Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7426 Views

0 replies

7 likes

  • 7426 Views
  • 0 replies
  • 7 likes

Has anyone else had trouble contacting customer support?

I have litterally had it with these people. I am paying 10 dollars a month for a account that I can't even get into and no one seems to be helping me after going online 4 times and getting the same old generic answers that I had already looked at I t...

Newbie

I have litterally had it with these people. I am paying 10 dollars a month for a account that I can't even get into and no one seems to be helping me after going online 4 times and getting the same o...

kbrooksc

Community Legend

1234 Views

10 replies

0 likes

  • 1234 Views
  • 10 replies
  • 0 likes

Solved!! [android] backing up offline music

hi,since I started to change rom or just manually update the os on my oneplus I faced a problem: before perfome factory reset on my device in order to flash a new rom, I always launch titanium to backup all my apps. Unfortunally titanium doesn't back...

Regular

hi, since I started to change rom or just manually update the os on my oneplus I faced a problem: before perfome factory reset on my device in order to flash a new rom, I always launch titanium to b...

user-removed

Not applicable

9033 Views

5 replies

0 likes

  • 9033 Views
  • 5 replies
  • 0 likes

SPOTIFY CONNECT

I would like to connect my spotify with my soundmate, connect with my home wifi, to listening music throw my Amplifier connected to the Dolby Home. Please help me

Newbie

I would like to connect my spotify with my soundmate, connect with my home wifi, to listening music throw my Amplifier connected to the Dolby Home. Please help me

miger

Newbie

864 Views

2 replies

1 likes

Hinsha
  • 864 Views
  • 2 replies
  • 1 likes

Solved!! Size of average song in MB

Hi guys, I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy.I have a low space on my smartphone and I want to know, if it is more spacesaving when I use sp...

Newbie

Hi guys,   I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy. I have a low space on my smartpho...

corruptionist

Newbie

242366 Views

6 replies

1 likes

  • 242366 Views
  • 6 replies
  • 1 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Newbie

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...

camillo75

Community Legend

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

Visitor

hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it p...

camillo75

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S6 / Bluetooth / AVRCP & Metadata

Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...

Music Fan

Hi all,   Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...

Seanfrisbey

Music Fan

5955 Views

22 replies

0 likes

  • 5955 Views
  • 22 replies
  • 0 likes

Reestablecer contraseña

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Newbie

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Treallday

Casual Listener

540 Views

3 replies

1 likes

  • 540 Views
  • 3 replies
  • 1 likes

No funciona modo premium

Casual Listener

3252

Casual Listener

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Spotify connect

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Casual Listener

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Amarro

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Connect on iphone

I want to play to itunes but connect does not show up

Casual Listener

I want to play to itunes but connect does not show up

Flyfscot

Casual Listener

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Won't play!

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

Newbie

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

kbrooksc

Community Legend

303 Views

2 replies

0 likes

  • 303 Views
  • 2 replies
  • 0 likes

All my saved songs were unliked. Playlists are still there, bit no songs are saved.

All my saved songs were unliked. All my paylists are still there, bit no songs are saved. Thousands of songs are not saved anymore.

Newbie

All my saved songs were unliked. All my paylists are still there, bit no songs are saved. Thousands of songs are not saved anymore.

marshalljj2

Newbie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

-4 following

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where there should be at least 2. anyone has the same issue...

Casual Listener

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where th...

user-removed

Not applicable

1010 Views

4 replies

0 likes

Android 5.1.1
  • 1010 Views
  • 4 replies
  • 0 likes

application lags and loads slowly.

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists that takes a while to load as well. Changing songs...

Casual Listener

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists...

supersonic

Casual Listener

355 Views

1 replies

2 likes

  • 355 Views
  • 1 replies
  • 2 likes

can not sign in because i created the account in a diferente country

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

Visitor

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

jonasherdegen

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Offline Playlists are getting deleted

Hi, I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted every few days. Im using spotify on my desktop pc and in my off...

Casual Listener

Hi,   I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted eve...

ducksoup084

Regular

676 Views

6 replies

0 likes

  • 676 Views
  • 6 replies
  • 0 likes

Missing Music on Spotify

Hi I've got a problem with my Android Spotify App. All my albums has disappered. I know that the basic solution is to relog the acoount but i think it isn't working cuz i'm using an Facebook account. What should i do? Thanks for help

Newbie

Hi  I've got a problem with my Android Spotify App. All my albums has disappered. I know that the basic solution is to relog the acoount but i think it isn't working cuz i'm using an Facebook a...

driveflanger

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Spotify not starting up V3.5.0.963

Hey, Can someone please help me out? I really love this app and always use it whenever I can. So I have Spotify Premium and never had big troubles with the app, but the latest update (v3.5.0.963) kind of messed up the app for me I think. It started w...

Newbie

Hey,   Can someone please help me out? I really love this app and always use it whenever I can.  So I have Spotify Premium and never had big troubles with the app, but the latest update&...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes