies

2 likes

4x
Apps
audio
honor
huawei
quality
  • 2870 Views
  • 2 replies
  • 2 likes

Account switched back to free

Hi. My spotify account has switched back from premium to free? Please can you let us know why? Username njcduffy. Contactable at njcduffy@hotmail.com.

Newbie

Hi. My spotify account has switched back from premium to free? Please can you let us know why? Username njcduffy. Contactable at njcduffy@hotmail.com.

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Solved!! new phone and can't log in on new one

Please help. Old phone died and got a new one under warranty. But can't log into my premium account on new phone. Says account already created. Thanks very

Casual Listener

Please help. Old phone died and got a new one under warranty. But can't log into my premium account on new phone. Says account already created. Thanks very

KilimaKiu

Casual Listener

15305 Views

3 replies

0 likes

  • 15305 Views
  • 3 replies
  • 0 likes